GMC Sierra Complaints (2011)

438 consumer complaints on file.

#10781363October 11, 2015
UNKNOWN OR OTHER
A VISIBLE AND CONCERNING CRACK APPEARING IN A CORNER OF THE PASSENGER AIRBAG DASHBOARD. NO PERSONAL -WHETHER INTENTIONAL OR NOT- DAMAGE HAS BEEN MADE TO THE DASH. I HAVE BEEN THE SOLE OWNER OF THIS TRUCK SINCE IT WAS BOUGHT NEW. IT WAS FOUND ONE MORNING AS I WAS GETTING READY TO LEAVE. IS VERY NOTICEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780600October 7, 2015
STRUCTURE:BODY
DASHBOARD CRACK ABOVE STEERING COLUMN AND ABOVE PASSENGER SIDE AIRBAG. THIS ISSUE POSES SAFETY CONCERNS REGARDING WHETHER THE AIRBAG WILL BE PUNCTURED OR OTHERWISE INEFFECTIVE DURING DEPLOYMENT DUE TO THE SHARP CRACKED EDGES OF THE DASH AS WELL AS THE POTENTIAL FOR SHARDS OF CRACKED DASH BECOMING PROJECTILES CAUSING INJURY TO OCCUPANTS DURING A COLLISION. NOTHING HAPPENED TO THE VEHICLE. WE WERE DRIVING DOWN THE FREEWAY AND NOTICED THE CRACK. THE CRACKS BECOME LARGER EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764030September 15, 2015
WHEELS
I HAVE A 2011 GMC SIERRA 2500HD DENALI DIESEL 4X4 PICKUP TRUCK. AT 60,000 MILES ONE OF THE 20" ALUMINUM WHEELS FAILED WITH A LARGE CRACK ON THE BACKSIDE OF THE WHEEL. I PURCHASED A NEW WHEEL AND HAD AMERICA'S TIRE REMOUNT MY TIRE. AT 95,000 MILES THE SAME FAILURE HAPPENED, BUT ON A DIFFERENT WHEEL. THIS TIME THERE WERE TWO CRACKS IN THE WHEEL SEVERAL INCHES LONG. ON THIS FAILURE I NOTIFIED MY GMC DEALER, SIMPSON GMC IN BUENA PARK OF THE ISSUE. I REPLACED THIS WHEEL AGAIN WITH A NEW WHEEL. NOW AT 115,000 MILES I HAVE A THIRD 20" ALUMINUM WHEEL THAT HAS FAILED. THIS TIME THERE ARE FOUR CRACKS, 2 OF WHICH ARE OVER 1" LONG. I TOOK MY TRUCK INTO AMERICA'S TIRE AND MY GMC DEALER AND BOTH A TECHNICIAN AND THE SERVICE DIRECTOR AT SIMPSON GMC ARE SURPRISED THE WHEEL DIDN'T COME APART WHILE DRIVING. I HAVE ATTEMPTED TO WORK WITH MY GMC DEALER AS WELL AS GENERAL MOTORS CORPORATE TOWARDS A RESOLUTION OF THIS SAFETY ISSUE. I HAVE ASKED GM TO REPLACE AT LEAST THIS LATEST FAILED WHEEL AND INVESTIGATE THIS MATTER FURTHER. I CAN'T BE THE ONLY ONE WITH THIS ISSUE. GM HAS DENIED COVERING THE COST OF A NEW WHEEL AND HAS TWICE NOW IGNORED MY REQUESTS FOR AN INVESTIGATION. BECAUSE THIS IS A HUGE SAFETY ISSUE WHERE A FAILURE COULD ENDANGER MY LIFE, MY FAMILY'S LIFE, OR THE LIVES OF INNOCENT MOTORIST AROUND ME I MUST FILE A COMPLAINT AND ASK ONCE AGAIN THAT MY CONCERNS BE VALIDATED. I AM ASKING GM TO REPLACE ALL FOUR OF MY WHEELS WITH NEW WHEELS OF THE SAME KIND IF THEY CAN ASSURE ME THIS PROBLEM HAS BEEN FIXED, AND IF THAT IS NOT AN OPTION, I AM SEEKING GENERAL MOTORS COVER THE COSTS OF FOUR AFTERMARKET WHEELS. IF NO RESOLUTION COMES FROM THIS COMPLAINT I WILL FILE ADDITIONAL COMPLAINTS WITH GENERAL MOTORS, THE BUREAU OF AUTOMOTIVE REPAIR, THE BBB, THE ATTORNEY GENERAL, AND FINALLY WITH MY LEGAL COUNSEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763113September 11, 2015
AIR BAGS
DASHBOARD IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG, THIS IS HAPPENING TO A LARGE NUMBER OF GMC AND CHEVY OWNERS, I AM CONCERNED THAT PLASTIC PIECES OF DASHBOARD WILL BECOME DANGEROUS FLYING OBJECTS IN THE EVENT OF AN IMPACT THAT DEPLOYS THE AIRBAG. I HAVE BEEN TALKING WITH GM AND THE LOCAL DEALERSHIP FOR 3 MONTHS NOW AND THEY WILL NOT ACCEPT RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762472September 9, 2015
STRUCTURE:BODY, AIR BAGS
I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH AND HEARD A POP. I LOOKED OVER AND MY DASHBOARD HAD CRACKED RIGHT NEXT TO THE AIRBAG. ON A NON RELATED INSTANCE MY ENGINE IS NOW MAKING A TICKING NOISE THAT I WILL BE TAKING TO A DEALER TO CHECK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760453August 31, 2015
AIR BAGS
A FEWS AGO, I NOTICE A CRACK ON THE FRONT DASHBOARD, NEAR THE AIR BAG, IN THE PASSENGER SIDE. IM CONCERN DUE TO THE SAFETY ON MY VEHICLE WITH MY KIDS AND MY WIFE. I DON'T KNOW IF THE AIR BAG WILL DEPLOY AT ANYTIME OR AN ANY IMPACT. VERY CONCERN WITH THIS SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747859August 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD MOMENTARILY GET STUCK IN THE START POSITION. THE FAILURE WAS INTERMITTENT. THE CONTACT WAS MADE AWARE OF THE NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM) BY A INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746296August 5, 2015
AIR BAGS, POWER TRAIN, SERVICE BRAKES
FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746325August 5, 2015
POWER TRAIN, UNKNOWN OR OTHER
ON JULY 29, 2015, WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED ITSELF INTO FIRST GEAR CAUSING THE VEHICLE TO SLOW DOWN SUDDENLY WITH NO NOTICE. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND INTO A GAS STATION. AFTER THE FACT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS TOLD THE TCM (TRANSMISSION CONTROL MODULE) NEEDED REPLACING AND THAT THERE IS A KNOWN ISSUE WITH THIS YEAR TRUCK. THIS IS A VERY DANGEROUS SITUATION TO HAVE YOUR VEHICLE SUDDENLY SLOW DOWN WHILE DRIVING AT SPEED. IF GM KNOWS THAT THE PART IS FAULTY WHY IS THERE NOT A RECALL? WILL IT TAKE MULTIPLE DEATHS BEFORE GM TAKES RESPONSIBILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744658July 29, 2015
STRUCTURE, AIR BAGS
A CRACK HAS APPEARED ON THE TOP LEFT CORNER OF WHERE THE AIRBAG IS. FAILURE IN THIS AREA SHOULD BE A CAUSE FOR CONCERN AND DURING AIRBAG DEPLOYMENT, THIS WEAK POINT COULD BE AN AREA OF PROJECTILE. A NUMBER OF OTHER VEHICLE OWNERS OF THE SAME VEHICLE HAVE THE SAME ISSUE, AND THIS SHOULD BE CONSIDERED FOR A RECALL DUE TO SAFETY CONCERNS. ...UPDATED 03-10-16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743510July 26, 2015
SERVICE BRAKES, POWER TRAIN
I WAS DRIVING MY 2011 GMC ON A HIGHWAY IN MASSACHUSETTS WHEN THE TRANSMISSION DECIDED TO FAIL. MY REAR WHEELS LOCKED UP AND WAS CAUSED TO TURN SIDEWAYS ON A HIGHWAY. MY TRUCK WAS HIT BY FOUR OTHER VECHICLES. WELL THE TRUCK GOT FIXED. THE TRANSMISSION WAS REPLACED 3 TIMES! WITH ALL THE SAME FAILURES. GM NEEDS TO CHECK INTO THERE TRANSMITTIONS BEFORE IT COULD KILL SOMEONE. 3 TIMES ITS BEEN REPLACED AND ALL 3 TIMES MY REAR WHEELS HAVE LOCKED UP. WHY? YOU GUYS NEED TO FIX THIS ISSUE...
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10732951July 9, 2015
STEERING
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730877June 29, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING UP HILL THE TRUCK JUST SHUT OFF. COULD NOT START IT AGAIN. THERE WAS NO WARNING SIGNS IT TOOK OVER 2 WEEKS AND 2 DIFFERENT GM DEALERS TO FIGURE OUT IT WAS A FUEL INJECTOR PUMP THAT EXPLODED. THERE WERE NO CODES ON THE TRUCKS COMPUTER TO ACKNOWLEDGE THERE WAS ANY PROBLEM WITH THE TRUCK EVEN AFTER IT WOULD NOT START. COULD HAVE BEEN EXTREMELY DANGEROUS IF OUR CIRCUMSTANCE WE'RE DIDFERENT. 5 MILES EARLIER AND WE WOULD HAVE BEEN ON AN EXPRESS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722265May 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE IGNITION LOCK ACTUATOR MADE IT DIFFICULT TO TURN THE KEY, WHICH CAUSED THE IGNITION TO BECOME STUCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714346May 4, 2015
AIR BAGS
WE WERE DRIVING ON THE INTERSTATE IN HOUSTON AT APPROXIMATELY 60-65 MPH APPROACHING A HILL. WHEN REACHING THE TOP OF THE HILL, THERE WAS A PARKED CAR IN THE MIDDLE OF THE HIGHWAY AND WE SLAMMED INTO THE BACK END OF IT. BOTH VEHICLES WERE TOTALED. FORTUNATELY, WE WERE WEARING SEAT BELTS AND WERE NOT TERRIBLY INJURED. JUST REAL JARRED UP.THE AIR BAGS NEVER DEPLOYED. WITH A HIT THAT HARD THEY SHOULD HAVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714457May 4, 2015
FUEL/PROPULSION SYSTEM
VEHICLE WAS TRAVELING DOWN ACCESS ROAD COMING UP TO INTERSTATE OFFRAMP. RIGHT BEFORE YIELD SIGN BOSCH CP4 PUMP FAILED STOPPING MOTOR. BRAKES AND STEERING AFFECTED. JUST ENOUGH MOMENTUM TO FIGHT TRUCK INTO ADJACENT PARKING LOT RIGHT AFTER RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706016April 16, 2015
TIRES, WHEELS
WHILE DRIVING 50 MPH. WITH OUT NOTICE, THE FRONT PASSENGER TIRE EXPLODED. CHECKING THE TIRE SHOWS IN MIDDLE OF TREAD THE TIRES STEEL BELT JUST BLEW AND POPPED OUT OF THE TREAD. THO THERE IS HIGH MILEAGE ON THE TIRES THE TREAD WEAR IS STILL VERY GOOD. NO DAMAGE TO SIDE WALL AND NOTHING WAS HIT ON ROADWAY. TIRE JUST EXPLODED WITH OUT NOTICE. THE GAP IS ACROSS THE ENTIRE WIDTH OF TREAD APPROX 6 INCHES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10704621April 9, 2015
STRUCTURE
MY 2011 GMC SIERRA HAD 40000 MILES ON IT AND THE DASHBOARD ABOVE THE AIRBAG HAS CRACKED. I AM AFRAID OF WHAT MY HAPPEN TO THE DASH IF THE AIRBAG DEPLOYS. THE DASH MAY SPLINTER AND BECOME PROJECTILES IN THE VEHICLE. I HAVE HEARD THIS IS A VERY COMMON ISSUE AND 1500+ PEOPLE HAVE SIGNED A PETITION ABOUT IT. PLEASE LOOK INTO HAVING GM RECALL THESE VEHICLES BEFORE SOMEONE IS SEVERELY INJURED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704491April 8, 2015
TIRES
WE PURCHASED A 2011 GMC 2500 HD NEW TRUCK. WE HAD A TIRE SEPARATE ON 4/2/2012 AT 1232 MILES. WE HAD ANOTHER TIRE SEPARATE ON 3/30/2015 AT 16,112 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703335April 2, 2015
STRUCTURE
THE DASH PANELS ON MY 2011 GMC SIERRA HAVE SPONTANEOUSLY CRACKED IN 6 PLACES. 1 DIRECTLY ADJACENT TO THE PASSENGER AIRBAG, ANOTHER DIRECTLY ABOVE THE INSTRUMENT PANEL AND NOW IN 4 PLACES DIRECTLY ADJACENT TO THE WINDSHIELD. IN ANY SORT OF IMPACT I AM FEARING THE AIRBAGS DEPLOYING WILL CAUSE THE DASH TO TURN FROM HARD PLASTIC TO HARD MOVING PIECES OF PLASTIC AND CAUSE ADDITIONAL INJURY ABOVE AND BEYOND IN A NORMAL CRASH. GM HAS REFUSED TO ACCEPT LIABILITY FOR THIS MATTER AND CALLS IT A COSMETIC ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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