GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10225908April 28, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE APPLYING PRESSURE TO THE BRAKE PEDAL AT 5 MPH, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE ANTILOCK BRAKE UNIT. AS HE APPLIED PRESSURE TO THE BRAKES TO STOP THE VEHICLE, IT FAILED TO STOP. THE CONTACT CRASHED INTO A PARKING METER. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK), ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10225572April 24, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE DID NOT STOP IMMEDIATELY. THE ABS EVENTUALLY ENGAGED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE FAILURE AND CURRENT MILEAGES WERE 101,296.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224676April 16, 2008
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 FOR THE ABS. THE DEALER KEPT THE VEHICLE FOR A MONTH AND PERFORMED THE RECALL REPAIR. SINCE THE REPAIR, THE VEHICLE DOES NOT ROLL BACK WHILE PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED; HOWEVER, IT ROLLS BACK ON LEVEL GROUND. THE CONTACT REPAIRED THE ROTORS AND THE BRAKE SYSTEM HIMSELF IN NOVEMBER OF 2007 BECAUSE THE ROTORS WERE CORRODING, WHICH CAUSED THE BRAKES TO PULSATE. THE DEALER WOULD NOT STATE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE). THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 34,503. UPDATED 05/19/08. *LJ THE CONSUMER STATED THERE WAS AN ACCIDENT AND THERE WAS DAMAGE TO HIS VEHICLE. UPDATED 05/19/08
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10223070April 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
GM TECHNICAL BULLETIN 00-07-30-022C (AUTOMATIC TRANSMISSION) FAILURE OF REACTION SUN GEAR WITH ONLY 36,XXX MILES (2002 GMC SIERRA 1500 4.8L). THIS APPEARS TO HAVE BEEN A PROBLEM FOR AT LEAST A DECADE WITH CONTINUAL FAILURES UNTIL GM UPGRADED THE DEFECTIVE COMPONENTS IN 2003. REPAIR ESTIMATES COULD BE OVER $2,000. CASH AVAILABLE = $200. GM SHOULD TAKE RESPONSIBILITY FOR KNOWN DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222025March 22, 2008
PARKING BRAKE
PARKING BRAKE DOESN'T HOLD VEHICLE. ADJUSTER IS MAXED OUT AND GM CUSTOMER SERVICE STATES THERE IS NOTHING THEY CAN DO SINCE IT'S OUT OF WARRANTY. TRUCK ONLY HAS 61,000 MILES. THE PARKING BRAKE HAS NEVER BEEN USED. I'M THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220931March 12, 2008
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL WHILE DRIVING AT ANY SPEED, THE PEDAL PULSATES AND ACTS AS IF IT DOES NOT WANT TO GO DOWN PROPERLY. THE BRAKES MAKE A NOISE AND THE VEHICLE DOES NOT STOP PROPERLY. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220660March 10, 2008
PARKING BRAKE
THE PARKING BRAKE LINERS HAVE BECOME WORN TO SUCH A POINT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE STATIONARY. I HAVE HAD TO REPLACE THE LINERS TWICE TO RECEIVE A STATE INSPECTION. EACH LINER REPLACEMENT HAS COST ME $40/WHEEL FOR A TOTAL OF $160. I NEVER USE MY PARKING BRAKE, YET IT CONTINUES TO WEAR. I FEEL THAT THIS IS A DESIGN DEFECT AND SHOULD BE REPAIRED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220467March 8, 2008
PARKING BRAKE
NOTICED THAT PARKING BRAKE DOESN'T WORK ANYMORE. (LOOKED ON LINE AND NOTICED THAT THERE WAS A RECALL FOR MANUAL TRANSMISSION BUT NOT FOR AUTOMATIC. ALSO NOTICED A LOT OF PEOPLE HAVE THE SAME PROBLEM. I BELIEVE IT IS A SAFETY ISSUE EVEN WITH AN AUTOMATIC SINCE PEOPLE PULL TRAILERS AND PARK ON INCLINES SETTING THE PARKING BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219101February 25, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNWANTED ABS ACTIVATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218764February 21, 2008
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARINGS DEGRADED TO THE POINT THAT ENTIRE WHEEL WAS LOOSE FROM HUB. WHEN ON A JACK COULD MOVE THE WHEEL SEVERAL INCHES IN OR OUT OF WHEEL HOUSING WITH MINIMAL HAND PRESSURE. REPAIR AGENCY INDICATED THAT THERE WAS A DISTINCT POSSIBILITY THAT, IF UNDETECTED, THIS CONDITION COULD HAVE CREATED A SITUATION LEADING TO A SERIOUS ACCIDENT (AFFECT TO STEERING/CONTROL). THE SECOND FRONT WHEEL BEARING EXPERIENCED THE SAME DEFECT APPROXIMATELY 8 MONTHS LATER, EVEN AFTER BEING INSPECTED AT THE TIME OF THE OTHER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215921January 24, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. IN OCTOBER OF 2005, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. ONE YEAR LATER, WHILE ATTEMPTING TO APPLY PRESSURE TO THE BRAKES AT 5 MPH, HE FELT A SEVERE PULSATION IN THE BRAKE PEDAL. THE DEALER STATED THAT BOTH WHEEL SPEED SENSORS FAILED AND HAD TO BE REPLACED AT HIS OWN EXPENSE. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 63,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215628January 22, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE APPLYING PRESSURE TO THE BRAKES, THE ABS ACTIVATED AUTOMATICALLY AND THE VEHICLE JERKED BACKWARDS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED IT ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY INSPECTED THE VEHICLE AND STATED THAT THE PASSENGER SIDE FRONT SPEED SENSOR WAS CAUSING THE FAILURE. THE SPEED SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS 36,769 AND CURRENT MILEAGE WAS 41,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215098January 16, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE VEHICLE HAS FIRESTONE RADIAL, SIZE LT/245/75/R16 TIRES. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SIDE OF THE ROAD. HE NOTICED THAT THE TREAD COMPLETELY DETACHED FROM THE TIRE. PRIOR TO DRIVING THE VEHICLE, HE NOTICED THAT THE TIRE PRESSURE WAS NORMAL. THE MANUFACTURER STATED THAT THE TIRES WERE NOT DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE APROX. 40,000. UPDATED 02-19-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214265January 9, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
ANTILOCK BRAKES ON 2002 GMC SIERRA TRUCK ACTIVATE FOR NO REASON AT SPEEDS OF 5MPH OR LESS MAKING THE VEHICLE UNSAFE TO DRIVE. THERE WAS A RECALL ON THE SENSORS FOR THIS REASON. I HAD MY SENSORS "TAKEN CARE OF" AND AFTERWARDS STARTED EXPERIENCING THIS EXACT PROBLEM. I WAS TOLD THAT THE HUBS ARE BAD AND THIS IS WHY THE ANTI LOCKS ARE COMING ON. THE SENSORS CAN NOT READ THE HUB "CORRECTLY". THE HUBS, WHICH ARE NOT A WEAR ITEM, CAN BE REPLACED FOR $1000. THIS IS ON A 2002 PICK UP TRUCK WITH 46,000 MILES ON IT AND IS GARAGE KEPT. THE HUBS ARE A NON WEAR ITEM. POOR ENGINEERING IS THE CULPRIT OF THIS PROBLEM. THE HUBS SHOULD BE REPLACED JUST LIKE THE SENSORS WERE. I WAS ALSO TOLD THAT ON MY GMC TRUCK I CANNOT HAVE THE ANTILOCK BRAKES DEACTIVATED. AS A RESULT, I HAVE TO SPEND THE $1000 TO MAKE MY TRUCK SAFE TO DRIVE. PROBABLY 40,000 MILES IN THE FUTURE I CAN REPLACE THE HUBS AGAIN FOR $1000. $1000 TO REPLACE A NON WEAR ITEM. ANTILOCK BRAKES ARE ON A VEHICLE TO MAKE THE VEHICLE SAFER. THE ANTILOCKS ON MY GMC MAKE THE VEHICLE UNDRIVABLE BECAUSE OF BEING UNSAFE. IT SHOULD BE POSSIBLE TO DEPEND ON YOUR BRAKES TO MAKE YOU STOP. WITH MY VEHICLE I CAN'T STOP. THIS IS NOT A WEAR ITEM THAT IS CAUSING MY PROBLEM. THIS IS POOR ENGINEERING! THIS SHOULD BE COVERED UNDER A RECALL, SAME AS THE SENSORS WERE COVERED UNDER A RECALL. GMC WILL COVER THE SENSORS BUT NOT WHAT THE SENSORS ARE LOOKING AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212918December 27, 2007
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
SPEED SENSORS IN THE FRONT WHEEL OF MY 2002 GMC 2WD TRUCK HAVE FAILED EVERY DECEMBER FOR THE LAST 4 YEARS THE FIRST TIME I PAID TO HAVE IT FIXED THE SECOND TIME IT WAS FIXED ON A RECALL THE THIRD AND FORTH TIME IT WAS FIXED BY MY EXTENDED WARRANTY COMPANY. I CALLED CUSTOMER SERVICE AT GMC AND TALKED TO A STEVIE SNAY ON TWO OCCASIONS. FIRST SHE TOLD ME SHE WOULD DO SOME CHECKING AND GET BACK TO ME. WHEN SHE CALLED ME BACK SHE TOLD ME THAT GM WOULD NOT COVER ANY OF MY EXPENSES. THEN SHE SUGGESTED THAT I PURCHASE A NEW WARRANTY. I FEEL THAT I HAVE BEEN MORE THAN PATIENT WITH THEM ON THIS MATTER AND FEEL THAT SINCE THIS IS A FACTORY DEFECT ON AN MVSS PART THAT THEY SHOULD COVER MY COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210412November 30, 2007
TIRES:TREAD/BELT
FIRESTONE LT245/75-R16 STEELTEX RADIAL A/T TREAD SEPARATED AT 55 MPH. TWO ESTIMATES OF DAMAGE TO VEHICLE, APPROXIMATELY $3,700. SENT TIRE TO FIRESTONE WHO DENIED LIABILITY. ATTRIBUTED TREAD SEPARATION TO "OVER DEFLEXION". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208400November 8, 2007
STEERING
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. WHILE DRIVING BETWEEN 2-5 MPH, THE STEERING WHEEL STIFFENED WHEN IT WAS TURNED TO THE LEFT. WHEN TURNED TO THE RIGHT, THE STEERING WHEEL BECAME RESISTANT. THE FAILURE DID NOT OCCUR WHEN THE VEHICLE WAS DRIVEN STRAIGHT. THE DEALER STATED THAT THE STEERING VALVE AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 81,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206709October 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SENSOR FAILURE. AT LOW SPEEDS THE ABS WORK EVEN WHEN WHEELS ARE NOT LOCKED UP. THE FIRST TIME I EXPERIENCED THIS WAS PULLING A 7000LB TRAILER. I HAD TO DIVERT THE TRUCK AND TRAILER ONTO THE SHOULDER TO AVOID PLOWING INTO TRAFFIC IN FRONT OF ME. THIS APPEARS TO BE A VERY EXPENSIVE REPAIR TO MAKE, REPLACING THE FRONT WHEEL HUB ASSEMBLIES. CURRENTLY WE HAVE HAD TO DISCONNECT ONE OF THE ABS SENSORS TO KEEP THE ABS FROM ACTIVATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205813October 16, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 GMC 3500. WHILE DRIVING 35 MPH, THE CONTACT SWERVED TO AVOID A DEER AND STRUCK A CONCRETE WALL. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THERE WAS MINOR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10204016September 24, 2007
SUSPENSION:FRONT:WHEEL BEARING
TRUCK BEGAN TO GRIND AND POP AS I WENT AROUND CORNERS. I HAD IT CHECKED OUT AND BOTH OF THE FRONT WHEEL BEARINGS WENT BAD WITHIN FIRST 70,000 MILES. GM WOULD NOT BACK THE VEHICLE. PARTS ALONE COST OVER $400 TO FIX THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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