GMC Sierra Complaints (2002)
591 consumer complaints on file.
- #10254073January 7, 2009SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA. JUST AS THE VEHICLE IS ABOUT TO STOP THE ANTI-LOCK BRAKES SEEM TO RELEASE AND THE VEHICLE TRAVELS AROUND 10 TO 15 FEET WITHOUT BEING ABLE TO STOP. VERY DISCONCERNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251079December 8, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 GMC 1500. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. HE NOTICED THAT THE FRONT BRAKES WERE RUSTED VERY BADLY. THE REAR BRAKES WERE RUSTED AS WELL, BUT NOT AS BADLY AS THE FRONT BRAKES. THE DEALER STATED THAT THERE WERE NO RECALLS; THEREFORE, THEY COULD NOT ASSUME LIABILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 50,800. UPDATED 01/07/09 *BF UPDATED 01/07/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246351October 22, 2008EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL*THE CONTACT OWNS A 2003 FLEETWOOD ELKHORN. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM3663. WHILE ALLOWING THE VEHICLE TO WARM UP, THE CONTACT HEARD THE FURNACE AND ENTERED THE TRAILER TO TURN IT OFF. WHEN HE EXITED THE TRAILER, HE NOTICED FLAMES COMING FROM THE ACCESS DOOR AND SMOKE UNDERNEATH THE REFRIGERATOR. THE ENTIRE TRAILER BECAME ENGULFED IN FLAMES AND WAS DESTROYED ALONG WITH THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HIS HANDS AND SMOKE INHALATION. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE PART NUMBER WAS UNKNOWN. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10244569October 6, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GASOLINE GAUGE ON MY 2002 GMC SIERRA PICKUP DOES NOT READ CORRECTLY AFTER IT REACHES THE 1/4 LEVEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10242472September 16, 2008TIRES, TIRES:TREAD/BELT
FIRESTONE LT245/75-R16. REAR TIRE BLEW OUT AT 70 MPH. ENTIRE TREAD FLEW OFF TIRE. MANAGED TO GET VEHICLE TO THE SHOULDER AND CHANGE THE TIRE. REAR QUARTER OF TRUCK WAS PUSHED IN BY THE TIRE. TIRE MARKS ALL OVER THE REAR QUARTER AND BUMPER. ANOTHER REAR TIRE BLEW IN JUNE OF 2002. NO WARRANTY OFFERED BY DEALER OR FIRESTONE FOR ORIGINAL TIRES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239563August 25, 2008SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT BEGAN EXPERIENCING FAILURES WITH THE VEHICLE WHILE DRIVING 20 MPH. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THERE WAS A LEAK COMING FROM THE BRAKE LINE, WHICH CAUSED DIFFICULTY WHEN BRAKING. THE DEALER ALSO STATED THAT THE FUEL LINE WAS RUSTED AND NEEDED TO BE REPLACED. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ON THIS VERY SAME FAILURE FOR HIR YEAR, MAKE, AND MODEL VEHICLE. HE BELIEVED IT WAS DUE TO A MANUFACTURER DEFECT. THE VEHICLE HAS BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 50,100. UPDATED 09/29/08. *LJ UPDATED 09/29/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237632August 11, 2008UNKNOWN OR OTHER
THE SPARE TIRE HOIST FAILED CAUSING MY SPARE TIRE TO FALL OFF. LUCKILY THIS HAPPENED IN MY DRIVEWAY. IF THIS HAD HAPPENED ON THE ROAD IT COULD HAVE CAUSED A FATALITY TO ANYONE BEHIND ME. THE CABLE APPEARS TO BE THE SAME MATERIAL THAT THE TAILGATE CABLES WERE MADE OF. THE CABLES WERE ALREADY RECALLED BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235747July 25, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE WOULD THEN EXPERIENCE UNWANTED ABS ACTIVATION. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). A TECHNICIAN STATED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THEY WOULD ONLY ASSUME RESPONSIBILITY FOR REPAIRING THE RELUCTOR RING. THE CONTACT WOULD HAVE TO PAY FOR THE HUB ASSEMBLY REPAIR AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. HE CALLED THE MANUFACTURER ON NUMEROUS OCCASIONS AND IS STILL WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 52,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235623July 24, 2008SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY 2002 GMC SIERRA ARE NOT WORKING RIGHT. WHEN I APPROACH A STOP THE BRAKE PEDAL GOES ALL THE WAY DOWN AND THEN THE ABS ENGAGES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235185July 21, 2008POWER TRAIN
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT NOTICED FLUID ON THE GROUND AND NOTICED THAT THE UNDERCARRIAGE TRANSFER CASE HAD A HOLE. HE SEALED THE HOLE. THE DEALER STATED THAT THE UNDERCARRIAGE TRANSFER GAUGE NEEDED TO BE REPLACED AT THE COST OF $2,000. THE MANUFACTURER IS AWARE OF THE FAILURE. THERE IS NO RECALL OR TECHNICAL SERVICE BULLETIN. THE FAILURE MILEAGE WAS 131.550 AND CURRENT MILEAGE IS 131,523. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232980July 2, 2008ENGINE AND ENGINE COOLING
I HAVE A 2002 GMC SIERRA 2500HD PICKUP WITH THE VORTEC 8.1 ENGINE. I AM EXPERIENCING THE SAME CRANK POSITION SENSOR FAILURE AS EXPERIENCED IN THE 2001 MODEL YEAR RECALL (SAFETY RECALL # 06083). I AM NOT ALONE, AS MANY MANY OTHERS ARE HAVING THE SAME ISSUES IN THEIR 2002-2004 PICKUP TRUCKS. I BELIEVE THE NHTSA SHOULD EXTEND SAFETY RECALL # 06083 TO INCLUDE MODEL YEARS 2002 TO 2004, AS SOME MODELS MANUFACTURED IN CANADA FREQUENTLY USE PARTS FROM PREVIOUS US MODEL YEARS. MY VEHICLE IS NOT SAFE TO OPERATE ON THE HIGHWAYS AS A RESULT. PLEASE ADVISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232803July 1, 2008SERVICE BRAKES, HYDRAULIC
MY ABS BRAKES PREVENT MY TRUCK FROM STOPPING AT SLOW SPEEDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232013June 23, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL*THE CONTACT OWNS A 2002 GMC SIERRA DENALI. THE CONTACT NOTICED THAT THE ABS WHEEL HUB WAS PULSATING, WHICH INDICATED THAT THE ABS HUB SENSORS HAD ENGAGED AT LOW SPEEDS. THE CONTACT WAS ABLE TO STOP THE VEHICLE, BUT HE LOST ALL SENSE OF BRAKING CONTROL. HE DROVE HOME AND CALLED THE DEALER, WHO INFORMED HIM THAT THE ABS SENSORS WERE DIRTY AND NEEDED TO BE CLEANED OR REPLACED. NO REPAIRS HAVE YET BEEN MADE. NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) WAS RELATED TO HIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 56,000. UPDATED 09/10/08 *BF UPDATED 09/11/08 *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231966June 22, 2008SERVICE BRAKES, HYDRAULIC
ABS ACTIVATING AT LOW SPEEDS WAS BROUGHT IN UNDER WARRANTY AND REPAIRED ONCE ALREADY. PROBABLY 2004. NOW SAME THING AGAIN 2008. VERY DANGEROUS WHEN YOU STEP ON BRAKE AND ABS ACTIVATES FOR NO REASON (OTHER THAN POOR DESIGN) AT LOW SPEED AND INCREASES YOUR STOPPING DISTANCE BY 10 PLUS FEET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230957June 13, 2008SERVICE BRAKES, HYDRAULIC
THE ABS SYSTEM HAS AN OPEN SHORT BETWEEN THE ABS PUMP AND THE ABS MODULE. THESE COMPONENTS ARE LOCATED UNDER THE VEHICLE MOUNTED TO THE FRAME RAIL. THIS IS SAFETY RELATED EQUIPMENT AND WAS MOUNTED IN A HIGHLY CORROSIVE SPOT, SUBJECT TO ROAD SALT AND WATER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230221June 7, 2008STEERING, SERVICE BRAKES, HYDRAULIC
STARTED MY VEHICLE SO COULD MOVE IT IN FRONT OF MY GARAGE. WHEN I TRIED TO TURN THE STEERING WHEEL WOULDN'T MOVE AND I HAD VERY LIMITED BRAKING POWER. IT TOOK AN EXCEPTIONAL AMOUNT OF PRESSURE ON THE BRAKE PEDAL JUST TO STOP THE VEHICLE AT A VERY LOW SPEED. THANKFULLY NO ONE WAS HURT AND NO PROPERTY DAMAGE OCCURRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230138June 6, 2008PARKING BRAKE
SIMILAR TO NHTSA: 05V161000 MY 2002 GMC SIERRA WITH AUTOMATIC TRANNY EXPERIENCES THE VERY SAME PREMATURE PARKING BRAKE WEAR. WEAR IS UNEVEN AND JUST IN 2 LITTLE PLACES INSTEAD OF EVEN WEAR ON WHOLE SHOE. BRAKE WEARS VERY QUICKLY THEN WILL NOT HOLD PUTTING UNDUE STRESS AND CAUSING FAILURE OF PARKING PAWL IN AUTOMATIC TRANNY. GM REFUSED TO DO ANYTHING. GM WILL NOT FIX MY VEHICLE OR APPLY RECALL SINCE I DO NOT HAVE MANUAL TRANNY. IF ANYTHING, AUTOMATIC TRANNY IS WORSE SINCE IT DAMAGES TRANNY DUE TO STRESS ON PAWL SINCE PARKING BRAKE DOES NOT HOLD VEHICLE. WHEN BRAKE SHOES WERE REPLACED, THEY WORKED FOR VERY SHORT PERIOD OF TIME. $250 TO REPLACE AND I WAS TOLD IT WAS A KNOWN PROBLEM AND I WOULD BE WASTING MY MONEY BECAUSE THEY WOULD WEAR OUT QUICKLY AGAIN. ODD THAT SHOES WEAR WHEN VEHICLE TYPICALLY IS NOT MOVING WHEN BRAKE IS APPLIED OR RELEASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229962June 4, 2008ENGINE AND ENGINE COOLING:ENGINE
SINCE PURCHASING MY 2002 SIERRA PICKUP WITH A 5.3L V-8 I HAVE NOTICED A TICKING SOUND WHEN YOU FIRST START UP THE VEHICLE. WORSE WHEN IT IS COLD OUT. AFTER A FEW MINUTES IT STOPS. I HAVE HAD THE DEALER LOOK AT IT IN THE PAST AND THEY DIDN'T SEEM TOO CONCERNED WITH IT AND OR SAID NO NOISE WAS FOUND. I CALLED GMC AND THEY ISSUED ME AN EXTENDED WARRANTY FOR 5 YEARS OR 100,000 MILES. WITH APPROXIMATELY 68,000 MILES ON THE TRUCK NOW THE NOISE IS GETTING WORSE AND IS QUITE LOUD WHEN YOU START IT UP IN THE MORNING. IT ALSO TAKES LONGER TO DISAPPEAR NOW. WHEN YOU START TO DRIVE IT, IT IS QUITE LOUD AND YOU WONDER IF IT IS DOING DAMAGE. IT SOUNDS LIKE A HYDRAULIC LIFTER NOT GETTING OIL. AFTER IT WARMS UP IN A FEW MINUTES IN DISAPPEARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227223May 10, 2008PARKING BRAKE
2002 GMC SIERRA WITH AUTOMATIC TRANSMISSION HAS BOTH THE ABS PROBLEMS THAT HAVE A RECALL ONLY ALONG EAST COAST STATES AND THE PARKING BRAKE PROBLEM THAT HAS A RECALL FOR MANUAL TRANSMISSIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226760May 5, 2008TIRES
TIRES WARPING. MAKING TRUCK BOUNCE WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0