GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10331661May 21, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUSTED & FAILED. BRAKE PEDAL WENT TO FLOOR AND TRUCK COULD NOT STOP. FORTUNATELY IT OCCURRED IN A PARKING LOT & NO ONE WAS HURT. THIS WAS A 2002 GMC 1500 EXTENDED CAB PICK UP TRUCK WHICH WAS PURCHASED NEW IN 2003. IT TURNED OUT ALL BRAKES LINES ARE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THIS TRUCK HAD 80,000 MILES ON IT AND HAS BEEN WELL TAKEN CAR OF. ALL LINES WERE REPLACED AT CONSIDERABLE COST. THERE WAS NO WARNING BEFORE THE INCIDENT. IT COULD HAVE HAPPENED AT 60 MPH. I ALSO OWN A 2003 GMC YUKON WHICH NOW APPEARS TO HAVE THE SAME PROBLEM. I WENT ON LINE AND FOUND MANY OTHER ANGRY OWNERS WITH THE SAME PROBLEMS. I HAVE BEEN DRIVING FOR 40 YEARS AND NEVER HAD THIS HAPPEN TO ANY OTHER CAR I OWNED. SOMEONE COULD GET KILLED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326514April 19, 2010
SERVICE BRAKES, HYDRAULIC
1. ANTI-LOCK BRAKES ACTIVATION AT LOW SPEEDS 3-5 MPH. 2. ALWAYS THE FIRST TIME APPLIED WHEN COLD AFTER THAT AT VARIOUS TIMES 3. THIS IS THE SAME CONDITIONS AS NHTSA 05V379000 OR GM 05068 WHICH STARTED IN 2005. THE TRUCK WAS LOOKED AT THEN WHEN THERE WAS NO PROBLEMS BUT WHEN THE PROBLEM IS HAPPENING NOW GM SAYS THAT IT IS ONLY A ONE TIME RECALL. THE DEALER LOOKED AT THE TRUCK AND SAID THE HUB WAS WORN AND NEEDED REPLACED FOR $500 PER SIDE. WHEN I QUESTIONED THE SERVICE REP IF THE BEARING WAS WORN HE SAID NO. I THEN ASKED WHAT WAS WORN SINCE THE HUB IS THE BEARING. HE SAID I DID NOT HAVE TO HAVE IT REPAIRED IF I DID NOT WANT TO. I EXPLAINED THAT I WANTED THE RECALL WORK DONE WHICH WAS CLEANING THE RUST FROM THE SENSOR. I ALSO STATED THAT THERE ARE MAGNETS ON THE HUB THAT PASS THE SENSOR CREATING AN ELECTRICAL IMPULSE SO IF THE BEARING WAS NOT WORN ARE THE MAGNETS WORN? HE SAID THE HUB WAS BAD AND NEEDED REPLACED. I DECLINED THE WORK. I COMPLAINED TO GM AND THEY SAID THAT I WAS TOLD IT WAS A BAD SENSOR AND DECLINED THE WORK OR FURTHER DIAGNOSIS. THAT WAS A LIE. I THEN DID THE RECALL PROCEDURE OF REMOVING THE SENSOR AND CLEANING THE RUST AWAY. THERE IS ALSO NO BEARING PLAY SO THE HUB IS NOT WORN. THE BRAKES NOW WORK FINE. SO A COUPLE OF THINGS HERE. IF THERE IS A SAFETY RECALL AND IT COMES BACK AS THIS DID SHOULD THEY HAVE DONE THIS WORK. SECOND THE SERVICE DEPARTMENT AT JOE BALL GMC IS RUNNING A SCAM AND MAKING MONEY ON PEOPLE THAT DO NOT KNOW BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325095April 12, 2010
SERVICE BRAKES, HYDRAULIC
ON OR ABOUT NOVEMBER 12 THE BRAKES ON MY 2002 GMC SIERRA 1500 PICKUP TRUCK FAILED SUDDENLY WHEN APPROACHING A STOP SIGN AND I PASSED THROUGH THE INTERSECTION, BEING UNABLE TO BRING THE VEHICLE TO A HALT IN THE DISTANCE AVAILABLE. WHILE THE INTERSECTION WAS CLEAR, AND NO ACCIDENT RESULTED, MY VEHICLE WAS COMPLETELY DISABLED. A LOCAL MECHANIC SAID THE BRAKELINE HAD FAILED - EVEN THOUGH THERE ARE LESS THAN 32,000 ON THE VEHICLE. HE SAID HE HAD SEEN SEVERAL FAILURES ON VEHICLES OF SIMILAR VINTAGE AND LIGHT SERVICE. REPAIRS COST OVER $900. GMC ASSUMED NO LIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324856April 10, 2010
SERVICE BRAKES, HYDRAULIC, STRUCTURE
BRAKE LINES ON 2002 GMC 2500 RUSTED NEEDED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324861April 10, 2010
SERVICE BRAKES, ELECTRIC
DEPRESSED AB BRAKES TO AVOID DEER, BRAKE WENT ALL THE WAY TO FLOOR BOARD BEFORE STOPPING. BRAKE LINES CORRODED AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324863April 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT OUT TO THE TRUCK TO GO TO WORK AND THE TRUCK WOULDN'T MOVE. TRANSMISSION LINE LEAKING OUT ALL FLUID. CORRODED AND HAD TO BE REPLACE JUST LIKE THE BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324885April 10, 2010
SERVICE BRAKES, HYDRAULIC
I WAS PLOWING SNOW ON THE COMMON DRIVEWAY THAT I SHARE WITH 3 OTHER NEIGHBORS AND CAME AROUND A BEND TO MEET MY NEIGHBOR'S SON ON HIS ATV. I SLAMMED ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. FORTUNATELY THE PILE OF SNOW IN FRONT OF THE PLOW HELPED STOP MY TRUCK. THE ATV OPERATOR DODGED IN TO THE SNOW BANK. THERE WAS NO CONTACT. I FOUND THAT I HAD MULTIPLE BRAKELINE FAILURES ON MY TRUCK. I HAVE HAD A PREVIOUS BRAKE LINE FAILURE IN 2008 BUT COULD NOT FIND THE WORK ORDER FOR REPAIRS TO VERIFY DATE AND MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324654April 9, 2010
STRUCTURE:FRAME AND MEMBERS
DEAR SIR, I HAVE A 2002 GMC PICKUP THAT HAS HAD THE SPARE TIRE FALL OUT OF ITS MOUNT DUE TO SEVERE RUST OF THE FRAME. UPON FURTHER INVESTIGATION MY FRAME HAS SEVERE RUST IN SEVERAL OTHER AREAS. I HAVE CONTACTED GMC AND WAS BASICALLY TOLD TO HAVE A NICE DAY! I PURCHASED THIS VEHICLE NEW AND IT HAS 57,000 MILES TOTAL. MY BODY SHOP TELLS ME THAT THE ONLY WAY TO REPAIR THIS FRAME IS TO REPLACE IT! I FIND IT APPALLING THAT GMC SELLS A $40,000.00 VEHICLE THAT HAS A LIFE CYCLE OF 8 YEARS. I CANNOT SELL THIS VEHICLE TO ANYONE AND TRADEIN WOULD BE A JOKE. IS THERE ANY WAY YOU COULD MAKE GMC FACE THIS PROBLEM AND RESOLVE IT? EITHER REPLACE THE PICKUP OR FRAME? ANY HELP WOULD BE GREATLY APPRECIATED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320528March 17, 2010
SERVICE BRAKES, HYDRAULIC
EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319441March 13, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1. BRAKES WERE FULLY OPERATIONAL AFTER THE INITIAL RECALL WAS COMPLETED (10/13/05). RECENTLY, JANUARY 2010, MY ANTI-LOCK BRAKE SYSTEM HAS TRIGGERED AT LOW SPEEDS UNDER 10 MPH CAUSING MY TRUCK TO NOT COME TO A COMPLETE STOP. THIS IS THE SAME PROBLEMS I WAS HAVING PRIOR TO THE INITIAL RECALL. RELEASING THE BRAKES AND REAPPLYING THE BRAKES HAVE WORKED TO STOP THE VEHICLE SO FAR. 2. THE FAILURE HAPPENS ABOUT 1 IN 5 STOPS DEPENDING ON THE SPEED OF THE VEHICLE. I HAVE NEARLY HIT SEVERAL CARS IN PARKING LOTS, BECAUSE OF THE SLOW SPEED DURING PARKING. 3. GM HAD A RECALL 4 YEARS AGO ON THE WHEEL SPEED SENSOR (05V379000) ALL THEY DID WAS CLEAN AND LUBRICATE THE UNIT. NOT ADEQUATE ENOUGH, SINCE I AM HAVING THE SAME PROBLEM OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319024March 11, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING VARIOS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF FOR A FEW MOMENTS. THE VEHICLE RESTARTED AFTER FIVE ATTEMPTS AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CRANK SHAFT SENSOR. THE IDENTICAL FAILURE OCCURRED ON TWELVE DIFFERENT OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 54,000. THE CURRENT MILEAGE WAS 56,798. UPDATED 01/26/11*LJ UPDATED 03/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316840March 4, 2010
STEERING
TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 20 MPH THE VEHICLE SWERVED FROM SIDE TO SIDE TWICE FOR APPROXIMATELY TWO SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE GM MANUFACTURER WAS CALLED AND STATED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST AND THE CONTACT REFUSED TO DO SO. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311178February 17, 2010
SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA PU ANTI LOCK BRAKES FAILED IN 2005. CLOSE ENCOUNTER WHEN BRAKES FAILED TO STOP VEHICLE. BRAKES WERE REPAIRED UNDER WARRANTY. BRAKE FAILURE AGAIN IN 2009 AND PAID OUT OF POCKET TO HAVE REPAIRED. SAME BRAKE FAILURE FOR THIRD TIME. 2010 ANTI-LOCK BRAKES CURRENTLY DISCONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311009February 16, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 GMC 2500HD. THE CONTACT STATED THE BRAKING SYSTEM AND SPEED SENSOR HAS FAILED. THE SENSOR WAS REPLACED BY THE DEALER UNDER WARRANTY PREVIOUSLY AND NOW THE SENSOR HAS FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER. DUE TO THE SENSOR FAILURE THE VEHICLE IS NOT DRIVEABLE. THE MANUFACTURER WAS CALLED.THE CONTACT WAS TOLD THE REPAIR WOULD BE AT THE OWNER'S EXPENSE SINCE THE WARRANTY HAS EXPIRED ON THE VEHICLE. THE VIN NUMBER IS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302397January 26, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUSTED THROUGH OUT TRUCK, FAILED SAFETY INSPECTION DUE TO RUSTED LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302013January 23, 2010
SERVICE BRAKES, HYDRAULIC, WHEELS
2002 GMC SIERRA, CONCERNING ABS. AT LOW SPEEDS ( LESS THAN 5MPH) BRAKES RELEASE, WILL NOT HOLD..RECALL IN 2005, WAS FINE ,LASTED 2 YEARS, THEN SAME THING, VIRTUALLY NO BRAKING AT LOW SPEEDS, DEALER SAID IT COULD BE $400 OR $500 TO FIX, I DON'T THINK SO. I ASKED HIM TO PULL THE FUSE, REFUSED, FOUND LOCATION OF FUSE AND YANKED IT AND THE TRUCKS BRAKES WORK FINE. THIS IS A DANGEROUS SITUATION AND SHOULD BE FIXED PERMANENTLY BY GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301929January 22, 2010
POWER TRAIN:DRIVELINE
LIMITED SLIP DIFFERENTIAL CAUSING LOSS OF CONTROL ON ICY ROADS. I RECENTLY LOST CONTROL OF MY TRUCK WHILE DRIVING ABOUT 45MPH ON AN ICY HIGHWAY IN BOULDER, CO. BECAUSE THE LOSS WAS SO INSTANTANEOUS RESULTING IN THE TRUCK SPINNING 90 DEGREES TO THE DIRECTION OF TRAVEL, I QUESTION IF THE LIMITED SLIP FUNCTION WOULD CAUSE POWER TO TRANSFER TO A WHEEL IF IT SUDDENLY HIT DRY PAVEMENT, WHILE THE OTHER WHEEL WAS SPINNING ON ICE, RESULTING IN A SPIN OUT. THIS IS ONLY MY THEORY BUT WITH 57 YEARS OF DRIVING EXPERIENCE AND THE FACT THAT I HAVE HAD WEIRD EXPERIENCES WITH LIMITED SLIP DIFFERENTIALS IN THE PAST I THOUGHT MY THEORY MAY HAVE SOME VALIDITY. MY CONCERN IS THAT THERE ARE MILLIONS VEHICLES WITH LIMITED SLIP DIFFERENTIALS ON THE ROAD AND IF MY THEORY IS VALID, PERHAPS MANY ACCIDENTS ARE BEING CAUSED BY THIS OPTION (WHICH CAME AS PART OF A PACKAGE WHEN I PURCHASED MY TRUCK). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10301936January 22, 2010
STEERING, WHEELS:HUB, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN RAINY WEATHER CONDITIONS AND PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM. THE FAILURE OCCURRED AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO SEVERE CORROSION IN THE ANTI-LOCK BRAKE SENSOR. THERE WAS A PRIOR RECALL REPAIR UNDER NHTSA 07E106000 (WHEELS:CAP/COVER/HUB). HOWEVER, THE REMEDY FAILED TO CORRECT THE SAFETY RELATED DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 34,000. THE STEERING SHAFT WAS REPLACED. UPDATED 02/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298327January 5, 2010
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT HIS FUEL INJECTORS HAVE FAILED. THE DEALER CONFIRMED THAT THE INJECTORS WERE BAD AND FIVE OUT OF EIGHT ARE LEAKING FUEL WHICH HAVE A HIGH RETURN FUEL RATE. THERE ARE NO RELATED RECALLS OR WARRANTIES. THE CONTACT WAS DENIED THE WARRANTY COVERAGE THAT IS 7 YEARS 200,000 MILES FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 96,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295316December 11, 2009
STEERING:COLUMN
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE MAKING A LEFT TURN THE STEERING COLUMN LOCKED WITHOUT PRIOR WARNING. AFTER COMPLETING THE TURN, SHE WAS ABLE TO UNLOCK THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALERSHIP, AND SHE WAS IN THE PROCESS OF HAVING THE POWER STEERING GEAR BOX REPLACED . THE CURRENT MILEAGE WAS 77,596. THE FAILURE MILEAGE WAS 77,483.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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