Forest River Cedar Creek Complaints (2002)

2 consumer complaints on file.

• #10758701August 23, 2015
  FUEL/PROPULSION SYSTEM

  WHY WAS DOMETIC NOT REQUIRED TO FIX THE DEFECTIVE BOILER TUBES ON IT'S REFRIGERATORS,INSTEAD OF JUST LETTING THEM SHUT THEM DOWN WHEN THEY LEAKED? THE ROOT CAUSE WAS DEFECTIVE TUBING. MY UNIT STOPPED WORKING SO DOMETIC SAID THAT THEY HAVE NO REPONSIBITY UNTIL THE UNIT IS UP AND RUNNING AGAIN. SEE ISSUE BELOW. NHTSA CAMPAIGN ID: 07V085000 2002 FOREST RIVER CEDAR CREEK MANUFACTURERFOREST RIVER, INC. RECALL DATE03/05/2007 COMPONENTEQUIPMENT:RECREATIONAL VEHICLE POTENTIAL # OF UNITS AFFECTED128000 SUMMARYCERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. CONSEQUENCERELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. REMEDYFOREST RIVER WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOREST RIVER AT 1-574-389-4600,CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.000023275000221755000000330

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10231320June 17, 2008
  EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

  TL*THE CONTACT OWNS A 2002 FOREST RIVER CEDAR CREEK TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V85000 IN REGARDS TO THE BURNER HOUSING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER WOULD PAY FOR THE PACKAGE TO BE INSTALLED IN THE REFRIGERATOR. THE CONTACT WOULD HAVE TO PAY TO REGISTER THE TRAILER, FOR DIESEL FUEL WHEN PULLING THE TRAILER TO COLORADO SPRINGS, AND FOR INSURANCE FOR THE TRAILER. THE CONTACT DID NOT BELIEVE THAT HE SHOULD HAVE TO DO ALL OF THIS IN ORDER FOR A RECALL TO BE REPAIRED. CURRENTLY, HE IS USING ELECTRICITY TO POWER HIS REFRIGERATOR. THE PURCHASE DATE AND PART NUMBER WERE UNKNOWN. UPDATED 07/10/08. *LJ UPDATED 07/08/08

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0