Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#11277108October 30, 2019
POWER TRAIN
MY CAR HAS HAD TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. I HAVE HAD IT SERVICED SEVERAL TIMES UNDER THE WARRANTY BUT AM STILL HAVING ISSUES, EVEN AFTER ALL THE SERVICES AND NOW I AM OUTSIDE OF THE EXTENDED WARRANTY & THEY WANT ME TO PAY FOR ALL REPAIRS DUE TO THE FAULTY TRANSMISSION IN THE FORD FIESTAS. I WAS FIRST TOLD IT WAS A LIFETIME WARRANTY BUT TURNS OUT THEY JUST EXTENDED IT TO 150,000 MILES, WHICH I WAS BARELY OVER. I EXPERIENCED LUNGING FORWARD, LOSS OF POWER AND WHAT SOUNDS LIKE METAL SCRAPING AGAINST METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276875October 29, 2019
UNKNOWN OR OTHER
THIS CAR HAS BEEN TRASH EVERY SINCE I DROVE IT OFF THE LOT I HAVE HAD TO HAVE THIS CAR SERVICED SO MANY TIMES FOR SO MANY DIFFERENT REASONS. MY COMPLAINT TODAY IS THE COMPRESSOR HAS GONE OUT PLUS IT IS MAKING A KNOCKING NOISE WHEN I TURN ON THE HEATER. ANY SUGGESTIONS? HAS ANY ONE ELSE COMPLAINED? IF YOU CHECK THE HISTORY ON THIS CAR YOU WILL FIND ALL THE TROUBLE I HAVE HAD TO ADDRESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271230October 26, 2019
STRUCTURE:BODY
4/2019 FOUND OUT ABOUT DOOR RECALL. QUIRK FORD SAID THEY FIXED ALL 4 DOORS BEFORE I BOUGHT THE CAR IN 9/2016 HOWEVER 4/2019 MY BACK DRIVERS SIDE DOOR LATCH BROKE AND I COULD NOT LOCK THE DOOR. IT KEPT OPENING WHILE DRIVING. FIXED IT. 10/19 MY FRONT PASSENGER DOOR HAD THE SAME ISSUE AND THE CABLE IN THE DOOR BROKE AS WELL. KEPT OPENING WHEN DRIVING EVEN THOUGH I TIED IT WITH A CORD. NOTHING HAPPENED TO THE DOORS PRIOR TO THE LATCHES FAILING. GOT THIS FIXED I AM AFRAID THIS MAY HAPPEN WITH THE OTHER DOORS AND RESULT IN A SERIOUS ACCIDENT. I FEEL THEY ARE STILL USING DEFECTIVE LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267984October 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE OPERATING THE VEHICLE, SEVERAL WARNING INDICATORS, INCLUDING THE TRACTION CONTROL AND ABS, ILLUMINATED AND CONTINUOUSLY FLASHED. ALSO, THE RPMS ERRONEOUSLY REVVED HIGH. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. RED HILL FORD (602 MAIN ST, RED HILL, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-24520897. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267611October 10, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO CLOSE. THE CONTACT HAD A BUNGEE CORD ATTACHED TO THE DOOR TO KEEP IT SHUT. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700), BUT WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-[XXX AND XXX], BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 65,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266827October 7, 2019
ELECTRICAL SYSTEM
LOW LAMP HEADLIGHTS ON BOTH SIDES WENT OUT AT THE SAME TIME, WHILE PARKED IN A PARKING LOT AT NIGHT. TOOK VEHICLE TO GET HEAD LAMPS REPLACED, HAD TO HAVE DIAGNOSTIC RUN AND FOUND THAT THE FUSE AND FUSE BOX WERE CORRODED TO THE POINT OF NEEDING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258298September 26, 2019
ENGINE
RECEIVED A COSTUMER SERVICE LETTER (15B22/19N07) STATING ISSUE WITH TRANSMISSION TCM AND TO BRING CAR INTO DEALER FOR EVALUATION/FIX. ONCE CAR WAS BROUGHT INTO DEALERSHIP WAS TOLD WE NEEDED TO PAY $200 FOR A DIAGNOSTIC TEST OF THE CAR TO SEE IF IT IS ELIGIBLE FOR THE RECALL. WE HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION IN THIS VEHICLE SUCH AS SKIPPING GEARS, LOSS OF POWER AND THE CAR EVEN STALLING OUT. IF THIS IS A RECALL ISSUE DUE TO DEFECTIVE TRANSMISSION I FEEL I AS A CONSUMER SHOULD NOT HAVE TO PAY A DIME TO FIX THEIR PROBLEM. I AM AWARE OF A LARGE NEWS STORY THAT INVOLVED THIS PARTICULAR VEHICLE TRANSMISSION ISSUES RESULTING IN SEVERAL DEATHS DUE TO ACCIDENT CAUSED BY THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257466September 23, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VARIOUS SPEEDS, THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE RESTARTED AND THE "SERVICE IMMEDIATELY" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209, (316) 462-3673) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SENSOR FAILED ON THE THROTTLE BODY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CONSUMER STATED THE THROTTLE BODY, ELECTRICAL SENSORS, ACCELERATION PEDAL AND SENSORS WERE ALL REPAIRED, BUT THE FAILURE PERSISTED. IT WAS DETERMINED THE FAILURE WAS DUE TO AN OPEN CIRCUIT IN THE NETWORK WIRING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256507September 18, 2019
POWER TRAIN
STILL HAVING PROBLEMS SHAKING AND SHUDDERING. LACK OF POWER WHEN ACCELERATING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256009September 16, 2019
POWER TRAIN
MY VEHICLE KEEP LEAKING BRAKE FLUID. THEN SLOWLY BUT SURELY, I WASN'T ABLE TO SHIFT INTO 3RD GEAR. THE CAR WOULD "SHUDDER" IN NEUTRAL AND STARTED RUNNING LOUD. FINALLY, I THINK BECAUSE OF THE BRAKE FLUID LEAK DESPITE ME CONTINUOUSLY ADDING FLUID, THE CAR WOULDN'T SHIFT INTO GEAR. I HAD ASKED AROUND AND WAS TOLD MY GEARBOX NEEDED TO BE OILED AND HAVE THE OIL CHANGED, GEAR SHIFT NEEDED REPAIR OR THE INPUT OR OUTPUT FOR THE FRONT END NEEDED REPAIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254976September 12, 2019
UNKNOWN OR OTHER
THE TRANSMISSION SLIPS OR SHUTTERS THEN IT LOOSES POWER WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255054September 12, 2019
POWER TRAIN
THE WRENCH WARNING LIGHT WITH "ENGINE MALFUNCTION SERVICE NOW" MESSAGE APPEARING ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES WITH THIS VEHICLE. IT WILL SPORADICALLY COME ON AND GO OFF. IT APPEARS THIS IS A KNOWN ISSUE AFTER READING VARIOUS COMPLAINTS OF THE SAME THING FOR THIS MAKE/MODEL OF VEHICLE, BUT YET NO RECALL HAS BEEN ANNOUNCED, ONLY TSB'S. THERE ARE PENDING LAWSUITS AS WELL - FOR THIS EXACT ISSUE. THE DEALERSHIP WANTS TO CHARGE ME A DIAGNOSTIC FEE FOR A KNOWN ISSUE AT $350+ THIS NEEDS TO BE CONVERTED TO A RECALL. THE VEHICLE IS UNSTABLE, AND UNSAFE. IF FORD WON'T FIX THIS, I WILL BE FORCED TO FIND AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254376September 10, 2019
POWER TRAIN
I HAVE OWNED MY CAR SINCE 2017 AND I WAS THE 5TH OWNER BY 43K MILES DUE TO THE ISSUES THIS CAR HAS HAD. ITS NOW WORKING ON ITS 4TH CLUTCH REPLACEMENT SINCE 43K MILES AND IT ONLY HAS 99400K MILES ON IT . IT NOW HAS A DISTINCT WHINE FROM THE TRANSMISSION AND FORD JUST CONTINUES TO KICK ME OUT THE DOOR LIKE NOTHINGS WRONG . THEY WANT TO CHARGE ME LEFT AND RIGHT FOR SOMETHING THAT ISNT MY ISSUE . I ALSO HAVE INCLUDED THE WARRANTY REPAIR HISTORY ON THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254302September 9, 2019
ENGINE, POWER TRAIN
VEHICLE SHAKES AND SHUDDERS ON ACCELERATION. IT HAS LOUD NOISE AND DECREASED SPEED WHILE ON RAMPS OR INCLINES. THE CHECK ENGINE LIGHT CAME ON A LOT AND WOULD OVERHEAT WHILE I WAS ON THE FREEWAY. THERE WAS ALSO A FLUID LEAK UNDER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253748September 6, 2019
POWER TRAIN
TRANSMISSION JERKS AND SHUDDERS WHEN THE CAR GETS HOT. THE CHECK ENGINE LIGHT IS ON CONSTANTLY AND WHEN THE CAR GOES UPHILL IT ROLLS BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253666September 6, 2019
STRUCTURE:BODY
LOCKS FLEW OPEN AGAIN WHEN I WAS DRIVING ON THE FREEWAY. THIS TIME THE LOCK ON THE PASSENGER SIDE. THE DOOR OPENED SUDDENLY AS I WAS DRIVING ON THE HIGHWAY. A FEW MONTHS AGO, THE DRIVER'S SIDE HAD THE SAME PROBLEM. I TOOK IT TO FORD AND THEY REFUSED TO REPAIR IT BECAUSE THEY SAID THERE IS NO RECALL FOR THIS CAR. I REPORTED IT BUT IT SEEMS THERE WAS NO FEEDBACK FROM THIS WEBSITE EITHER. NOBODY CALLED OR EMAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253451September 5, 2019
POWER TRAIN
DELAYED SHIFT AT TAKEOFF; SHUDDER AND SLOW SPEEDS AT ACCELERATION. VEHICLE HESITATES TO ACCELERATE; SHUDDERS, AND RATTLES. *RECALL REPROGRAM OF PCM AND TCM TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252949September 3, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON A CITY STREET OR OTHERWISE, MY CAR'S ENGINE MALFUNCTION LIGHT WILL COME ON. THE CAR WILL SUDDENLY JERK AND SLOW DOWN. NO MATTER HOW HARD I PRESS ON THE GAS PEDAL, IT WILL NOT GO OVER 30MPH. I HAVE ALMOST BEEN SLAMMED INTO SEVERAL TIMES DUE TO THE SUDDEN LOSS OF SPEED. I'VE TAKEN IT IN TWICE AND HAD THE GAS PEDAL REPLACED AS THE COMPUTER PICKS UP A PROBLEM BETWEEN THE CHIP AND THE COMPUTER. AND BOTH TIMES THE NEW PART HAS FAILED. I'VE LOOKED INTO THIS AND IT SEEMS TO BE A REOCCURRING PROBLEM ACROSS THE BOARD, AND A DANGEROUS ONE CONSIDERING FORD IS AWARE OF THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252650September 1, 2019
UNKNOWN OR OTHER
WHEN BACKING OUT OF DRIVEWAY PASSENGER DOOR OPENED AS IT HAD NOT LATCHED. MECHANISM APPARENTLY BROKE FOR NO REASON AND DOOR WILL NOT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252071August 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE MAKING A TURN. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AFTER MAKING A COMPLETE STOP. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, 515-963-9575) WHERE THE CLUTCH WAS REPLACED THREE OR FOUR TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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