Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11489525October 17, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 MPH, he heard an abnormal sound, and the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle however, the vehicle failed to accelerate above 30 MPH while driving back to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train module to be replaced. The dealer informed the contact that the parts were not available. The contact purchased the parts at an auto parts store and brought them back to the dealer. The dealer stated that the computer failed to code the module. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488949October 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2012 Ford Fiesta. The contact stated that after starting the vehicle, the headlights failed to illuminate. The contact stated that later while driving, they then illuminated independently. No warning lights were illuminated. The failure became recurrent and the low beam headlights no longer illuminated and only the high beam headlights illuminated. The vehicle had not yet been taken to an independent mechanic or dealer for diagnosis or repair. The manufacturer was made aware of the failure and informed that the diagnosis and repairs were the contact's responsibility and he was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484503September 14, 2022
ENGINE, SEAT BELTS, FUEL/PROPULSION SYSTEM
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482175August 31, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact stated while driving 30 MPH and depressing the brake pedal while approaching a traffic light, the vehicle began to shake until the vehicle came to a full stop. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to make a right turn and depressing on the accelerator pedal, the vehicle failed to move forward. The contact stated that she turned off the vehicle for a couple of minutes however, the vehicle failed to restart. The contact stated that after the 6th attempt, the vehicle restarted but continued to experience the failure. The contact drove the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482289August 31, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact's son owns a 2012 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and was unable to reverse with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481697August 29, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle failed to exceed 30 MPH. Additionally, while the vehicle was changing gear, the vehicle was jerking abnormally. While attempting to reach a safe area, the vehicle stalled twice. The contact was able to restart the vehicle both times however, the failure recurred. The contact stated that the Hill Assist warning light and two additional unknown warning lights were illuminated. The contact stated that while in a safe area, the vehicle failed to restart. The local dealer was contacted and arranged for the vehicle to be towed to their location; however, the contact was unsure if the vehicle had been towed. The vehicle was not diagnosed. The contact stated that the dealer mentioned that the failure might be related to an unknown Technical Service Bulletin for the TCM. The contact was informed that the vehicle was out of warranty for repair. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481508August 27, 2022
UNKNOWN OR OTHER
The door is not closing or locking I want to open the door and get groceries down and then when I went to close it it wouldn’t close the latch on it is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479783August 17, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact initially stated that after making a complete stop, the vehicle would jerk upon the depression of the accelerator pedal without warning. The contact took the vehicle to the dealer where the transmission clutch was replaced. The contact then stated that while driving at 25 MPH, an abnormal noise had emitted from the vehicle as the vehicle stalled out without warning. The contact was able to restart the engine but the vehicle had failed to accelerate. Due to the failure, the contact had the vehicle towed to the dealer where the vehicle was diagnosed with a defective PCM(Powertrain Control Module); the contact was also informed that the parts were on backorder. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478948August 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO TRANSMISSION CONTROL MODULE SAFETY RECALL. THE CONSUMER REQUESTED AN EXTENSION ON THE TRANSMISSION WARRANTY. AS THE FAILURE OCCURED PRIOR TO THE WARRANTY EXPIRATION DATE. THE CONSUMER WAS UNABLE TO HAVE THE VEHICLE SERVICED UNTIL AFTER THE WARANTY EXPIRED. ALSO, THE VEHICLE WAS UNDER THE MILEAGE REQUIREMENT FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478553August 10, 2022
ENGINE
Dp26 automatic Transmission seals leak contamination of clutch. Constant problems with transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476753July 31, 2022
UNKNOWN OR OTHER
The transmission is slipping and jerking. I can't change gears without a issue and the car stops. The engine revs even when I am not going fast.the transmission says it is overheating and I got my fan fixed months ago and had done it before but seemed to repair itself so I thought.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473391July 11, 2022
POWER TRAIN
According to dealer TCM needs replacing however part is on back order with no ETA. Dealer can install after market TCM but it comes with no warranty. CSP issued by Ford on TCM but have not issued a full recall even though this has been ab issue since 2011 Model. Currently 10 of thousands of parts on back order. Ford needs to stand behind their cars and issue a full recall on this part and cover all repairs. Just recently had to have transmission repaired and not even 3 weeks later the TCM needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471584June 29, 2022
POWER TRAIN
Transmission malfunction reported on console at around 89,000 miles after care failed to engage in reverse. Took to dealer which resulted in over 5K in repairs to rebuild transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469747June 17, 2022
ENGINE, SEATS
Seats move after adjusting and sometimes the malfunction check engine code comes on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457773March 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 55 MPH at night, the low-beam headlamps failed to operate as needed. The contact mentioned that the high beam was needed to be able to see the roadway correctly. The dealer was not contacted. The contact was a mechanic and diagnosed that there was corrosion on the junction box that caused the failure of the headlamps. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455164March 4, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Transmission Malfunction, this is the 4th time that I am having to replace the transmission. I am taking the car back to dealership to get the transmission fixed for the 5th time. The car jerks when it comes to a stop. Hard time accelerating or does not accelerate. I put the car in R and it did not budge at all, even turned the car off and turned it back on same thing. This car should not be permitted on the road. Does not shift gears properly, the RPM run very high. I am afraid to drive this car constantly, even after I get it out of the shop because I just know that the transmission will eventually malfunction on me again. Very unsafe and unreliable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454006February 25, 2022
POWER TRAIN
I am writing this email in prayers that I can receive some resolution to the ongoing issues with my 2012 Ford Fiesta. In 2019 I purchased this vehicle through a third party ford dealer in Massachusetts. I have been experiencing issues with the car shutting off since the beginning of purchase such as, slow acceleration and gear slippage. The dealership had my car examined by their service center and replaced spark plugs. Somehow the car passed inspection and was given back to me a couple of weeks later but the issue continued. Unfortunately I was past the 30 day warranty so the dealer would not honor lemon law and any further inspections/ repairs would be my responsibility. The car has had acceleration issues since then despite tuneups, oil changes, battery replacements. I have tried it all. No codes were popping up related to transmission. After relocating to Fort Myers May 2021 I began experiencing more frequent but brief issues with acceleration and stalling. The car was inspected at Ford for a door latch recall. My issues with transmission were reported for Ford but I was advised that I would need another appointment as this is a separate issue and would require a $200 diagnosis fee as well as possible repairs and labor fees. Due to limited income I was discouraged to book this appointment. At that time they were booked out 6 weeks for diagnostic. I researched the codes popping up and discovered a major lawsuit for these very same codes. Upon reaching out to Ford I was told the extended customer satisfaction had expired by 2 months, December 2021. I have tried multiple times to have them rectify the fact that their staff and corporate representatives never made me aware of their fee and repair waivers or settlements I was entitled to. I initially made my complaints to them about the car in September 2021 and was completely dismissed and deceived by their warranty. I was pretty much discouraged with enough time for their extended warranty to expire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444984December 26, 2021
POWER TRAIN
Car won’t go in reverse. Transmission buckles and shifts violently at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438291October 26, 2021
UNKNOWN OR OTHER
started and moved the gear lever from "P" mode to "D" mode to move the vehicle forward. But couldn't move the vehicle. So tried to changed the gear mode and move but couldn't do. Then switched off the engine and tried to switch on. But couldn't do it. Tried several times and started the vehicle but couldn't move the vehicle, because the gear lever moved only physically. The "Check engine" light was lit all the time on the dash board. We had to tow the vehicle to the dealership since we couldn't drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435926October 7, 2021
POWER TRAIN
The vehicle is a 2012 Ford Fiesta, purchased on 3/4/2016 by 9/8/2016 I had to have the car repaired for transmission issues. As I was driving to work on the freeway on 9/30/21 I experienced warning lamps from the coolant system and the oil lamp (consistently stayed on since 7/08/21) I exited the freeway, and as soon as I did the vehicle shut off and the gear shifter froze not moving from park to drive or neutral nor would the car start. At this point, I was in the middle of workday traffic and had to get out of my car and put on my safety vest, and direct traffic around my vehicle to keep traffic from lining up right behind the car. Nonetheless I was fortunate that I was able to get off the freeway. I had the vehicle towed to an AAA mechanic who stated the ECM was "shot" and they could not get the vehicle into gear. This caused me to have difficulty getting a tow because the driver could not move the vehicle and a wheel lift had to be used instead of a flatbed tow truck. Multiple times the car was "repaired" at the dealership and since I have a parts warranty I then had the car towed again to the dealership. I found at this time the PCM computer was not communicating with the car allowing it to start. This dealership representative has been the one who worked on the vehicle in the past. At times they were able to reproduce problems or complaints I had regarding stuttering, jerking as if it were going to stall. On 8/7/20, the entire dashboard set of warning lights (engine, oil change reminder, engine oil pressure, power train reduced power) lit up as I was driving the vehicle stuttered jerked, and stalled in the middle of the street. Although I am not a mechanic, I believe the PCM, ECM, and TCM computers are related and cause the car to be unsafe. My fear is the car is a dangerous and unreliable vehicle and I have informed the dealer service representative that I do not wish to repair the vehicle at this time even if I could afford to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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