Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10660355November 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY
THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660135November 21, 2014
STRUCTURE:BODY
DRIVING HOME FROM WORK DASH INDICATOR WARNED PASSENGER REAR SIDE DOOR WAS NOT LATCHED (CAME OPEN). STOPPED AND WAS UNABLE TO GET DOOR TO LATCH - TIED A STRAP TO IT TO HOLD IT SHUT. THIS IS THE SECOND INCIDENT OF LATCH NOT HOLDING DOOR CLOSED ON THIS FIESTA. FORD DEALERSHIP, ENERGY COUNTRY IN PORT ARTHUR, TX, REPLACED PASSENGER DOOR LATCH WHEN IT DID THE SAME THING. VERY DANGEROUS AND GETTING RID OF THIS VEHICLE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659475November 19, 2014
STRUCTURE:BODY:DOOR
I WAS DRIVING ALONG AND TURNED THE CORNER AND THE BACK DOOR SWUNG OPEN. I PULLED OVER AND TRIED TO SHUT THE DOOR AND IT WOULD NOT SHUT. I TRIED TO SEE WHAT WAS WRONG AND THE LATCH SEEMED TO BE IN AN OPEN POSITION BUT WOULD NOT ENGAGE,. I DID NOT KNOW WHAT TO DO I WENT TO WALMART AND PURCHASED SOME CORD SO I COULD TIE THE DOORS TOGETHER. I SEARCHED THE INTERNET ABOUT THE PROBLEM AND THERE SEEM TO BE A PROBLEM WITH THE FIESTA DOOR LATCHES. I TOOK THE CAR IN TO PALM SPRINGS FORD ON FRIDAY , NOVEMBER 14 2014 AND AFTER 2 HOURS WAS ADVISED IT WAS NOT COVERED UNDER THE WARRANTY SINCE MY WARRANTY WAS EXPIRED AFTER 36,000 MILES AND THEY WANT OVER 300 DOLLARS WITH PARTS AND LABOR TO FIX THE DOOR LATCH THAT IS OBVIOUSLY SHOULD OF BEEN A RECALL FROM FORD SINCE SO MANY PEOPLE HAVE HAD THAT PROBLEM WITH THE LATCHES. THE SERVICE ADVISOR STATED THAT I SHOULD CALL THE CUSTOMER SERVICE LINE WHICH I DID AND THEY OPENED UP A CASE WHICH I HANDED BACK TO THE SERVICE ADVISOR, AND GOT A CALL SEVERAL DAYS LATER TO ADVISE ME THAT MY WARRANTY IS OUT AND I WOULD HAVE TO PAY. I ASKED THE SERVICE ADVISOR TO HAVE HIS MANAGER CALL ME. A FEW HOURS LATER THE SERVICE ADVISOR CALLED BACK AND STATED THAT HIS MANAGER SAID HE WOULD GIVE ME THE PART AT 1/2 PRICE. I ASKED HIM TO HAVE HIS MANAGER CALL ME AND TO THIS DATE HAVE NOT HEARD FROM HIM. I CALLED TWICE TODAY AND ASKED THE SERVICE ADVISOR TO CAL ME AND STILL HAVE NOT HEARD FROM HIM.. I DON'T' FEEL LIKE I SHOULD HAVE TO PUT OUT THAT KIND OF MONEY ON A DEFECTIVE PART WHEN FORD KNOWS THAT THIS PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659144November 19, 2014
ELECTRICAL SYSTEM
AROUND 11/16/14 I WAS ON INTERSTATE I-35 SOUTH AND I WAS EXITING AND THE REAR DRIVER SIDE DOOR OPENED UP AS I WAS SLOWING DOWN AT AROUND 50 MPH I THEN PULLED OVER AND THE DOOR WOULD NOT CLOSE SO I HAD TO DRIVE HOME THAT WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659337November 19, 2014
POWER TRAIN
WHEN MAKING A LEFT TURN THE AUTOMATIC TRANSMISSION ACTED LIKE IT WAS IN THE WRONG GEAR. MAKING A NORMAL LEFT TURN, PULLED UP TO THE LIGHT AND WAITED FOR CROSS TRAFFIC TO CLEAR, WHEN CROSS TRAFFIC CLEARED PRESSED ACCELERATOR TO GO AND THE CAR BARELY RESPONDED. ALMOST CAUSE AN ACCIDENT BECAUSE THE CAR WOULD NOT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659342November 19, 2014
POWER TRAIN
GOING UP A HILL IN TOWN THE TRANSMISSION WENT IN AND OUT OF GEAR, ALMOST COULD NOT MAKE IT UP THE HILL BECAUSE THE TRANSMISSION WOULD NOT STAY IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659353November 19, 2014
ELECTRICAL SYSTEM, STEERING
KEY WOULD NOT TURN THE IGNITION SWITCH. THE TOW TRUCK DRIVER COULD NOT GET THE KEY TO TURN THE IGNITION, HE ALSO COULD NOT GET THE BRAKE-SHIFT INTERLOCK OVERRIDE TO WORK AND COULD NOT GET THE CAR OUT OF PARK. ENDED UP DAMAGING THE FRONT BUMPER TRYING TO HOOK-UP TO THE FRONT FROM THE SIDE AND EVENTUALLY TOWED IT FROM BEHIND WITH DOLLIES. THE IGNITION SWITCH HAD TO BE REPLACED, THE BRAKE-SHIFT INTERLOCK OVERRIDE STILL DOES NOT FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658673November 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH IN SECOND GEAR, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE COMPUTER WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654442November 12, 2014
STRUCTURE:BODY
PASSENGER SIDE DOOR FAILED TO LATCH AND REMAINS OPEN. NEED TO BE TIED DOWN TO BE ABLE TO USE THE VEHICLE. APPROXIMATELY 6 MONTHS AGO THE REAR PASSENGER SIDE DOOR HAD THE SAME PROBLEM AND HAD TO BE TAKEN TO THE DEALERSHIP TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654244November 11, 2014
STRUCTURE:BODY
I GOT INTO MY PARKED CAR AND THE "BACK PASSENGER DOOR OPEN" WARNING LIGHT WENT ON. I WENT TO CLOSE IT AND IT WOULD NOT CLOSE--THE CATCH MECHANISM WOULD NOT CATCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE DOOR. APPROXIMATELY ONE MONTH LATER I HAD THE EXACT SAME PROBLEM WITH THE FRONT PASSENGER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654152November 11, 2014
STRUCTURE:BODY
MY KIDS GOT OUT OF THE CAR AT A STORE. WHEN THEY WENT TO CLOSE THE DOOR BEHIND THEM, IT JUST FLEW OPEN AND WOULD NOT LATCH. STILL WILL NOT LATCH BECAUSE IT COST $685.00 TO REPAIR. THIS NEEDS TO BE RECALLED BY FORD. I WILL NOT STOP COMPLAINING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654064November 10, 2014
POWER TRAIN
CAR ACCELERATED WITHOUT TOUCHING THE GAS PEDAL AT A STOP SIGN AND THEN WOULD NOT ENGAGE WHEN THE LIGHT TURNED. THIS WAS NOT A SINGLE EVENT IT HAS HAPPENED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653552November 8, 2014
STRUCTURE:BODY
REAR PASSENGER DOOR LATCH ASSEMBLY HAS BROKEN, THE DOOR WILL NOT CATCH AND STAY CLOSED. AFTER OPENING THE DOOR TO GET OUR TWO YEAR OLD GRAND DAUGHTER OUT OF THE CAR THE DOOR WOULD NOT RE LATCH. WHAT IF THIS WOULD HAVE ALLOWED THE DOOR TO COME OPEN WHEN DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653622November 8, 2014
STRUCTURE:BODY
MY CHILD WENT TO GET INTO THE CAR THIS MORNING AND THE REAR PASSENGER DOOR WOULD NOT LATCH. AS MY ONLY TRANSPORTATION, I HAD TO TIE THE DOOR SHUT JUST TO TRANSPORT MY KIDS AND THE DOOR IS STILL NOT COMPLETELY SHUT. THIS IS SO UNSAFE FOR PEOPLE THAT THIS SHOULD BE RECALLED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653462November 7, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE CAR WAS PARK ON THE STREET. I WAS INSIDE WAITING FOR MY MOTHER TO RETURN WITH MY SISTER. MY MOM OPEN THE REAR PASSANGER DOOR, GOT MY SISTER BUCKLED IN THEN TRY TO CLOSE THE DOOR. THE LATCH WAS INEFFECTIVE IT WOULD NOT LATCH ON SO IT REMAINS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652341November 4, 2014
STRUCTURE:BODY
REAR DOOR LATCH WOULD NOT ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652212November 3, 2014
SERVICE BRAKES
BRAKES SQUEEK. DEALER SUPPOSEDLY FIXED. STILL SQUEEKS, BUT NOW ALSO SQUEEKS EVEN IF YOU ARE NOT BRAKING. IT IS A HIGH PITCHED SQUEEL, AND IS EMBARRASSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651548October 30, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651256October 29, 2014
LATCHES/LOCKS/LINKAGES
THE REAR DOOR LATCH ON PASSENGER SIDE WILL NOT LATCH ANY LONGER. I SEE THERE IS A PROBLEM GETTING THE PART TO CORRECT THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651219October 28, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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