Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10971887April 11, 2017
STRUCTURE:BODY
THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970125April 3, 2017
STRUCTURE:BODY
MY MOTHER BORROWED MY CAR AND WENT TO PICK UP PET FOOD ABOUT 15 MINUTES AWAY FROM OUR HOME. SHE CAME OUT OF PET STORE AND OPENED REAR PASSENGER SIDE DOOR,LOADED THE ITEMS THEN WENT TO CLOSE DOOR. MY MOTHER SAID THE DOOR JUST BANGED BACK OPEN. SHE TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR. SHE CALLED ME IN A PANIC,STATING THE MY CAR DOOR WOULDN'T CLOSE. I TOLD HER TO GO INTO THE DOLLAR TREE AND GET SOME ROPE OR BUNGEE CORD. SHE CALLED ME BACK,AND WAS STILL IN DISTRESS THAT SHE COULDN'T DRIVE THE CAR HOME. I ASKED HER WHY,SHE SAID THAT THE INTERIOR LIGHTS STAYED ON,AND SHE WOULDN'T BE ABLE TO SEE. IT WAS 8:30 AT NIGHT ON JANUARY 11TH,2017. I HAVE HAD SEVERAL PEOPLE LOOK AT THE DOOR,AND SAID THAT IT LOOKS LIKE THE SPRING CAME OUT. I'VE BEEN DRIVING AROUND WITH THE DOOR RATCHET STRAPPED SINCE THE INCIDENT HAPPENED. I'M NOT IN A POSITION TO FIX THE DOOR,AS I AM UNEMPLOYED. I HAVE HAD THIS VEHICLE FOR 3YEARS NOW,AND I'VE HAD NOTHING BUT PROBLEMS WITH IT. FAN BELT,TRANSMISSION,TIRES AND NOW DOOR. THE CUAR WAS STATIONARY AND HAS HAD NO ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968746March 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS OR ACCELERATING FROM A STOP, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED. THE SERVICE ENGINE AND CHANGE OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC ON SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968440March 25, 2017
POWER TRAIN
WHEN ACCELERATING FROM A STOP THE TRANSMISSION ACTS AS IF IT IS GOING TO STALL WE BOUGHT THIS VEHICLE NEW AND HAVE TAKEN IT IN FOR REPAIR 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958768March 6, 2017
UNKNOWN OR OTHER
I PURCHASED A FORD FIESTA THAT HAS A FACTORY DEFECTED TRANSMISSION, FORD REFUSES TO RECALL ALL VEHICLES WITH THIS FAULTY DESIGNED TRANSMISSION BUT ONLY TO EXTEND A WARRANTY UNTIL 100K . THIS IS TO REPLACE PARTS AND RESET COMPUTER WHICH HAS NOT WORKED AND RIGHTLY SO AS THE FAULTY DESIGN OF THE TRANSMISSION IS THE PROBLEM AND THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION SHUDDERS AND HESITATES THEN VERY SLOWLY ACCELERATES WHEN PULLING OUT INTO TRAFFIC. THIS IS A SAFETY ISSUE AS YOU ARE LEFT IN THE MIDDLE OF THE ROAD WITH THE TRANSMISSION SHUDDERING,HESITATING AND THEN EVENTUAL SLOWLY MOVING FORWARD WITH TRAFFIC HEADING TOWARDS YOU. YOU CAN NOT PULL OUT INTO TRAFFIC SAFELY ON ANY ROADS OR HIGHWAYS. ONCE IN THE LANE STILL THE TRANSMISSION DOES NOT ACCELERATE WHILE THIS SHUDDERING AND HESITATION IS GOING ON AND THEN EVENTUALLY, THE VEHICLE SLOWLY ACCELERATES BUT WILL JUMP FORWARD AS IT IS TRYING TO ACCELERATE. I HAVE HAD CLOSE CALLS WITH ACCIDENTS PEOPLE SWERVING AROUND ME TO OTHER LANES TO AVOID HITTING ME. FORD HAS PRODUCED A PRODUCT WITH KNOWN SAFETY ISSUES AND REFUSES TO RECALL THEM AND DO THE RIGHT THING BY THEIR CUSTOMERS AND THE CUSTOMERS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958062March 2, 2017
ENGINE, SEAT BELTS, VEHICLE SPEED CONTROL
YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946966January 23, 2017
POWER TRAIN
MANUAL TRANSMISSION : GOES IN AND OUT OF GEAR WHILE DRIVING ON ITS OWN. CLUTCH PEDDLE BECOMES LOOSE AND UNABLE TO PLACE CAR INTO GEAR. AFTER MANY ATTEMPTS IF FINALLY GOES INTO GEAR AND RETURNS TO NORMAL USE. NORMAL USAGE LASTS FOR A FEW DAYS THEN THE PROBLEM RETURNS. ENGINE LITE TURNS ON AND OFF AT ALL TIMES. HAVE TAKEN IT IN TO BE CHECKED OUT AND AM INFORMED "THERE IS NOTHING WRONG WITH IT." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944174January 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ABRUPTLY STOPPED WITHOUT WARNING. IN ADDITION, THE POWER TRAIN FAILED AND THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940344January 7, 2017
AIR BAGS
AIRBAG DOES NOT WORK. LEFT REAR DOOR LATCH BROKE FOR NO REASON. BRAKES ARE NOT GOOD. AIR CONDITIONER IS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937359December 24, 2016
POWER TRAIN
WHEN I PURCHASED THE CAR IT HAS A REALLY BAD HESITATION WHENEVER IT SWITCHED GEARS. I TOOK IT BACK THE VERY NEXT DAY AND IT WAS SUPPOSEDLY FIXED. HOWEVER WHEN I GOT THE CAR BACK I WAS TOLD THAT THE SHUTTER WOULD NEVER GO AWAY BECAUSE THAT'S HOW THE CAR WAS SUPPOSED TO FUNCTION. LATELY THIS IS THE THIRD TIME I HAVE HAD TO TAKE THE CAR BACK SINCE FEB 2016. THIS LAST TIME I WAS LEAVING FROM MY DRIVEWAY ONTO THE MAIN ROAD. WHEN I SWITCHED GEARS FROM REVERSE TO DRIVE AND PRESS THE GAS THE CAR WOULD NOT ACCELERATE. THERE WERE CARS BEHIND ME WHO HAD TO SLAM ON BRAKES WHEN THEY REALIZE I WAS NOT MOVING ANYMORE. I COULD'VE BEEN HIT AND INJURED REALLY BADLY. WHILE EVENTUALLY THE VEHICLE DID PICK UP IT HAS HAPPENED SEVERAL TIMES. THE LAG IN THE CAR WHEN YOU HIT THE GAS, THE HORRIBLE JERK, THE SHUTTER, AND THE VIOLENT SHAKING COULD PUT MY CHILDREN AND I LIVES' AT STAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929719December 3, 2016
POWER TRAIN
I HAVE HAD MY 2012 FORD FIESTA SES SINCE SEPTEMBER 2011. MY VEHICLE WAS INVOLVED IN A TRANSMISSION RECALL AWHILE BACK AND EVER SINCE IT HAS HAD CONSTANT TRANSMISSION ISSUES TO INCLUDE JERKY SHIFTING, SLUGGISH ACCELERATION, FAILURE TO SHIFT GEARS, TRANSMISSION FAILURE MESSAGE APPEARING ON THE RADIO SCREEN AND ALL CONSTANT JERKING WHEN DRIVING COMING FROM THE TRANSMISSION. I HAVE HAD IT LOOKED AT BEFORE WITH BEING TOLD IT WAS OPERATING AS IT SHOULD. IF THIS IS HOW IT'S SUPPOSED TO OPERATE, I WILL NEVER PURCHASE ANOTHER FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928403November 28, 2016
POWER TRAIN
MY FIESTA WILL NOT SHIFT PAST SECOND GEAR. I HAVE TO LIGHTLY PRESS THE PEDAL FOR IT TO MOVE AT ALL, IF IT IS PRESSED TOO HARD IT WON'T SHIFT OUT OF FIRST. I AM AT 70,900 MILES. I AM CURRENTLY WAITING ON THE TOW TRUCK, HOPING THE ISSUE IS COVERED BY THE WARRANTY EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928133November 27, 2016
WHEELS
METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927671November 23, 2016
POWER TRAIN
TRANSMISSION , KEEPS ON SHAKING A LOT WHEN IN DRIVE AND TAKING OFF , AT TIMES IT STOPS AND DOES NOT GO FORWARD ,FOR 2 OR 3 SECONDS ON THE ROAD, WHEN THE SEEMS TO SHIFT TO ANOTHER GEAR , IT SHAKES AND IT SEEMS IT DOES NOT MOVE FORWARD IN THE MIDDLE OF A INTERSECTION,I HAVE ALREADY HAVE TAKEN TO FORD DEALER SEVERAL TIMES FOR REPAIRS AND NOW I NEED TO TAKE IT IN AGAIN AFTER THANKSGIVING, I HAVE ALREADY SPOKE TO SOMEONE AT THE DEALER TO SEE IF THEY CAN REPLACE THE TRANSMISSION, THEY SAID NO , GAS MILEAGE IS BAD FOR A SMALL CAR, GETTING TIRED OF IT, IF I TRADE IT IN FOR ANOTHER VEHICLE , I WILL NOT GET A GOOD DEAL BECAUSE THE TRANSMISSION IS BAD, IT IS A SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927307November 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE MOVED VERY SLOWLY. ALSO, WHEN PARKED ON A HILL, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN A RECALL AND THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925375November 10, 2016
POWER TRAIN
MY WIFE AND I HAVE CONSISTENTLY HAD ISSUES DEALING WITH THE TRANSMISSION OF OUR 2012 FORD FIESTA SE. THE TRANSMISSION FAILS TO PROPERLY ACCELERATE ON A REGULAR BASIS. SPECIFICALLY SWITCHING BETWEEN 1 AND 2 GEAR WHICH IS VERY IMPORTANT WHEN IT COMES TO ACCELERATING. ALSO, DECELERATING HAS BEEN AN ISSUE WITH THE GEARS NOT WANTING TO PROPERLY SHIFT DOWN. THIS IS AFFECTING MY ABILITY TO STOP THE CAR. THE CAR WAS TAKEN TO THE DEALERSHIP ON 11-9-16 WHERE THE TRANSMISSION CONTROL MODULE HAD A RECALL AND WAS SUPPOSED TO BE REPROGRAMMED/REPLACED. THE CAR IS STILL CONTINUOUSLY FAILING TO SHIFT PROPERLY AND IS ALMOST AS IF THE CAR IS GOING TO STALL. LASTLY, THERE HAS BEEN MULTIPLE OCCASIONS WHERE THE CAR WOULD NOT CRANK/TURN OVER. I HAVE READ MANY INSTANCES OF OTHER FORD FIESTAS USERS CARS NOT STARTING PROPERLY EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924219November 4, 2016
POWER TRAIN
THE CAR JERKS AND HESITATES ON ACCELERATION THE CLUTCH ON THE TRANSMISSION HAS BEEN REPLACED 6 TIMES AND HAS YET TO FIX THE PROBLEM SINCE I BOUGHT IT USED IN 2013 FORD WILL NOT HELP US TRADE IN THE CAR EVEN THOUGH I WAS LIED TO MANY TIMES ABOUT HOW IT IS A CAR THAT IS ONLY SUPPOSED TO BE DRIVEN BY ONE PERSON AND SO ON AND SO ON BUT IF THAT IS TRUE HOW COULD THE SALE THE CAR USED PLUS NOT TELL THE CONSUMER THIS BEFORE SOMEONE BUYS IT THEY ALSO SAID IT IS PASSED THE LEMON LAW TIME SO I GUESS WE ARE STUCK WITH THIS DANGEROUS CAR WITH MY KIDS JUST LIKE IN OTHER BAD COMPANY THEY WAIT TILL SOMEONE GETS IN A WRECK AND DIES BEFORE THEY HELP ANYONE TRULY ASHAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923736November 2, 2016
POWER TRAIN
JERKS AND SHUDDERS WHEN ACCELERATING CONSTANTLY - ON HIGHWAYS AND CITY STREETS. TRANSMISSION MAKES A GRINDING NOISE WHEN DRIVING. SOMETIMES WILL TAKE A FEW SECONDS TO ACCELERATE AT ALL - THIS IS VERY DANGEROUS ON HIGHWAYS BECAUSE THE CAR WILL GET "STUCK" AND NOT ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923739November 2, 2016
UNKNOWN OR OTHER
RADIO SPEAKERS STARTED CUTTING OUT AND MAKING POPPING/CRACKLING NOISES FOR WEEKS, EVEN IF THE CAR WAS TURNED OFF OR IF THE VOLUME WAS TURNED DOWN, THEN THE RADIO DIED COMPLETELY. I HAVE SEEN MANY OTHER COMPLAINTS FROM OTHER PEOPLE WITH THE SAME PROBLEM. DEALERSHIP SAID I WOULD HAVE TO REPLACE THE ENTIRE RADIO FOR $400, BUT APPARENTLY THIS IS A COMMON OCCURRENCE IN THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920392October 31, 2016
STEERING, SUSPENSION
TIE RODS AND SWAY BARS WORE OUT AT 32K MILES AND 5 YEARS ,1 MONTH, AS DID ORIGINAL TIRES.. EXPECTED LONGER WEAR THAN THIS ON SUCH A NEW CAR, AS I HAVE GONE > 100K ON MY PREVIOUS SMALL FORD SUSPENSIONS UNTOUCHED. DEALER WANTED >$1100 TO REPAIR., SO I WENT TO NAPA AFTER MARKET PARTS WITH LIFETIME WARRANTEE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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