Ford F-350 Complaints (1999)

553 consumer complaints on file.

#10147571December 22, 2005
WHEELS
CONSUMER 1999 F SERIES FRONT ALLOY WHEELS DEVELOPED CRACKS AND LOOSES AIR. *TS *** NO ANSWER REQUIRED*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146444December 22, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, TIRES
1999 FORD F-350 LEFT REAR DUAL TIRES CAME OFF. *TS THE POLICE REPORTED STATED THE DUAL STUDS WERE ALL SHEARED OFF. THERE WAS A POSSIBILITY THE STUDS WERE BROKEN PRIOR TO THE INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143571November 23, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 98V303000 CONCERNING THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE . THIS VEHICLE EXPERIENCED THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/4/2006 - THE VEHICLE HAD A HOSE BREAK THAT WENT THROUGH THE TRANSMISSION COUPLER RESULTING IN DAMAGE TO THE TRANSMISSION. WHEN THE VEHICLE WAS TOWED OFF THE ROAD AND AT A COMPLETE STOP THE DRIVER'S AIR BAG DEPLOYED. THE TRANSMISSION HAS BEEN REPAIRED BUT THE AIR BAG HAS NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142366November 10, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT
DT: THE CONTACT STATED AT 30,000 MILES THE FRONT END SHOOK, AND THE CONTACT WOULD HAVE TO SLOW DOWN TO 5 MPH B TO GAIN CONTROL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE LOWER BALL JOINT. AT 78,000 MILES, THE FRONT END STARTED SHAKING AFTER HITTING A BUMP WHILE DRIVING 60-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THEY COULD NOT FIND ANY APPARENT PROBLEMS WITH THE FRONT END ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142246November 9, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED A SPARK PLUG EJECTED FROM HER HUSBAND'S VEHICLE. THE SPARK PLUG CAUSED DAMAGE TO THE ENGINE AND BLEW THE CYLINDER HEAD. THE SERVICE DEALER CONFIRMED IT. THE DEALER REPLACED THE CYLINDER HEAD. THE REPLACEMENT CORRECTED THE PROBLEM. THE CONTACT SAID THIS WAS THE SAME PROBLEM AS EXPERIENCED IN THE INVESTIGATION FOR THE ENGINE AND ENGINE COOLING, NHTSA ACTION NUMBER DP05005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142252November 9, 2005
ENGINE AND ENGINE COOLING
SPARK PLUG BLEW THROUGH THE CYLINDER HEAD OF VEHICLE CAUSING THE CYLINDER HEAD TO BE REPLACED AT A COST OF 3600.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140287October 19, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
1) CRUISE CONTROL WOULD NOT ALWAYS SET & WHEN I TOUCHED THE BRAKE IT WOULD NOT ALWAYS STOP. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140061October 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I OWNED A 99.5 FORD F350 WITH THE 7.3L DIESEL AND MANUAL TRANSMISSION. AT AROUND 30K MILES, DRIVING DOWN THE HIGHWAY AT 65 MPH WHILE TOWING A LOADED TRAILER, THE TRUCK SHUT OFF. THIS LEFT ME WITH NO POWER STEERING AND NO POWER BRAKES OR ABS BRAKES. HAD THE INCIDENT OCCURRED ON A STEEPER GRADE OR BUSIER TIME OF DAY, IT COULD HAVE BEEN DEADLY. AFTER PULLING OVER TO THE SHOULDER, THE TRUCK RESTARTED AND RAN BRIEFLY BEFORE SHUTTING DOWN AGAIN. IT HAD TO BE TOWED AT THAT POINT. THE TRUCK WAS STILL UNDER WARRANTY. AFTER THE SECOND ATTEMPT AT FIXING THE TRUCK, WHICH LED TO ANOTHER HIGH SPEED STALL WITH LOSS OF CONTROL, THEY FINALLY REPLACED THE CAM POSITION SENSOR (CPS). I HAD TOLD THEM THAT THIS WAS PROBABLY THE PROBLEM WHEN I HAD IT TOWED THE FIRST TIME. IT SEEMS COMMON KNOWLEDGE AMONG FORD 7.3L DIESEL OWNERS THAT THIS PART FAILS WITHOUT WARNING AT AS EARLY AS 500 MILES ON THE ODOMETER. MOST OWNERS CARRY A SPARE IN THEIR TRUCKS TO AVOID BEING STRANDED. MY CONCERN IS THAT THIS HAS BECOME A MAJOR SAFETY ISSUE WITH THESE TRUCKS AS MORE AND MORE FAMILIES USE THEM AS GROCERY-GETTERS AND/OR THE FAMILY WAGON. A LESS EXPERIENCED DRIVER OR A DRIVER IN A MORE HAZARDOUS SETTING WOULD NOT HAVE FARED AS WELL AS I DID. I URGE YOU TO RESEARCH THIS PROBLEM AND BRING IT TO LIGHT SO THAT FORD CAN NO LONGER SWEEP IT UNDER THE RUG UNTIL PEOPLE GET HURT. AS THESE TRUCKS GET MORE MILES ON THEM THE ODDS INCREASE DRAMATICALLY THAT THE CPS WILL FAIL LEAVING THE VEHICLE IN AN UNCONTROLLABLE STATE IN MANY INSTANCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140146October 18, 2005
WHEELS
1)EVENT LEADING UP TO THE FAILURE:NOTHING NOTED. 2)FAILURE AND ITS CONSEQUENCES:THE STOCK ALLOY FRONT WHEEL ON MY FORD PICKUP HAS DEVELOPED CRACKS AND LOOSES AIR. VISITING MY LOCAL LES SCHWAB TIRE STORE, I WAS ADVISED AND SHOWN WHERE THEY HAD FOUND MULTIPLE CRACKS AND THIS NOW PRESENTS A SAFETY ISSUE IN THAT THIS WHEEL CANNOT BE RUN WITH A TUBE OR REPAIRED, BUT WOULD HAVE TO BE REPLACED. 3)WHAT WAS DONE TO CORRECT THE FAILURE:THE SPARE TIRE/WHEEL WAS ROTATED IN ITS PLACE. NO LONG TERM REPLACEMENT HAS BEEN ACQUIRED AS OF YET. 1999, SUPER DUTY, 4X4, DUALLY, W/7.3 LITER DIESEL - FRONT WHEEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140048October 17, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE CAM POSITION SENSOR ON MY '99 FORD F-350 W/ 7.3L POWER STROKE IS FAILING INTERMITTENTLY. THESE FAILURES CAUSE THE ENGINE TO SHUT DOWN INSTANTLY WITH NO WARNING. WHEN THE ENGINE SHUTS DOWN THERE IS A LOSS OF POWER STEERING AND BRAKES. THIS HAS OCCURRED IN TRAFFIC ON INTERSTATE 283 IN PA CAUSING THE VEHICLE TO LOSS STEERING AND BRAKES IN RUSH HOUR TRAFFIC WITH NO WARNING. ON ONE OTHER OCCASION THIS OCCURRED IN A PARKING LOT CAUSING LOSS OF CONTROL OF THE VEHICLE WHILE TURNING DUE TO LOSS OF STEERING AND BRAKES WHEN THE VEHICLE STALLED, CAUSING A MINOR COLLISION WITH A CURB. NO PROPERTY PERSONAL INJURY OCCURRED. THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND IN MY OPINION IS A VERY SERIOUS SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139172October 10, 2005
TIRES
1. LEFT FRONT TIRE ON 1999 FORD F350 FOUR WHEEL DRIVE DUALLY WITH 18,800 ODOMETER MILES STARTED TO SHAKE AT HIGHWAY SPEED APPROXIMATELY 10 SECONDS BEFORE TIRE BLEW FROM CORD SEPARATION. TIRE HAS ALMOST FULL TREAD DEPTH AS NEW TIRE. IT IS A GENERAL GRABBER TR IN 235/85-R16 SIZE THAT WAS EQUIPPED AS ORIGINAL EQUIPMENT ON THIS VEHICLE. TIRE WAS INFLATED TO MANUFACTURERS SPECIFIED AIR PRESSURE OF 65 PSI. ALL SEVEN TIRES ON THIS VEHICLE HAD BEEN RECENTLY CHECKED (WITHIN THE LAST WEEK) FOR PROPER INFLATION AND ANY ABNORMALITIES. I WAS NOT TOWING A TRAILER. THERE WERE FOUR ADULTS IN THE VEHICLE AT THE TIME OF THIS INCIDENT. 2. TIRE BLEW VIOLENTLY, CAUSING VEHICLE TO SWERVE INTO ONCOMING LANE OF TRAFFIC. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC AT THAT TIME. TIRE REMAINS RUINED FENDER, ABS SYSTEM, BUMPER GUARD, AND INNER FENDER WELL, ALONG WITH WHEEL AND OTHER COMPONENTS BEFORE VEHICLE COULD BE STOPPED FROM 60 MILES PER HOUR. 3. I WAS ABLE TO LIMP HOME APPROXIMATELY 100 MILES USING SPARE TIRE, AND WIRING, FENDER WELL, ETC. OUT OF CONTACT WITH TIRE. I DO HAVE THE DEFECTIVE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136475September 29, 2005
UNKNOWN OR OTHER, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: THE CONSUMER PURCHASED A FORD F350 EXTENDED CAB DUALLY IN 1999. THREE YEARS AGO THE TIRE CABLE THAT HOLDS THE SPARE TIRE UNDERNEATH THE VEHICLE BROKE WHILE PULLING INTO A DRIVEWAY. THE CONSUMER TOOK VEHICLE TO DEALERSHIP AND THEY REPLACED THE SPARE TIRE CABLE FREE OF CHARGE. THE DEALER HAD NO EXPLANATION AS TO WHY IT HAPPENED. SINCE PURCHASE THE SPARE TIRE HAD NOT BEEN USED OR TOUCHED BY ANYONE. RECENTLY, WHEN AT A TIRE SHOP WHILE GETTING TIRES REPLACED AND AN OIL CHANGE THE SERVICEMAN NOTED THERE WAS NO SPARE TIRE UNDERNEATH THE VEHICLE. THE CABLE WAS AGAIN BROKEN. THE CONSUMER WAS NOT AWARE OF THIS, AND DID NOT KNOW WHEN THE SPARE TIRE CABLE BROKE. THE CONSUMER CONTACTED FORD DEALER, BUT THE WARRANTY EXPIRED AND THE DEALER WOULD NOT REPLACE THE SPARE TIRE CABLE. THE CONSUMER CONTACTED FORD CUSTOMER SERVICE, AND THEY TOO DECLINED TO OFFER ANY ASSISTANCE. THE CONSUMER FELT THIS WAS A SAFETY ISSUE BECAUSE THE SPARE TIRE CABLE COULD BREAK ON THESE VEHICLES, CAUSING AN ACCIDENT OR INJURY TO OTHERS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137947September 28, 2005
WHEELS
DT: THE CONSUMER STATES THAT THE 1999 FORD F350 SUPERDUTY HAS A CRACKED WHEEL ON THE FRONT DRIVER'S SIDE. THE THE CRACK IS ABOUT TWELVE INCHES LONG. THE CONSUMER CONTACTED HER LOCAL DEALERSHIP AND FORD, AND THEY TOLD HER THAT THERE WERE NO FREE REMEDIES OR RECALLS. THE CONSUMER DID NOT PLAN ON CHANGING THE WHEEL WITH A NEW ONE. THE CONSUMER HAD NO IDEA HOW THE CRACK HAPPENED, NOR DID THE MANUFACTURER. THE CRACK WAS NOTICED ABOUT THREE WEEKS AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136218September 12, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT OWNS A 1999 F350. HAD THE DEALER CHECK THE SPEED CONTROL DEACTIVATION SWITCH. COULD NOT TELL THE PART NUMBER,BUT IT WAS THE SAME ONE BEING USED ON THE FORD/BRONCO THAT WAS BEING RECALLED UNDER NHTSA CAMPAIGN 05V388000. IT WAS REPLACED. THE CONTACT HAS THE OLD PART. WOULD LIKE THE F350 MODEL BE ADDED TO THE RECALL BECAUSE OF THE PART NUMBER ON THE SPEED CONTROL DEACTIVATION SWITCH THAT THE CONTACT FOUND ON TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131714August 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT STATED WHEN STEPPING ON THE BRAKES THE CAR JUMPED ALL OVER THE ROAD AND IT WILL NOT STOP. IT BOUNCED AROUND UNCONTROLLABLY. CONTACT NOTICED THIS PROBLEM WITH LESS THAN 3,000 MILES ON IT IN 1999. THE DEALER TOLD CONTACT THAT IT WAS THE BRAKES ON AND HE HAD BRAKES ON THE CHANGED. BUT, PROBLEM RECURRED AS LONG AS BRAKES WERE ON. WHEN CONTACT HAD THE ABS BRAKES DISCONNECTED PROBLEM DISAPPEARED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127538July 5, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE CONTACT OWNS A 1999 FORD F350. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES THE VEHICLE WOULD WANDER TO THE LEFT TOWARD ONCOMING TRAFFIC. A BRAKE JOB WAS DONE TO THE VEHICLE BUT THE PROBLEM PERSISTED. THE DEALERSHIP REPLACED ALL THE PARTS THAT WERE REPLACED THE FIRST TIME. THEY TOLD HIM THAT IT WAS SOMETHING ELSE. THE VEHICLE WAS UNSAFE TO DRIVE. ALL THE PARTS WERE FORD PARTS. THE VEHICLE WAS IN THE SHOP FOR THE PAST TWO WEEKS BUT THEY COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120309May 9, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: BOUGHT TRUCK 11-15-01. SINCE THEN YOU HAVE HAD REPAETED PROBLEMS WITH THE FRONT HUB BEARINGS. THE 1ST TIME THEY WENT OUT WAS 12-12-01, AGAIN ON 2-11-02, AND 2-14-02. AGAIN 4-23-03. NOW CURRENTLY OUT AGAIN. IN THE PAST FORD HAS WORKED WITH THIS ISSUE, NOW WILL NOT. 3-15-05 NEW ENGINE WAS INSTALLED, NOW HAS CHECK ENGINE LIGHT ON AND KNOCKING NOISES. DEALER IS REFUSING REPAIRS UNLESS PAYS OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116613April 8, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP ON 1999 F350 4X4 WITH 38800 MILES [XXX] STRANDED ME AND THE FAMILY AFTER TRAVELLING 80 MILES DRIVING AT 65MPH NEAR MORRIS, IL. REQUIRED A TOW TRUCK THAT TOOK OVER 2 HOURS TO GET US. I AM A DIABETIC AND AS A CONSEQUENCE OF BEING STRANDED MY BLOOD SUGAR WAS TOO LOW. TOWED TO THE FORD GARAGE AND TECHS REPLACED THE FUEL PUMP AT A COST OF $680, THE SERVICE MANAGER STATED THAT 7 OTHER FORD VEHICLES WERE TOWED IN WITH FUEL PUMP FAILURES. HE CALLED FORD TO REPORT THE PROBLEM AND WAS TOLD THAT IT WAS NOT FORDS FAULT BUT TOO HIGH OF A ALCOHOL LEVEL IN THE LOCAL GAS. THAT IS UNACCEPTABLE AS MY WIFES JEEP USES THE SAME FUEL THAT I DO AND HER CAR DID NOT HAVE A FUEL PUMP FAILURE.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111889February 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
TRUCK HAS 56K MILES ON IT. MY WIFE WAS DRIVING A COUPLE OF MILES FROM HOM EWHEN SHE HEARD A LOUD BANG OR POP NOISE WHICH SHOOK THE TRUCK. THE TRUCK THEN CONTINUED MAKING A LOUD NOISE, SHE DROVE BACK HOME AND AFTER LOOKING AT THE ENGINE, I DETERMINED THAT A COIL PACK HAD BLOWN OFF. THE SPARK PLUG WAS ALSO ATTACHED TO IT SO THE NEXT MORNING I CALLED MY LOCAL FORD DEALER, AV FORD AND THEY SAID MORE THAN LIKELY IT'S WHAT THEY CALL A 'BLOWN PLUG'. THEY ESTIMATED THE HEAD SHOULD BE REPLACED SINCE THIS WOULD STRIP THE THREADS OF THE HEAD. THE SERVICE ADVISOR SAID THIS IS A COMMON PROBLEM AND THAT BOTH HEADS SHOULD BE REPLACED AT A COST OF $5800 BECAUSE OTHERWISE I MIGHT HAVE THE SAME PROBLEM AGAIN IN A SHORT AMOUNT OF TIME. I DID SOME RESEARCH ONLINE AND FOUND THAT THIS PROBLEM IS VERY COMMON WITH THE FORD V10 ENGINES FROM ABOUT 1999-2003. I TALKED TO A COUPLE OF OTHER FORD SERVICE TECHS AT OTHER DEALERSHIPS AND THEY AGREED THAT IT'S A VERY COMMON PROBLEM THAT FORD IS NOT RECOGNIZING OR DOING ANYTHING ABOUT. I CALLED FORD CONSUMER RELATIONS TO COMPLAIN ABOUT THE DEFECT AND THEY SAID BEFORE THEY CAN HELP ME, I NEED TO HAVE THE DEALER OFFICIALLY LOOK IT OVER. THE TRUCK IS AT THE DEALERSHIP AND THEY WANT $5800 TO FIX IT. THERE ARE SEVERAL HUNDRED OR EVEN THOUSANDS OF POSTS ONLINE OF OTHER FORD OWNERS THAT HAVE EXPERIENCED THIS SAME PROBLEM WITH THE V10 ENGINE. THE DEFECT IS THAT THE ALUMINUM HEADS DO NOT HAVE ENOUGH THREADS TO HOLD THE SPARK PLUGS SECURELY AND EVENTUALLY THEY WILL VIBRATE LOOSE ENOUGH TO BLOW OUT CAUSING UNREPAIRABLE DAMAGE TO THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111528February 15, 2005
WHEELS:RIM, TIRES
THE FRONT RIMS HAD CRACKS ON THEM. THIS CAUSED THE FRONT TIRES TO LOSE AIR PREMATURELY. DEALERSHIP REPLACED THE RIMS/TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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