Ford F-350 Complaints (2022)

114 consumer complaints on file.

#11545867September 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ford F-350 SD. The contact stated while driving at approximately 45 MPH, the temperature gauge started rising quickly. The engine overheated message was displayed. The vehicle had been taken to the dealer who diagnosed and determined that there was coolant leaking into the cylinders and might have been caused by a defective head gasket. The dealer was unable to identify the exact location of the leak. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544233September 13, 2023
TIRES, TIRES:TREAD/BELT
25X12.00B9 IMP. THE TIRE WENT FLAT WITH NO SIGNS OF DAMAGE. REMOVED TIRE AND TOOK TO BELLE TIRE, BROWNSBURG, IN IN WHICH DAMEON THOMAS, MANAGER STATED THAT THERE WERE CRAKES INSIDE THE TIRE WHICH WAS A MANUFACTURING DEFECT. IN THE LAST 30 DAYS HE HAD SEEN OVER 70 TIRES WITH THIS PROBLEM. HE CONTACTED YOKOHAMA DIRECTLY AND THEY REFUSED TO DO ANYTHING. THESE TIRES HAVE LESS THAN 4000 MILES. WAITED A TOTAL 5 WEEKS FOR THEM TO TELL US THEY WILL DO NOTHING. TOOK VEHICLE TO COSTCO AND HAD 4 NEW FIRESTONE TIRES MOUNTED FOR A COST OF $1815.79. COSTCO STATED THAT ALL OF THE TIRES ARE DEFECTIVE AND COULD HAVE BLOWN WHILE DRIVING. WE HAVE THE 4 TIRES IN OUR POSSION. WE ARE ASKING FOR A REFUND OF THE COST OF NEW TIRES AND LOSS OF USE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543346September 8, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2022 Ford F-350 SD. The contact stated while driving 20 MPH and hauling a trailer, the transmission shifted rough. The vehicle was taken to the dealer and the contact was informed that the transmission was failing and needed to be repaired. The vehicle was not repaired. The vehicle was taken to another dealer and the contact was informed that the transmission control module needed to be rebooted. The TCM was rebooted, but the failure reoccurred. The vehicle was taken to the dealer, but no failure was found. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the failure might be due to the trailer that was being towed. The failure mileage was 22,327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543054September 6, 2023
STEERING, SUSPENSION, WHEELS
Today 9/6/23 at 9:20pm I was driving 65mph on the highway and hit a medium sized pot hole. This caused my front end to violently shake back and forth over a prolonged period of time causing me to loose control of my vehicle. I was able to brake and the shaking stopped around 20mph while I was on the highway. This has happened to me once before almost causing an accident. Neither time was I speeding, over loaded, or driving erratically. The pot holes were things I had seen but not avoided as were are not something that has ever caused a problem for me while driving any other vehicle. I have driven daily for over 10 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542833September 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Trailer brakes going on sporadically. Known problem…right turn lamp fault as well. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533321July 19, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
Trailer brake control module shorts out intermittently causing trailer brakes to not work. This causes the vehicle and trailer to not be able to stop on time in a short distance. Dealer has confirmed that this is the issue. Error message is “trailer wiring fault” and “trailer disconnected” while driving with trailer attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530624July 6, 2023
ENGINE
I purchased the vehicle in 2022 and in January of 2023 my engine gave a malfunction indicator light flashing with only 45000 miles in it. They claimed that the hydraulic lifter and pushrod and camshaft were broken and damaged causing metal to spread throughout the engine. It took about a month to get my vehicle back. In May of 2023 the second engine gave out again with about 38000 miles on it. I was informed the same exact parts failed in the same cylinder causing metal debris to spread throughout the engine again. Ford is knowingly selling vehicles with these defective parts that could potentially put me and my family in danger. There are many videos and forums with ford technicians putting images of these parts online. I’m now on engine number three in less than a year and at two different dealerships in different states was informed that they are seeing this trend. It’s been six weeks now that my vehicle is at the dealer. I am an owner operator and this truck is my only livelihood. Another failure will put me out of business if not the. Potentially in harms way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524826June 1, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving off the ramp merging onto another interstate when my sunroof exploded. There was nothing above me or any cars in front or back of me. The cloth sunroof cover shows no damage. I take it to Ted Russell Ford in Knoxville, TN and they deny my warranty. Stating something the size of a basketball hit my sunroof but the cloth barrier shows no sign of damage. I spoke with customer service and they refused to warranty the issue. This is a known issue with Ford and Lincoln and have thousands of complaints concerning this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523443May 23, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The vehicle has a Gross Combined Weight Rating (GCWR) of 30,000 LBS. While towing, the vehicle would show on the dash at intermittent times "Trailer not connected." When this occurs, the trailer brakes are no longer operating placing all braking on the tow vehicle with the potential for brake fade or complete brake failure and catastrophic loss. This intermittent failure of the electrical brake system does not occur on other tow vehicles that were equipped with after-market brake controllers, such as Tekonsha. The vehicle was brought into the Ford Dealership to look into the issue. Ford had the truck for nearly two weeks and could not figure out the problem. After much self-research, it was determined that the factory installed brake controller cannot discriminate between trailers using electric brakes and trailers using electric/hydraulic brakes. The fix is to install an actuator (ETrailer Code DX35FR - Adapter Module for BrakeRite Electric Over Hydraulic Actuator - OE Ford, GM Brake Controllers) on the trailer to provide resistance that will allow the factory installed controller to recognize the trailer/hydraulic brakes. A technician also advised that a work around would be to wire in small magnets to the wiring of the trailer to provide the resistance. The forums state that this occurs with trailers five years or older for which there are thousands on the road. This limitation/defect applies to the majority of trailers being towed on the highways today. Failure to advise drivers of this limitation/defect and the intermittent sequencing of the disconnection leaves non-professional, recreational drivers at significant risk of brake failure while towing up to nearly 30,000 pounds. NHTSA should investigate why standard after-market brake controllers have no issues of this kind while the "supposedly" state-of-the-art new vehicle controllers are limited. It is my understanding that this same issue is found with GM and possibly RAM products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522919May 19, 2023
STEERING
The contact owns a 2022 Ford F-350. The contact stated while driving approximately 65 MPH and towing a camper, the vehicle began to drift in the lane. The contact stated that he stopped depressing the accelerator pedal to slow the vehicle. The contact stated that he had to continually make steering corrections to keep the vehicle in the lane. The contact stated no warning light was illuminated. Additionally, the contact stated that the steering wheel was tilted to the right. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed an alignment and tires needed to be replaced. The vehicle had been repaired. The failure recurred. The contact had then taken the vehicle to a tire dealer where the vehicle was diagnosed and determined that the vehicle needed an alignment. The manufacturer had been informed of the failure. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521954May 14, 2023
STEERING
Ford F-350 SWR, long bed, King Ranch. Purchase date: 6/20/2022, new. Problem with this truck is steering wander. While traveling extra attention has to be given to the location of the truck. Take your eyes off the road for a second and it's scary. You are assured you will be in a different location than expected, either off the road or on the wrong side of the yellow line. I pray I don't hit a pedestrian or cross over the yellow line into another vehicle. Since 2011 I have purchased 2 F150's, 1 F250, 3 F350's. None of the previous models and only the 2022 F350 had this characteristic. The wander was confirmed by a supervisor of the Surry County paramedics. He was referring to a F450. This is unsafe to drive. It should not be difficult to fix, just make them like the older models. It's ironic but the alarm came on saying i needed a coffee break. There are many cost saving implementations on this truck which may be ok but not this one. This problem has been taken to the selling dealer but they said could not fine a problem, but the toe-in was increased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517751April 18, 2023
UNKNOWN OR OTHER
Someone broke into my truck by using a wrench of some sort on the door handle one week after buying it.Also Stole the front Ford emblem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513173March 22, 2023
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2022 Ford F 350 platinum truck came optioned from the factory with the Ford winch, and collision avoidance as well as adaptive cruise control. Ford has included the collision avoidance sensor in the bracket for the winch. Ford is aware that the bracket can be distorted by the winch which disables the collision avoidance, adapative cruise, and abnormal cruise creating a safety issue. Ford refuses to correct the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513304March 22, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Driving down the road, no vehicles nearby or trees along road, the panoramic sunroof exploded. It was slightly bowed out and then fell into the vehicle in pieces. Thankfully no passengers were in the back seat, or they would have been injured by the shattered glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512430March 17, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Brake controller error. Towing a small 6500lb trailer the ford is only intermittently sending signal to the camper brakes. Error "trailer brake fault". Makes stopping at times take a longer distance. Is a potential safety concern and definitely causes wear on the ford itself. Unfortunately my Ford wasn't covered by a previous recall for this known issue even though it was made in August of 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504371January 30, 2023
UNKNOWN OR OTHER
I just bought this Ford 2022 F350 Crew Cab King Ranch 4x4 with a diesel engine. The vehicle has 163 miles on it - purchased 9 days ago. I put 100 miles driving locally on roads not exceeding 45 mph. On Jan 29 I took it on the freeway for the 1st time, it started vibrating at 50 mph and as I accelerated to 65 mph, the vibration became more pronounced. At 70 mph I could no longer read the instruments because of the vibration. This is a brand new truck!. I see many others reporting similar behavior on the Super Duties - the "death wobble". I am a degreed mechanical design engineer retired from a major automotive company, I have seen many "causes" and "so called corrections", but seems no one really has a fix. As the vibration goes on, many components in the front end wear out prematurely, in my opinion, having experienced this problem with a brand new truck, I believe the engine was not mounted properly either by design or assembly. This is aggravated by heavy front ends with the large engines not adequately supported. I had a 2011 Super Duty that had the same problem and got worse over time. I tried to compensate for it by adding weight in the box. It slowed the progression of the worsening of the vibration but did not fix it. The manufacturer should be forced to recall and correct the root cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501701January 13, 2023
STEERING
Hit a bump and the truck shook out of control. Better known as the Death Wobble. I was driving with a fully loaded 38 foot goose neck trailer( 8tons). There was no where to pull over and had to literally stop in the middle of the road to regain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494747November 23, 2022
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
Today I was getting ready to blow some snow out of my driveway and had to move my truck. It's normally parked at a slight incline where putting it in park is usually sufficient and have never needed to use a parking brake. When I re-parked the truck, I had to put it in 4WD to get up in the driveway because we had a lot of wet slushy snow. So after I get it parked, I put it back in 2WD, put it in park, and turn off the ignition. I then got out of the truck and started over to the snow blower to get back to work. I suddenly started seeing the truck rolling backwards as if it was in neutral (which is was not). I was running towards the truck to try and jump in and stop it, and then it suddenly stopped on it's own. But I bet it rolled back a good 3 or 4 feet before it finally stopped. It actually set off the alarm system in the truck, which was no surprise rolling that far. I feel this is definitely a safety issue because if a small child was behind the truck, or even myself, it could have been disastrous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484872September 16, 2022
UNKNOWN OR OTHER
This vehicle has 360 bird eye camera system. When going in reverse, if the front camera has more light then the rear camera, the rear camera display is dark/black. Result is it is impossible to see if you are backing into a person/object etc. This occurs when backing up into a shaded area (heavy trees in a parking lot, parking awning, or garage. This is easily reproducible, occurs every time and many owners are discussing it on forums. Once the front camera is also in the shade you can see objects behind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484060September 12, 2022
ELECTRICAL SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2022 Ford F-350 SD. The contact stated while driving 65 MPH with the trailer hitched to the vehicle, the vehicle downshifted suddenly to 37 MPH. There was no warning light illuminated. The passenger's side of the trailer went sideways and blocked the roadway; however, the trailed remained hitched to the vehicle. The contact then disengaged the towing mode and was able to drive the trailer into a ditch in order to clear the roadway. The contact then drove to his residence. The vehicle was taken to the dealer where the integrated trailer brake control module software was updated under NHTSA Campaign Number: 22V193000 (Electrical System). Additionally, the contact stated that there was no oil in the rear axle differential. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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