Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#816449September 17, 1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS GOING TO PULL OUT INTO TRAFFIC, MERGED INTO LANE WHEN VEHICLE COMPLETELY STOPPED/NO MOTION, BUT ENGINE WAS STILL ON/RUNNING/AND IN GEAR. PUSHED PEDAL TO THE FLOOR, HEARD NOISE, NO RESPONSE. GRADUALLY PICKED UP SPEED AFTER WAITING ABOUT 30 SECONDS TO 1 MINUTE. DEALER COULD NOT DUPLICATE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#815967September 3, 1997
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WAS INVOLVED IN A COLLISION, AND THE NEXT DAY THE VEHICLE CAUGHT ON FIRE ON THE RIGHT HAND SIDE BY THE HEAD LIGHTS OF THE PASSENGER SIDE. DEALER LOOKED UNDER THE HOOD, AND SAID THAT THE FUEL PUMP CAUSED THE FIRE. CONSUMER STATES THAT THIS REASON DOES NOT MAKE ANY SENSE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#815550August 21, 1997
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP, CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#815504August 19, 1997
VEHICLE SPEED CONTROL
CONSUMER PUT AUTOMOBILE ON CRUISE CONTROL MODE AND IT TOOK OFF, CAUSING AUTOMOBILE TO ACCELERATE. CONSUMER STATES WHEN TRIED TO APPLY THE BRAKES, THEY WOULD NOT LET HER. HAD TO TURN AUTOMOBILE OFF AFTER RUNNING OFF ROAD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#521029August 13, 1997
VEHICLE SPEED CONTROL
THE CONSUMER HAS EXPERIENCED THE THROTTLE STICKING AND THE ENGINE SURGING AFTER THE BRAKES WERE APPLIED. THE DEALERSHIP REPLACED THE THROTTLE BODY, HOWEVER PROBLEM STILL EXISTS. (ATTORNEY FOR CLIENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#815305August 13, 1997
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE HAS SUDDEN ACCELERATIONS. SOMETIMES WHEN THIS HAPPENS WHEN APPLYING THE BRAKES THE VEHICLE WILL STILL ACCLERATE. ONE TIME, THE ONLY TIME, THE VEHICLE WILL STOP IS SHUTTING THE VEHICLE OFF. THERE WAS A RECALL ON THE THROTTLE 97V-07 000. DEALER SAYS THAT THERE HAS NOT BEEN ANY COMPLAINT ON THIS VEHICLE. *AK FORD REPLACED VEHCLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#813432August 6, 1997
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE LOST 3 TIMES WHERE THE BRAKES WENT TO THE FLOOR BEFORE STOPPING. THE BRAKES SLOWED THE VEHICLE DOWN, BUT TOOK A LONG TIME TO STOP. FELT LIKE A LOSS OF POWER IN THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#815107August 6, 1997
AIR BAGS:FRONTAL
WHILE DRIVING AT 30 MPH OWNER WAS IN DIRECT FRONTAL CRASH, THERE WAS NO DEPLOYMENT OF DRIVERS OR PASSENGERS AIRBAGS. THE CAUSE HAS NOT BEEN DETERMINED. VEHICLE IS CURRENTLY AT DEALERS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#520623August 5, 1997
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, SUSPENSION:FRONT
EMISSIONS CONTROL SYSTEM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#815053August 5, 1997
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVING 68MPH ON HIGHWAY WHEN VEHICLE STARTED VIBRATING EXCESSIVELY. SLOWED DOWN FOR 1ST EXIT & VIBRATIONS DECREASED; BUT STARTED UP AGAIN. TOOK TO MECHANIC AT GAS STATION TO CHECK OUT & INFORMED WAS DRIVESHAFT. HAD VEHICLE TOWED TO NEAREST DEALER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#815057August 5, 1997
VEHICLE SPEED CONTROL
RECALL # 97V074000, DEALERSHIP REFUSES TO HONOR RECALL BECAUSE MANUFACTURER WILL NOT COVER THE COST. DEALER STATED THAT RECALL NEEDS TO BE PERFORMED IN THE STATE OF WISCONSIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#814943August 1, 1997
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY CONSUMER ATTEMPTED TO APPLY BRAKES AND THE ENGINE BEGAN TO ACCELERATE, NOT ALLOWING CONSUMER TO SLOW DOWN. CONSUMER TRIED TO AVOID AN AUTOMOBILE IN FRONT OF HIM , RAN UP ON THE CURB AND HIT REAR END OF AUTOMOBILE IN FRONT OF HIM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#814510July 29, 1997
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
APPIED THE BRAKES AND THE VEHICLE ACCLERATED. THE BRAKE PEDALAND GAS PEDAL ARE TOO CLOSE TOGETHER. WHEN LOOKING OUT THE WINDOW CAN ACCIDENTALLY HIT THE ACCELERATOR PEDAL INSTEAD THE BRAKE PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#814675July 22, 1997
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE BUMPER HOLE IS TOO LARGE TO ACCOMMODATE MANUFACTURER'S RECOMMENDATION ON SHANK DIAMETER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#814707July 21, 1997
SUSPENSION
DRIVING 35 MPH ON GRAVEL ROAD, TURNING CORNER WHEN VEHICLE FLIPPED OVER TWICE. AIR BAGS DID NOT DEPLOY. DRIVER WEARING SEAT BELT. VEHICLE THEN FLIPPED BACK ONTO 4 WHEELS. VEHICLE TOWED TO RENTAL AGENCY DUE TO BEING TOTALED. DRIVER HAS BROKEN RIBS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#814350July 17, 1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ON HIGHWAY AT 65 MPH SUDDENLY THE ENGINE LIGHT CAME ON AND THE ENGINE CUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE DEALER SAID THAT THE ENGINE NEEDS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#519188July 8, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS IN THE CLOSED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#813906July 8, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL STICKS AND WILL NOT MOVE UNLESS DRIVER SLAMS ON THE PEDAL VERY HARD. THIS HAPPENS MOSTLY AFTER THE VEHICLE HAS COME TO A STOP. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#813579June 27, 1997
SEAT BELTS
SEAT BELTS: DRIVING APPROXIMATELY 30MPH ,VEHICLE AHEAD OF US SLOWED DOWN TO MAKE A SUDDEN STOP I HIT BRAKES AND MY NEPHEW CAME FORWARD INTO THE BACK OF THE FRONT SEAT. THERE IS NO CLIP TO LOCK THE BELT INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#813424June 24, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL STICKS WHEN THE VEHICLE IS IN DRIVE. CAUSE UNKNOWN. PLEASE GIVE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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