Ford Explorer Complaints (1997)
1,773 consumer complaints on file.
- #535262May 7, 1998ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD WAS NEVER ABLE TO DETERMINE CAUSE OF PROBLEM (ENGINE CUT OUT AND OR STALLED UPON MODERATE TO HARD ACCELERATION, ON MOST OCCASIONS FROM A STOP) WITH VEHICLE AFTER 5-6 REPAIR ATTEMPTS ON PARTS LISTED ABOVE. VEHICLE WAS REPLACED BY FORD WITH A 1998 EXPLORER THAT TURNS OUT TO BE EXHIBITING THE SAME PROBLEM THAT THE 1997 EXPLORER DID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #823130May 6, 1998SEATS:MID/REAR ASSEMBLY
REAR SEAT FAILS TO STAY IN A DOWNRIGHT POSITION. KEEPS FLIPPING UP FOR NO REASON. DOES NOT STAY LOCKED IN PLACE. CHILD SAFETY SEAT CAN NOT BE PLACED ON THAT REAR SEAT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #535208May 5, 1998SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
VELOCITY CENSORS IN BRAKES FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #822673April 22, 1998SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, WHEELS
STARTED APPLYING BRAKES AFTER GOING 30MPH. VEHICLE DID NOT SLOW DOWN OR STOP. REARENDED SEVERAL VEHICLES. UPON IMPACT, AIRBAGS DID NOT DEPLOY. LEFT FRONT WHEEL CAME OFF. PRIOR TO IMPACT, CV JOINT MADE KNOCKING NOISE WHEN TURNING. TOOK TO DEALER TWICE FOR KNOCKING NOISE. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #534407April 21, 1998SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BACK SEATS DO NOT HAVE A LOCK DOWN MECHANISM TO SECURE THE BOTTOM PORTION OF THE FOLDING SEATS, RESULTING IN INCIDENTS WHERE CHILDREN HAVE WERE INJURED DUE TO SEATS FLIPPING UP UNEXPECTEDLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #821180April 20, 1998POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING THE VEHICLE MADE A CRACKING NOISE, DRIVESHAFT FAILED, AND THEN BECAME UNABLE TO DRIVE. DEALER HAS FIXED IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #534602April 17, 1998ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HEAD LIGHT AND FOG LIGHT WIRE EXPOSED AND LOOSE IN THE FRONT WHEEL WELLS, WHEN DRIVING THROUGH SNOW AND ICE BUILDUP OF ICE OCCURS ON THE WIRES, THEN THE WIRES BREAK, CAUSING SUDDEN OUTAGE, WIRE NEED TO BE REROUTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #534309April 16, 1998VEHICLE SPEED CONTROL:LINKAGES
THROTTLE BODY WAS STICKING AND DEFECTIVE, CONSUMER HAVING PROBLEM WITH GETTING PART FROM DEALER BACAUSE OF BACK ORDERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #822357April 9, 1998ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE ABOUT 45 MPH AFTER LEAVING FROM A GAS STATION, SMELLED SOMTHING BURNING. STOPPED AND LOOKED UNDER THE HOOD, BUT DID NOT SEE ANYTHING. WHEN PARKED VEHICLE ON THE BANK PARKING AFTER COMING FROM INSIDE, FOUND HER VEHICLE ON FIRE. DEALER AND MANUFACTURER WERE CONTACTED. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #532984March 24, 1998SEATS
REAR SEATS NOT DESIGNED TO LOCK DOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #533061March 24, 1998STEERING
VEHICLE HAS VERY SENSITIVE STEERING WHEN DRIVING 50 MPH OR MORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #532639March 12, 1998EXTERIOR LIGHTING:HEADLIGHTS
DRIVER BELIEVES THAT THE HEADLIGHTS ARE AIMED TOO HIGH ON ALL FORD TRUCKS CAUSING BLINDNESS PROBLEMS FOR OTHER DRIVERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #532442March 9, 1998AIR BAGS:FRONTAL
AIR BAGS FAILED TO DEPLOY DURING HEAD ON COLLISION AT APPROXIMATELY 55 MPH.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #531770March 4, 1998VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING:TURN SIGNAL
AUTOMATIC WINDOW MOTOR FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #531876March 4, 1998SERVICE BRAKES, HYDRAULIC
AS BRAKES WERE APPLIED VEHICLE SLOWED AND THEN PEDAL WENT TO THE FLOOR OF VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #531647March 3, 1998SUSPENSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SEATS, STRUCTURE:BODY, VISIBILITY:WINDSHIELD
HISSING/WHISTLING NOISE UNDER VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #821572February 19, 1998POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING VEHICLE WOULD AUTOMATICALLY GO INTO 4- WHEEL DRIVE. CANNOT DRIVE ON DRY PAYMENT WHEN IN 4- WHEEL DRIVE. VHEICLE IS HEAVY GOING FOR STEERING. DEALER RESET COMPUTER & COULD NOT FIND ANYTHING WRONG. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #530692February 18, 1998ELECTRICAL SYSTEM:WIRING, SUSPENSION:REAR:SHOCK ABSORBER, ENGINE AND ENGINE COOLING, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, WHEELS:LUGS/NUTS/BOLTS/STUDS, ENGINE AND ENGINE COOLING:ENGINE
ELECTRICAL PROBLEMS WITH DOOR CONTROL PANEL CONTINUALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #530661February 18, 1998ELECTRICAL SYSTEM:IGNITION:MODULE
PCM SENSOR FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #530954February 18, 1998VEHICLE SPEED CONTROL:LINKAGES
ACCELERATOR STICKS AND CAUSES UNINTENDED ACCELERATION DUE TO A DIRTY THROTTLE ASSEMBLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0