Ford Explorer Complaints (1993)

944 consumer complaints on file.

#559889February 22, 2001
TIRES:TREAD/BELT
WHILE DRIVING THE RIGHT FRONT TIRE DISINTEGRATED, THE CONSUMER REPLACED ALL FOUR TIRES AND REQUESTED REIMBURSEMENT FROM THE MANUFACTURER BUT WAS DENIED BECAUSE THE TIRES WERE REPLACED BEFORE THE RECALL WAS ISSUED (FIRESTONE ATX P235/75R15 RADIAL TIRES). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741062February 17, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL LINES ON THE SENDING UNIT HAD CORRODED/ROTTED SO THAT RAW GASOLINE WAS SPRAYING UP ONTO THE UNDER CARRIAGE OF THE VEHICLE CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785259February 7, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL GAUGE SENDING UNIT STOPPED WORKING. *SCL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558695February 6, 2001
TIRES
CONSUMER REPLACED FIRESTONE ATX TIRES (P235/75R15), THEY HAD TROUBLE STAYING IN BALANCE EVEN AFTER ALIGNMENTS AND BALANCING, CONSUMER LEARNED OF RECALL 00T005 AND IS BEING DENIED DUE TO PURCHASING THE TIRES PRIOR TO JANUARY 1, 2000. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559414February 5, 2001
TIRES
FIRESTONE ATX TIRES (P235/75R15) WERE REPLACED DUE TO EXCESSIVE SHAKING, CONSUMER REQUESTED REIMBURSEMENT FROM FIRESTONE, HOWEVER FIRESTONE REJECTED CLAIM DUE TO THE REPLACEMENT TIRES BEING PURCHASED PRIOR TO JANUARY 1, 2000. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559437February 5, 2001
TIRES:TREAD/BELT
CONSUMER TURNED IN SPARE TIRE TO BE REPLACED UNDER RECALL 00T005, THE FIRESTONE ATX TIRE (P235/75R15) WAS DENIED REIMBURSEMENT DUE TO CONSUMER PURCHASING IT PRIOR TO JANUARY 1, 2000, CONSUMER ALSO HAD OTHER FIRESTONE TIRES (NO SPECIFIC TYPE) THAT WERE REPLACED DUE TO A TREAD SEPARATION, FIRESTONE DENIED REIMBURSEMENT FOR THESE TIRES BECAUSE THEY WEREN'T INCLUDED IN THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740312February 1, 2001
SUSPENSION:FRONT
THE PROBLEM FIRST DISPLAYED ITSELF AT 8000 MILES, I CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN. ON 7/14/93 THEY DID A FRONT END ALIGNMENT. WHEN I PICKED IT UP I QUESTIONED THE UNUSUAL TIRE WEAR ON THE FRONT, THEY TOLD ME THERE WAS NOTHING THEY COULD DO, ABOUT THIS. THIS CONDITION PERSISTED AND I AGAIN CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN ON 10/19/193. THEY PERFORMED ANOTHER FRONT END ALIGNMENT AND ROTATED THE TIRES DUE TO THE EXTERME WEAR. THE PROBLEM CONTINUED I AGAIN CALLED THE DEALER AND WAS ADVISED TO BRING IT IN ON 2/11/94 AT WHICH TIME ANOTHER REALIGNMENT WAS PERFORMED AND A PART REPLACED. THE PROBLEM ONLY BECAME WORSE I AGAIN CONTACTED THE DEALER AND WAS STALLED REPEATEDLY. IN DESPERATION I CONTACTED THE FORD REP IN ATLANTA (MATT DARNELL) AND REQUESTED HIS ASSISTANCE. AGAIN I WAS STALLED ALMOST IGNORED, THE PROBLEM BECAME SO BAD WHILE WAITING FOR MR. DARNELL THAT I WAS FORCED TO TAKE IT TO FIRESTONE WHO PERFORMED ANOTHER FRONT END ALIGNMENT AND REBALANCED THE TIRES. THE TIRES WERE WORN SO BADLY BY THIS TIME , THE DAMAGE HAD BEEN DONE. THERE WERE OTHER REPAIRS MADE TO THIS VEHICLE BY CLAXTON LAWRENCE FORD WHO AT ONE POINT REFUSED TO REPAIR IT BECAUSE WE DID NOT PURCHASE IT THERE. AT THIS POINT WE HAD TO CONTACT FORD DIRECTLY AND THREATEN LEGAL ACTION IN ORDER TO EFFECT REPAIRS. AT THIS TIME THE EXPLORER WAS NEW ON THE MARKET AND INFORMATION THAT IS NOW WIDELY AVAILABLE WAS NOT AVAILABLE TO US OR OTHERS. IT IS MY BELIEF THAT FORD MOTOR COMPANY KNOWINGLY KNEW THEY HAD PROBLEMS AND NOW THAT I REFLECT BACK ON IT MR. DARNELL ALLUDED TO ME IN ONE CONVERSATION TO THAT EFFECT, BUT AT THE TIME I DID NOT PUT IT TOGETHER. I TOO WAS INVOLVED IN A ROLL OVER WITH MY EXPLORER AND IT WAS TOTALLY DESTROYED ALONG WITH MY LIFE AND CAREER. HAD FORD BEEN MORE FORTHCOMING WITH INFORMATION THAT THEY HAD THINGS MAY HAVE BEEN DIFFERENT FOR MYSELF AND MANY OTHERS. I HAVE CONTACTED AN ATTORNEY WHO TOLD ME TO MUCH TIME HAD PASSED FOR ME TO TAKE MY CASE TO COURT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#740151January 30, 2001
UNKNOWN OR OTHER
THE PAINT ON THE ROOF OF MY EXPLORER IS FLACKING OFF , THERE WAS SMALL FLACKING WHEN I PURCHASED THE EXPLORER , BUT NOW THERE ARE LARGE PIECES COMING OFF EVERY TIME I WASH THE SUV . I 'VE HAD THE SUV FOR 2.5 YEARS . I'VE TALKED TO THE BODY SHOP MGR AT JOHN NOLAN FORD . HE SAID THE PAINT SHOULD LAST FOR 3YRS OR LONGER . I WOULD THINK THAT MY SUV 'S PAINT SHOULD LAST AT LEAST LONGER THAN 6 YRS. THE PAINT IS ONLY PEELING ON THE ROOF OF THE SUV NO WHERE ELSE. I WOULD LIKE TO KNOW WHATS THE PROBLEM? NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559243January 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE VEHICLES RIGHT AND LEFT REAR WHEEL BRAKE DRUM BECOMES EXTREMELY HOT AND CONSUMER CAN SMELL AN ODOR OF HOT OIL EMANATING FROM THE WHEEL ONCE PARKED IN GARAGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559120January 22, 2001
TIRES:TREAD/BELT
ALL FOUR FIRESTONE P23575R15 RADIAL ATX TIRES REPLACED BECAUSE OF PREMATURE TREAD WEAR AT A LOW MILEAGE, OWNER HAS BEEN DENIED REIMBURSEMENT UNDER RECALL 00T-005. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878312January 17, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE DRIVING ABOUT 60 MPH SPARE TIRE CABLE BROKE AND TIRE BOUNCED ON A SLOW ROAD WITH NOT MUCH TRAFFIC AT THE MOMENT. CONSUMER FOUND OUT THAT CABLE DID BREAK DUE TO CORROSION. *AK THE SPARE TIRE, WHICH WAS SECURED UNDER THE VEHICLE BY A CABLE WITH A LARGE WING NUT, DROPPED ON THE ROAD BECAUSE THE WING NUTS WERE BREAKING OFF DUE TO AGING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558922January 11, 2001
TIRES:TREAD/BELT
CONSUMER PUCHASED NEW TIRES TO REPLACE RECALLED FIRESTONE TIRES AND RETURNED THE RECALLED TIRES TO FIRESTONE DEALER, CONSUMER REQUESTED REIMBURSEMENT, IT HAS BEEN 90 DAYS AND CONSUMER HAS NOR RECIEVED REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739192January 10, 2001
POWER TRAIN:AXLE HUBS
RE: FRONT HUB ASSEMBLY: FAILED INFIRST YEAR OF OWNERSHIP AND WAS REPLACED BY FORD. SECOND FAILURE THIS YEAR. ALTHOUGH MY CAR HAS A LOT OF MILES ON IT I ONLY RARELY USE 4 WHEEL DRIVE. I WOULD ESTIMATE ABOUT 1000-2000 MILES OF 4 WHEEL DRIVE RUNNING TIME. DANGER INVOLVES NOT BEING IN 4 WHEEL DRIVE WHEN YOU THINK YOU ARE. SECOND CONCERN: CAR HAS OCCASIONALLY STALLED WHILE DRIVING AND RUNNING PERFECTLY FINE AND WILL RESTART AFTER 20 -30 SECONDS. HAPPENS IN WARM WEATHER AFTER CAR IS WARM. SEEMS SIMILAR TO CALIFORNIA COURT MANDATED RECALL ISSUE BUT FORD DENIED ANY RELATIONSHIP. DANGER IS CAR MAY STALL WHEN PULLING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739002January 8, 2001
TIRES
MY SON WAS DRIVING DOWN I-95 IN SOUTH CAROLINA AT ONLY ABOUT 50 MPH DUE TO RAIN WHEN HE SUDDENLY LOST CONTROL OF THE VEHICLE, LEFT THE ROAD AND ROLLED OVER THREE TIMES INTO A DITCH AND TOTALED THE CAR. THERE WAS NO APPARENT EXPLANATION FOR WHY HE LOST CONTROL. WE HAD JUST RECENTLY REPLACED TIRES WITH NEW FIRESTONE ATX II. WHEN WE ASKED THE TOW TRUCK DRIVER ABOUT RECOVERING THE TIRES WE WERE TOLD THAT THEY WERE BLOWN OUT. SINCE THIS ACCIDENT OCCURED PRIOR TO ANY PUBLICITY ABOUT FIRESTONE TIRE FAILURES WE DID NOT ASK TO SEE THE TIRES. MY SON WAS INJURED AND FORCED TO MISS CLASSES AT COLLEGE.*AK (TIRESIZE: 23575SR15)( DOT NUMBER: TIRE SIZE: 23575SR15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#558557January 3, 2001
TIRES:TREAD/BELT
CONSUMER REPLACED ALL FOUR FIRESTONE TIRE DUE TO NOISE PRIOR TO RECALL NOTICE 00T-005, THE ORIGINAL SPARE TIRE WAS RETURNED TO FIRESTONE AND FOUND TO BE INCLUDED IN THE RECALL NOW THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE FOUR ORIGINAL TIRES WHICH WERE REPLACED BELIEVING THEY WERE ALSO INCLUDED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558746January 3, 2001
TIRES:TREAD/BELT
TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO THE FUEL FILLER PIPE, INSIDE FENDER WELL AND CRACKED THE PLASTIC TRIM ALONG THE REAR FENDER PANEL, CONSUMER REQUEST REIMBURSEMENT (FIRESTONE FIREHAWK P23570R/15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877082December 27, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
RECALL 97V235000/SUN ROOF: SUN ROOF MALFUNCTIONED WHILE TRAVELING AT 65 MPH ON HIGHWAY. DEALER / MANUFACTURER NOTIFIED ,AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738135December 21, 2000
TIRES
I EXPERIENCED TWO DIFFERENT TIRE FAILURES WITHIN 2 WEEKS OF EACH OTHER, SEPTEMBER 1998. FIRST TIME, I WAS AWARE OF VIBRATION FRONT PASS. SIDE. TREAD WAS SEPARATING; REPLACED TIRE. TWO WEEKS LATER, THOUGHT I HAD FLAT ON DRIVER'S SIDE REAR TIRE. TREAD SEPARATED WHILE MOVING. FLAPPING TREAD DAMAGED THE WHEEL WELL LINER (BLACK PIECE). REPLACED TIRE AND TRIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785139December 20, 2000
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHEN CONSUMER USED HIGH BEAMS, THE HEADLIGHTS COMPLETELY GO OUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738037December 20, 2000
TIRES:TREAD/BELT
MY ORIGINAL EQUIPMENT FIRESTONE TIRES WERE FOUND TO HAVE TREAD SEPARATION WHEN I BOUGHT THEM IN BECUASE OF EXCESSIVE WOBBLE. I HAD THESE 4 TIRES REPLACED ON MY OWN. NOW THERE HAVE RECALLED THESE SAME TIRES FOR THE EXACT ISSUE I HAD TO REPLACE THEM. I HAVE WRITTEN TO FIRESTONE AND COMPLETED ALL OF THEIR REIMBURSEMENT FORMS ONLY TO BE REJECTED SINCE MY REPLACEMENT WAS BEFORE THEIR RECALL. I DON'T UNDERSTAND HOW THEY CANNOT REIMBURESE ME FOR DEFECTIVE TIRES SIMPLY BECUASE I REPLACED THEM EARLIER. THE NHTSA SHOULD FORCE FIRESTONE INTO REIMBURSING ALL OWNERS OF THESE DEFECTIVE TIRES WHO HAD THEM REPLACED REGARDLESS OF WHEN THE REPLACEMENT TOOK PLACE. WE WERE IN JUST AS MUCH DANGER DRIVING ON THESE DEFECTIVE TIRES AS ANYONE WAS WHO HAD THEM REPLACED IN 2000 AND WAS ELIGIBLE FOR REIMBURSEMENT. THANK YOU. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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