Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#719085February 22, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C SERVICE PLENUM PLASTIC DOOR BROKE, NEEDS TO BE REPLACED WITH STRONGER NYLON BLEND DOOR AS PER TECHNICAL SERVICE BULLETIN. PART NUMBER F87Z-1847-DA. CLEARLY DEFECTIVE PART SHOULD BE REPLACED BY MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857098February 17, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPPER AND LOWER ENGINE INTAKE GASKETS ARE LEAKING, CAUSING AIR TO ENTER INTO THE CYLINDER, RESULTING IN ENGINE IDLING ERRATICALLY AND EVENTUALLY NO START. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857146February 17, 2000
TIRES:TREAD/BELT
WHILE TRAVELING 70MPH HEARD LOUD NOISE, LEFT REAR WHEEL FROZE. VEHICLE VEERED TO LEFT OVER 2 LANES & THEN RIGHT OVER 2 LANES. SPUN AROUND & WAS FACING ONCOMING TRAFFIC. WENT BACKWARDS & HIT A CULVERT. TOOK OFF & WAS AIR BORNE. LANDED UPSIDE DOWN. UNLOCKED SEAT BELT & CRAWLED OUT. POLICE AND EMERGENCY VEHICLE ARRIVED. INFORMED CONSUMER THAT TIRE TREAD SEPARATED & WRAPPED AROUND AXLE. VEHICLE TOTALED. TIRES WERE FIRESTONE RADIAL AXT. *AK THE CONSUMER STATED THAT HE DIDN'T GET ANY KIND OF REIMBURSEMENT FOR THE TIRES AND NO OFFER OF SETTELEMENT FROM FORD MOTOR COMPANY. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#856774February 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN BROKE OFF AND KNOCKED A HOLE IN THE VALVE COVER TENSIONER. COULD SMELL OIL BURNING PRIOR TO PROBLEM WITH TIMING CHAIN. VEHICLE WAS TOWED TO DEALERSHIP FOR REPAIRS OF TIMING CHAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718602February 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SEATS:FRONT ASSEMBLY:RECLINER
REAR BRAKES ARE SHOT AND THE SEAT HANDLE IS BROKEN. MY DEALER SAYS THAT VEHICLE IS NOT COVER UNDER MY EXTENDED WARRANTY. BUT, THERE IS A TSB # 98-25-15 FOR THE SEAT HANDLE, AND I CAN'T BELIEVE THAT MY BRAKES OR REAR ROTORS ARE WARPED. ALREADY THEY DID REPLACETHE FRONT ONES AND THEY SHOULD HAVE DONE THE REAR AT THE SAME TIME BUT THEY DID NOT. NOW I AM THE ONE WHO HAS TO SUFFER BECAUSE OF THEM. THIS SHOULD BE A WARRANTY ITEM TAHT ALL THERE IS TO IT. HOPE I HERE FROM SOME ONE BUT I DOUGHT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855127February 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMOBILE JUMPED OUT OF PARK AND ROLLED FORWARD AND HIT A POLE. NO INJURIES WERE SUSTAINED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856689February 10, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD AND THE EXHAUST GAS SENSORS HAD TO BE REPLACED PREMATURALY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856510February 8, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
COMING OUT OF GARAGE SMELLED FUEL. POPPED THE HOOD, AND COULD SEE GAS SQUIRTING OUT OF CARBURETOR. CONTACTED DEALER, AND HAD A LOCAL MECHANIC REPLACE THE FUEL TANK ASSEMBLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856538February 8, 2000
AIR BAGS:FRONTAL
AIR BAG DID NOT DEPLOY IN FRONT END COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550815February 8, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE DRIVING THE ACCELERATOR PEDAL FELL OFF, CATCHING THE ACCELERATOR PEDAL AND THE WELD TO THE FIREWALL BROKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856352February 7, 2000
VEHICLE SPEED CONTROL
WHILE TRAVELING WITH CRUISE CONTROL ON, CONSUMER COULD NOT TURN OFF CRUISE CONTROL. GAS PEDAL WENT INVOLUNTARILY TO THE FLOOR, AND CAR ACCELERATED FROM 68 MPH TO 85 MPH. VEHICLE HAD TO BE SHUT DOWN IN ORDER TO DISENGAGE THE CRUISE CONTROL. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718270February 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSFER CASE WENT OUT TRAVELING BETWEEN SPEEDS OF 40-60 MPH, NO PULLING POWER IN GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550658February 2, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RECALL REPAIR DENIED DUE TO MILEAGE OF THE VEHICLE. (98S09) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855804January 31, 2000
VEHICLE SPEED CONTROL
STOPPED AT A STOP SIGN, WENT TO ACCELERATE AND THE GAS PEDAL WAS STICKING. THEN, VEHICLE LURCHED FORWARD WHEN THE PEDAL STOPPED STICKING. CONTACTED DEALER, AND WAS TOLD THAT THE THROTTLE BODY VALVE WAS STICKING WHICH CAUSED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855712January 28, 2000
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING AND COMING TO A STOP THE LIP ON THE ACCELERATOR CABLE BECAME STUCK, CAUSING THE VEHICLE TO CONTINUE TO ACCELERATE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855671January 27, 2000
STRUCTURE:BODY:DOOR
BOTH INSIDE REAR DOOR HANDLES BROKE OFF WHILE EXITING VEHICLE. DEALER NOTIFIED, AND REPAIRS WERE MADE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717967January 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
4 WHEEL DRIVE STUCK IN LOW. IF SWITCHED OUT OF LOW THE TRANSMISSION DISENGAGES FROM BOTH THE FRONT AND REAR AXEL SO THE VEHICLE JUST STOPS. EVEN THOUGH THE LIGHTS ON DASH INDICATE THE VEHICLE IS IN 4 WHEEL HIGH THE VEHICLE REMAINS IN 4 WHEEL LOW. WE HAVE HAD THE VEHICLE FOR 2 1/2 YEARS AND NEVER ONCE USED 4 WHEEL LOW. WITH THE SNOW THIS WEEK I USED 4 WHEEL LOW TO GET OUT OF THE DRIVEWAY. I DID NOT GO MORE THEN 3 FEET FORWARD WHEN THE TRANSMISSION BECAME STUCK. NOTHING I DID WOULD FIX THE PROBLEM. WHEN I CONTACTED FORD ALL THEY TOLD ME WAS MY VEHICLE WAS OUT OF WARRENTY SO I HAD TO PAY FOR IT. I KNOW FROM OTHER EXPLORER OWNERS THAT THIS IS A COMMON PROBLEM. THE FEAR HERE IS THAT THE 4 WHEEL DRIVE SYSTEM COMPLETELY DISENGAGES AND MY VEHICLE WITH MY FAMILY IS PUT AT RISK AS OTHERS COME UP ON US AT SPEED. THANKS FOR THE SITE. KEVIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784039January 25, 2000
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED ON ITS OWN BECAUSE THE ACCELERATOR LINKAGE WAS FROZEN. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855497January 24, 2000
SUSPENSION:FRONT:SHOCK ABSORBER
FRONT SHOCK ABSORBER WAS DEFECTIVE FROM THE DEALERSHIP. WHEN CONSUMER DRIVES SHE CAN FEEL EVERY BUMP IN THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855059January 18, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING AT 35 MPH FRONT RIGHT PASSENGER'S WHEEL COLLASPED, CAUSING LOSS OF VEHICLE CONTROL. DEALER REPLACED BALL JOINTS AND TIE RODS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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