Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#10191465May 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE VEHICLE SHUT OFF AND THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. ADDITIONALLY, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DEALER WAS NOTIFIED OF THE ROLL BACKS. THE CONTACT PLACES BRICKS BEHIND TWO WHEELS TO KEEP THE VEHICLE SECURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188862April 25, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 FORD EXPLORER SPORT. THE WINDSHIELD WIPERS AT ANY SPEED OTHER THAN HIGH DIDN'T OPERATE NORMALLY. WHEN THE RAIN WAS HEAVY OR LIGHT THE WINDSHIELD WIPERS ONLY OPERATED ON HIGHER SPEEDS. THE FAILURE MILEAGE WAS 116000 ,AND THE CURRENT MILEAGE WAS 126000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187051April 4, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*- THE CONTACT OWNS A 1997 FORD EXPLORER. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS A RECALL FOR THE CRUISE CONTROL DEACTIVATION SWITCH. THE DEALER INFORMED THE CONTACT THAT THIS VEHICLE WAS NOT PART OF THE RECALL. THEREWAS RECALL 06V286000 FOR 1998 FORD EXPLORER. THE CONTACT FELT THAT THIS VEHICLE SHOULD BE INCLUDED AS PART OF THIS RECALL. THE VEHICLE HAS CURRENTLY 170000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186815April 3, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
MY 1997 FORD EXPLORER WAS PARKED OUTSIDE A LOCAL RESTAURANT WHEN I WAS ALERTED THAT THE INTERIOR OF MY VEHICLE WAS ON FIRE AND THAT THE FIRE DEPARTMENT HAD BEEN CALLED. BLACK SMOKE WAS POURING OUT OF THE SLIGHTLY OPENED WINDOWS WHEN I APPROACHED THE SUV AND ULTIMATELY PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. CLOSER EXAMINATION INDICATED THAT THE SOURCE OF THE FIRE CAME FROM UNDER THE DRIVERS SIDE SEAT. ONE OF THE FIREMEN ON THE SCENE SPECULATED THAT THE MOTOR THAT CONTROLS THE POWER SEAT OVERHEATED AND STARTED THE FIRE. MY FIRST CALL WAS TO FORD MOTOR COMPANY. THEIR RESPONSE WAS THAT THEY WOULD SEND ME A LETTER IN THE MAIL. THIS LETTER CAME A WEEK LATER AND EXPLAINED THAT ALTHOUGH THEY WOULD REALLY LIKE TO ASSIST ME WITH MY LOSS , THERE WAS NOT A RECALL ON MY VEHICLE, SO THEY WOULD NOT BE ABLE TO ASSIST ME. MY INSURANCE COMPANY TOOK CARE OF ME AND HOPEFULLY THEY WILL ALSO "TAKE CARE OF FORD" TO RECOUP THEIR LOSS . I AM FORTUNATE THAT A YOUNG CHILD OR ONE OF OUR FAMILY PETS WERE NOT IN THE CAR. ANY THOUGHTS I MAY HAVE HAD ABOUT BUYING ANOTHER FORD HAVE BEEN REPLACED WITH THOUGHTS ABOUT THERE CUSTOMER DIS-SERVICE AND THE LACK OF CONCERN OVER A POTENTIALLY DEADLY PROBLEM WITH ONE OF THEIR BEST SELLING SUV'S. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186876March 30, 2007
TIRES
BRIDGESTONE TIRES. CUSTOMER STATES THAT THEY HAVE LIVED WITH THE SQUISHING INTO THE PAVEMENT SINCE 11/06 AND WAS REIMBURSED BUT STILL IS NOT HAPPY WITH THE NEW TIRES THAT WERE PUT ON THE CAR**CC THE CONSUMER STATED SHE HAS HAD TO LIVE WITH AN UNCONTROLLABLE VEHICLE WHEN TURNING OR ACCELERATING. IT WAS THE CONSUMERS OPINION THAT THE TIRE WERE BEING BROKEN AT THE SIDEWALLS BEFORE INSTALLATION AND OVERPRESSURIZED ON THE RED TIRE MACHINE TO STRETCH THEM AND THEN FILLED WITH A GAS THAT CAUSES THEM TO AGE PREMATURELY, SO THEY LOOK LIKE THEY HAVE BEE DRIVEN 40, 000 WHEN THEY ARE BRAND NEW. A MECHANIC TOLD THE CONSUMER, THE TIRES WERE BEING FILLED WITH NITROGEN INSTEAD OF AIR. *JB UPDATED 04/09/07. *JB THE CONSUMER HAS HAD 8 SETS OF TIRES PLACED ON THE VEHICLE. THE CONSUMER STATED THE SIDEWALL WERE WEAK WHICH CAUSED THE TIRES TO BLOW OUT. UPDATED 04/12/07. *JB CONSUMER STATED ON APRIL 7, 2007 SHE HAS RECEIVED A FULL REFUND FROM DISCOUNT TIRES IN THE AMOUNT OF $374.10 AND RETURNED THE FOUR TIRES TO TIRE COMPANY. UPDATED 4/18/07 *TR THE CONSUMER STATED SHE HAS NOT RECEIVED COMPENSATION FOR HER TIME. THE CONSUMER STATED THE BUSINESS MERELY BOUGHT THEIR TIRES BACK. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186057March 24, 2007
TIRES, TIRES:SIDEWALL
I HAVE BEEN HAVING A PROBLEM IN TALLAHASSEE GETTING TIRES THAT ARE NOT BROKEN, INTENTIONALLY PREINSTALLATION AT THE SIDEWALLS / AND THEN OVERPRESSURIZED ON A BIG RED TIRE MACHINE, SEE PREVIOUS COMPLAINT AGAINST TIRES PLUS, CONFIRMATION NO. 10181407. I REPLACED 4 BRIDEGSTONE DUELER ALENZAS ON 3/22/2007 WITH PATHFINDERS TRAIL A/P AT DISCOUNT TIRES IN TALLAHASSEE FL. THE ASSISTANT MANAGER, CHRIS CERGE, SAW THE DAMAGE DONE TO THE BRIDGESTONES BEFORE I BOUGHT THE PATHFINDERS FROM HIM. I SPECIFICALLY REQUESTED THAT MY NEW TIRES NOT BE MOUNTED VIA THE RED TIRE MACHINE, THAT HIS MECHANICS USED THE 1950'S METHOD OF MOUNTING THE NEW TIRES WITH A SCREWDRIVER. TECHNICIAN IGNORED MY REQUEST, AND MY NEW PATHFINDERS ARE BROKEN AT THE SIDEWALLS, WHICH CAUSES THEM TO DRIVE AND RIDE LIKE THEY HAVE 15,000 MILES ON THEM WHEN THEY ARE BRAND NEW. I WOULD LIKE A REPLACEMENT SET OF TIRES WHICH ARE NOT MOUNTED VIA THE RED TIRE MACHINE. NO TIRE, NO MATTER THE QUALITY, CAN WITHSTAND THE DAMAGE THAT THESE LOCALS ARE DOING TO THEM.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185488March 19, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING MY 1997 FORD EXPLORER ON I-64 E AT APPROXIMATELY 60 MPH, SMOKE STARTED TO POUR INTO THE CAR FROM UNDER THE DASHBOARD. I PULLED OVER AS FAST AS POSSIBLE AND WAS MET BY A VIRGINIA DOT TRUCK WHO NOTICED ME SUDDENLY CROSS TWO LANES TO GET TO THE BREAKDOWN LANE. HE GRABBED HIS FIRE EXTINGUISHER AND PUT THE FIRE OUT WITHIN SECONDS OF MY STOPPING. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE IT WAS PUT OUT SO QUICKLY. AFTER HAVING IT TOWED TO A SHOP, I WAS INFORMED THAT IT APPEARS TO HAVE STARTED IN THE CRUISE CONTROL SWITCH AND BURNED THROUGH THE MASTER CYLINDER. THE FIRE WAS EXTINGUISHED WITHIN 15-30 SECONDS FROM THE TIME I STOPPED BUT THE MECHANIC SAID THAT THE CAR DOES NOT HAVE ANY BRAKES AS A RESULT OF THE FIRE. I CONSIDER MYSELF LUCKY TO HAVE BEEN ABLE TO STOP AT ALL. MY CAR WAS NOT AND STILL HAS NOT BEEN RECALLED. AFTER CONTACTING FORD THEY HAVE DECLINED TO HELP US WITH ANY REPAIRS. HAD I KNOWN ABOUT THE SWITCHFIRE PROBLEMS EARLIER, I WOULD HAVE CALLED THE FIRE DEPARTMENT TO DO A FORMAL INVESTIGATION OF THE CAUSE. THE CAR HAS NOT BEEN FIXED AS OF YET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184970March 13, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE AND ENGINE COOLING
ON A 1997 FORD EXPLORER HAD PROBLEMS WITH TRANSFER CASE. FIRST NOTICED WHEN DRIVING ON INTERSTATE WITH CRUISE CONTROL ON VEHICLE MADE GRINDING NOISE AND WOULD NOT DECELERATE HAD TO PUT INTO NEUTRAL TO STOP. WHEN DECELERATING WHILE DRIVING VEHICLE IT WOULD ALSO MAKE GRINDING NOISE ALMOST SOUNDING LIKE IT WAS NOT DOWN SHIFTING. FEW WEEKS LATER WHEN VEHICLE WAS PUT INTO REVERSE IT WOULD MAKE A GRINDING NOISE AND WOULD NOT GO INTO GEAR. DID NOT FEEL SAFE TO DRIVE. ENDING UP HAVING TO HAVE A MECHANIC REBUILD TRANSFER CASE, COST ALMOST $1000.00. NOW FIVE MONTHS LATER HAVING PROBLEMS WITH CHECK ENGINE LIGHT CONTINUOUSLY COMING ON. REPLACED SENSORS AND SPARK PLUG ON #4 CYLINDER TWICE. THIS WILL BE REPLACEMENT NUMBER 3 FOR SPARK PLUG IN FOUR MONTH PERIOD. MECHANICS CANNOT SEEM TO FIGURE OUT WHY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183982March 2, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*- THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE 1997 FORD EXPLORER WITH 134800 FAILURE MILEAGE THE DRIVER'S FRONT SEAT BELT FAILED. THE SEAT BELTWAS DIFFICULT TO BUCKLE AND WOULD UNLATCH WHILE DRIVING . THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER ,AND THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 135000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182813February 16, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*- THE CONTACT STATED THAT HE HAD NOT BEEN ABLE TO START UP THE 1997 FORD EXPLORER SINCE 02/09/07. THE CONTACT HAD REPLACED THE STARTER, THE SPARK PLUGS, AND CONTINUES TO EXPERIENCE THE SAME FAILURE. THEY PULLED THE FRONT END OF THE MOTOR AND NOTICED SOMETHING SNAPPED AND WAS SITTING IN THE PAN. THE CONTACT HAD BEEN ON THE INTERNET AND HAD NOTICED THAT OTHER EXPLORERS WERE HAVING THE SAME PROBLEM. THE CURRENT AND FAILURE MILEAGE WERE BOTH 98000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182067February 9, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FORD EXPLORER SPORT (1997, ~58700 MI) WAS DRIVEN AT HIGHWAY SPEED. A STOP WAS MADE AT A SHOPPING CENTER. UPON LEAVING THE SHOPPING CENTER THE BRAKE PEDAL DROPPED TO THE FLOOR AS AN ATTEMPT TO STOP AT AN INTERSECTION WAS MADE. FORTUNATELY SWERVING AVOIDED AN ACCIDENT. AT THIS POINT THE VEHICLE HAD NO BRAKES (OTHER THAN PARKING). HYDRAULIC FLUID WAS DRIPPING FROM AN AREA ABOVE THE REAR AXLE, DRIVER SIDE. THE ABRUPT LOSS OF BRAKES WITH NO WARNING COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT. WE WERE JUST PLAIN LUCKY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181400February 2, 2007
AIR BAGS:FRONTAL
TL* - THE CONTACT CALLED REGARDING A 1997 FORD EXPLORER. THE AIRBAGS DID NOT DEPLOY. THE DRIVER OF THE VEHICLE WAS DRIVING AROUND A CURVE, AND THE ROAD CONDITIONS WERE ICY AND SNOWY. THE DRIVER HIT AN EMBANKMENT HEAD ON AND THE VEHICLE FLIPPED OVER. THE DRIVER SUSTAINED FATAL INJURIES. THERE WERE TWO OTHER PASSENGERS IN THE VEHICLE THAT WERE NOT INJURED. IT IS UNCLEAR WHETHER THE DRIVER WAS WEARING THE SEAT BELT. ONE OF THE PASSENGERS REMOVED THE SEAT BELT AND THE OTHER PASSENGER'S SEAT BELT WAS NOT ON SO THAT THEY COULD GET OUT OF THE VEHICLE. IT WAS UNCLEAR WHETHER THE PASSENGER REMOVED THE SEAT BELT FROM THE DRIVER AS WELL. THE VEHICLE WAS TOWED TO A TOW SHOP WHERE IT REMAINED. THE CONTACT DID NOT TAKE POSSESSION OF THE VEHICLE AT THIS TIME. THE TOW SHOP PLANNED TO SELL PARTS OF THE VEHICLE. ITWAS UNKNOWN WHETHER THERE WERE PICTURES TAKEN OF THE VEHICLE. THE CONTACT HAD A POLICE REPORT THE CONTACT STATED THAT THE PREVIOUS OWNER SAID THAT THE VEHICLE HAD BEEN INVOLVED IN A RECALL FOR THE AIRBAGS IN THE PAST. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10181407February 2, 2007
TIRES:SIDEWALL
I BOUGHT 4 NEW DUELER ALENZAS FROM TIRES PLUS ON APALACHAEE PARKWAY ON OR ABOUT 11-2-2006 WHICH ARE OBVIOUSLY DEFECTIVE, SUBSTANDARD AND/OR RECALLED TIRES, AND THEY WILL NOT REPLACE THEM OR SWAP OUT FOR A BETTER TIRE. FOUR (4) OTHER BRIDGESTONE DEALERS IN TALLAHASSEE ALSO WILL NOT HONOR THE MANUFACTURER'S WARRANTY: SEARS-0% TRADE-IN VALUE, DISCOUNT TIRES-35% TRADE IN VALUE, TIRES PLUS ON CAPITAL CIRCLE-OBVIOUSLY WERE DEFECTIVE; FIRESTONE ON APALACHEE PARKWAY-OBVIOUSLY ARE DEFECTIVE. THE FORD/CHEVY DEALERSHIPS WILL NOT GIVE ME A DIME ON A TRADE-IN, 1997 FORD EXPLORER. THE TIRES HAVE BULGED AT THE BOTTOM AFTER 1 WEEK, IT FEELS LIKE I AM DRIVING ON MUSH, MY FORD SHIMMIES AND ROLLS TO THE LEFT IF I GET OVER 50 MPH. I HAVE RETURNED TO TIRES PLUS ALMOST EVERY TIME I DROVE MY EXPLORER AFTER GETTING THE NEW DUELERS SINCE 11-2-06, AND ON 1-29-07 TIRES PLUS FINALLY REPLACED THE LEFT REAR TIRE AT NO COST TO ME ($163 VALUE), WHICH WAS OBVIOUSLY DEFECTIVE WHEN IT WAS PUT ON. BRIDGESTONE DUELER H/L ALENZAS P225170R15 100T, DOT QUALITY GRADE 044-090, EH-3JR-BL-5L7, SKU #92971-15416-5. I REPORTED TIRES PLUS'S FAILURE TO HONOR THE MANUFACTURER'S WARRANTY TO THE TALLAHASSEE POLICE DEPARTMENT IN JAN 2007, TO WHICH THE INTAKE OFFICER REPLIED "THAT IS A CIVIL ISSUE". THESE TIRES ARE SO UNSAFE TO DRIVE ON THAT ALL MECHANICS AND DEALERS CAN TAKE ONE LOOK AT THEM AND KNOW IT, YET ALL THAT I HAVE CONTACTED DELIBERATELY IGNORE MY COMPLAINTS. I HAVE PHOTOS. *NM UPDATED 02/15/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179206January 19, 2007
SEAT BELTS:FRONT:RETRACTOR, UNKNOWN OR OTHER
I HAVE 2 COMPLAINTS ONE OF WHICH WHILE LOOKING ONLINE SEE THAT MANY OTHER FORD OWNERS ALSO SEEM TO HAVE. THIS IS A PROBLEM WITH THE HEATER BLEND BOX DOOR NOT WORKING AND BLOWING HOT AIR WHEN IN THE VENT POSITION. THIS SEEMS TO BE A PROBLEM NOT ONLY ON EXPLORER MODELS BUT RANGES, F150 AND OTHER FORD VEHICLES. THE REPAIR AS STATED ONLINE BY OTHERS AS WELL AS FROM THE DEALER IS OVER $1000.00. IT SEEMS THAT THERE SHOULD HAVE BEEN A RECALL ON THIS PART WITH SO MANY PEOPLE HAVING THE SAME PROBLEM. ALSO THE SEAT BELTS GET STUCK ON OUR EXPLORER IT IS THE PASSENGER SIDE WHICH SOMETIMES TAKES 10 TO 15 MINUTES BEFORE IT WILL WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177737January 4, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* - THE CONTACT WAS DRIVING AT 5 MPH UNDER DRY CONDITIONS WHEN THE ACCELERATOR PEDAL BECAME DETACHED. THE CONTACT SAW THAT THREE LINKS FAILED. THE CONTACT FOUND THAT THERE WAS SERVICE BULLETIN 616531 FOR THIS FAILURE. *AK UPDATED 1/29/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177243December 28, 2006
SUSPENSION
TL*- THE CONTACT STATED WAS DRIVING 25 MPH WHEN THE VEHICLE STARTED MAKING A LOUD POPPING SOUND EACH TIME SHE MADE A RIGHT TURN, THE SOUND SEEMED AS IF IT WAS COMING FROM UNDER THE DRIVER'S SEAT AREA. THE ROAD AND WEATHER CONDITIONS WERE GREAT. THE CONTACT STATED THAT WHILE DRIVING IF SHE HIT A BUMP IN THE ROAD THE VEHICLE WOULD MAKE THE SAME LOUD POPPING SOUND. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP ON 12/28/06, AND TOLD THE MECHANIC OF THE PROBLEM SHE WAS HAVING, AND THE MECHANIC TOLD THE CONTACT ABOUT THE RECALL CAMPAIGN # 00V402000 FOR SUSPENSION. THE MECHANIC TOLD THE CONTACT THAT SHE NEEDED SWAY BAR LINK REPLACED BECAUSE IT BROKE. THE CONTACT DID PAY $92.67 FOR THIS REPAIR. THE CONTACT FELTTHAT SINCE THERE WAS NOTHING ELSE WRONG WITH VEHICLE, THE MANUFACTURER SHOULD REIMBURSE HER FOR THE REPAIR AMOUNT. *AK UPDATED 01/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176943December 26, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* - THE CONTACT STATED THAT WHILE DRIVING WITH CRUISE CONTROL ON AT A SPEED OF 65 MPH THE CRUISE CONTROL DID NOT DISENGAGE. THE WEATHER WAS CLEAR AND ABOUT 30 DEGREES FAHRENHEIT, AND THE ODOMETER READING WAS 121000 MILES. THE FAILURE DID NOT ALLOW THE THROTTLE TO RETURN TO IDLE. HE WAS ABLE TO STOP THE VEHICLE BY SHIFTING GEARS AND PUTTING IT INTO PARK ON THE SIDE OF THE HIGHWAY. THE VEHICLE WAS AT THE DEALERSHIP, AND HE WAS CONCERNED BECAUSE VEHICLE SHOULD BE COVERED UNDER NHTSA CAMPAIGN RECALL 99V062001. PRESENTLY, THE DEALER WAS ASKING THE CONTACT TO PAY FOR THE REPAIR. *AK UPDATED 1/22/2007 - THE DEALER INDICATED THAT THE CRUISE CONTROL OFF BUTTON HAD SHORTED OUT. AS A RESULT THE CRUISE CONTROL COULD NOT BE TURNED OFF ONCE TURNED ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176236December 15, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED DUE TO THE HEATER BEING INOPERABLE, THE DEFROSTER DID NOT OPERATE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175462December 7, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED IN AN ATTEMPT TO DEFROST THE WINDSHIELD, NO HEAT WAS PRODUCED. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174220November 25, 2006
ELECTRICAL SYSTEM
THE CARS HEAT/AC WOULD SWITCH BETWEEN HIGH HEAT TO MAX COOL. I TOOK IT TO THE LOCAL FORD DEALER AND WAS TOLD IT WAS A PROBLEM WITH THE BLEND DOOR AND WOULD COST ABOUT $1100.00 TO REPAIR. THE REPAIR WOULD INCLUDE A UPDATED BLEND DOOR MOTOR AND A NEW AIR PLENUM THE SERVICE PERSON ALSO STATED THIS PROBLEM IS VERY COMMON IN EXPLORERS AND IT IS JUST A MATTER OF TIME BEFORE THEY ALL FAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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