Ford Explorer Complaints (2003)
1,274 consumer complaints on file.
- #10138262September 30, 2005ELECTRICAL SYSTEM
ENGINE CUT OFF, WHEN HIGH BEAMS WERE SWITCHED ON. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137183September 21, 2005ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT: THE CONSUMER STATED THAT 2003 FORD EXPLORER SPORT TRAC SPECIAL EDITION WITH AVALANCHE ON THE BACK WAS HAVING A STALLING PROBLEM. THE ANTI-THEFT DEVICE LIGHT BLINKED ON THE DASHBOARD, AND THEN THE VEHICLE SHUT OFF THE POWER. THE CONSUMER TOOK THE TRUCK TO THE REPAIR SHOP SEVEN TO EIGHT TIMES FOR THIS PROBLEM. THE TRUCK HAS BEEN IN THE SHOP LONGER THAN IT HAS BEEN WITH THE CONSUMER. THE DEALERSHIP PUT THE EDR ON THE TRUCK, AND FOUND NO INFORMATION. THE TRUCK STALLED WHEN THE LIGHT CAME ON. THE DEALERSHIP WAS STUNNED BECAUSE THEY COULD NOT FIGURE OUT WHAT THE CAUSE OF THE PROBLEM WAS. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE. HE TRIED TO TRADE THE TRUCK IN FOR A NEW VEHICLE, BUT THE DEALERSHIP WOULD NOT GIVE THE CONSUMER ENOUGH MONEY FOR THE TRUCK. THE DEALERSHIP TOLD THE CONSUMER THAT THEY DID NOT WANT THE TRUCK AND WOULD BE AFRAID TO SELL THE TRUCK TO SOMEONE ELSE. THERE HAVE BEEN ENGINEERS FROM FORD TO EXAMINE THE TRUCK AND STILL NO ONE COULD FIGURE OUT THE PROBLEM. SPEED WAS 30 MPH AND UNDER. THE CONSUMER CONTACTED FORD PERSONALLY, AND THEY WERE AWARE OF THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136308September 13, 2005SUSPENSION:REAR
2003 FORD EXPLORER REAR END NOISE STARTED AT ABOUT 30000 MILES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10134296August 26, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
2003 FORD EXPLORER EDDIE BAUER AWD 4DR VIN [XXX] UNDER WARRANTY - 33125 MILES WHEN IN REVERSE EXPERIENCE BANGS/JERKS - DEALER STATED IT WAS TRANSMISSION SHIFT SOLENOID PACK AND REPLACED 6/05 - CONTINUED TO BANG/JERK INTO REVERSE UNTIL APPROX 1 MONTH LATER, VEHICLE WOULD NOT MOVE WHETHER IN DRIVE OR REVERSE, ALONG WITH LOUD WHINING NOISES - DEALER COULD NOT LOOK AT VEHICLE FOR ONE WEEK AT WHICH TIME FLAT BEDDED AT OWNERS COST AS NOW AT 37,000 MILES (OUT OF WARRANTY OF COURSE) FORD INSPECTED TRANSMISSION AND HAS DENIED REPAIR/REPLACEMENT UNDER WARRANTY. AT 37,000 MILES ONE WOULD NOT EXPECT A TRANSMISSION TO FAIL. OWNER ESCALATING THIS ISSUE TO FORD CUSTOMER SERVICE. DEALER HAS BEEN GREAT, AFTER READING SIMILAR COMPLAINTS FROM THIS WEBSITE, IT APPEARS FORD CORPORATION IS IN TOTAL DENIAL OF A TRANSMISSION PROBLEM FOR 03 EXPLORERS. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10134193August 25, 2005SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: WHILE DRIVING ON 8-24-05 THE BALL JOINT ON THE DRIVER'S SIDE BROKE. THE VEHICLE JUST PULLED TO THE RIGHT. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT ANY ACCIDENT. THE VEHICLE IS CURRENTLY BEING REPAIRED AT A DEALERSHIP. THE VEHICLE IS COMPANY OWNED. THE COMPANY IS AWARE THAT THE CONSUMER HAS FILED THIS COMPLAINT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133851August 23, 2005EXTERIOR LIGHTING:TURN SIGNAL
WHY HAVE SOME CAR MANUFACTURERS REPLACED YELLOW REAR TURN SIGNALS WITH RED ONES. THESE LIGHTS ARE VERY HARD TO DISCERN DIRECTLY ABOVE BRAKE LIGHTS. THIS EVEN OCCURS BETWEEN MODELS OF THE SAME MAKE. I HAVE SPOKE WITH MANY PEOPLE ABOUT THIS AND THEY HAVE NOTICED THE SAME THING. WE CANNOT FIGURE OUT HOW THIS WAS ALLOWED TO HAPPEN. ALL VEHICLES SHOULD HAVE TO HAVE THE SAME LIGHTING, PERIOD. THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133283August 18, 2005ENGINE AND ENGINE COOLING
2003 FORD EXPLORER BOYFRIEND'S DESCRIPTION OF EVENT: 1)I CAN CONSISTENTLY GET THE VEHICLE TO STALL OUT WHEN COASTING DOWN TO A STOP. IT IS ALL IN THE WAY OF THE COAST DOWN. IT IS MORE REPEATABLE IF YOU START BRAKING WAY BEFORE A STOP EVENT (SLOWLY COASTING IN). THE BAD THING IS THE EVENT IS SO QUIET THAT HALF THE TIME YOU DID NOT KNOW IT STALLED (UNLESS YOU WERE LOOKING AT THE IPC). YOU HAVE TO PUT THE CAR IN PARK OR NEUTRAL TO RESTART ENGINE EACH TIME EVENT OCCURS. I WOULD SAY IT HAS HAPPENED 30+ TIMES. 2) THE FAILURE IS A STALLED ENGINE. THE CONSEQUENCE COULD BE ROLLING OUT TO INCOMING TRAFFIC, THINKING THE VEHICLE IS RUNNING, YET THE ENGINE IS STALLED. ) NOTHING HAS BEEN DONE YET. TOOK IT INTO SHOP AND IT WAS SAID THAT NOTHING WAS SEEN (NOT A FORD DEALERSHIP).*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133202August 17, 2005ENGINE AND ENGINE COOLING:ENGINE
ABOUT 3 MONTHS AGO, MY EXPLORER BEGAN OCCASIONALLY EXPERIENCED DRAMATIC, RANDOM ENGINE ACCELERATION. WHILE DRIVING, THE RPMS WOULD SHOOT UP FOR NO APPARENT REASON. 2 MONTHS AGO, IT WAS TAKEN TO THE FORD DEALERSHIP IN MILLINGTON, TN. THEY FOUND NO PROBLEMS AND HINTED IT WAS "DRIVER ERROR". A WEEK LATER, I MADE AN 800 MILE DRIVE TO VISIT MY NEWLY HOSPITILIZED FATHER. THE SUDDEN, DRASTIC INCREASE IN RPM' STARTED OUT HAPPENING 1 - 2 TIMES IN THE FIRST 30 MINUTES. THE FREQUENCY RAPIDLY INCREASED, AND 4 HOURS INTO THE TRIP, THE SUDDEN ACCELERATION WAS OCCURRING AT LEAST 1 TIME EVERY 5 MINUTES OR SO. AFTER ARRIVING IN PITTSBURGH, THE EXPLORER WAS AGAIN TAKEN TO A FORD DEALERSHIP. THEY INFORMED ME THAT THE CO2 DETECTOR HAD GONE BAD. THIS WAS COVERED UNDER WARRANTY, BUT SINCE I WAS DRIVING WITH A BAD DETECTOR, THE EGR SENSOR WAS CAUSED TO MALFUNCTION. I WAS INFORMED THAT THIS WAS NOT COVERED UNDER THE WARRANTY SINCE IT WAS A RESULT OF MY CONTINUING TO DRIVE IT WITH A BAD CO2 DETECTOR. THE EGR SENSOR COST ME $300 TO GET REPLACED. A WEEK AFTER THIS "REPAIR" WAS MADE, I BEGAN THE TRIP BACK TO TN. 2 HOURS INTO THE TRIP, THE SUDDEN, DRASTIC ACCLERATION STARTED AGAIN, AND SOON WAS OCCURING SEVERAL TIMES EVERY 30 MINUTES. ON REACHING TN., I ONCE AGAIN TOOK THE EXPLORER TO THE FORD DEALERSHIP IN MILLINGTON. THEY WERE UNABLE TO FIND ANY PROBLEM. SO, NOT ONLY DID I PAY FOR A REPAIR THAT 1) WAS CAUSED BY THE DEALERSHIP'S INABILITY TO FIND A PROBLEM, IT 2) SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. THEN IT BECAME APPARENT THAT THE "REPAIR" DID NOT EVEN FIX THE PROBLEM. TO THIS DAY, THE RANDOM ACCELERATION IS A PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132619August 12, 2005POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2ND REAR DIFFERENTIAL NEEDING REPLACEMENT (REPLACED REAR END AND BOTH AXLE BEARINGS). THIS REPLACEMENT AT 73,971 MILES. PREVIOUS REAR DIFFERENTIAL REPLACEMENT ABOUT 12K MILES EARLIER. NEITHER REPLACEMENT COVERED UNDER WARRANTY, HOWEVER 2 FAILURES AND THE SECOND AT ONLY 12,000 MILES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132460August 11, 2005AIR BAGS:FRONTAL
DT: THE CONTACT STATES THE DRIVER'S SIDE AND THE PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. THE CONTACT'S DAUGHTER WAS DRIVING AT 55-60 MPH WHEN A DOG JUMPED IN FRONT OF THE VEHICLE, CAUSING IT TO HIT THE DOG. THE VEHICLE IS IN THE BODY SHOP TO BE REPAIRED. CONSUMER HAS CONTACTED THE MANUFACTURER. THEY TOLD HIM TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP TO BE TESTED TO DETERMINE THE CAUSE FOR THE AIRBAGS NOT DEPLOYING. THERE WAS NO INDICATION THAT THERE WAS A MALFUNCTION WITH THE AIR BAGS IN THE VEHICLE. THE VEHICLE BELONGED TO THE CONTACT'S DAUGHTER. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130460July 28, 2005PARKING BRAKE
EMERGENCY BRAKE WOULD NOT ENGAGE IN NOVEMBER, 2003. DEALER "OILED" THE PEDAL. ON JULY 28, 2005, LOUD SQUEALING SOUND COMING FROM REAR, AND EMERGENCY BRAKE WOULD NOT ENGAGE AT ALL. DEALER HAD TO REPLACE REAR DRUMS, REAR SHOES, AND PADS AT A COST OF $390. EMERGENCY BRAKE IS CONSIDERED A "MAINTENANCE ITEM" AND WAS NOT COVERED UNDER WARRANTY. IF BRAKES WERE TO FAIL, EMERGENCY BRAKE WOULD NOT HAVE WORKED EITHER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129923July 25, 2005POWER TRAIN:AXLE ASSEMBLY
I HAVE HAD NUMEROUS MECHANICAL FAILURES WITH MY 2003 FORD EXPLORERE. THE FRONT WHEEL BREARINGS AND FRONT AXLE BEARING HAVE FAILED. THE REAR AXLE HAS BEEN REBUILD TWICE AND REPLACED ONCE. ANOTHER REBUILD IS NEEDED. TOTAL MILEAGE IS 49,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129816July 24, 2005SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:OTHER:LABELS
BECAUSE THE ABS LIGHT COMES ON DURING LONG DRIVES AND REMAINS ON UNTIL WE STOP THE VEHICLE, OUR EXPLORER HAS BEEN IN THE SHOP ON 3 TIMES IN 3 STATES. WE''VE BEEN TOLD THAT WE SHOULDN''T WORRY IF THE LIGHT GOES OFF AFTER STOPPING. A ''GRINDING'' NOISE CHECKED IN COLORADO FOR 3 DAYS LAST YEAR WASN''T A PROBLEM UNTIL OUR REAR DIFFERENTIAL SUDDENLY WENT "OUT," IN OHIO. IN ILLINOIS, THE ABS LIGHT CAME ON AND STAYED ON FOR THE FIRST TIME. WE WENT TO THE CLOSEST FORD DEALERSHIP, AND SINCE IT DIDN''T REMAIN LIT, WE WERE TOLD TO GET IT REPAIRED IN IOWA, SINCE IT WASN'T "MAJOR." THE ABS REAR SENSOR WAS REPLACED. THE MECHANIC SAID THAT EXPLORERS WITH DIFFERENTIAL REPLACEMENT WERE HAVING SENSOR PROBLEMS. WHEN THE DIFFERENTIAL WAS REPLACED IN OHIO, THE SERVICE REP MENTIONED A "KIT" TO REPLACE THE DIFFERENTIAL. BOTH GARAGES SEEMED CONVERSANT WITH THE ABS SENSOR AND DIFFERENTIAL PROBLEMS. THE SUV HAS BEEN MAINTAINED AT FORD DEALERSHIPS TO ENSURE SYSTEMS SERVICED BY MECHANICS AND TECHNICIANS WELL VERSED IN FORD PRODUCTS. THE ABS SENSOR LIGHT PROBLEM RECURRED IN MAY AFTER A 200 MILE ROAD TRIP, GOING OFF AFTER WE STOPPED. MY BRAKES FAILED WHEN I TRIED TO STOP WHILE TRAVELING BETWEEN 5-10 MPH,ABOUT 550+ MILES INTO AN EXTENDED ROAD TRIP. NO CITATION WAS ISSUED AS THE SHERIFF'S DEPUTY SAID THERE WERE NO SKID MARKS ON THE PAVEMENT TO INDICATE THAT I HAD "JAMMED" ON THE BRAKES. I HAD PRESSED THE BRAKE PEDAL TO THE FLOOR AND HAD NO BRAKES WHEN I HIT THE BACK OF A PENSKE MOVING TRUCK. THE ABS BRAKES AND "AUXILIARY" BRAKES FAILED ON THE VEHICLE, WITH OVER $11,000 WORTH OF DAMAGE TO THE FRONT END OF THE VEHICLE, EVEN AT A LOW RATE OF SPEED, WHICH SEEMS TO BE A PATTERN OF PROBLEMS WITH THE ABS. THE AIR BAG DIDN''T DEPLOY. I REPORTED THIS TO FORD'S CUSTOMER CARE CENTER ON 7/18/2005, GOT A REFERENCE NUMBER, AND WAS TOLD I WOULD HEAR FROM THE CONSUMER ADVISORY GROUP WITHIN 3 BUSINESS DAYS, HAVEN''T HEARD FROM THEM, YET.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129803July 23, 2005UNKNOWN OR OTHER
WE OWN A 2003 FORD EXPLORER XLT. WE WERE DRIVING ON I-79 AND ALL OF A SUDDEN THE CAR LOST POWER SO THAT WE COULD NOT GO ABOVE 25 MPH ON A VERY BUSY HIGHWAY. WE WERE TOWED OVER 100 MILES BACK HOME TO THE DEALERSHIP AND WERE TOLD THAT "FOR SOME REASON THE AIR MASS SYSTEM WENT BAD AND CAUSED THE CATALYTIC CONVERTERS TO GO BAD." THE MECHANIC STATED THAT HE WOULD TRY TO GET THE DEALERSHIP TO PAY FOR THE CATALYTIC CONVERTERS SINCE THEY ARE SO EXPENSIVE, HOWEVER, I BELIEVE THIS OFFER WAS MADE IN ORDER TO COVER UP AN ISSUE WITH THE MANUFACTURING OF THE VEHICLE. THE CAR IS STILL IN THE SHOP 5 DAYS LATER AND WE DO NOT KNOW ANYTHING MORE AS TO HOW THIS COULD HAVE OCCURED. WE HAVE BEEN DILIGENT AT KEEPINGUP REGULAR MAINTENANCE AND THE CAR ONLY HAS 43,000 MILES ON IT, SO THIS IS NOT SOMETHING THAT SHOULD HAVE OCCURED WITH NO WARNING WHATSOEVER. WE HAVE TWO SMALL CHILDREN AND ARE VERY GREATFUL THAT NO LARGE TRUCKS WERE RIGHT AROUND US AS THE TIME OF THE INCIDENT OR WE COULD HAVE BEEN SERIOUSLY HURT AS THEY CAN NOT SLOW DOWN FROM 75MPH TO 25MPH IN A QUICK MANNER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128585July 13, 2005SUSPENSION:FRONT
DT: CONSUMER STATES HE TOOK HIS CAR TO CANDY FORD BECAUSE HE HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. ANOTHER DEALER HAD MENTIONED TO HIM THAT IT MIGHT BE A WHEEL BEARING. HE ASKED CANDY FORD TO CHECK OUT THE CAR BEFORE PUTTING A WHEEL BEARING ON THE CAR. THE DEALER REPLACED THE RIGHT FRONT WHEEL BEARING ON THE CAR WITHOUT FIRST CHECKING THE CAR TO BE SURE THAT WAS WHAT IT NEEDED. A MAN THAT WORKS AT CANDY FORD TOLD HIM THAT ON THE WORK ORDER IT WAS LISTED THAT THEY HAD CHANGED THE RIGHT FRONT WHEEL BEARING WITHOUT CHECKING THE CAR OUT. HE WAS CHARGED $280.00 FOR SOMETHING THAT IS NOT FIXED. HE IS STILL HAVING THE SAME PROBLEM; AND IT IS GETTING WORSE. THE DEALER ASKED HIM TO LEAVE THEIR PREMISES. THE MANUFACTURER SAID THAT THEY WOULD FILE A COMPLAINT AGAINST THEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128665July 13, 2005LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
STRUCTURE,BODY, HATCHBACK/LIFTGATE,HINGE AND ATTACHMENTS. I WAS CLOSING MY HATCH ON MY 2003 FORD EXPLORER VIN#[XXX] WHEN THE LEFT HINGE BROKE FREE FROM THE BODY OF THE VEHICLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127564July 5, 2005POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AFTER A SHUDDER WAS FELT IN THE STEERING AT 14,580 MI., IT WAS DISCOVERED THAT THE PROBLEM WAS IN THE REAR-END. FORD RECOMMENDED A REAR-END ADDITIVE. (WHICH WAS PERFORMED). AT 37,000 MI. THE SHUDDER RETURNED AND A NEW CLUTCH PACK WAS INSTALLED IN THE REAR-END. AFTER RECEIVING CAR FROM DEALER, A WHINE STARTED TO OCCUR BETWEEN 50 TO 70 MPH. TOOK BACK TO DEALER AND WAS TOLD THIS WAS NORMAL. I CALLED FORD MOTOR AND THEY RECOMMEND THAT A "RING AND PINION REPAIR KIT" BE INSTALLED TO PREVENT FAILURE. DEALER DOES NOT THINK THIS SHOULD BE INSTALLED AND THAT VEHICLE IS O.K. TO DRIVE EVEN THOUGH THE TECH CAN HEAR THE NOISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126392June 23, 2005SEAT BELTS:FRONT
MY 2003 FORD EXPLORER HAS HAD AN ONGOING PROBLEM WITH SEATBELTS AND THE REMOTE ENTRY. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. FORD REFUSES TO ADDRESS THE PROBLEMS.THE SEATBELTS DO NOT RETRACT PROPERLY AND THEY CUT INTO THE PLASTIC. I AM AFRAID THAT THESE SEATBELTS ARE DEFECTIVE AND I WORRY THAT THEY WILL NOT WORK IN A CRASH. THE DEALERSHIP HAS REPLACED THESE SEATBELTS BUT THE PROBLEM IS STILL THERE. THE REMOTE ENTRY DOES NOT WORK ALL OF THE TIME. IT DOES NOT ALLOW YOU TO LOCK AND UNLOCK THE DOORS. THE DEALERSHIP TOLD US TO REPLACE THE BATTERIES WHICH WE DID BUT THAT WAS NOT THE PROBLEM. THEY REFUSE TO REPLACE THE REMOTES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125424June 15, 2005POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DEAR NHTSA: IN OCTOBER 2003 I PURCHASED THE NBX - V8 VERSION OF THE FORD EXPLORER WITH AN UPGRADED TOW PACKAGE FOR MY WIFE. SHE NEVER USES THE TOW PACKAGE AND I, VERY OCCASIONALLY PULL A 300LB UTILITY TRAILER. I GET THE OIL CHANGED RELIGIOUSLY AND RECENTLY HAD THE 30,000 MILE 4WD LUBRICATION PACKAGE FROM GOODYEAR FOR APPROX. $500. AT 34,000MI MY WIFE BEGAN TO NOTICE A NON-DESCRIPT NOISE IN THE REAR END, A RUMBLE AT SLOW SPEEDS WHILE TURNING. SHE CARRIES THINGS IN THE BACK AND THOUGHT THEY WERE ROLLING AROUND. I DROVE THE CAR AT 36,600 MI AND ALSO NOTICED THE NOISE BUT WE HAD A LOW REAR TIRE AND I THOUGHT IT WAS THE TIRE PRESSURE. THE TIRE ACTUALLY PICKED UP A NAIL AND WENT FLAT AND I BROUGHT THE TIRE TO GOODYEAR FOR REPAIR. AFTER THE REPAIR THE REAR END NOISE PERSISTED ONLY AT LOW SPEEDS AND WE FINALLY GOT THE CAR IN TO GOODYEAR FOR EVALUATION AT 38,000 MILES. THEY REPLACED THE REAR DIFFERENTIAL FLUID AGAIN AND THE NOISE PERSISTED. THEY THEN WENT ON LINE AND PULLED A TECHNICAL SERVICE BULLETIN TSB 04-17-5 WHICH WAS FOR LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION OR VIBRATION DURING LOW SPEED TURNING MANEUVERS IN 2002-2004 FORD EXPLORERS, 2003-2004 EXPEDITIONS AND 2004 F-150S. THIS WAS EXACTLY WHAT I WAS EXPERIENCING. SINCE THIS VEHICLE IS NOT USED OFF ROAD, IS NOT USED TO TOW ANYTHING HEAVY, IS PAMPERED BUT DOES GET A FAIR AMOUNT OF HIGHWAY MILES 38,000MI IN 19 MONTHS, I FELT THAT HAVING A TRANSMISSION PROBLEM AT THIS STAGE WAS UNUSUAL. WELL, AFTER TALKING TO MY MANAGER AT WORK, HALF THE FORD EXPLORER FLEET IN BOSTON WAS HAVING THIS PROBLEM, WITH ONE VEHICLE IN THE SHOP 3 MONTHS AND ONE NEVER SEEING THE LIGHT OF DAY YET. THE TSB NOTED PROBLEMS WITH THE ENTIRE TRANSMISSION. WHAT ABOUT NEXT TIME?? MY VEHICLE. VEHICLE # [XXX] FORD EXPLORER SILVER V8 NBX VERSION? THEY ALSO KNOW THEY HAVE A REAL PROBLEM WITH THEIR TRANSMISSIONS AND THE CONSUMER WILL END UP EATING IT. IS FORD QUALITY JOB 1?? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125140June 13, 2005TIRES:SIDEWALL
DT: CONTACT STATES WHILE DRIVING THE RIGHT DRIVER'S SIDE TIRE BLEW OUT. THE ENTIRE SIDE OF THE TIRE CAME APART WHERE IT WAS GLUED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0