Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#726724August 5, 2000
TIRES
TIRE TREAD SEPARATED FROM TIRE CASING( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726727August 5, 2000
TIRES
I NOTICED IN SPRING OF 2000 THAT MY EXPLORER WOULD SHAKE WHILE DRIVING. MY HUSBAND TOOK IT IN TO HAVE THE TIRES BALANCED. MECHANIC, AS WELL AS MY HUSBAND WERE SURPRISED TO SEE THAT A HUNK (APROX. 5"/5") WAS GONE FROM THE TIRE! INSTEAD OF A NORMAL BALANCING, WE HAD TO REPLACE THE TIRE. I'M NOT SURE IF THIS HAS ANYTHING TO DO WITH THE RECENT FIRESTONE PROBLEMS, BUT IT LOOKS LIKE THAT PART OF THE TIRE JUST CAME OFF. THE REST OF THE TIRE IS STILL IN VERY GOOD SHAPE. I PRIDE MYSELF ON BEING A GOOD DRIVER, ESPECIALLY WITH A 1 YR OLD, SO I DON'T THINK I HAVE DRIVEN THE CAR EXCESSIVELY HARD. WE STILL HAVE THE TIRE, IF THAT HELPS, OR IF YOU NEED TO SEE IT. THOUGH NO ACCIDENT OCCURRED, I DREAD TO THINK OF WHAT COULD HAVE HAPPENED, WITH MAYBE JUST A FEW MORE MILES DRIVEN.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726746August 5, 2000
SUSPENSION:FRONT
TIRE DELAMINATED WHILE DRIVING ON A MULTI-LANE HIGHWAY IN MODERATE TRAFFIC. THE VEHICLE SUDDENLY SLOWED AND MY WIFE REACTED BY FURTHER SLOWING THE VEHICLE TO PREVENT FURTHER VEHICLE JARRING/SWAYING. SHE WAS ABLE TO FIGHT THE LOSS OF VEHICLE CONTROL, AND CROSS SEVERAL LANES OF TRAFFIC TO STOP THE VEHICLE ON THE SHOULDER. THE TIRE FLAP TORE THE WHEEL WELL AND SIDE OF THE VEHICLE, CAUSING OVER$2000 DAMAGE. THIS FAILURE PUT THE LIVES OF MY WIFE, TWO YOUNG CHILDREN, TWO OTHER PASSENGERS, AND OTHER DRIVERS IN GRAVE DANGER. I AM OFFENDED THAT FIRESTONE AND FORD HAVE NOT ACCEPTED RESPONSIBILITY AND PUT CONTAINMENT PLANS INTO ACTION. THIS IS THE SECOND OCCURRANCE OF A TIRE ISSUE ON THIS VEHICLE (WITH THE ORIGINAL EQUIPMENT FIRESTONE RADIAL ATX TIRES). WHEN THE FIRST OCCURRED, WE NOTICED A THUMPING SOUND AND UPON INSPECTION FOUND THAT THE TREAD WAS MISSING (DOWN TO HE STEEL BELT) IN ONE LOCALIZED AREA OF THE INNER EDGE OF THE TREAD (ABOUT 4" DIAMETER FAILURE). I FOUND THIS AN ODD FAILURE AND APPROACHED THE LOCAL FORD DEALERSHIP, WHO ATTRIBUTED IT TO WHEEL ALIGNMENT. THEY CLAIMED NO RESPONSIBILITY AND OFFERED NO SUGGESTION. THE SERVICE MANAGER EVEN RESORTED TO VULGER LANGUAGE DIRECTED AT ME. I SPOKE TO A CUSTOMER MEDIATOR AND BERGE FORD EVENTUALLY PERFORMED A WHEEL ALIGNMENT FREE, BUT I PAID FOR THE TIRE REPLACEMENT (2 TIRES). I DID NOT REPORT THIS TO FIRESTONE AT THE TIME. THE FLUID HAS LEAKED OUT OF BOTH FRONT SHOCK ABSORBERS. I CONTINUE TO HAVE ISSUES WITH ENGINE PING AND GAVE UP AFTER BERGEFORD ATTEMPTED 3 TIMES TO RESOLVE THE ISSUE. *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726775August 5, 2000
TIRES:TREAD/BELT
TIRE TREAD DELAMINATED./VEHICLE ROLLED MULTIPLE TIMES. *AK( DOT NUMBER: VDHL1PM116 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
3
#726613August 4, 2000
TIRES:TREAD/BELT
WHILE TRAVELING DOWN HIGHWAY AT ABOUT 75 MPH, TREAD SEPARATED FROM TIRE, CAUSING DAMAGE TO VEHICLE. TIRE DID NOT DEFLATE, NO INJURIES. FIRESTONE HAS BEEN CONTACTED, SEEKING REIMBURSEMENT FOR DAMAGE. *AK( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726615August 4, 2000
TIRES:TREAD/BELT
WHILE TRAVELING DOWN HIGHWAY AT ABOUT 75 MPH, TREAD SEPARATED FROM TIRE, CAUSING DAMAGE TO VEHICLE. TIRE DID NOT DEFLATE, NO INJURIES. FIRESTONE HAS BEEN CONTACTED, SEEKING REIMBURSEMENT FOR DAMAGE.( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726623August 4, 2000
TIRES
CASING EXPLODED LEAVING ONLY INSIDE CORD. *AK( DOT NUMBER: VDHL1PM216 TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726630August 4, 2000
TIRES:TREAD/BELT
TREAD SEPARATION. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726632August 4, 2000
TIRES:TREAD/BELT
THE TIRE TREAD BLEW OFF FLATTENED THE TIRE AND CAUSED THE VEHICLE TO GO OUT OF CONTROL BUT NO OTHER VEHICLES WERE ON THE ROAD AT THE TIME OF INCIDENT. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726654August 4, 2000
TIRES:TREAD/BELT
THIS IS THE 6TH TIRE THAT THE TREAD HAS PEELED OFF. THE FIRST FEW TIMES IT WAS THE MANUFACTURER'S ORIGINALS. I AM REPORTING THIS ONE BECAUSE IT CAUSED SEVERE DAMAGE TO THE VEHICLE. THIS IS AN OBVIOUS DEFECT IN THE TIRE.THIS LAST INCIDENT -- THE TIRE ONLY HAD 1100 MILES ON IT. CAUSED US TO SKID AND ALMOST HIT ANOTHER VEHICLE. (AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726659August 4, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#726665August 4, 2000
TIRES:TREAD/BELT
I AM WRITING TO INFORM YOU THAT I HAVE HAD TREAD SEPARATION ON THREE OF MY ATX RADIAL TIRES. ONCE THIS HAPPENED ON THE INTERSTATE AND NEARLY CAUSED AN ACCIDENT. I HAVE REPLACED ALL MY TIRES NOW BECAUSE THE DESIGN OR MANUFACTURING PROBLEM WITH THE TIRES MADE MY VEHICLE UNSAFE TO OPERATE. I WOULD LIKE TO BE REIMBURSED FOR THE COST OF REPLACING MY TIRES. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726672August 4, 2000
TIRES
I WAS DRIVING ON THE FREEWAY AT ABOUT 70MPH WHEN THE REAR TIRE ON THE DRIVERS SIDE FAILED. THE TIRE FELL APART . THE TIRE DID NOT EXPLODE IT JUST FELL APART. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726691August 4, 2000
TIRES
THESE TIRES WERE RELETIVELY NEW BECAUSE THERE WAS PLENTY OF TREAD LEFT ON THEM. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726695August 4, 2000
TIRES:TREAD/BELT
A 1996 FORD SUV BLEW A TIRE ON THE NJ TURNPIKE, HIT MY WIFE'S CAR AND CAUSED BOTH VEHICLES TO VEER OFF THE ROADWAY INTO THE WOODS. MY WIFE'S CAR LANDED ON ITS SIDE AND WAS TOTALLED AS WELL AS THE EXPLORER.FORTUNATELY, THE INJURIES WERE VERY MINOR. THE TROOPER WHO INVESTIGATED FOUND THAT THE TIRES ON THE EXPLORER WERE ATX FIRESTONES. WE WISH TO ADD OUR NAMES TO THE LIST OF PEOPLE WHO HAVE BEEN INJURED OR PUT IN SERIOUS DANGER FROM THESE TIRES. IF YOU CAN PROVIDE INFORMATION ABOUT THE PENDING LAWSUITS, WE WOULD APPRECIATE YOUR CONTACTING US. THANK YOU VERY MUCH . ARNOLD & JUDY HOFFMAN( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726698August 4, 2000
TIRES
REAR TIRE SUDDENLY BLEW OFF WHILE CRUISING AT 70MPH ALONG I-75 BRIDGEPORT, MICHIGAN. CAR THEN SWERVED ERRATICALLY. THANKS GOD I WAS DRIVING ON THE RIGHT LANE AND ABLE TO CONTROL THE CAR AND PULLED OVER TO THE SHOULDER. ALMOST GOT AN ACCIDENT.PLEASE INVESTIGATE THOROUGHLY AS I HEARD REPORTED DEATHS WITH SIMILAR INCIDENTS. I WANT FULL REIMBURSEMENT OF MY EXPENSES FROM FIRESTONE. THANK YOU. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866802August 4, 2000
TIRES
FRONT LEFT FIRESTONE WILDERNESS TIRES SEPARATED AND WENT FLAT WHILE DRIVING AT 55 MPH, CAUSING DAMAGES TO THE FRONT LEFT FENDER. DEALER HAS BEEN CONTACTED.*AK FIRESTONE WILDERNESS AT 235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866821August 4, 2000
TIRES
WHILE DRIVING AT 70 MPH WILDERNESS/ATX TIRE ON THE REAR PASSENGER'S SIDE BLEWOUT,CAUSING A LOSS OF CONTROL AND ACCIDENT, FOUR INJURIES. VEHICLE WAS DECLARED A TOTAL LOSS. DEALER HAS NOT BEEN CONTACTED. *AK *MJS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#866844August 4, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH TREAD ON THE LEFT REAR TIRE CAME OFF, CAUSING DRIVER TO LOSE CONTROL. EXPLORER FLIPPED OVER ABOUT 3 OR 4 TIMES. THERE WERE TWO PEOPLE IN THE VEHICLE AND BOTH WERE INJURED. TIRE WAS A FIRESTONE ATX (235/75R15). OWNER IS NOT SURE IF THE TIRE WAS PURCHASED WITH THE VEHICLE. TWO VEHICLES WERE TOTALLED. DEALER WAS NOTIFIED ABOUT THE CRASH, AND CLAIMED NO RESPONSIBILITY. *AK *MJS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#866846August 4, 2000
TIRES
WILDERNESS FIRESTONE TIRES ON THE VEHICLE ARE SHOWING WEAR. TWO FRONT TIRES STEEL BELTS ARE SHOWING. FIRESTONE HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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