Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#867228August 8, 2000
TIRES
PE00 020; CONSUMER HAD JUST COME BACK FROM A TRAVELING TRIP AND GAS ATTENDANT TOLD HIM THAT HIS TIRES DIDN'T LOOK GOOD. TIRES WERE FIRESTONE ATX#. HE HAD ALL FOUR TIRES REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867233August 8, 2000
TIRES
FIRESTONE TIRE (NO SIZE OR BRAND) EXPERIENCED BLOWOUT, CONSUMER NOTICED A SPLIT IN SIDEWALL ALL AROUND THE TIRE, CONSUMER STATES THE CAUSE OF THE TIRE FAILURE IS UNKNOWN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867103August 8, 2000
TIRES:TREAD/BELT
WHILE DRIVING, CONSUMER FELT VIBRATION AND COULD HARDLY STEER VEHICLE, PULLED OFF TO THE SIDE OF ROAD, AFTER INSPECTION OF THE FIRESTONE ATX TIRE P235/75R15 DOT VDHL1PM TIRE IT WAS FOUND THAT THERE WAS A LARGE SEPARATION ON DRIVER'S FRONT TIRE, 10 DAYS LATER ANOTHER TIRE EXPERIENCED TREAD SEPARATION AND ON THIS TIRE THE STEEL BELTS COULD BE SEEN, THE SECOND BLOWOUT CAUSED DAMAGE TO THE FENDER, RUNNING BOARD, AND BUMPER, ALL TIRES WERE REPLACED AND ANOTHER FAULTY TIRE WAS FOUND, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867147August 8, 2000
TIRES:TREAD/BELT
PE00020, ORGINIAL EQUIPMENT ON THE 1996 EXPLORER. REAR TIRE TREAD SEPARATED WHILE DRIVING IN WHICH TREAD WRAPPED AROUND REAR AXLE, CAUSING VEHICLE TO SPIN AROUND. FIRESTONE FIXED DAMAGE AND REPLACED ALL TIRES WITH SAME BRAND. FIRESTONE SAID IT WAS AN ISOLATED PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726865August 7, 2000
TIRES:TREAD/BELT
12/30/1999 - DRIVER SIDE, REAR TIRE SEPARATED AND BLEW OUT ON I-40 NEAR MORGANTON, NC TRAVELING WEST AT 65 MPH. MY WIFE WAS FORTUNATE TO SLOW THE VEHICLE DOWN AND GET IT ONTO THE RIGHT HAND SHOULDER BEFORE ANY FURTHER DAMAGE OCCURRED. TIRE WAS REPLACED AT MARTIN FAMILY FORD IN MORGANTON, NC ON 12/30/1999. 07/10/2000 - THE PASSENGER SIDE, REAR TIRE SHOWED A NOTICEABLE TREAD SEPARATION FOR ABOUT 1 1/2 INCHES ALONG THE OUTSIDE TIRE WALL AT TREAD DEPTH. THE TIRE WAS TAKEN IMMEDIATELY TO THE FIRESTONE SERVICE CENTER AT 510 W. MARKET STREET IN GREENSBORO, NC AND REPLACED. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: 25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726903August 7, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE HAD TREAD SEPARATION, CAUSING ROLLOVER ACCIDENT, INJURIES AND FATALITY. *AK( DOT NUMBER: VDHL 1 PM TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
1
#726905August 7, 2000
TIRES
TIRE EXPLODED WHILE DRIVING ON HIGHWAY. *AK( DOT NUMBER: TIRE SIZE: P235/75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726935August 7, 2000
TIRES:TREAD/BELT
WHILE TRAVELLING ON THE INTERSTATE AT A SPEED OF 70 MPH THE LEFT REAR TIRE TREADS SEPARATED FROM THE TIRE CAUSING AN IMMEDIATE AND CATASTROPHIC BLOWOUT OF THAT TIRE. CONTROL OF THE VEHICLE WAS LOST CAUSING THE VEHICLE TO SWERVE OFF THE ROAD ONTO THE RIGHT SIDE EMBANKMENT. THE VEHICLE OVERTURNED AT LEAST ONCE AND ALL THREE PASSENGERS WERE INJURED. A GEORGIA STATE MOTOR VEHICLE ACCIDENT REPORT, POST-ACCIDENT PICTURES AND VIDEO ARE AVAILABLE UPON REQUEST. UNFORTUNATELY, MY INSURANCE COMPANY, USAA, HAS TO DATE, BEEN INEFFECTIVE AT RECOVERING THE FAILED TIRE. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: P235/75RX1 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#726943August 7, 2000
TIRES:TREAD/BELT
TIRE PARTIALLY SEPARATED FROM BODY. VEHICAL WAS STOPPED BEFORE TOTAL SEPARATION. TIRE WAS REPLACED WITH SAME TYPE TIRE.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866959August 7, 2000
TIRES:TREAD/BELT
PE00200 TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH, TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. DRIVER WAS THE ONLY PERSON IN THE EXPLORER AND WAS NOT HURT. THE TIRE WAS A FIRESTONE , ATX II, P23575R15, DOT VDHL1PM226, NOT ORIGINAL EQUIPMENT. TIRE MILEAGE WAS ABOUT 7,000. FIRESTONE HAS BEEN CONTACTED. *AK THE CUSTOMER SHIPPED THE DAMAGED TIRE TO FIRESTONE ON REQUEST BUT NOT REFUNDED NEITHER FOR THE SHIPMENT OF THE TIRE NOR FOR DAMAGE CLAIM TO THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866978August 7, 2000
TIRES
THE WILDERNESS ATX II MODEL TIRE EXPLODED WHILE TRAVELING AT 75 MPH, RAPPED AROUND THE REAR AXLE, AND CAUSED VEHICLE TO ROLL OVER. MANUFACTURER NEVER CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866984August 7, 2000
TIRES:TREAD/BELT
PE02000; TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH, TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER LOST CONTROL OF VEHICLE. EXPLORER FLIPPED OVER THREE TIMES. TWO OTHER PASSENGER'S WERE IN THE EXPLORER. DRIVER WAS TAKEN TO THE HOSPITAL. THE OTHER TWO PASSENGERS WERE TREATED AT THE SCENE. TIRE WAS A FIRESTONE ATX, ORIGINAL EQUIPMENT. THE EXPLORER WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#866989August 7, 2000
TIRES:TREAD/BELT
RIGHT REAR TIRE SEPARATED WITHOUT WARNING WHILE DRIVING AT 25 MPH. FORD WAS CONTACTED. *AK FIRESTONE ATX II TIRES WZHL1NM405. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867047August 7, 2000
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHENEVER PLACEING IN 4X4 MODE, AND THEN PRESSING GAS PEDAL, VEHICLE WOULD SLIP OUT OF 4X4 MODE. THIS IS A CONSTANT PROBLEM. BEEN TO DEALERSHIP 3 TIMES FOR PROBLEM , BUT IT WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866939August 7, 2000
TIRES:TREAD/BELT
PE00-020 TIRES ON A 1996 FORD EXPLORER; WHEN DRIVING 60-70 MPH REAR DRIVER'S SIDE TREAD SEPARATED FROM TIRE WHICH CAUSED LOSS OF VEHICLE CONTROL, CAUSING THE VEHICLE TO FLIP AND ROLL OVER SEVERAL TIMES. TIRE SIZE NOT AVAILABLE, DOT NUMBER NOT AVAILABLE. *AK THE PASSENGER SUSTAINED MINOR INJURIES DUE TO VEHICLE ROLLOVER. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#866971August 7, 2000
TIRES:TREAD/BELT
PE00-020, FIRESTONE ATX TIRES (P23575R15) WHICH CAME WITH 1996 EXPLORER, PASSENGER'S FRONT DEVELOPED A CRACK ON THE TIRES WHICH WAS COMING OFF THE BELT. *AK DOT#W2HL1PM385. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726778August 5, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: DHL1PM116 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726777August 5, 2000
TIRES:TREAD/BELT
JUST WANTED TO ADD OUR NAME TO YOUR LIST OF INCIDENTS REPORTED ABOUT TREAD SEPARTION ON THESE FIRESTONE TIRES. WE FEEL VERY FORTUNATE THAT NO DAMAGE WAS DONE AND NO ONE WAS INJURED WHEN THE TREAD SEPARATED ON BOTH OUR REAR TIRES ON TWO SEPARATED OCCASIONS THIS SUMMER WHILE WE WERE ON VACATION. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726712August 5, 2000
TIRES:SIDEWALL
TIRE SIDE WALL BLEW APART. LOOKED LIKE A DONUT. CONTACTED NEAREST FIRESTONE DEALERSHIP WHO WOULDN'T REPLACE ACCORDING TO TIRE ROAD HAZARD WARRANTY. CONTACTED ELK GROVE FORD (NEAREST DEALERSHIP) WHO COLLECTED TIRE AND SENT TO FIRESTONE WHO AS OF AUG. 4, 2000 HAS NOT REPLACED DEFLECT TIRES NOR REFUND MONEY SPENT ON DUE TO REPAIRS AS A RESULT OF DEFLECTIVE TIRE ACCORDING TO BIG-O EMPLOYEE ADAM. *AK( DOT NUMBER: TIRE SIZE: P235-75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726716August 5, 2000
TIRES:TREAD/BELT
THE TREAD PEELED OFF THE TIRE WHILE WE WERE TRAVELING FROM CHARLESTON, SC TO SAVANNAH, GA ON INTERSTATE 95 DOING 70 MPH. WHAT SAVED OUR LIVES WAS THAT THE TIRE STAYED INFLATED THROUGH OUT THE WHOLE ORDEAL. THERE IS NO DOT FROM THE TIRE BUT PICTURES ARE AVAILABLE. *AK( DOT NUMBER: N/A TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Explorer