Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#727788August 13, 2000
TIRES
I EXPERIENCED A TIRE BLOWOUT AND LOST CONTROL OF MY SUV. THE SUV SPUN AROUND 3 TIME AND ALMOST FLIPPED OVER I STARTED OFF IN THE RIGHT LANE AND ENDED UP IN THE FAR LEFT LANE FACING ONCOMING TRAFFIC. I HAD JUST HAD MY TIRE CHECKED A MONTH EARLIER AT A FORD DEALERSHIP AND WAS TOLD THEY WERE FINE.*AK( DOT NUMBER: P235/75R15 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727653August 12, 2000
TIRES
I HAVE HAD 4 INCIDENTS WITH THESE TIRES. ALL OCCURRED ON THE FLORIDA TURNPIKE AT SPEEDS OVER 55 MPH. ONE OCCURRED ON AUGUST 23, 1999, COMING HOME FROM MY PARENTS HOME IN WEST PALM BEACH. THE THREADS SEPARATED. I NOTICED A STRANGE NOISE AND UPON ARRIVING AT HOME A PIECE OF THE TIRE WAS LOOSE AND I HAD BEEN TRAVELLING ON THE INSIDE PART. BOUGHT A NEW TIRE, SAME BRAND. TWO MORE OCCURRED AS MY SON WAS DRIVING FROM MIAMI TO TALLAHASSEE TO RETURN TO SCHOOL. FUNNY, I TOLD HIM TO TAKE MY CAR BECAUSE I HAD "GOOD TIRES". HE HAD TWO BLOW OUTS, BOTH REAR WHEELS AND HIT THE GUARD RAIL. REPLACED THESE TWO IN TLH AT A SEARS STORE, WITH OF COURSE, THE SAME BRAND AND TYPE. THE FIRST ONE WAS RIGHT AFTER I PURCHASED THE VEHICLE, AND I DON'T REMEMBER THE INCIDENT. THATS AN AWFUL COINCIDENCE. TOOK MY VEHICLE TO LOCAL FIRESTONE DEALER, AND WAS NOT TREATED VERY KINDLY. I MOSTLY DRIVE MY VEHICLE ON THE EXPRESSWAYS AND TURNPIKE, SINCE I HAVE TO TRAVEL BETWEEN MIA AND FLL AT LEAST ONCE A WEEK.( DOT NUMBER: TIRE SIZE: 25570S16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727656August 12, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727671August 12, 2000
TIRES:TREAD/BELT
WHILE DRIVING VEHICLE IT WANTED TO MAKE A RIGHT TURN I TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD IT WAS A TIRE PROBLEM TOOK VEHICLE TO TIRE SHOP AND WAS TOLD THAT THE FRONT TIRES HAD BOTH SEPERATED FROM THE TREAD BOTH TIRES HAD BUBBLES IN THEM( DOT NUMBER: W2CU1PX455 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727684August 12, 2000
TIRES:TREAD/BELT
OVER A PERIOD OF TWO MONTHS, VEHICLE PERFORMANCE DETERIORATED SEVERELY. ROUGH BUMPY RIDE ON SMOOTH PAVEMENT, AND VERY STRONG PULL TO THE RIGHT. I THOUGHT I HAD AN ALIGNMENT PROBLEM. EVENTUALLY, I WAS UNABLE TO STEER A STRAIGHT LINE AT SPEED ABOVE 45, AND I NOTICED TIRE TREAD SEPARATION. I COULD INSERT FINGERS BETWEEN TREAD AND TIRE ON TWO TIRES; I DO NOT RECALL WHICH TWO. FOR THE LIFE OF THE TIRES, I HAD MAINTAINED PRESSURE AT THE FORD-RECOMMENDED 26 PSI, THOUGH I NEVER ROTATED THE TIRES. WHEN I DISCOVERED THE TREAD WAS BEGINNING TO SEPARATE, I WENT TO A FIRESTONE DEALER IMMEDIATELY. I WAS TOLD THAT I MUST REPLACE THE TIRES; I HAD FAILED TO PROPERLY MAINTAIN FIRESTONE-RECOMMENDED PRESSURE, AND HAD FAILED TO ROTATE. I BOUGHT FOUR NEW WILDERNESS AT TIRES, BUT I STILL HAVE THE ORIGINAL SPARE TIRE WHICH HAS NEVER BEEN USED.( DOT NUMBER: VDHL1PM016 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727706August 12, 2000
TIRES
DRIVING ON FREEWAY AND TIRE JUST CAME APART, IT LOOKED LIKE WHAT HAPPENS WHEN THOSE BIG TRUCK TIRES COME APART, I DID NOT REPORT IT TO ANY ONE BECAUSE I THOUGHT IT WAS JUST A FREAK OCCURANCE, I'VE GOTTEN GO SERVICE OUT OF THEM BUT KNOW I AN AFRAID FOR MY WIFE AND CHILDREN WHO USE TE VEHICLE.( DOT NUMBER: TIRE SIZE: 25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784197August 11, 2000
TIRES:TREAD/BELT
THE FIRESTONE TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727610August 11, 2000
TIRES
FIRST TIRE FAILED IN APRIL. TIRE WENT FLAT. WHEN INSPECTED, THE TREAD WAS SEPARATING FROM THE BODY. REPLACED IT AND ITS MATE. STILL HAVE THE MATE (UNMOUNTED) WHICH NUMBERS ARE BEING REPORTED. SECOND INCIDENCE OCCURRED IN JULY WHILE DRIVING ON I45 SOUTH OF CONROE TEXAS. CAR HAD BEEN VIBRATING AND WAS GETTING WORSE. WHILE SLOWING DOWN AND LOOKING OUT REAR VIEW MIRROR SAW TREAD PORTION OF TIRE FLY OFF. THE TIRE AND ITS MATE WERE AGAIN REPLACED. STILL HAVE THE ORIGINAL SPARE. BOTH OF THESE INCIDENCE APPEAR TO BE VERY SIMILAR TO THOSE BEING REPORTED. FOR BOTH TIMES, THE EXPLORER STARTED VIBRATING BUT COULD NOT DETERMINE WHY UNTIL THE TIRE FAILED.( DOT NUMBER: VDHL1PM485 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727611August 11, 2000
TIRES:TREAD/BELT
WHILE DRIVING, LEFT REAR TIRE TREAD PEELED OFF OF CAR. TREAD PULLED ENTIRE LEFT REAR CORNER PANEL OFF.( DOT NUMBER: TIRE SIZE: 25/70R15SL )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867513August 11, 2000
POWER TRAIN:AXLE ASSEMBLY
AFTER NOTICING FLUID ALL OVER THE DRIVEWAY TRUCK WAS TAKEN TO THE DEALERSHIP. DEALERSHIP STATED THAT FLUID WAS LEAKING FROM FRONT AXLE. REPAIRS WERE MADE AT OWNER'S EXPENSE. A SERVICE BULLETIN WAS ISSUED ABOUT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867525August 11, 2000
TIRES:TREAD/BELT
PE00020;TIRE TREAD SEPARATION: WHILE DRIVING 70 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER COULD NOT CONTROL EXPLORER, WHICH ROLLED OVER. THREE OTHER PASSENGER'S WERE IN THE EXPLORER. ALL FOUR PASSENGERS WERE TAKEN TO THE HOSPITAL. TWO PASSENGER WERE TREATED FOR INJURIES. THE TIRE WAS A FIRESTONE, WILDERNESS, AT. TIRE SIZE P23575R15. TIRES WERE NOT PURCHASED ON THE EXPLORER. TIRE MILEAGE 22,000. THE EXPLORER WAS TOTALLED.. *AK THE DOT # IS VDHL1PY316. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#867574August 11, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE TREAD SEPARATED, CAUSING A BLOWOUT WHILE DRIVING AT 70 MPH. DEALER HAS BEEN CONTACTED. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867581August 11, 2000
TIRES:TREAD/BELT
TREAD ON LEFT REAR SEPARATED AT 35 MPH, CAUSING REAR QUATER TO BE DAMAGED. DEALER CONTACTED. *AK TIRES WERE FIRESTONE P23575R15. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867620August 11, 2000
TIRES:TREAD/BELT
REAR RIGHT SIDE FIRESTONE ATX (P23575R15) TIRE BLEW OUT, AND REAR LEFT TIRE'S TREAD PEELED OFF, CAUSING AN ACCIDENT- CONSUMER WAS INJURED ALONG WITH A PASSENGER. *AK DOT#VDHL1PM186. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#867487August 11, 2000
TIRES:TREAD/BELT
RIGHT REAR TIRE TREAD SEPARATED AT 70MPH, CAUSING DAMAGE TO VEHICLE. TIRE WAS ORIGINAL EQUIPMENT ON A 96 EXPLORER P235 SIZE. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727463August 10, 2000
TIRES:TREAD/BELT
IN THE MONTH OF JANUARY I WAS ON A RETURN TRIP FROM ORLANDO, FLORIDA AND ON MY WAY TO TALLAHASSEE, FLORIDA HOME. APPROXIMATELY 60 MILES NORTH OF ORLANDO I BEGAN TO EXPERIENCE A VIBRATION IN THE VEHICLE THAT I WAS DRIVING ( 1996 FORD EXPLORER ). I WAS TRAVELING AT 60 MPH AND AS I CONTINUED TO DECREASE IN SPEED THE VIBRATION INCREASED AND BEFORE I WAS ABLE TO BRING THE VEHICLE TO A STOP I FELT A LARGE BANG IN THE LEFT REAR OF THE VEHICLE AS IF THE TIRE BLEW, THE VEHICLE BEGAN TO SWERVE BACK AND FORTH TO THE LEFT AND TO THE RIGHT, I WAS ABLE TO GET THE VEHICLE UNDER CONTROL NEARLY MISSING ANOTHER VEHICLE. I REPLACED THE TIRE WITH THE SPARE THAT WAS ON THE VEHICLE AND MADE IT TO TALLAHASSEE. DURING THE DURATION OF THE DRIVE TO TALLAHASSEE I OBSERVED THE PERFORMANCE OF THE REMAINING TIRE ON THE VEHICLE. MY CONCLUSION WHEN I ARRIVED IN TALLAHASSEE WAS THAT I DID NOT FEEL THAT THE TIRES ON THE VEHICLE WERE SAFE AND WOULD NOT BET MY FAMILIES LIFE THEM SO I HAD THEM REPLACED. WITHIN THE NEXT WEEK I HAD FOUR OF THE FIVE TIRES REPLACED ON THE VEHICLE, THE SPARE STILL REMAINS UNDER THE VEHICLE UNTIL SUCH TIME THIS MATTER IS RESOLVED. TO MY SURPRISE ON AUGUST 8, 2000 I HEARD RUMORS THAT THE TIRE OF THE SAME BRAND AND MAKE "FIRESTONE RADIAL ATX" SERIES MAY BE RECALLED. HOWEVER THERE WAS SUBSTANTIAL DAMAGE TO THE VEHICLE FROM THE STEEL BELTED RADIAL THAT TORE AWAY FROM THE WHEEL ITSELF CAUSING DAMAGE TO THE VEHICLE AND ALMOST MY LIFE FROM THE TIRE IN QUESTION. I FEEL THAT IT WOULD NOT BE UNREASONABLE TO BE REIMBURSED FOR THE TIRES THAT I REPLACED AND THE DAMAGE TO MY VEHICLE. I WOULD APPRECIATE A REPLY TO THE MATTER AT HAND. *AK( DOT NUMBER: TIRE SIZE: P235R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727469August 10, 2000
TIRES:TREAD/BELT
TIRE FAILED AS TREAD SEPARATED FROM TIRE BODY. ALTHOUGH TIRE WAS REPLACED VIA PRO-RATA VALUE OF TIRE TREAD USED, WE REPLACED THE FIRESTONE TIRES WITH MICHELIN TIRES ON MARCH 24, 1999. WE DID THIS BECAUSE OF LACK OF TRUST IN THE FIRESTONE TIRES, AND EVEN THOUGH THE FIRESTONE TIRES WOULD HAVE BEEN GOOD FOR ANOTHER 20000 MILES OR SO BASED ON TREAD LEFT.. *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727479August 10, 2000
TIRES
TIRE BLEW CAUSING THE VEHICLE TO ROLL 3 TIMES, RESULTING IN MAJOR INJURIES. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727490August 10, 2000
TIRES:TREAD/BELT
WHO IS RESPONSIBLE FOR THE DAMAGE DONE TO CAR FROM THE RECALLED TIRE? THE TREAD WAS PARTIALLY DETATCHED FROM CASING AND SLAPPED THE REAR QUARTER PANEL AND TAIL GATE. WHO DO WE CONTACT. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727500August 10, 2000
TIRES:TREAD/BELT
I HAVE HAD TWO TIRE SEPARATIONS ON MY FIRESTONE ATX II TIRES WITHIN APPROXIMATELY 60 DAYS. THE TIRES WERE REPLACEMENT TIRES PURCHASED IN PAIRS (AT DIFFERENT TIMES). BOTH FAILURES OCCURRED AT SPEEDS LESS THAN 50 MPH, AND AT APPROPRIATE TIRE PRESSURES OF APPROXIMATELY 33PSI.( DOT NUMBER: ? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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