Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#10535187August 13, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
APPROXIMATELY ONE DAY AFTER TRUCK WAS PURCHASED FROM DEALER, IT WAS NOTED THAT, WITH THE EXCEPTION OF THE DRIVER'S WINDOW, NONE OF THE WINDOWS IN THE TRUCK WOULD OPEN. THIS IS A SAFETY HAZARD AS IN THE EVENT OF AN ACCIDENT, PASSENGERS IN THE BACK SEAT WOULD NOT BE ABLE TO OPEN WINDOWS IF NEEDED FOR ESCAPE (DOORS IN PASSENGER SECTION OF TRUCK DID NOT WORK EITHER. SEE PREVIOUS COMPLAINT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535188August 13, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE IS HIGHLY SUSPECTED OF HAVE THE ODOMETER TAMPERED WITH BY DEALER. MECHANICS HAVE CLAIMED ACTUAL MILEAGE AT TIME OF SALE WAS PROBABLY 172,428 INSTEAD OF 72,428. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535183August 13, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
APPROXIMATELY ONE DAY AFTER TRUCK WAS PURCHASED, IT WAS NOTICED PASSENGERS SITTING IN THE BACK SEATS OF THE CAR COULD NOT OPEN THEIR DOORS. CHILD SAFETY LOCKS WERE LOOKED AT AND RESET, BUT DOORS STILL WOULD NOT OPEN. THIS IS A SAFETY HAZARD AS PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUR SAFELY IN THE CASE OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508999April 21, 2013
SEAT BELTS
DRIVERS SIDE SEAT BELT NO LONGER LATCHES. RELEASE BUTTON DOES NOT RETURN TO NORMAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503132March 15, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE BEGAN HESITATING DURING TAKEOFF, ALLOWING THE ENGINE TO EXPERIENCE HIGH RPM'S BUT VERY LITTLE ACCELERATION. THE VEHICLE THEN BEGAN TO NOT FALL INTO 1ST GEAR, WHEN YOU SHIFTED THE CAR INTO DRIVE FROM PARK THE VEHICLE WOULD HESITATE FOR ABOUT 4 SECONDS THEN LURCH HEAVILY, THE VEHICLE ALSO DOES THIS AT EVERY STOP, AFTER YOU MAKE A COMPLETE STOP AND PRECEDE TO ATTEMPT TO DRIVE AGAIN THE VEHICLE WILL RPM AS YOU PUSH THE ACCELERATOR BUT WON'T MOVE FOR ABOUT 4 SECONDS, AFTER THE 4 SECONDS THE VEHICLE LURCHES FORWARD HEAVILY AND SPINS BOTH REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502259March 10, 2013
SEAT BELTS
MY DRIVER'S SIDE SEAT BUCKLE STOPPED LATCHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489389December 20, 2012
SUSPENSION, POWER TRAIN
I REPLACED THE FRONT HUB ASSEMBLIES IN DECEMBER 2011 WITH PARTS PURCHASED FROM AUTOPARTSMIDWEST.COM. ON DECEMBER 18, 2012, THE LEFT HUB ASSEMBLY FAILED AND THE WHEEL CAME OFF. THE OUTER PORTION OF THE BALL BEARING RACE CAME OFF THE SPLINED HUB. I WAS GOING VERY SLOWLY AT THE TIME THE FAILURE OCCURRED AND THERE WAS NO INJURY OR DAMAGE OTHER THAN TO THE HUB ASSEMBLY, CALIPER BRACKET AND SOME OTHER BRAKE PARTS. THE TOTAL COST OF REPAIR PARTS NOT INCLUDING LABOR IS ABOUT $500. I HAVE NO KNOWLEDGE OF THE MANUFACTURER OF THE HUB ASSEMBLY. IT SHOULD BE REASONABLE TO EXPECT A CRITICAL PART LIKE A HUB ASSEMBLY TO LAST MORE THAN ABOUT 6000 MILES. IF THE HUB ASSEMBLY HAD COME APART TWO MINUTES OR A HALF MILE EARLIER, I MIGHT NOT BE FILING THIS REPORT. I HAVE ASKED AUTOPARTSMIDWEST TO REFUND THE PURCHASE PRICE OF THE DEFECTUVE HUB ASSEMBLIES AS WELL AS THE COST OF REPLACEMENT PARTS. THE SALE OF DANGEROUSLY DEFECTIVE PARTS BY AUTOPARTSMIDWEST AND OTHER ON LINE SELLER MUST STOP. IT IS IMPOSSIBLE TO INSPECT SOMETHING LIKE A HUB ASSEMBLY TO VERIFY ITS QUALITY. BUYERS MUST DEPEND ON THE SELLER AND MANUFACTURER TO PROVIDE SAFE CAR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488123December 12, 2012
SEAT BELTS
THE DRIVER SIDE SEAT BELT NO LONGER LOCKS. THE CAR HAS NEVER BEEN IN ACCIDENT AND I FEEL THAT THIS PROBLEM NEEDS TO BE ADDRESSED AS I AM NOT THE ONLY ONE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473996September 5, 2012
SEATS, STRUCTURE
NOTICED THAT THE RECLINER HANDLE WAS BENT ON THE DRIVERS SIDE. THE NEXT TIME I WENT TO RECLINE THE SEAT THE HANDLE BROKE OFF AT THE RIVET POINT. COMMON PROBLEM ACCORDING TO THE DEALER. THE PART CAN ONLY BE BOUGHT FROM FORD AND THE COST IS $100. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM FOR A LATER YEAR EXPLORER. DEALER SAID THE NEW PART IS MORE HEAVY DUTY AND MADE TO REPLACE THE STOCK VERSION THAT WAS LIGHT DUTY. NO RECALL WAS ISSUED AND THEY HAVE STOPPED MAKING THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456165April 23, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 1996 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT CLASP COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 6/4/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448147February 16, 2012
SEAT BELTS
THE SEAT BELT JUST STARTED POPPING OUT OF THE RECEIVER ON THE DRIVERS SEAT BELT. AND I HAVE TRIED MANY THINGS TO FIX IT.. I GUESS IM GOING TO HAVE TO REPLACE THE PART. IT CAUSES ME TO SWERVE ON THE ROAD WHEN IT CAME OFF DURING DRIVING.. VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439150December 9, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMALLY LOUD SNAPPING SOUND AS THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE ASSEMBLY FRACTURED FROM THE FIREWALL AND CAUSED THE VEHICLE TO DECELERATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437958December 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE SUDDENLY ACCELERATED AND SHE TRIED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT SHE WAS ABLE TO STOP THE VEHICLE BY SHIFTING TO NEUTRAL AND TURNING THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 179,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427520September 26, 2011
SEAT BELTS, SEATS
DRIVERS SIDE SEAT BELT RECEIVER DOES NOT CLASP SEAT BELT. WE ARE TAKING THE VEHICLE TO A LOCAL SHOP TO REPLACE THE RECEIVER AT $100 FOR THE PART PLUS LABOR. A SEAT BELT RECEIVER SHOULD BE BUILT TO LAST NORMAL DRIVING CONDITIONS. THIS VEHICLE HAS NOT BEEN IN ANY KIND OF ACCIDENT. THE DRIVER'S SIDE SEAT COLLAPSED IN THE RECLINE POSITION ON 8/24/2011, FORTUNATELY THIS OCCURRED WHEN THE VEHICLE WAS NOT IN MOTION. THE RECLINE MECHANISM DOES NOT WORK, AND THE SEAT DOES NOT STAY UPRIGHT. THESE TWO ITEMS ARE DEFINITELY SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425664September 15, 2011
SEAT BELTS
I HAD A ACCIDENT ON SEPT 10 2011. I HAD MY SEAT BELT ON WHEN I CRASHED BUT IT DIDN'T CATCH AND ACTUALLY CAME UNDONE. THE DEPUTY INVESTIGATING ALSO NOTICED THAT THE SEA TBELT WOULD NOT EVEN CATCH INTO THE RECEIVING PART OF THE SEAT BELT ANYMORE. THIS IS A REAL SAFETY MATTER. *KB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10421453August 25, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE VEHICLE HAD TBC CORPORATION, STAMPEDE SIGMA TIRES, SIZE P255/70/R16 WITH DOT#UPCUTX61707. THE CONTACT STATED WHEN DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER TIRE SUDDENLY BLEW OUT, CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND ROLL OVER 5 TIMES BEFORE IT WENT AIRBORNE. THE DRIVER SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED ON SITE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10419805August 17, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 FORD RANGER. THE CONTACT STATED THE STRAPS TO THE GAS TANK RUSTED AND BROKE CAUSING THE GAS TANK TO DROP TANK DROPPED ONTO DRIVESHAFT CAUSING FUEL LEAKAGE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 194,000. UPDATED 09/29/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417085August 4, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED THAT THE SEAT BELT SUDDENLY BECAME UNLATCHED WITHOUT FORCE OR ASSISTANCE AND HE WAS UNABLE TO RELATCH THE BELT. THE DEALER DID NOT OFFER ANY ASSISTANCE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE LATCH ASSMEBLEY NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410395July 4, 2011
SEAT BELTS
THE DRIVER'S SEAT BELT HAS FAILED. THE FEMALE PART OF THE SEAT BELT WILL NOT LATCH TO THE MALE SECTION. THE INTERNAL SPRING HAS BROKE. DEALERSHIP WILL NOT REPLACE FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371065December 17, 2010
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 1996 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT TRIED TO FASTEN HIS SEAT BELT AND IT WOULD NOT LOCK INTO PLACE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIR. THE APPROXIMATELY FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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