Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#10034178September 23, 2003
ENGINE AND ENGINE COOLING:ENGINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE ENGINE SHUT OFF, WHICH CAUSED THE CONSUMER TO PULL OVER. DEALER HAD BEEN NOTIFIED. *AK THE LOWER ENGINE LOCKED, THE POWER STEERING LEAKED AT THE RACK ASSEMBLY, THE BELT TENSIONER WAS FAULTY AND THERE WAS A WHINING NOISE FROM THE POWER STEERING WHEN TURNING LEFT, RIGHT OR AT STAND STILL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038897September 15, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS FAIL REGULARLY. 5/01 MOTOR REPLACED. 10/02 STEM REPLACED. 1/03 RELAY REPLACED. 9/03 MOTOR REPLACED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037180September 3, 2003
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK WAS IN PARK. PUT MY FOOT ON BRAKE, SHIFTED INTO DRIVE, TRUCK IMMEDIATELY MOVED FORWARD WITH FOOT STILL ON BRAKE, AT APPROX 2- 5 MPH. PUSHED CONTINUALLY HARDER ON BRAKE WITH NO RESPONSE. LIFTED FOOT COMPLETELY OFF BRAKE AND PUSHED AGAIN, THEN TRUCK STOPPED. WENT THROUGH A GARAGE DOOR IN THE PROCESS, COULDN'T STOP UNTIL TRUCK WAS FULLY THROUGH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033460August 25, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT OVER THE COURSE OF 3 WEEKS, GRADUALLY WENT FROM POPPING OUT IN TO NOT WORKING AT ALL. WENT BACK TO FORD, OVER $200.00 TO REPAIR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019607August 7, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVER'S SEAT BELT DID NOT LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE BUCKLE NEEDED TO BE REPLACED. *JB *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030894August 6, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT FAILURE. THE DRIVERS SEATBELT FAILS TO HOLD/LATCH. SEATBELT IS COMPLETELY UNUSEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030448July 30, 2003
ENGINE AND ENGINE COOLING
REPAIR SHOP STATED THAT THE EXPLORER BY FORD HAS A WEAK SPOT THAT HE HAS HAD TO REPAIR ON NUMEROUS OCCASIONS. IT IS THE L CYLINDER #4 THAT CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031493July 28, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DEFECT WITH FAULTY INTERIOR DOOR LATCH/RELEASE MECHANISM PREVENTS DOORS FROM BEING OPENED BY PASSENGERS.*MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029260July 26, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE FAILURE, DRIVER'S SIDE, 1996 FORD EXPLORER XLT, @72000 MILES. CAR IS IN GOOD CONDITION OTHERWISE, NEVER WRECKED. OVER THE COURSE OF TWO WEEKS, THE BUCKLE WENT FROM TO "POPPING-OUT THE LATCH" OCCASIONALLY TO BEING NEAR IMPOSSIBLE TO SECURE THE LATCH IN TO THE BUCKLE AND RANDOM "POP-OUTS".THE BUCKLE WAS REPLACED AND I KEPT THE OLD BUCKLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029406July 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE SUDDENLY HESITATED TO ACCELERATE, TRANSMISSION HAD GONE BAD, PER DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025423July 4, 2003
SEATS:FRONT ASSEMBLY:RECLINER
SEATBACK IN MY 1996 FORD EXPLORER ([XXX]) BROKE WITHOUT WARNING WHILE DRIVING ON THE INTERSTATE. CAUSE IS A FRACTURED BOLT IN THE RECLINING SEATBACK LATCH.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018347May 7, 2003
STEERING:RACK AND PINION, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
WE PURCHASED OUR VEHICLE USED IN 1999 WITH 33000 MILES. 6 MONTHS AFTER THE PURCHASE WE NEEDED A NEW TRANSMISSION, ANOTHER NEW TRANSMISSION LAST YEAR (2002), NEW BALL JOINTS, AND NOW WE ARE BEING TOLD THE RACK AND PINION NEEDS TO BE REPLACED. FORD HAS NOT OFFERED ANY RECALLS ON THIS PART BUT I HAVE SEEN OTHER COMPLAINTS REGARDING THIS. MY VEHICLE IS CONSTANTLY SHAKING (FEELS LIKE I AM GOING OVER RUMBLE STRIPS) WHEN I AM OVER 30-40 MPH. WE ALSO JUST HAD OUR VEHICLE ALIGNED AND IT IS OUT OF ALIGNMENT AGAIN BECAUSE OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017823April 29, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 55 MPH THE GAS PEDAL FELL OFF. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016434April 23, 2003
ELECTRICAL SYSTEM
96 FORD EXPLORER: CHECK ENGINE LIGHT CAME ON TWO WEEKS AGO, ONE WEEK LATER, BATTERY STALLED AND REQUIRED A JUMP, THE POWER LEVELS READ NORMAL. I CHECKED THE POWER DISTRIBUTION BOX AND THE FUSES DID NOT MATCH OWNER'S MANUAL. TWO PARTS SHOPS ADVISED THIS COULD TRIGGER FIRE, OR A DEVICE TO MALFUNCTION. PER FORD OWNER'S MANUAL, AIRBAG & ATBS IMPACTED. I REPLACED THE FUSES TO MATCH THE OWNER'S MANUAL. TODAY, I TOOK THE CAR TO A PRIVATE SHOP, THAT WORKED ON THE ELECTRICAL SYSTEM EARLIER. THE OWNER PULLED AN ALL DATA SCHEMA, WHICH IS QUITE DIFFERENT. HOW DO I KNOW WHICH ELECTRICAL SCHEMA IS CORRECT - THE OWNER'S MANUAL, THE OTHER SHOPS REFERRED TO, OR ALL DATA? IT MAKES A DIFFERENCE, 60A VS 30A FUSES, DIFFERENT BLANK RELAYS, ETC. IF THE FORD MANUAL IS CORRECT, AND I FOLLOW THE ALL DATA SCHEMA, IT COULD TRIGGER FIRE OR MALFUNCTION. VICE VERSA, WOULD BE BAD ALSO. EITHER WAY, CONSUMERS SHOULD BE ALERTED? EITHER TO INCORRECT ELECTRICS IN THE FORD MANUAL, OR TO AN INCORRECT ALL DATA SCHEMA USED BY MECHANICS? (I HAVE ASKED FORD, ALSO, FOR A REPLY.) ALSO - THIS IS THE SECOND TIME IN 6 MONTHS I HAVE HAD ISSUES WITH THE CHECK ENGINE LIGHT, BUT NO OTHER SYMPTOMS. THE FIRST TIME, THE MECHANIC REPLACED THE CAM SENSOR, AND IT EVENTUALLY WENT OFF. HE STATED THIS WARNING LIGHT WAS INSIGNIFICANT, AND REFERRED ONLY TO EMISSIONS STANDARDS. (NO VISIBLE EMISSIONS). I NOTE THAT - PER THE OWNERS MANUAL AGAIN - THIS WARNING LIGHT CAN ALSO BE TRIGGERED BY A MONITORING, GPS, OR ALARM DEVICE BEING INSTALLED IN THE VEHICLE. IF I CAN FIND NO OTHER CAUSE, HOW WOULD I CHECK FOR THIS, AND DO YOU HAVE OTHER RECORDS OF THIS BEING THE CAUSE? THE CHECK ENGINE LIGHT WAS ALSO AN ISSUE, LAST SPRING. IN APRIL 02, THE FORD DEALER IN ORLANDO REPLACED THE IDLE AIR CONTROL, AND THE VALVE ASSEMBLY-THRO. CHECK ENGINE LIGHT WAS ALSO AN ISSUE SHORTLY AFTER PURCHASE; DEALER REPLACED SENSOR ASSEMBLY-EGR, THERMOSTAT ASSEMBLY. IS THERE AN ASSOCIATED RECALL, OR DOES THIS FIT OTHER PATTERN? THANKS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015302April 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
MULTIPLE FAILURES INCLUDING: DEFECTIVE TIRES, ROTORS AND BRAKES CRYSTALLIZING, "CHECK ENGINE LIGHT" ILLUMINATING, CROSS BARS ON THE TRUNK, PAINT PEELING AND DEFECTIVE CRUISE CONTROL. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014173April 9, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
1996 FORD EXPLORER, DRIVERS SIDE SEAT BELT WILL NOT STAY LATCHED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013765April 1, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE BLEND DOOR FROZE -THIS DISABLES THE CARS HEATING AIR CONDITION AND DEFROSTING SYSTEMS I CONTACTED THE DEALER- AND WAS TOLD IT WOULD COST $100.00 TO DETERMINE IF THAT WAS THE PROBLEM AND THAT FORD WOULD NOT HELP(THE DEALER CHECKED) ---I THEN CONTACTED FORD MYSELF--I WAS TOLD TOO BAD--NO HELP . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014626March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE FLY WHEEL IN THE ENGINE WAS REPLACED 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011828March 14, 2003
SUSPENSION
THE RECALL COMPONET REGARDING THE FRONT SWAY BAR LINK FAILED FOUR TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008465March 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
UPON ACCELERATING PAST A VEHICLE TO CHANGE LANES, ACCELERATOR PEDAL BECAME STUCK AGAINST FLOOR. BRAKES WERE ABLE TO SLOW VEHICLE DOWN BUT PROBLEM STILL EXISTED. ENGINE HAD TO BE SHUT OFF TO PREVENT FATAL DAMAGE DUE TO ENGINE OVER REVVING AFTER BEING PUT INTO NEUTRAL. NEW PROBLEM WAS POSED AS POWER BRAKES WERE NOT FUNCTIONAL ONCE ENGINE WAS OFF. ABLE TO FINALLY GET VEHICLE TO A SAFE STOP DUE TO LIGHT TRAFFIC. CONTACTED NEARBY DEALERSHIP AND THEY SUGGESTED HITTING THE PEDAL TO BREAK LOOSE. AFTER SEVERAL TRIES VEHICLE RETURNED TO NORMAL. DROVE VERY CAUTIOUSLY HOME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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