Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#890812June 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING 65 KM THE RPMS WILL GO UP IN RED, AND NOT GO BACK DOWN UNTIL CONSUMER SLOWS DOWN TO ABOUT 30 KM. THEN, SHE CAN FEEL TRANSMISSION KICK IN, AND RPMS GO DOWN. THIS HAS HAPPENED 3 TIMES . MECHANIC STATED TRANSMISSION NEEDED TO BE REBUILT AND UPGRADED. CONSUMER CALLED FORD, AND WAS TOLD THERE WERE A LOT OF COMPLAINTS ON EXPLORER'S TRANSMISSIONS WITH THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561685June 19, 2001
TIRES:TREAD/BELT
CONSUMER IS NOT SATISFIED WITH THE DENIAL FOR REIMBURSEMENT FROM FIRESTONE, CONSUMER STATES HE EXPERIENCED PROBLEMS WITH HIS RADIAL ATX TIRES AS EARLY AS 1994 BUT WAS DENIED BECAUSE HE TOOK CARE OF THE PROBLEM HIMSELF AFTER A FIRESTONE DEALER DID NOT WANT TO ASSIST, CONSUMER STATES HE FILED A CLAIM ON OCTOBER 11, 2000 BUT WAS NOT DENIED UNTIL APRIL 13, 2001 CONSUMER DOES NOT UNDERSTAND WHY IT TOOK SIX MONTHS TO DENY CLAIM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561664June 15, 2001
SUSPENSION:FRONT
THE VEHICLE HAS EXPERIENCED PROBLEMS WITH THE SUSPENSION SYSTEM IN THE RIGHT FRONT WHEEL AREA (IT APPEARS OTHER INFORMATION WAS SENT BY CONSUMER, HOWEVER IS NOT WITHIN THE DOCUMENTATION PROVIDED FOR ANALYST). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890398June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE PADS WEAR EXCESSIVELY DUE TO ROTORS. CALIPERS HAD PUSHED PISTONS AGAINST PADS. PISTONS HAD SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561498June 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE WAS A SHORT CIRCUIT IN THE DISTRUBUTION WIRING AT THE RIGHT REAR CORNER OF THE ENGINE COMPARTMENT AT THE FIREWALL RESULTING IN A FIRE THAT QUICKLY ENGULFED THE ENTIRE VEHICLE, NO ONE WAS INJURED DURING THE FIRE. INVESTIGATION REPORT PROVIDED IN THE INFORMATION REGARDING FIRE INCIDENT. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561487June 6, 2001
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
HEAD GASKET FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746494June 6, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE CAR WAS PARKED AT THE CURB. I BACKED UP ABOUT TWO (2) FEET , PUT THE CAR IN DRIVE AND TRIED TO TURN THE WHEEL LEFT INTO THE STREET AND IT WOULD NOT TURN THE WHEELS. I HAD THE CAR TAKEN BY FLATBED TRUCK TO WAYMAN FORD 1713 SPRINGFIELD AVE MAPLEWOOD NJ 973 275 0965. NO SAFETY DEFEC TMENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746341June 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS WHILE DRIVING AND IT WOLUD START AGAIN AFTER WAITING FOR LIKE 4 MINUTES AND LATELY IT WOULD STALL 3 TIMES IN A ROW .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746164May 30, 2001
SEAT BELTS
THE PLASTIC PORTION OF THE SEAT BELT CONNECTION IS CRACKED AND WAS REPORTED TO FORD FOR REPLACEMENT. NO ACTION --EXCEPT REPLACEMENT WOULD COST $800 ON OUR PART. FORD HAS NOT RESPONDED AFTER FIRST CONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746040May 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
ON APRIL 18, 2001, MY 1994 FORD EXPLORER, VIN 1FMDU32X4RUB88752, LICENSE PLATE 214 ARA, OHIO, BLEW A HEAD GASKET WHILE PROCEEDING SOUTH ON INTERSTATE 71 FROM DOWNTOWN CLEVELAND, OHIO. THE TIME WAS AT APPROXIMATELY 4:30 P.M. IN THE MIDDLE OF RUSH HOUR.*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888599May 18, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A LEFT SIDE FRONTAL COLLISION AT APPROX 50 MPH. UPON IMPACT, BOTH AIR BAGS DIDNOT DEPLOY. DEALER / MANUFACTURER WERE NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745439May 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS APPEARS TO BE A COMMON PROBLEM FOR THE 1994 FORD EXPLORER THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE. I KNOW OF 3 OTHER OWNERS PERSONALLY THAT HAVE THE SAME COINCIDENTAL PROBLEM. THE AUTOMATIC TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR UNLESS NURSED TO DO SO. THIS HAS NEARLY CAUSED SEVERAL POTENTIAL CRASHES. NOT TO MENTION VERY VERY POOR FUEL ECONOMY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887839May 9, 2001
TIRES:TREAD/BELT
PE00 048; WAS TRAVELING ABOUT 45MPH ON HIGHWAYV AND AND HEARD A NOISE. VEHICLE STARTED BUMPING AROUND. SHE TOOK IT TO A MIDAS DEALERSHIP, AND MECHANIC TOLD HER THAT ALL FOUR TIRE TREAD WAS SEPARATED. TIRES WERE FIRESTONE, P23575R15. *AK CONSUMER WAS DENIED REIMBURSEMENT FOR TIRES THAT SHE HAD TO PURCHASE SHE WAS ADVISED BY FIRESTONE THAT TIRES WERE PURCHASED PRIOR TO JAN 1, 2000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887734May 8, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES, ELECTRICAL SYSTEM
CONSUMER TOOK CAR IN FOR RECAL 97 V 083 000 REPAIRS. 3 YEARS LATER, CONSUMER'S CAR CAUGHT ON FIRE THE SAME WAY AS MENTIONED IN RECALL. DEALER TOLD CONSUMER THAT A FUSE WAS PUT IN TO STOP WHOLE CAR FROM CATCHING FIRE. CONSUMER STATED DOOR CAUGHT FIRE WHILE PARKED.*AK THE DEALER DECLINED TO TAKE RESPONSIBILITY FOR THE FAILED FUSE. THE CONSUMER ALSO HAD ELECTRICAL PROBLEM WITH THE MIRROR WIRES AND THE MIRROR SWITCH FAILED. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561084May 7, 2001
TIRES:SIDEWALL
CONSUMER HAS REPLACED ALL FOUR FIRESTONE ATX RADIAL TIRES DUE TO SIDEWALL FAILURES ON TWO OCCASIONS, CONSUMER STATES TIRES FAILED DUE TO A MANUFACTURER'S DEFECT, CONSUMER REQUESTED REIMBURSEMENT FOR ALL FOUR TIRES INCLUDING THE SPARE TIRE BUT WAS DENIED BECAUSE REPLACEMENT TIRES WERE PURCHASED BEFORE THE RECALL ANNOUNCEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887432May 4, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BOLTS ARE SEPARATING FROM HINGE OF LIFTGATE WHICH HAS CAUSED PROBLEMS WITH DOOR PROPERLY OPENING AND CLOSING. *AK CONSUMER STATES THE HINGES ARE SEPARATING, BREAKING AWAY FROM THE BODY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561033May 3, 2001
TIRES:TREAD/BELT, TIRES
PRIOR TO RECALL NOTIFICATION CONSUMER HAS REPLACED TWO FIRESTONE ATX II (235/75R15) TIRES BECAUSE THEY WERE VIBRATING THE VEHICLE, CONSUMER SENT IN ALL NECESSARY PAPERWORK FOR REIMBURSEMENT, CONSUMER WAS ADVISED BY FIRESTONE THAT HE DID NOT FOLLOW PROPER PROCEDURE OF RECALL HANDOUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561053May 3, 2001
TIRES:TREAD/BELT
PRIOR TO RECALL NOTIFICATION CONSUMER REPLACED ALL 5 FIRETSTONE (P235/75) TIRES BECAUSE HE NOTICED TIRES WERE WEARING DOWN AND NO LONGER FELT SAFE DRIVING ON THEM, CONSUMER IS REQUESTING REIMBURSEMNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887014April 27, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECEIVED RECALL NOTICE 95I00700. TOOK TO DEALERSHIP. REPAIRS WERE MADE. NOTICED ONE SIDE INCOMPLETE. INFORMED SERVICE MANAGER, WHO REFUSED TO DO REPAIRS. PROBLEM STILL EXISTS AFTER 10 MONTHS. CONTACTED MANUFACTURER, AND WAS REFERRED TO DEALERSHIP. NOT WILLING TO GET INVOLVED, STATING THEIR REPAIR WAS ADEQUATE.*AK FIRESTONE TIRE EXPERIENCED WALL FAILURE, NOS IZE OR KIND OF TIRE IS GIVEN BY CONSUMER. AFTER RECALL 99534, THE GAP BETWEEN THE LIFTGATE AND THE MAIN BODY ON THE LEFT HAND SIDE IS EXCESSIVE, PRIOR TO THE REPAIR, THE GAP WAS ABOUT 1/8 INCHES AS IS THE PRESENT GAP AT THE RIGHT HAND SIDE, NOW THE LEFT HAND SIDE IS 3/8 INCH, WHEN THE LIFT GATE IS CLOSED WITH NORMAL FORCE THE BOTTOM LATCH AT THE LEFT HAND SIDE DOES NOT ENGAGE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886802April 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND THEN WAS TURNED ON AND TRANSMISSION JUMPED INTO REVERSE, AND HIT CONSUMER'S WIFE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING ABOUT PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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