Ford Explorer Complaints (1992)

633 consumer complaints on file.

#728445August 19, 2000
TIRES
WE HAVE A POLICE REPORT AND AN ENGINEER'S REPORT DETAILING THE FAILURE OF THE TIRE. THE FAILURE CAUSED A ROLLOVER ACCIDENT RESULTING IN A SPINAL FUSION FOR THE OTHER OCCUPANT, BRAD WEST, WHO WAS DRIVING THE VEHICLE WITH MYSELF AS PASSENGER. FIRESTONE WAS CONTACTED AND A LENGTHY ARBITRATION PROCESS RESULTED IN THEM SETTLING WITH US OUT OF COURT. THEY CONTENDED THAT THE INCIDENT WAS AN ISOLATED ONE. AS WE SEE NOW, THAT IS NOT THE TRUTH. WE WILL BE HAPPY TO FORWARD THE REPORTS IN THIS CASE TO HELP IN ANY PROCEEDINGS AGAINST FIRESTONE.( DOT NUMBER: 1PB 355 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#728336August 18, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WE BOUGHT A NEW RADIATOR FROM MODINE MANUFACTURING AND IT LEAKED ANTIFREEZE INTO OUR TRANSMISSION AND NOW WE HAVE A VECHICLE THAT NEEDS A NEW TRANSMISSION, BECAUSE ITS NOLONGER ANY GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728376August 18, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE THAT HOLDS THE SPARE TIRE IN PLACE UNDER THE REAR OF MY 1992 FORD EXPLORER SNAPPED WHILE THE VEHICLE WAS MOVING. THIS CAUSED THE FULLY INFLATED, FULL SIZE TRUCK TIRE TO DROP TO THE HIGHWAY IN TRAFFIC. IT BOUNCED UPRIGHT AND BEGAN ROLLING INTO THE TRAFFIC FOLLOWING MY VEHICLE. UPON INSPECTION OF THE CABLE, IT APPEARS TO HAVE RUSTED TO THE POINT IT COULD NO LONGER HOLD THE WEIGHT OF THE TIRE. THERE WAS NO WARNING THAT THE CABLE WAS ABOUT TO SNAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728378August 18, 2000
TIRES
RIGHT REAR TIRE DELAMINATED ON I95 SOUTHBOUND AT AROUND 3 PM. VEHICLE HAD BEEN DRIVER FOR SEVERAL HOURS.( DOT NUMBER: TIRE SIZE: P235/75R )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728095August 16, 2000
TIRES
MY SON HAD A BLOW OUT WHILE TRAVELING HOME FROM VIRGINIA. FIRST THE PASSENGER SIDE REAR LOSS THE TREAD AND DAMAGED THE REAR QUARTER PANEL. AFTER HAVING A TOW TRUCK REPLACE THE TIRE WITH THE SPARE HE HAD ANOTHER BLOW OUT LOSSING THE TREAD ON THE DRIVER SIDE REAR CAUSING DAMAGE TO THAT SIDE QUARTER PANEL. HE THEN NEED TO BE TOWED TO A TIRE DEALER TO REPLACE THE TIRE SINCE THE SPARE WAS ANREADY USED. THIS OCCURED WITHIN ABOUT 200 MILES OF EACH OTHER. THE FINAL INCIDENT OCCURED NEAR JUPITER FL.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728167August 16, 2000
TIRES:TREAD/BELT
I WAS TRAVELLING ON I-75 AT THE TENNESSEE/GEORGIA BORDER AT 75 MPH WHEN MY RIGHT REAR TIRE HAD A BLOWOUT. I KEPT CONTROL OF THE VEHICLE AND WHEN GOT OUT AND INSPECTED THE SITUATION, I WAS SUPRISED TO SEE THAT I STILL HAD MY AIR BUT LOST HALF OF MY TREAD ON THE TIRE. I WENT TO A FIRESTONE DEALER IN ATLANTA AND PURCHASED 2 NEW TIRES. THIS TIRE HAD APPROXIMATELY 45,000 MILES ON IT. I DO ROTATE MY TIRES EVERY 8 - 10,000 MILES. THE 2 NEW TIRES I RECEIVED WERE THE SAME KIND WHICH IS THOSE THAT ARE BEING RECALLED. I HAVEN'T HAD MY TIRES REPLACED YET SINCE THE RECALL AND PLAN TO DO SO SOON. MY QUESTION IS WHO DO I CONTACT IN REGARDS TO A CLAIM FOR THE DAMAGE THAT WAS DONE TO MY VEHICLE? I ALSO TRUST THAT THESE FIRESTONE DEALERS ACROSS THE COUNTRY DID NOT KNOW ABOUT THE PROBLEMS WITH THESE TIRES IN JUNE NOR THE FACT THAT YOUR AGENCY HAD INITIATED AN INVESTIGATION.PLEASE CALL. I DO HAVE 3 PICTURES OF MY TREADLESS TIRE AND THE RECEIPTS FROM THE DEALER IN ATLANTA. THANK YOU( DOT NUMBER: ANY TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728028August 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE RUNNING ROUGH AT SLOW IDLE BUT OK AT FAST IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728032August 15, 2000
TIRES
THESE TIRES HAVE DOT CODE 8XHL AND ONE TIRE WAS REPLACED PRIOR TO THE RECALL DUE TO EXCESSIVE VIBRATION AT 65MPH. I JUST REPLACED ALL 4 FIRESTONE ATX TIRES WITH THE NEWER WILDERNESS ATS. ALSO, REPLACED ALL SHOCKS. AFTER REPEATED VISITS BACK TO THE REPAIR SHOP, THEY DECIDED TO BEGIN REPLACING TIRES AT NO COST TO ME. THE CAR STILL VIBRATES AT 65MPH. THE REPAIR SHOP HAS CHECKED BALANCING MULTIPLE TIMES, CHECKED THE U JOINTS AND STILL CAN ONLY COME UP WITH TIRE DEFECTS AS THE REASON. I HOPE THAT THIS DEFECT INFORMATION DOES GET ATTENTION EVEN THOUGH THESE TIRES ARE NOT DOT VDHL. I HOPE IT WON'T WAIT UNTIL SOME DEATHS OCCUR TO GET SERIOUS ABOUT 8XHL TIRES. MY FAMILY DOES NOT HAVE CONFIDENCE IN RIDING THIS VEHICLE PLACING AN UNNECESSARY FINANCIAL BURDERN ON US TO BUY NEW TIRES OR DON'T USE THE VEHICLE AND BUY ANOTHER. OUR OTHER VEHICLE IS LEASED AND WE ARE NOW PUTTING MORE MILES ON THAT DUE TO THE FIRESTONE PROBLEM AND THIS WILL CAUSE US TO EXCEED MILEAGE LIMITS IN OUR LEASE AND THUS CAUSE AN UNNECESSARY OUT OF POCKET EXPENSE AS WELL.( DOT NUMBER: 8XHL TIRE SIZE: P235/75/R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728046August 15, 2000
TIRES
TIRE CAME APART WHILE DRIVING AT LOW RATE OF SPEED DAMAGE THE FRONT FENDER AND ALL OF THE FENDER HOUSING AREA MESSING UP THE WHEEL COUSED IT TO BE OUT OF ROUND.( DOT NUMBER: TIRE SIZE: 235/75/R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727875August 14, 2000
TIRES:TREAD/BELT
I HAVE HAD 2 BLOWOUTS ON FIRESTONE TIRES IN THE PAST 2 MONTHS (ONE ON 8/11/00) WHICH DAMAGED MY CAR AND PUT MY LIFE AND OTHERS AT RISK. FIRESTONE IS REFUSING TO REPLACE MY TIRES, AND THEY WILL NOT FIX THE DAMAGE TO MY VEHICLE UNTIL AFTER 30 DAYS. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867675August 14, 2000
TIRES:TREAD/BELT
THE FIRESTONE ATX TIRES P235/75R15 WERE ON THIS EXPLORER. WHILE DRIVING AT 50 MPH FRONT LEFT TIRE BLEWOUT. THERE WAS MAJOR DAMAGE, IT CAUSED A SIDE SWIPE OF ANOTHER VEHICLE. TIRE MANUFACTURER OR FORD HAVE NOT BEEN CONTACTED. *AK THE TIRE THAT FAILED WAS DESTROYED DUE TO ACCIDENT DAMAGE FOLLOWING THE BLOW OUT. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727739August 13, 2000
TIRES
I WANTED TO ENSURE THAT THE DEATH OF MY SON AND HIS GIRLFRIEND IN A FORD EXPLORER, SINGLE VEHICLE ACCIDENT INVOLVING BLOWOUT OF THE FIRSESTONE TIRE WERE INCLUDED IN THE INFORMATION YOU HAVE ON THE INVESTIGATION INTO THE SAFETY ISSUE. THEIR NAMES WERE JONATHAN RILEY AND KACEY CROWE. THEY WERE KILLED WHEN THE FORD EXPLORER WITH FIRESTONE ATX TIRES FLIPPED AFTER THE RIGHT FRONT TIRE BLEW OUT ON NOVEMBER 1, 1996. THE FORD EXPLORER HAD APPROX. 60,000 MILES ON IT AND THE ORIGINAL FIRESTONE ATX TIRES HAD RECENTLY BEEN REPLACED WITH NEW FIRESTONE ATX TIRES A FEW MONTHS BEFORE THE ACCIDENT. I WOULD LIKE TO RECEIVE INFORMATION ON THE STATUS OF THE INVESTIGATION.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
2
#727682August 12, 2000
TIRES
IN JUNE OF 1999 I WAS TRAVELING DOWN I15 WHEN I HEARD MY EXPLORER MAKING FUNNY THUMPING NOISES. I PULLED OFF AT THE NEXT EXIT AND PARKED MY CAR. I DIDN'T KNOW WHAT IT WAS SO I LET THE CAR SIT FOR A WHILE IN CASE IT WAS SOMETHING IN THE ENGINE, I ALSO GOT OUT AND LOOKED AT THE TIRES. THIS SAME NOISE HAD HAPPENED TO US LESS THAN A YEAR AGO WHILE TRAVELING DOWN THE HIGHWAY IN AUG. OF 1998 WITH THE DRIVER'S SIDE REAR TIRE. I DID NOT SEE ANY BULGE ON ANY OF THE TIRES SO I DECIDED TO PROCEED DOWN THE ROAD AND IF THE NOISE PERSISTED I WAS GOING TO PULL OFF AGAIN AND CALL MY FATHER TO COME AND GET ME. I WAS NOT ON THE ROAD FOR A MILE WHEN THE PASSENGER SIDE REAR TIRE BLEW AND I "FISH-TAILED" FOR A WHILE UNTILL THE TIRE WRAPPED AROUND THE AXEL WHICH TOOK ME INTO THE MEDIAN WHERE I ROLLED TWICE. THE POLICE DID COME TO THE SITE AND I WAS NOT CITED FOR THE INCIDENT BECAUSE THERE WAS NO WAY TO AVOID THE INCIDENT. WE NOTIFIED OUR INSURANCE COMPANY AND THEY SENT OUT WHAT THEY CALLED A "TIRE EXPERT". THE INSURANCE COMPANY TOLD US THAT THIS TIRE EXPERT INFORMED THEM THAT THERE WAS NO REASON THE TIRE SHOULD HAVE BLOWN. THIS CAR WAS TOTALED BEYOND REPAIR, SO WE HAD TO ACCEPT THE FACT THAT WE HAVE BEEN WITHOUT A CAR FOR OVER A YEAR. LUCKILY WE DO HAVE ANOTHER CAR WHICH WE USE TO GET TO AND FROM WORK. WE ALSO DO HAVE PICTURES OF THE TIRE AND THE VEHICLE AFTER THE ACCIDENT. I UNFORTUNATELY DO NOT HAVE THE VIN # ON ME BUT PROBABLY COULD FIND IT IF I NEED IT. PLEASE KEEP ME INFORMED OF ANY UPDATED NEWS OR IF YOU HAVE ANY QUESTIONS CALL ME. THANK YOU -KRISTIE HEATON( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#727580August 11, 2000
TIRES:TREAD/BELT
ON JUNE 11, 1999 I WAS DRIVING ON ROUTE 571 IN JACKSON, NEW JERSEY WHEN MY CAR STARTED TO SHAKE. I PULLED OVER TO THE SIDE OF THE ROAD. I GOT OUT AND LOOKED AT MY PASSENGER SIDE REAR TIRE AND THE ENTIRE TREAD WAS SEPERATED FROM THE TIRE. I CALLED MY ROAD SIDE ASSISTANCE ALLSTATE AND HAD THEM COME CHANGE THE TIRE. AT THAT TIME I ONLY THOUGHT OF THIS AS A BLOW OUT DUE TO THE FACT THAT I WAS CARRYING A HEAVIRE THEN NORMAL LOAD IN MY TRUNK. UNTIL THE RECALL I DID NOT REALIZE WHAT HAD ACTUALLY HAPPENED TO MY TIRE. THE READ BASICALLY SEPERATED FROM THE TIRE IT SELF. I HAD MY SPARE TIRE PUT AND I BROUGHT THE CAR TO SEARS WHO SOLD ME ANOTHER FIRESTONE ATX TIRE. CURRENTLY, I AM VERY UPSET THAT THE NEW JERSEY RECALLS MAY NOT EVEN HAPPEN FOR YEAR. THIS IS HAPPENING HERE TO AND IT IS A PROBLEM WHICH NEEDS TO BE CORRECTED WITH NO DELAYS.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727608August 11, 2000
TIRES:TREAD/BELT
I WAS TRAVELING ON THE INTERSTATE WHEN THE TREAD ON MY TIRE PEELED OFF. I WAS ABLE TO STOP BEFORE I HAD A COMPLETE BLOW OUT.( DOT NUMBER: W2HLIMO212 TIRE SIZE: P235-75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553635August 11, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE SPARE TIRE LIFT ATTACHMENT CABLE SNAPPED WHILE DRIVING CAUSING THE SPARE TIRE TO FALL OFF THE CAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727522August 10, 2000
TIRES:TREAD/BELT
VEHICLE NORTHBOUND ON I-17 WHEN RIGHT REAR TREAD SEPARATED FROM THE TIRE CAUSING THE VEHICLE TO VEER OFF THE ROAD INTO THE MEDIAN ENBANKMENT. THIS IMPACT CAUSED THE VEHICLE TO ROLL, EJECTING THE DRIVER.THE PASSENGER WAS ALSO PARTIALLY EJECTED. BOTH THE DRIVER AND PASSENGER SUSTAINED SERIOUS INJURIES. THE PASSENGER IS STILL DISABLED AND UNABLE TO WORK DUE TO THE INJURIES SUSTAINED, MOST SIGNIFICANTLY A CLOSED HEAD INJURY. ADDITIONAL INFORMATION, INCLUDING PHOTOGRAPHS AND MEDICAL RECORDS CAN BE PROVIDED. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727492August 10, 2000
TIRES:TREAD/BELT
I WAS DRIVING ON A HIGHWAY GOING ABOUT 65. IT WAS SUNDAY AFTERNOON AT 1:30 P.M. THE TREAD COMPLETELY SEPARATED FROM THE TIRE. THE TIRE REMAINED INFLATED. THE INCIDENT DAMAGED THE UNDERSIDE OF THE FRONT BUMPER, AND DENTED THE BACKSIDE OF THE TIRE HULL, SO THAT THE FRONT DRIVER'S DOOR AND THE FRONT PANEL ARE NOT ALIGNED PROPERLY. THE SEPARATED TREAD ALSO MUST HAVE HIT UNDERNEATH THE CAR AND KNOCKED OFF THE MUFFLER. LUCKILY NO ONE WAS INJURED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867338August 10, 2000
TIRES
WHILE DRIVING ABOUT 55 MPH LEFT FRONT TIRE HAD BLOWNOUT, CAUSING CONSUMER TO LOSE CONTROL. THEN REGAINED IT AND DROVE OFF THE ROAD. FIRESTONE, SIZE P235/75R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727301August 9, 2000
TIRES:TREAD/BELT
SIDE WALL SEPARATION, BLISTER LOW ON THE TIRE BY THE TREAD, ON ONE TIRE AND MINOR TREAD SEPARATIONSIDE WALL SEPARATION, BLISTER LOW ON THE TIRE BY THE TREAD, ON ONE TIRE AND MINOR TREAD SEPARATION( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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