Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10200667August 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS STARTED. THE MECHANIC STATED THAT THE AIR BAG WIRING FAILED AND THAT THE DEALER COULD REPAIR THE VEHICLE. THE CONTACT HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200668August 24, 2007
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE ROD THAT IS USED TO KEEP THE HOOD LIFTED IS TOO SMALL. THE ROD DOES NOT KEEP THE HOOD PROPPED UP AND CAUSES IT TO CLOSE. THE HOOD HAS NEVER FALLEN ON HIM, BUT HE HAS HAD MANY CLOSE CALLS. THE VEHICLE HAS NOT BEEN TO THE DEALER, BUT THEY STATED THAT THE FAILURE WAS THE CONTACT'S RESPONSIBILITY. THE CURRENT MILEAGE WAS 35,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200267August 21, 2007
VEHICLE SPEED CONTROL
ACCESSING FREEWAY VIA ON RAMP. APPLIED THROTTLE TO SPEED UP AND THE THROTTLE IMMEDIATELY ADVANCED TO FULL (6000 RPM) AND WOULD NOT RELEASE OR RETURN TO IDLE. HAD TO DISCONNECT CRUISE CONTROL CABLE FROM THROTTLE BODY TO CORRECT. NEARLY HAD A SERIOUS ACCIDENT. *TR UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200210August 20, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 35 MPH THE VEHICLE BEGAN TO SMOKE. THE ENGINE TURNED COMPLETELY OFF AND THE VEHICLE BURST INTO FLAMES. THE FIRE STARTED UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE REPAIR SHOP. AT THE TIME OF THE INCIDENT HE WAS DRIVING TO THE DEALER TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL # 03V280000 (VEHICLE SPEED CONTROL). THE CURRENT AND FAILURE MILEAGES WERE 99,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197720July 28, 2007
ENGINE AND ENGINE COOLING
NOISE COMING FROM UNDER THE HOOD. REPAIRMAN SAID IT IS A TENSIONER IN REAR OF ENGINE AND IS COMMON PROBLEM IN THE EXPLORER. HE THOUGHT IT WAS UNDER RECALL. THIS REQUIRES ENGINE TO BE PULLED TO FIX WITH ONLY 85000 MILE ON ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194850June 28, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON ENGINE CAUGHT FIRE & CAR WAS DEEMED TOTALED. BY THE FIRE INVESTIGATORS IT WAS CONFIRMED TO BE AN ELECTRICAL FIRE, FAULTY DEACTIVATION SWITCH. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193396June 14, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD WOULD NOT OPEN. AFTER 2 HOURS OF WORKING ON THE LATCH THROUGH THE GRILLE, I FINALLY WAS ABLE TO OPEN THE HOOD. AFTER BUYING A REPLACEMENT FROM MY LOCAL FORD DEALER,$68.00, AND REPLACING THE CORRODED LATCH, THE NEW ONE WORKED FINE. FOR NOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191140May 18, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER DOOR LOCK STOPPED POPPING UP ON THE FIRST PRESS OF THE UNLOCK BUTTON ON THE DOOR. THIS BEGAN ALMOST 2 YEARS AGO. IT REQUIRED MULTIPLE PRESSES ON THE UNLOCK BUTTON TO GET THE DOOR TO UNLOCK. THE PROBLEM HAS NOW OCCURRED ON THE DRIVER' S SIDE DOOR. ONLY THIS TIME IT REQUIRED MANY MORE DEPRESSES TO UNLOCK. I HAVE TO PHYSICALLY PULL THE HANDLE AND PULL UP ON THE DOOR LOCK KNOB TO FORCE IT TO OPEN IF IT WILL OPEN. MY FEAR NOW IS IF I AM IN AN ACCIDENT OR THE TRUCK CATCHES ON FIRE I MAY NOT BE ABLE TO UNLOCK EITHER DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189395May 1, 2007
FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:HOOD
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 50 MPH THE VEHICLE STALLED. THERE WAS A RECALL FOR THE FUEL SYSTEM. HOWEVER, THE DEALER STATED THAT THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. ALSO, THE HOOD ON THE VEHICLE WILL NOT OPEN. THE FAILURE HAS NOT BEEN DIAGNOSED. THE DRIVER'S DOOR WILL NOT OPEN WITH THE KEY. THE FAILURE AND CURRENT MILEAGE WAS 190,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189419May 1, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 25 MPH ON A SUNNY DAY HEARD AND FELT A BUMP. SHE OBSERVED FROM THE REARVIEW MIRROR THAT THERE WAS A TIRE IN THE ROAD AND REALIZED IT WAS THE EMERGENCY SPARE TIRE. THERE WAS A BROKEN BOLT FOUND WITH THE TIRE IN THE STREET. THE CONSUMER STATED THE BOLT, CABLE, AND SUSPENSION MECHANISM WAS APPARENTLY RUSTY AND WORN. THE NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE WAS 82,185 ,AND THE CURRENT MILEAGE IS 82,189. *AK THE CONSUMER PROVIDED THE REPAIR INVOICE. THE DEALER STATED REPLACED FRONT AND REAR BRAKES, ROTORS AND SERVICED CALIPER. THE DEALER ALSO REPLACED THE SPARE TIRE. UPDATED 05/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189452May 1, 2007
FUEL SYSTEM, GASOLINE
FIRE STARTED FROM CAR TO OUR HOUSE. CAUSED MAJOR DAMAGE TO OUR HOUSE AND ALMOST KILLED OUR CAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187248April 7, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
1999 FORD EXPLORER SPORT WITH 76,655 MILEAGE CAUGHT FIRE, WHICH WAS PUT OUT BEFORE MAJOR DAMAGE OCCURRUED, THE FIRE STARTED AT THE MASTER CYLINDER, AT THE CRUISE CONTROL SWITCH. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187943April 5, 2007
VEHICLE SPEED CONTROL
4/5/07. 1999 FORD EXPLORER. WHILE PULLING INTO THE DRIVEWAY THE THROTTLE STUCK CAUSING LOSS OF VEHICLE CONTROL. *MC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10186841March 21, 2007
VEHICLE SPEED CONTROL
CUSTOMER TOTALED 1999 FORD EXPLORER VEHICLE WENT OUT OF CONTROL WHEN THE THROTTLE STRUCK**CC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183523February 26, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING THE VEHICLE, THE DRIVER'S FRONT SEAT WAS ROCKING AND VIBRATING DUE TO THE SEAT FAILURE, THE CONTACT WAS OCCASIONALLY UNABLE TO REACH THE PEDALS. THE CONTACT STATED THAT THIS FAILURE WAS AN ACCIDENT WAITING TO HAPPEN. *AK THE CONSUMER STATES HE WANTS TO BE REIMBURSED FOR REPAIRS. UPDATE 05/10/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181806February 6, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* - THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT 45 MPH THE ACCELERATOR PEDAL STUCK TO THE FLOOR. THE CONTACT ENGAGED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THIS ACCELERATION CONTINUED FOR A QUARTER OF A MILE. THE CONTACT TURNED THE POWER COMPLETELY OFF TO STOP THE ACCELERATION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE RPMS WENT ALMOST TO 5, AND TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO LOCAL REPAIR SHOP. THE CURRENT AND FAILURE MILEAGE WAS 117,500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179402January 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE OVERDRIVE LIGHT ON MY 1999 FORD EXPLORER(104,510) BEGAN FLASHING TODAY AND THE TRANSMISSION IS NOT SHIFTING PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178968January 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 1999 FORD EXPLORER SPORT AND APPLYING HIS BRAKES AT 10 MPH OR LESS THE ABS KICKED IN. THE BRAKE PEDAL LOST RESISTANCE WHEN APPLYING PRESSURE. THE CONTACT STATED THAT HE CAN FEEL THE PEDAL GOING STRAIGHT TO THE FLOOR. THIS HAPPENS ON A DAILY BASIS, AND SOMETIMES THIS HAPPENS WHEN DRIVING 30 MPH OR MORE. THE CONTACT STATED THAT HIS ABS LIGHT TURNED ON 2 DAYS AGO AND IS STILL ON AND WILL NOT TURN OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178317January 10, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON JANUARY 31, 2006 AFTER ARRIVING HOME FROM WORK WHICH IS APPROXIMATELY 6 BLOCKS FROM MY HOME I NOTICED AN ELECTRICAL SMELL I THOUGHT THAT IT WAS POSSIBLY MY CHRISTMAS LIGHTS ON MY HOME THAT I HAD NOT TAKEN DOWN THEN I FELT THE SIDING AND INSULATION OF MY HOME TO MAKE SURE THAT AN OUTLET WASN'T OVERLOADED OR HOT I EVEN CAME IN AND MOVE MY FURNITURE TO CHECK THE OUTLET CLOSEST TO THE DRIVEWAY AND DIDN'T FIND ANY SOURCE OF THE SMELL. MY BOYFRIEND WENT OUT AND REMOVED THE CHRISTMAS LIGHTS AND SAID HE THOUGHT THE SMELL WAS COMING FROM THE VEHICLE, AT THAT TIME I JUST ASSUMED THAT POSSIBLY IT WAS A BRAKE PAD SMELL OR SOMETHING OF THAT NATURE. THIS VEHICLE CONTAINED NO AFTER MARKET STEREO EQUIPMENT IT ONLY HAD A PROFESSIONALLY INSTALLED ALARM SYSTEM. AFTER THAT INCIDENT THE VEHICLE WAS DRIVEN APPROXIMATELY 35 MILES ROUND TRIP TWICE TO A LOCAL TOWN WITH NO VEHICLE PROBLEMS OR SMELLS. ON THE MORNING OF JANUARY 1, 2007 I GOT IN THE VEHICLE AND DROVE APPROXIMATELY 6 BLOCKS TO WORK I TURNED OFF THE VEHICLE, GATHERED MY BELONGINGS EXITED THE VEHICLE, USED THE DOOR LOCKS TO SECURE THE VEHICLE CLOCKED IN AT 5:55 A.M. AND AT APPROXIMATELY 6:15 I WAS CALLED OUT OF MY WORK BY A CORRECTIONAL OFFICER TELLING ME THAT MY VEHICLE WAS ON FIRE, IT WAS NOTICED IN A SECURITY CAMERA BY DISPATCH, A FELLOW WORKER USED 3 FIRE EXTINGUISHERS ON THIS VEHICLE BEFORE THE FIRE DEPARTMENT ARRIVED ONCE THEY ARRIVED THEY HAD TO USE SEVERAL BURST OF WATER TO BRING THE FIRE UNDER CONTROL, THE HOOD LATCH FAILED TO WORK SO THEY HAD TO REMOVE THE HOOD WITH AN AXE BECAUSE THE TIRE WELL WAS STILL GLOWING FROM THE FIRE, THE FIRE WAS PUT OUT AND IT WAS A TOTAL LOSS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178548January 10, 2007
VEHICLE SPEED CONTROL
1999 FORD EXPLORER STUCK THROTTLE THAT CAUSED THE CAR TO GO OUT OF CONTROL AND INTO THE WOODS**CC THE VEHICLE WAS TOTALED DUE TO THE DAMAGE EXCEEDING THE VALUE OF THE VEHICLE. *JB UPDATED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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