Ford Explorer Service Bulletins (2021)
292 manufacturer communications on file.
- March 15, 2022•Document ID: 10209212Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50588
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
Associated Products (6)Associated Documents - March 15, 2022•Document ID: 10209202Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB 22-2040
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern. To correct the condition, follow the Service Procedure to install new grounds on the rear knuckle.
Associated Products (4)Associated Documents - March 9, 2022•Document ID: 10209028Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; EQUIPMENT
- Mfr Comm. #:
- SSM 50571
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.
Associated Products (2)Associated Documents - February 21, 2022•Document ID: 10208154Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50529
- Date Added:
- February 23, 2022
- Manufacturer:
- LINCOLN
SummarySome 2021-2022 Bronco/F-150/Explorer/Aviator/Police Interceptor Utility and 2022 Transit vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents - February 17, 2022•Document ID: 10208148Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50504
- Date Added:
- February 23, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated stability-traction control and/or powertrain malfunction warning indicators with diagnostic trouble codes (DTCs) C00A8:11, C00A8:13, C00A6:71, C00A6:74, and C00A6:99 present in the AWD module. This may be due to a damaged wiring harness rubbing against the underbody heat shield where it routes over and into the transfer case actuator motor. Inspect the wire harness for damage and repair as necessary following the procedures in the Wiring Diagram Manual. If no damage is found, continue with normal diagnostics.
Associated Products (4)Associated Documents - February 17, 2022•Document ID: 10208146Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 50502
- Date Added:
- February 23, 2022
- Manufacturer:
- FORD
SummarySome 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
Associated Products (21)2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus+ 1 moreAssociated Documents - February 16, 2022•Document ID: 10208142Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 22-2046
- Date Added:
- February 23, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with 3.3L hybrid engine may exhibit delayed acceleration response, hesitation and/or a buck/jerk condition at low vehicle speeds with no diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM). The customer may perceive this as a delayed throttle response or lack of power. This may be more noticeable when switching between braking and acceleration. This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - February 10, 2022•Document ID: 10208108Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50483
- Date Added:
- February 16, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on 01-Aug-2021 and through 03-Jan-2022 may exhibit a lack of rear heat. This may be due to incorrectly routed coolant hoses in the engine bay. To correct the condition, inspect the 90 degree quick connect coolant hoses attached to the heater outlet hose on the driver's side of the engine. The 90 degree quick connect cooling hose with the shorter abrasion sleeve should be installed on the front port connection of the heater outlet hose, and the 90 degree quick connect cooling hose with the longer abrasion sleeve should be installed on the rear port connection of the heater outlet hose. If the coolant hoses are twisted or installed incorrectly on the heater outlet hose, remove and reinstall them correctly. Refer to Work Shop Manual (WSM), Section 303-03A.
Associated Products (2)Associated Documents - February 7, 2022•Document ID: 10207899Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
- Mfr Comm. #:
- SSM 50472
- Date Added:
- February 16, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Bronco vehicles equipped with the 2.3L engine may exhibit a red brake warning lamp and/or brake system warning message in the instrument panel cluster (IPC) with a diagnostic trouble code (DTC) P050F in the anti-lock brake system (ABS) module and a firm brake pedal. This may be due to contamination in a brake booster vacuum line. To correct this condition, replace the vehicle's vacuum hose (MB3Z-2420-A). Refer to Workshop Manual (WSM), Section 206-09 for installation instructions. For claiming, use casual part 2420.
Associated Products (2)Associated Documents - February 7, 2022•Document ID: 10207898Service Bulletin/Repair InstructionsSUSPENSION:REAR; SUSPENSION
- Mfr Comm. #:
- SSM 50471
- Date Added:
- February 16, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer vehicles may exhibit a rear axle mounting bolt that has broken. In order to correct the condition, the rear subframe, differential cover, and mounting bolts will need to be replaced in addition to any other damaged components. Inspect the halfshafts, drive shaft, and differential for any damage, replacing damaged components as necessary. Refer to Workshop Manual (WSM), Section 502-00 for removal of the subframe. Once the subframe is removed from the vehicle, remove and install any replacement components to the new subframe. Refer to WSM, Section 205-02. For claiming, use causal part 4001.
Associated Products (2)Associated Documents - February 2, 2022•Document ID: 10207895Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; STRUCTURE:BODY
- Mfr Comm. #:
- SSM 50458
- Date Added:
- February 16, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (11)Associated Documents - February 1, 2022•Document ID: 10207888Service Bulletin/Repair InstructionsSTRUCTURE:BODY; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 22-2021
- Date Added:
- February 16, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit a wind/whistle type noise at highway speeds originating from the front A-pillar applique (either side or both). This may be due to a small gap between the outboard side of the A-pillar applique and the moulding. To correct the condition, follow the Service Procedure to install thin strips of flock tape on the A-pillar applique.
Associated Products (4)Associated Documents - January 28, 2022•Document ID: 10207134Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50435
- Date Added:
- February 4, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit a driveline vibration. Workshop Manual (WSM) Pinpoint Tests G (driveline shudder) and H (driveline vibration) have been updated in WSM, Section 205-01.
Associated Products (4)Associated Documents - January 12, 2022•Document ID: 10207114Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; LANE DEPARTURE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM 50388
- Date Added:
- February 4, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required.
Associated Products (6)Associated Documents - January 7, 2022•Document ID: 10207049Service Bulletin/Repair InstructionsVISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- SSM 50379
- Date Added:
- February 4, 2022
- Manufacturer:
- FORD
SummarySome 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to replacing the motor. Refer to Workshop Manual (WSM), Section 501-17, Pinpoint Test A for 2011-2016 and Pinpoint Test B for 2017-2022 for identifying the source of the water leak.
Associated Products (4)Associated Documents - December 24, 2021•Document ID: 10205717Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 21-2434
- Date Added:
- January 1, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles and 2021 F-150 vehicles equipped with a 10R80 MHT automatic transmission may exhibit a harsh/delayed engagement and/or a harsh/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the PCM - Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or overhaul the main control valve body.
Associated Products (5)Associated Documents - December 23, 2021•Document ID: 10205694Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 50375
- Date Added:
- December 27, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
Associated Products (11)Associated Documents - December 17, 2021•Document ID: 10205531Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2446
- Date Added:
- January 1, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module (PCM). This may be due to loose or partially connected evaporative emissions (EVAP) vapor lines. To correct the condition, follow the Service Procedure to make sure the EVAP vapor lines are properly connected.
Associated Products (2)Associated Documents - December 17, 2021•Document ID: 10205488Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50361
- Date Added:
- December 26, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit poor sound quality from the left and/or right front speaker while using Bluetooth audio. This may be due to concerns with the wiring harness or connections of connector C2383A, C202, and/or C4240B. Prior to the replacement of the affected speaker, inspect the inline connections at connectors C2383A, C202, and C4240B for damage or incorrect pin fit. If no concerns are found with the wiring harness, continue with the replacement of the affected speaker.
Associated Products (4)Associated Documents - December 14, 2021•Document ID: 10205484Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50348
- Date Added:
- December 26, 2021
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit an illuminated MIL with multiple diagnostic trouble codes (DTC). These DTCs may include P04F0, P008A, P0451, P0455, P0456, P0496 and/or P018C. This may be due to the wiring harness connection at connector C1198. Prior to replacement of any components, inspect the connector and wiring harness for any damage or pin fit concerns. If any damage or pin fit concerns are found, repair the connector or harness as necessary. If no damage or pin fit concerns are found, refer to normal diagnostics.
Associated Products (4)Associated Documents