Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#899645November 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SUDDENLY STOPPED COMPLETELY, RESTARTING IT WAS IMPOSSIBLE. ALL POWER WAS LOST AND FLAMES WERE SHOOTING FROM REAR OF VEHICLE. DEALER HAS BEEN CONTACTED. *AK THE CONSUMER STATED THAT THIS CREATED AN EXTREMELY DANGEROUS SITUATION IN HEAVY TRAFFIC. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#754987November 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER
2002 ESCAPE STALLED WHILE COASTING 35-40 MPH DOWN-HILL. ENGINE, BATTERY AND OIL LIGHTS ILLUMINATED ON DASH. LOSS OF POWER STEERING AND BREAKS. VEHICLE STARTED UP IMMEDIATELY AFTER PLACING IN "PARK" POSITION. DEALERSHIP TESTED VEHICLE AND FOUND NOTHING OUT OF THE ORDINARY. VEHICLE WAS 3 DAYS OLD, 164 MILES ON ODOMETER. THIS VEHICLE IS THE REPLACEMENT TO 2001 ESCAPE THAT STALLED 4 TIMES WHILE COASTING. DEALER REPLACED FUEL PUMP, ELECTRONIC ENGINE CONTROL (EEC) RELAY ON SEPARATE OCCASIONS. VEHICLE STILL STALLED. DEALERSHIP VERY "PRO-ACTIVE" AND WILLING TO ASSIST BY OFFERING RENTAL CAR WHILE TESTING BOTH VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754598November 15, 2001
VEHICLE SPEED CONTROL
AFTER STOPPING AT A LIGHT, I ACCELERATED TO APPROXIMATELY 30-35 MPH WHEN CAR STALLED. ALL WARNING LIGHTS CAME ON. CAR RESTARTED, WE TOOK TO THE DEALER. THEY ADVISED US RIGHT AWAY THAT FORD IS AWARE THAT THESE ESCAPES HAVE THIS TYPE OF PROBLEM- THEY JUST QUIT RUNNING FOR NO REASON. THEY CHECKED IT OUT AND EVERYTHING CHECKED OUT OK. BECAUSE I AM NOW AFRAID TO DRIVE THE CAR, AS THIS IS A MAJOR SAFETY ISSUE NOT KNOWING IF CAR WILL STALL UNEXPECTEDLY GOING DOWN A FREEWAY OR IN THE MIDDLE OF A BUSY INTERSECTION, DISCUSSED RETURNING CAR TO DEALER. THEY ADVISE THAT FORD WILL NOT DO A RECALL AT THIS TIME BUT ARE AWARE OF THE PROBLEMS BEING REPORTED. THEY HAVE NO SOLUTION TO THE PROBLEM AS THEY CAN'T FIND OUT WHY IT HAPPENS ON SOME ESCAPES BUT NOT OTHERS. UNLESS THEY BUY THE CAR BACK, WE TAKE A HUGE LOSS AS IT AS DEPRECIATED IN THE 30 DAYS WE HAVE OWNED IT, PLUS OUR SALES TAX AND LICENSING COSTS. FROM WHAT WE ARE TOLD, FORD HAS NO INTENTION OF RECALLING. MY QUESTION AND COMPLAINT, IS, IF THEY KNOW THAT THE CARS STALL AND THEY CANT EXPLAIN WHY, AND THEREFORE CAN'T FIX THE PROBLEM, HOW CAN IT BE LEGAL FOR THEM TO LEAVE US IN THIS POSITION WHERE WE HAVE TO FEAR FOR OUR LIVES EVERY TIME WE DRIVE THE CAR. I CAN'T UNDERSTAND WHY THEY DON'T HAVE TO BUY THESE CARS BACK AND COMPENSATE FOR THE SALES TAX EXPENSE AS WELL. HOW CAN THEY BE ALLOWED TO LEAVE THESE CARS ON THE ROAD, WHEN WE COULD BE KILLED IF THE NEXT TIME IT STALLS WE ARE GOING 70 MPH WITH A SEMI IN BACK OF US THAT HITS US WHEN THE CAR STOPS IN THE MIDDLE OF THE FREEWAY. OR, WE ARE STARTING TO COMPLETE A TURN WHEN THE CAR STOPS AND THE ONCOMING CAR CAN'T STOP IN TIME. THE DEALER HAS TOLD US WE CAN COMPLAIN TO A TOLL FREE NUMBER AT FORD BUT BASICALLY THEY WILL DO NOTHING FOR US. PLEASE HELP US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754455November 12, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
NOT ABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS TURNED OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753979November 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH, THE VEHICLE MADE A CLUNKING NOISE AND THE ENGINE STOPPED. THIS ALL HAPPENED WITHIN 30 SECONDS. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE PROBLEM WAS A SEIZED ENGINE AND FORD IS REPLACING WITH A NEW ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898553October 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS GOING 45MPH AND STALLED WITHOUT WARNING. CONSUMER HAD ONLY OWNED VEHICLE FOR 4 DAYS. DEALER COULDN'T FIND A CAUSE, BUT KEPT IT TO INSPECT FURTHER AND GAVE CONSUMER A LOANER VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753177October 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STOPPED RUNNING WHILE AT SPEED ON THE ROAD. DEALER DIAGNOSED PROBLEM AS A SEIZED ENGINE. THE 3.0 L V6 ENGINE IS GOING TO BE REPLACED. VEHICLE ONLY HAD 331 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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