Ford Escape Complaints (2002)
1,027 consumer complaints on file.
- #567328September 4, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER NOTICED THAT THE POWER STEERING WAS NOT WORKING AS SHE TURNED AROUND A BEND, AND HER BRAKES WERE NOT EITHER.(VEHICLE HAD TURNED OFF WITHOUT KNOWLEDGE) CONSUMER FEELS THAT THIS COULD BE VERY DANGEROUS IF VEHICLE TURNS OFF AND SHE IS NOT ABLE TO RESTART IT IN TIME TO USE THE BRAKES. *SCC MANUFACTURER NOTIFIED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #766715September 4, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8017708August 30, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT ANY NOTICE. EVERYTHING WILL GO OUT LIKE POWER STEERING AND BRAKES AND ACCELERATOR, ETC. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8017605August 29, 2002ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN AND WILLNOT RESTART. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8017415August 28, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING BRAKES AND STEERING LOCKED UP AND ENGINE SHUT OFF WITHOUT ANY WARNING .DRIVER LOST CONTROL OF VEHICLE, RESULTING IN AN ACCIDENT.*AK THE CONSUMER STATED THAT THE MANUFACTURER HAD ISSUED TWO TECHNICAL SERVICE BULLETINS ON DEFECTS OF THE VEHICLE, AND THE PROBLEMS OCCURING WERE THE RESULT OF ONE OF THOSE DEFECTS. *YH
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8017471August 28, 2002STRUCTURE:BODY
WHILE DRIVING A PIECE OF METAL THAT WAS IN THE ROAD PIERCED THROUGH THE BOTTOM VEHICLE'S FLOORBOARD AND RUG, CUTTING CONSUMER ON THE LEG. CONSUMER STATED DEALER REPLACED FLOORBOARD AND RUG. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #786441August 22, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER SAYS THAT ENGINE HAD SHUT DOWN WITHOUT WARNING AND WITH FOOT OFF OF THE ACCELERATOR WHILE DESCENDING A SHALLOW HILL AT 30 MPH. CONSUMER IS CONCERNED ABOUT THE SAFETY IMPLICATIONS OF LOSING POWER STEERING AND POWER BRAKES WITHOUT WARNING IF HEAVY TRAFFIC. *SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8017020August 22, 2002POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING AT 35MPH ON FLAT SURFACE AND WITH NO WARNING ENGINE WILL STALL, CAUSING CONSUMER TO PULL OVER. DEALER WILL BE NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765977August 21, 2002ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING ON A RURAL ROAD, SPEED 45 MPH, CAR STALLED, LOST BRAKES AND STEERING. PULLED OVER, TURNED OFF KEY AND RESTARTED CAR. CAR RAN FINE ALL THE WAY TO THE DEALERSHIP. DEALERSHIP TESTED "EEC" SYSTEM AND TESTED "OK". RAN MESSAGES AND FOUND TECH SERVICE BULLETIN DATED 2/11/02. REPROGRAMMED PCM AND DID COMPLETE TSB. CAR NOW RUNS OK. I ASKED THEM IF MY COMPANY SHOULD NOTIFY EMPLOYEES WHO OWN THIS VEHICLE AND/OR IF FORD SHOULD BE NOTIFYING THE GENERAL PUBLIC. THEY SAID NO. PROBLEM INTERMITTENT AND NO WAY TO FIND THE PROBLEM UNLESS IT HAPPENS. NOT PLEASED WITH THIS ANSWER. WHAT IF I HAD BEEN ON A HIGHWAY?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765876August 19, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
ON THREE SEPARATE OCCASIONS WHILE DRIVING BETWEEN 35-40 MPH THE CAR STALLED IN TRAFFIC. THE ENGINE LIGHT CAME ON, THE OIL LIGHT CAME ON AND I LOST POWER STEERING AND POWER BRAKES. EACH INCIDENT OCCURED AFTER THE CAR HAD NOT BEEN DRIVEN FOR A LONG PERIOD. THE FIRST TIME WAS AFTER I HAD BEEN AT WORK ALL DAY AND WAS GOING HOME. THE SECOND AND THIRD TIMES WERE FIRST THING IN THE MORNING AFTER THE CAR HAD BEEN RUNNING APPROXIMATELY 10 MINUTES. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016622August 19, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING. CONTACTED DEALER, CANNOT FIX PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765775August 17, 2002STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AS I WAS DESCENDING DOWN A HILL, TRAVELING ABOUT 35 MPH, AND TURNING A BEND, I NOTICED THAT MY POWER STEERING WAS NOT WORKING AND THEN THAT MY BRAKES WERE NOT WORKING AND THAT ONE OF MY INDICATOR LIGHTS WAS LIT ON MY DASHBOARD. I PUT THE CAR IN NEUTRAL, AND TURNED THE KEY BACK ON AND IT STARTED. FORTUNATELY, NO ONE WAS AROUND BECAUSE MY BRAKES WERE NOT WORKING. I HAVE REPORTED THIS TO MY DEALER WHO DID NOT EVEN WRITE MY CONCERN DOWN. I HAVE SINCE SENT THEM A FORMAL LETTER. THIS HAS NOT HAPPENED SINCE, BUT IT COULD BE DANGEROUS WHILE TRAVELING ON BUSY ROADS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016417August 15, 2002VISIBILITY:WINDSHIELD
DURING COLD WEATHER A WHITE SUBSTANCE WILL BUILD UP INSIDE FRONT WINDSHIELD, MAKING IT HARD FOR CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765583August 13, 2002ELECTRICAL SYSTEM:IGNITION
FIRST INCIDENT OCURRED MAY 10,2002 DRIVING FROM WORK TO MY HOME. IN A STOP LIGHT, WHEN APPROACHING AN INTERSECTION, SUDDENLY AT THE POWER SYSTEM SHOT OFF AND THE VEHICLE DID NOT RE-START FOR ABOUT 20 MINUTES. PROBLEM WAS REPORTED TO THE DEALER AND NO MAJOR CAUSE WAS FOUND. ONCE AGAIN ON AUGUST 2, 2002 THE SAME THING HAPPENED, DRIVING FROM WORK TO HOME, SUDDENLY THE VEHICLE SHOT OFF ALL, THE SYSTEMS DOWN AND VEHICLE DID NOT RESTART FOR ABOUT 20 MINUTES. VEHICLE IS TAKEN TO THE DEALER AND APPARENTLY THE IS NO MAJOR PROBLEM FOUND. AFTER THAT THERE IS A COMPLAINT WITH THE DEALER CLAIMING FOR A VEHICLE REPLACEMENT. THEY DO NOT FIND THE CONDITION OR PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016023August 12, 2002ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 25 MPH, DEALER REPLACED WIRING HARNESS, VEHICLE HAS BEEN AT DEALERSHIP FOR 3 WEEKS.*AK CONSUMER STATES THAT SEVERAL WEEKS PRIOR THE VEHICLE WOULD NOT START. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016032August 12, 2002POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE STALLED TWICE AT 40 MPH. DEALER REPLACED PCM SENSOR AND REPROGRAMMED COMPUTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016056August 12, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN, AND WILLNOT RESTART. DEALERSHIP IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765392August 8, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD ESCAPE HAS STALLED REPEATEDLY AT SPEED ON HILLY TERRAIN AT LOW SPEEDS. CAR HAS BEEN TAKEN TO DEALERSHIP FOUR TIMES, BUT HAS BEEN ABLE TO REPLICATE OR CORRECT PROBLEM. DEALERSHIP HAS REPORTEDLY CONTACTED FORD MOTOR CO. HOTLINE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015682August 7, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WILL QUIT AND VEHICLE WILL STALL OUT WHILE DRIVING.CONTACTED DEALER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765335August 7, 2002STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT
2002 FORD ESCAPE. WHILE MAKING LOW SPEED TURNS, CLICKING NOSIE COMING FROM FRONT END WHEEL WELL AREA. CLICKING NOSIE SOUNDS LIKE ROTATINING PARTS ARE BINDING. FREQUENCY OF THE CLICKING SOUND IS DIRECTLY RELATED TO VEHICLE SPEED (THE SLOWER THE SPEED, THE LONGER THE TIME BETWEEN EACH SUCESSIVE CLICK). THE SOUND OCCURS WITH EITHER RIGHT OR LEFT TURNS, BUT IS MUCH MORE NOTICABLE WHILE TURNING LEFT. THIS CLICKING IS NOT A HEALTHY SOUND AND I AM WORRIED ABOUT A FAILURE OF THE AFFECTED PARTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0