Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10064557April 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENT STALLING PROBLEM OCCURS WITH MY 2002 FORD ESCAPE (V-6 ENGINE) AT SPEEDS BETWEEN 30-35 MPH AND ALWAYS WHEN I AM GOING DOWN HILL AND IN A DECELERATING SITUATION. I HAVE A 9 MILE COMMUTE ON A HILLY, CURVY 2 LANE ROAD AND DURING THE STALL I LOSE ALL POWER STEERING AND BRAKING. I HAVE HAD SOME VERY CLOSE CALLS ON CURVES WHERE I COULD EASILY HAVE LOST CONTROL AND GONE OVER AN EMBANKMENT OR HIT AN ONCOMING CAR. I HAVE ACTUALLY LEARNED TO BECOME A DEFENSIVE DRIVER MECHANICALLY BY KEEPING MY EYE ON THE RPM GAUGE WHEN I DECELERATE BECAUSE I'VE NOTICED THAT THE RPM'S SOMETIMES DROP ERRATICALLY WHEN THE CAR IS ABOUT TO STALL AND BY GIVING IT A LITTLE GAS I CAN AVOID THE STALL. THE CAR HAS BEEN BACK TO THE DEALER 3 OR 4 TIMES AND ALL TSB FIXES HAVE BEEN PERFORMED, YET THE CAR HAS STALLED AT LEAST 3 MORE TIMES SINCE THE LAST FIX. THE DEALER WANTED TO PUT A FLIGHT RECORDER ON TO HELP DIAGNOSE THE PROBLEM, BUT WANTED ME TO PUT A $500 DEPOSIT ON THE DEVICE!! WHY ISN'T FORD TAKING THIS PROBLEM MORE SERIOUSLY? FROM THE NUMEROUS COMPLAINTS I HAVE READ ON THIS SITE, IT'S OBVIOUS THAT A VERY SERIOUS PROBLEM STILL EXISTS WITH THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064342April 1, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MODEL: 2002 FORD EXCAPE XLT.ENGINE STALL WITHOUT WARNING AROUND 40 MILES PER HOUR. POWER STEERING AND BRAKE FAILED TO FUNDTION.THE LATEST ONE HAPPENED ON 3/31/2004. THE LAST ONE WAS IN LATE 2002.*AK I PURCHASED THIS VEHICLE FROM MICHIGAN (VILLAGE FORD AT DEARBORN), AND USE IT IN TEXAS CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064159March 30, 2004
SUSPENSION:FRONT:WHEEL BEARING
BOTH OF THE FRONT BEARING HAVE HAD TO BE REPLACED IN MY 2002 FORD ESCAPE. I BOUGHT THE VEHICLE WITH ONLY 15,000 MILES. IT NOW ONLY HAS 48,000 MILES. I BELIEVE THERE IS A DEFECT IN THE BEARINGS. MY VEHICLE ALSO TRIES TO STALL WHILE I'M DRIVING. I DID NOT REALIZE THIS WAS SUCH A PROBLEM. I BELIEVE THIS SHOULD BE ADDRESSED BY FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064182March 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOORS ON THE ESCAPE WILL LOCK THEMSELVES CLOSED. THEY WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAS HAPPENED 2 TIMES TO THIS CAR ON 2 DIFFERENT DOORS. WHAT IF THEY LOCKED IN AN EMERGENCY SITUATION AND WE COULD NOT GET OUT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064922March 25, 2004
ELECTRICAL SYSTEM
WHILE DRIVING THE (CRS) LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC REPLACED A SENSOR IN THE MODULAR. THE PROBLEM STILL CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062163March 14, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY VEHICLE HAS SUDDENLY AND WITHOUT WARNING STALLED WHILE DRIVING. LOSS OFPOWER STEERING, BRAKES, ETC. I NEARLY HIT ANOTHER VEHICLE AS I COULD NOT CONTROL THE CAR. THIS HAPPEND AT SPEEDS AROUNT 30 MPH AS EARLY AS 6000 MILES ON THE CAR. IT HAS HAPPENED A FEW TIMES AT SLOW SPEEDS OR WHILE BACKING OUT OF THE DRIVEWAY BUT WAS NOT AS SCARY AS THE ONES THAT HAPPENED WHILE TRAVELLING ON A BUSY ROAD AT 30 MPH. FIRST TIME I BROUGHT THE CAR TO THE DEALER THEY UPDATED THE PCM AND RESET THE RELAY SWITCH. THIS WAS SUPPOSED TO FIX THE PROBLEM. THE STALLING HAPPENED A FEW MORE TIMES BUT THEN AGAIN AT HIGH SPEEDS AT 37000 MILES. BROUGHT CAR TO DEALER AGAIN AND THEY UPDATED THE PCM(AGAIN) AND NOW SAY I NEED A NEW IAC VALVE. THEY ARE NOT EVEN SURE THIS WILL CORRECT THE SUDDEN ENGINE STALLING. I READ THROUGH THE HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE AND DISCOVERED THIS IS A VERY COMMON PROBLEM. THERE IS SOMETHING VERY WRONG WITH THE COMPUTER AND NEEDS TO BE REPLACED/RECALLED IMMEDIATELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062045March 12, 2004
ELECTRICAL SYSTEM
I BOUGHT A NEW 2002 FORD ESCAPE XLT 4X4. 4 MONTHS AFTER RECEIVING IT FROM THE FACTORY, IT LOST POWER AND DIED SUDDENLY WHILE DRIVING. I PUT THE CAR IN PARK AND RESTARTED IT. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY "REPROGRAMMED AND RESET THE RELAY SWITCH" SAYING THAT WOULD CORRECT THE PROBLEM. THEN LAST WEEK, I WAS TRAVELLING 30 MPH ON A BUSY ROAD WHEN THE EXACT SAME THING OCCURRED. THE ENGINE STOPPED AND I LOST ALL POWER, INCLUDING POWER STEERING. THIS WAS VERY DANGEROUS AS I WAS GOING AROUND A CURVE AND NEARLY WENT INTO THE ONCOMING LANES AND I WAS IN THE MIDDLE OF THE ROAD JUST AROUND A CURVE, WHERE A CAR COULD COME AROUND THE CORNER AND NOT BE ABLE TO STOP IN TIME BEFORE HITTING ME. LUCKILY I WAS ABLE TO COAST FOR A FEW FEET AND THEN RESTART THE CAR AGAIN. I RETURNED TO THE SAME FORD DEALERSHIP AGAIN AND THEY "REPROGRAMMED THE COMPUTER AGAIN" I HAVE HAD NEW CARS BEFORE AND HAVE NEVER HAD THIS HAPPEN OR HEARD OF THIS HAPPENING. I DO NOT FEEL IT IS SAFE TO HAVE A CAR'S ENGINE JUST STOP WHILE DRIVING AT 30 MPH ON A ROAD. I FEEL THERE IS SOMETHING DEFECTIVE WITH THE COMPUTER THAT CAME WITH THE VEHICLE AND THE COMPUTER NEEDS TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065304March 11, 2004
POWER TRAIN
OUT OF WARRANTY TRANSMISSION FAILED AT 49K MILES. *PH THE VEHICLE EXPERIENCED A SHUDDER SINCE 37K MILES WHICH ONLY OCCURRED A COUPLE TIMES PER MONTH. FORD FAILED TO ALERT THE CONSUMER OF THE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIR. SERVICE BULLETIN#16056636254 *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061806March 10, 2004
TIRES
CONSUMER WILL PROVIDE DETAIL INFORMATION ON THE CONTINENTAL TIRES. MODEL SIZE AND THE DOT# AND THE PROBLEMS SHE HAD WITH THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059975February 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TWO TRANSMISSION FAILURES. THE TRANSMISSION WAS REPLACED @ 18,118 MILES AND THEN AGAIN @ 39,933 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058873February 24, 2004
ENGINE AND ENGINE COOLING
ENGINE STALLED COMING OUT OF DRIVEWAY. I COULD NOT STEER OR USE BRAKES. ALL THE ENGINE LIGHTS CAME ON. I PUT THE TRUCK IN PARK AND IT STARTED BACK UP WITH NO PROBLEMS. I AM TAKING THE TRUCK TO THE DEALERSHIP TOMARROW. I WISH I KNEW ABOUT THE STALLING COMPLAINTS BEFORE I PUT MY TWO CHILDREN IN THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044217January 27, 2004
STRUCTURE, VISIBILITY:WINDSHIELD
THE WINDSHIELD LEAKED WATER WHEN IT RAINED. THE DEALER STATED THAT THE WINDSHIELD WAS SEPARATING FROM THE MOLDING, AND IT'S NOT A SAFETY DEFECT IT WAS NORMAL. *AK WHILE DRIVING WATER WOULD GET INSIDE THE VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055797January 23, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE
THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO FLOOR, THE VEHICLE STALLED AND THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALER FOR ANALYSIS . WHEN THE PROBLEM HAPPENS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054769January 23, 2004
AIR BAGS:FRONTAL
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND A DEER CAME OUT IN THE ROAD AND I HIT IT. THE CAR SUSTAINED ENGINE DAMAGED AND PUSHED THE HOOD UP. IT PUSHED THE ENGINE BACK AND THE AIR BAGS DID NOT DEPLOY. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050466January 23, 2004
SUSPENSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING AT ANY SPEED, THE ENGINE WAS RUMBLING. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WAS UNCONTROLLABLE JUMPING AND OR KICKING. THE DEALER REPLACED ONE DEFECTIVE PART AND WAS TOLD THAT THE RUMBLING NOISE WOULD NEED TO BE INVESTIGATED BY FORD ENGINEERS. FORD DID NOT KNOW WHAT WAS CAUSING THE NOISE, BUT SAY IT WAS NOT DANGEROUS. THE VEHICLE WOULD SHAKE AT CERTAIN SPEEDS AND CD'S WOULD GET STUCK IN THE CD PLAYER. *SC THE ROTORS WERE REPLACED BECAUSE THEY WERE OUT OF ROUND, THE STABILIZER END LINKS WERE REPLACED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054515January 20, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, ENGINE AND ENGINE COOLING
2002 FORD ESCAPE ONLY 2 YEARS OLD AND FORD WILL NOT HONOR WARRANTY BECAUSE REAR WIPERS NOT WORKING AND ENGINE MAKES AND JERK AT 3K RPM, NOT PART OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054516January 20, 2004
VISIBILITY:GLASS, SIDE/REAR
FOR THE SECOND TIME, THE REAR WINDOW ON MY COMPANY-OWNED FORD ESCAPE HAS SHATTERED. THE TRUCK WAS PARKED IN A GARAGE DURING THIS SECOND OCCURANCE, DURING A NIGHT WHEN THE TEMPERATURES WERE IN THE TEEN'S. I'D BLAME THE COLD WEATHER, BUT THIS ALSO HAPPENED LESS THAN 6 MONTHS AGO DURING THE SUMMER WHILE DRIVING AT 65MPH ON A HIGHWAY. IN BOTH CASES, THE SHOCKS THAT HOLD THE REAR WINDOW UP WHEN OPEN, HAVE EXTENDED TO FULL LENGTH, AND AS A RESULT, SCRATCHED THE PAINT ON THE REAR TAILGATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055311January 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT STALLED AND THE WHEELS LOCKED UP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071124January 15, 2004
SERVICE BRAKES, HYDRAULIC
EXCESSIVE FRON ROTOR WEAR: THE DEALER EXAMINED THE ROTORS AND SAID THE WEAR WAS NORMAL, EVEN THOUGH THE MEASUREMENTS HE GAVE ME SHOW THE ROTORS ARE 70% WORN. HE AGREES THAT THEY SHOULD BE COMPLETELY WORN OUT BEFORE 50,000 MILES AND STILL CONSIDERS THIS TO BE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070231January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN
WITH NO WARNING THE AUTOMATIC TRANSMISSION ON OUR ESCAPE FAILED COMPLETELY AT 44,130 MILES. SO FAR, NO FINANCIAL ASSISTANCE HAS BEEN OFFERED BY FORD OR THE REPAIRING DEALER DISPITE ATTEMPTS BY ME TO GET RELIEF FOR THE $2700 REPAIR BILL! WE HAVE HAD A LOUD NOISE COMING FROM THE DRIVETRAIN SINCE ABOUT 18,000 MILES AND HAD IT CHECKED AT 25,000 BY OUR LOCAL FORD DEALER. THE DEALER INSISTED THAT IT WAS ONLY TIRE NOISE...WHICH WHILE VERY SCEPTICAL, WE ACCEPTED WITH THE CAVEAT THAT WHEN WE EVENTUALLY REPLACED THE TIRES, THE NOISE WOULD BE GONE OUR WE EXPECTED THE VEHICLE TO BE REPAIRED AT NO CHARGE. SINCE THE TRANSMISSION'S VERY PREMATURE FAILURE, WE HAVE REVISITED THE POWERTRAIN NOISE AS WE NOW SUSPECT ITS SOURCE MAY HAVE CAUSED THE TRANSMISSION FAILURE. BOTH FRONT WHEEL BEARINGS HAVE BEEN CHANGED, THE WHEELS AND TIRES HAVE BEEN SUBSTITUTED AND THE VERY LOUD NOISE CONTINUES. TWO FORD DEALERS HAVE INSPECTED THE VEHICLE AND NO ONE YET HAS AN IDEA OF WHAT THE SOURCE OF THE NOISE IS NOW! THIS TRUCK IS A TRUE LEMON AND I THINK FORD SHOULD BE STEPPING UP TO THE PLATE TO FIX AND PAY FOR THIS PROBLEM AS WELL AS ALL OR MOST OF THE TRANSMISSION REPAIR!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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