Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10455408April 16, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT BRAKE FLUID WAS LEAKING AND CAUSED A SHORT IN THE BRAKE CONTROL MODULE. THE BRAKE CONTROL MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455117April 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) IN JANUARY, THE MANUFACTURER ADVISED THAT A SECOND LETTER WOULD BE SENT TO THE CONTACT IN APRIL TO ADVISED OF WHEN THE VEHICLE COULD BE REPAIRED. THE CONTACT NEVER RECEIVED THE LETTER AND CONTACTED THE LOCAL DEALER. THE DEALER STATED TO THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT READILY AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXHIBIT ONE OF THE RECALL CONSEQUENCES IF THE VEHICLE WAS NOT REPAIRED IN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455041April 12, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE CONTACT WAS INFORMED THAT THE REPAIR PARTS WOULD NOT BECOME AVAILABLE UNTIL AFTER A SIX MONTH WAITING PERIOD. THE CONTACT STATED THAT THE TIME INVOLVED WITH HAVING TO WAIT TO HAVE THE DEFECT REPAIRED WAS UNSATISFACTORY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454464April 8, 2012
VISIBILITY
REAR WINDOW EXPLODED WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454245April 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMEBR 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A TIME TABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE WAS GOING TO BE INSPECTED SOON AND SHE FEARED THE POTENTIAL FIRE HAZARD. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453316March 28, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES ARE LIKE HITTING A BRICK SOMETIMES DON'T STOP YOU HAVE TO PUMP. AND IT FEELS LIKE ITS PUSHING BACK . BRAKE LIGHT IS ON. CALLED FORD ABOUT RECALL ON BRAKE ABS AND THEY SAY WE DON;T KNOW WHEN WE WILL HAVE THE PART PARK THE CA. THIS IS DANGEROUS I HAVE ONLY ONE VEHICLE AND HAVE TO DRIVE TO GET TO WORK. IS THERE NO ALTERNATIVE? WHAT ELSE CAN BE DONE FORD GETS AWAY WITH SO MUCH!!! WILL FORD REIMBURSE FOR A RENTAL UNTIL THIS IS FIXED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452970March 26, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THERE WAS AN ABNORMAL NOISE AND THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH AND FALL TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE FUEL STRAPS AND THE PLATE THAT HELD THE FUEL TANK IN PLACE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452874March 24, 2012
ELECTRICAL SYSTEM
ON MARCH 7,2012, SOMEONE KNOCKED ON MY DOOR AND TOLD ME MY CAR WAS ON FIRE. IT HAD BEEN PARKED ON MY CARPORT FOR OVER 2 HOURS.THERE WAS AN ABS RECALL BUT I WAS TOLD BY MY LOCAL DEALERSHIP THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST JULY, MAYBE LONGER.THEY ALSO INFORMED ME THAT THE VEHICLE WOULD BE SAFE TO DRIVE SINCE I HAD NO PREVIOUS PROBLEMS WITH IT.THE ESCAPE WAS TOWED TO A SECURED LOCATION TO BE INSPECTED BY MY INSURANCE AND A FORD REP. NO CONCLUSSION @ THIS TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10452666March 22, 2012
VEHICLE SPEED CONTROL
THE PROBLEM BEGAN WITH THE RPMS DROPPING TO UNDER 300 WHEN IDLING AT A STOP SIGN OR STOP LIGHT. VEHICLE WOULD ALSO DIE WITH NO WARNING. PROBLEM PROGRESSED TO REVVING UP TO OVER 4000 RPMS WHEN IN PARK EITHER AT FIRST START OR AFTER DRIVING AND SHIFTING INTO PARK. PROBLEM HAS PROGRESSED TO SURGING AND REVVING FROM NORMAL DRIVING SPEED OF 65 MPH AND 1500 RPMS TO 2500 RPMS FORCING ME TO BRAKE TO KEEP THE VEHICLE UNDER CONTROL OR AT THE POSTED SPEED LIMIT. PROBLEM HAS ALSO PROGRESSED THAT WHEN ATTEMPTING TO IDLE AT A STOP SIGN OR STOP LIGHT, RPMS WILL REMAIN ELEVATED AT 1500 FORCING ME TO BRAKE VERY HARD TO KEEP THE VEHICLE STOPPED. WHEN SHIFTING INTO PARK THE RPMS WILL REV UP TO 4200 RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451652March 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OR PASSING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL JAMMED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS THEN ABLE TO TURN THE IGNITION OFF AND STOP THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE CRUISE CONTROL CABLE WAS THE CAUSE OF THE FAILURE. THE CRUISE CONTROL CABLE WAS DISCONNECTED TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. UPDATED 04/19/2012*LJ THE CONSUMER STATED THE CRUISE CONTROL CABLE WAS DISCONNECTED AFTER THE 4TH OCCURRENCE.UPDATED 04/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451140March 12, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 07E023000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 04/06/12*LJ THE CONSUMER STATED BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER. UPDATED 04/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450992March 8, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CPSC#I1220674A. 2002 FORD ESCAPE. CONSUMER STATED SHE RECEIVED A LETTER INFORMING HERE THERE WAS A SAFETY RECALL 11S24 ON HER CAR. *LN THE CONSUMER STATED THE RECALL WAS FOR A FAULTY ABS RELAY. THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL LATE SPRING 2012. THE CONSUMER WAS ADVISED TO PARK THE VEHICLE OUTDOORS AWAY FROM STRUCTURES, AS THE DEFECT COULD RESULT IN A FIRE EVEN AFTER THE VEHICLE WAS TURNED OFF. *JB UPDATED VOQ 03/15/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450271March 5, 2012
SERVICE BRAKES, HYDRAULIC
TOOK THE VEHICLE INTO FORD TO ADJUST BRAKES BECAUSE THE FELT MUSHY AND PEDAL TRAVELED TO THE FLOOR. FORD ADJUSTED THE BRAKES, FOUND A CRACKED BRAKE LINE, AND BLEED THE BRAKES AND CHARGED $260. TWO WEEKS LATER THE SAME PROBLEM OCCURRED. LEFT THE CAR AT FORD THIS TIME THEY SAY A FAULTY MASTER CYLINDER WHICH IS ANOTHER $280. NOW OF COURSE THEY CLAIM THIS HAS NOTHING TO DO WITH THE RECALL FOR THE LEAKING MASTER CYLINDER CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450054March 2, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 FOR THE VEHICLE. THE CONTACT CALLED HER NEAREST DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APRIL 2012. PRIOR TO RECEIVING THE RECALL NOTICE, THE CONTACT WAS TRAVELING 10 MPH WHEN SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL DROPPED TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449072February 23, 2012
ENGINE AND ENGINE COOLING
THE CAR HAD THE ORIGINAL PLUGS IN IT AT THE TIME OF THE FIRST INCIDENT. IT HAD ALWAYS RAN GREAT SO WE HAD NO REASON TO CHANGE THEM. WHILE DRIVING DOWN THE ROAD IT WENT FROM FINE TO A LOUD BANG AND RUNNING TERRIBLE SOUNDING LIKE IT HAD OPEN HEADERS. THE SPARK PLUG BLEW OUT OF THE HEAD BREAKING THAT CYLINDER 3 COIL PACK AS WELL. WE HAD IT HELI COILED AND CHANGED THE PLUGS TORQUEING THEM TO SPEC WITH A TORQUE WRENCH AND CHANGING ALL THE COIL PACKS AS WELL JUST BECAUSE, ABOUT 30000 MILES LATER (2-21-12) IT HAPPENED AGAIN ON CYLINDER 6. OBVIOUSLY THIS IS A CASTING ISSUE WITH THE HEAD BEING TOO THIN AT THE PLUG THREADS. I HAVE RESEARCHED THIS AND IT IS EXTREMELY COMMON ONLINE. PLEASE HAVE THEM RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448730February 21, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AFTER 10 YEARS. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448107February 15, 2012
SERVICE BRAKES, HYDRAULIC
I CRASHED ON NOVEMBER 24TH OF 2010 DUE TO NOT BEING ABLE TO STOP FAST ENOUGH BECAUSE OF MY ANTI LOCK BRAKES. HURT SOMEONE IN THE PROCESS,HAD TO PAY FINES AND COURT COSTS AND AN ACCIDENT ON MY PERFECT RECORD BECAUSE I WAS AT FAULT FOR RUNNING INTO THEM. AND I WAS LEFT WITH A TOTALED TRUCK I HAD TO SELL TO PAY FOR FINES AND NOW I FOUND OUT THERE WAS A RECALL ON MY ANTI LOCK BRAKES WHICH EXPLAINS WHY IT WASN'T WORKING RIGHT.... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10447915February 14, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE MANUFACTURER TOLD THEM THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SURVIVE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT MODULE) WILL NOT BE AVAILABLE UNTIL APRIL AND DOES NOT KNOW IF THE PARTS WILL BE AVAILABLE OR NOT. THE CONTACT STATED THIS WAS NOT SATISFACTORY BECAUSE THE RECALL STATED THE VEHICLE COULD CATCH FIRE. THE CURRENT MILEAGE WAS 95,000. UPDATED 03/14/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447957February 14, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
I HAVE RECEIVED A NOTICE FROM FORD M.C. THAT MY FORD 2002 ESCAPE CAN SPONTANEOUSLY CATCH FIRE AND BURN MY HOUSE DOWN WHILE TURNED OFF INSIDE MY GARAGE OR WHILE RUNNING, THEREFORE I SHOULD STOP PARKING THE VEHICLE NEAR ANY HOUSE STRUCTURES. WHEN I CALLED FORD, I'M TOLD THAT THE VEHICLE IS OTHERWISE SAFE, WHILE IT IS SCHEDULED TO BE REPAIRED SOMETIME IN QUARTER #2 OF THIS YEAR. HOW SAFE DOES THIS SOUND TO YOU..??? I HAVE DETECTED THE HOT SMELL ODORS REFERRED TO WITHIN THE LETTER (RECALL NOTICE) & AM CONCERNED THAT THE GOVERNMENT IS GIVING FORD TOO MUCH SLACK IN RESOLVING A MATTER THAT APPEARS TO BE QUITE VOLATILE (PUN INTENDED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447316February 9, 2012
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
RECEIVED NOTICE FROM FORD REGARDING SAFETY RECALL 11S24 FOR ESCAPE 2002 DATED JANUARY 2012. ADVISED NOT TO PARK CAR NEAR ANY STRUCTURES TO PREVENT A POTENTIAL FIRE FROM SPREADING IN UNLIKELY EVENT THAT YOUR ABS MODULE DEVELOPS AN ELECTRICAL SHORT. FORD DEALER INSPECTION PERFORMED 2/9/2012 STATES CAR WILL NEED SAFETY RECALL PARTS BUT WILL NOT BE AVAILABLE FOR 45 DAYS OR LATER. CONTACTED FORD MFG, CUSTOMER SERVICE SUPERVISOR TRIED TO LOCATE PARTS- UNAVAILABLE. SUPERVISOR SAYS NOTICE IS NOT OFFICIAL YET, THERE ARE NO IMPLEMENTATION PLANS OR PARTS AVAILABLE FOR OLDER CARS, NO REPAIR PROCEDURES AVAILABLE. OFFERED TO HELP ME QUALIFY FOR A NEW CAR AND WORK WITH LOCAL DEALERSHIP. 2ND OFFER TO PLACE AFTERMARKET PARTS AT MY COST AND APPLY FOR REIMBURSEMENT/PARTIAL REIMBURSEMENT/NO REIMBURSEMENT BASED ON IF THE RECALL IS GOING TO GO THROUGH. IS THIS OFFICIAL OR NOT OFFICIAL, AND IS FORD RELEASING THEMSELVES OF LIABILITY IF THERE IS PROPERTY DAMAGE AND THAT IS THE NATURE OF THE LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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