Ford Edge Service Bulletins (2019)
203 manufacturer communications on file.
- September 9, 2020•Document ID: 10180340Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2301
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (26)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford F-150+ 6 moreAssociated Documents - August 21, 2020•Document ID: 10179183Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT
- Mfr Comm. #:
- SSM 49122
- Date Added:
- September 2, 2020
- Manufacturer:
- LINCOLN
SummarySome 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual > Maintenance > Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
Associated Products (28)2020 Ford Edge2020 Ford F-1502020 Lincoln Continental2020 Lincoln MKZ2020 Lincoln Nautilus2019 Ford Edge2019 Ford F-1502019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKZ2019 Lincoln Nautilus2018 Ford Edge2018 Ford F-1502018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford F-1502017 Ford Fusion+ 8 moreAssociated Documents - August 13, 2020•Document ID: 10179367Service Bulletin/Repair InstructionsTRACTION CONTROL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 49091
- Date Added:
- September 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles may exhibit a false traction control or yaw control event. This may be due to software in the anti-lock braking system (ABS) module. To correct the condition, reprogram the ABS module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 2B373 and labor times in Section 02 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - August 13, 2020•Document ID: 10179362Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 49088
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge vehicles may exhibit an Overspeed Warning message displayed in the IPC. The warning may display at 118 km/h (73 mph). To correct the condition, perform an as-built configuration of the IPC using the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - August 12, 2020•Document ID: 10179334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49084
- Date Added:
- September 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (50)2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge2019 Ford Escape+ 30 moreAssociated Documents - August 12, 2020•Document ID: 10179121Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2259
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
Associated Products (29)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus2020 Lincoln Navigator+ 9 moreAssociated Documents - July 13, 2020•Document ID: 10177863Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 20-2233
- Date Added:
- August 6, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Associated Products (195)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Ford Explorer+ 175 moreAssociated Documents - July 10, 2020•Document ID: 10177867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2234
- Date Added:
- August 6, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P044C, P1026, P1285, P1299, P139A and/or P2457 stored in the powertrain control module (PCM). The vehicle may also exhibit low coolant level, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), and/or an external coolant leak. This may be due to the exhaust gas recirculation (EGR) cooler and/or settings in the PCM software. To resolve the condition, inspect the EGR cooler and/or update the PCM software.
Associated Products (6)Associated Documents - July 10, 2020•Document ID: 10177705Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 48991
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0128, P0217, P0330, P1026, P1299, and/or P130D. This may be due to the engine coolant temperature (ECT) sensor or knock sensor wiring harness. To correct the condition, replace the 12A648 ECT sensor and 12A699 knock sensor. Do not disconnect the ECT sensor from the knock sensor harness in case parts are called back for analysis. For claiming, use causal part 12A699 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (26)2020 Ford Edge2020 Ford F-1502020 Lincoln Continental2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Ford F-1502019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2019 Lincoln Nautilus2018 Ford Edge2018 Ford F-1502018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2017 Ford Edge2017 Ford F-1502017 Ford Fusion2017 Lincoln Continental+ 6 moreAssociated Documents - June 24, 2020•Document ID: 10176957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- SSM 48935
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (9)Associated Documents - June 21, 2020•Document ID: 10176992Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 48929
- Date Added:
- July 7, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early to mid August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (9)Associated Documents - June 17, 2020•Document ID: 10177042Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 48908
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 101 moreAssociated Documents - June 8, 2020•Document ID: 10176841Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 20-2194
- Date Added:
- July 6, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles may exhibit a slow fuel fill and/or spit back during refueling. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (3)Associated Documents - June 3, 2020•Document ID: 10176837Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY; POWER TRAIN:DRIVELINE
- Mfr Comm. #:
- TSB 20-2190
- Date Added:
- July 6, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. The vehicle may also exhibit a harsh upshift and downshift. These harsh engagements may result in an engagement clunk from the driveline. This may be due to various powertrain control module (PCM) software parameters for harsh engagements when shifting from various shifter selector positions. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (6)Associated Documents - May 18, 2020•Document ID: 10175895Service Bulletin/Repair InstructionsSEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- TSB 20-2171
- Date Added:
- June 5, 2020
- Manufacturer:
- LINCOLN
SummarySome 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 72 moreAssociated Documents - May 7, 2020•Document ID: 10175886Service Bulletin/Repair InstructionsSERVICE BRAKES; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 20-2151
- Date Added:
- June 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 24-Jan-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittently stuck open brake vacuum tube assembly causing an uncommanded high air flow intake manifold leak. To resolve the condition, replace the brake vacuum tube assembly.
Associated Products (4)Associated Documents - April 22, 2020•Document ID: 10174421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48757
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Lincoln Continental2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-550+ 54 moreAssociated Documents - March 9, 2020•Document ID: 10172972Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48619
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)2020 Ford Ecosport2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Ford Transit Connect2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-350+ 131 moreAssociated Documents - March 3, 2020•Document ID: 10172955Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48608
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySSM 48608 - 2019 Edge - Ambient Air Temperature Inaccurate Some 2019 Edge vehicles may exhibit an incorrect or inaccurate ambient air temperature (AAT) reading. This may be due to the software in the front controls interface module (FCIM). To correct the condition, reprogram the FCIM with the latest software level of the appropriate Ford scan tool. For claiming use causal part 18842 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 24, 2020•Document ID: 10171966Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- SSM 48579
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. This is due to the connector being submerged in transmission fluid during the main control manufacturing process. A trace amount should be considered normal and will not affect the function of the transmission. Do not attempt a repair for this condition. If more than a trace amount of fluid is found, follow normal diagnostics in the Workshop Manual(WSM), Section 307-01>Diagnosis and Testing>Leakage Inspection.
Associated Products (10)Associated Documents