Ford Edge Service Bulletins (2015)
182 manufacturer communications on file.
- August 9, 2019•Document ID: 10164508Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Mfr Comm. #:
- SSM 48130
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 moreAssociated Documents - August 7, 2019•Document ID: 10164497Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48123
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummaryFor Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Associated Products (196)2019 Ford E-3502019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKZ+ 176 moreAssociated Documents - August 7, 2019•Document ID: 10164420Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN
- Mfr Comm. #:
- TSB 19-2236
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter. Follow the Service Procedure steps to correct the condition.
Associated Products (4)Associated Documents - July 29, 2019•Document ID: 10163593Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48108
- Date Added:
- August 7, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (59)2019 Ford Edge2019 Ford Expedition2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Ford Ranger2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Navigator2018 Ford Edge2018 Ford Expedition2018 Ford Explorer2018 Ford F-150+ 39 moreAssociated Documents - July 22, 2019•Document ID: 10163589Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- SSM 48094
- Date Added:
- August 7, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a root cause determination, replace the drivers side wiper motor with updated service part FT4Z-17508-H, and make sure the customer is advised to keep the cowl area clean of ice and snow. Refer to Workshop Manual (WSM), Section 501-16 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)Associated Documents - June 27, 2019•Document ID: 10162071Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2208
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (16)Associated Documents - June 20, 2019•Document ID: 10162086Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- SSM 48049
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford Edge2018 Ford Explorer2018 Ford Flex2018 Ford Fusion2018 Ford Taurus2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford Flex2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT+ 27 moreAssociated Documents - June 13, 2019•Document ID: 10162062Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2172
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (25)2019 Ford Edge2019 Ford Escape2019 Ford Fusion2019 Lincoln MKC2019 Lincoln MKZ2018 Ford Edge2018 Ford Escape2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ+ 5 moreAssociated Documents - May 20, 2019•Document ID: 10160936Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47993
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
Summary2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor originating from the PTU, or noise originating from the PTU. These vehicles may be a candidate for rebuild using PTU Idler Gear/Shaft/Bearing Kit (GB5Z-7P258-A). Refer to Workshop Manual (WSM), Section 308-07.
Associated Products (16)Associated Documents - May 10, 2019•Document ID: 10160931Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47976
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
SummaryOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental+ 252 moreAssociated Documents - May 6, 2019•Document ID: 10160880Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 47967
- Date Added:
- June 6, 2019
- Manufacturer:
- FORD
SummarySome 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (101)2019 Ford Ecosport2019 Ford Edge2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ+ 81 moreAssociated Documents - April 26, 2019•Document ID: 10159494Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM 47948
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (163)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ+ 143 moreAssociated Documents - April 26, 2019•Document ID: 10159489Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47850
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySome 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (181)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT+ 161 moreAssociated Documents - April 10, 2019•Document ID: 10159508Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47922
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify is not separated or damaged. If the center stem is damaged or separated from the housing this will result in oil flow through the reservoir drain port causing low engine oil pressure and internal engine damage. If the filter housing stem is damaged or separated, the oil filter housing must be replaced. If the center stem is not damaged or separated, the O-ring seals on the stem and housing must be replaced each time the filter is serviced.
Associated Products (23)2019 Ford Edge2019 Ford F-1502019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Edge2018 Ford F-1502018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford F-1502017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford F-150+ 3 moreAssociated Documents - March 7, 2019•Document ID: 10156571Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR; STEERING
- Mfr Comm. #:
- SSM 47850
- Date Added:
- April 3, 2019
- Manufacturer:
- FORD
Summary2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module (HSWM) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down > HVBoM > Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual (WSM), Section 211-05.
Associated Products (23)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Continental2019 Lincoln MKX2018 Ford Edge2018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Lincoln Continental2018 Lincoln MKX2017 Ford Edge2017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Lincoln Continental2017 Lincoln MKX+ 3 moreAssociated Documents - February 22, 2019•Document ID: 10156887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47824
- Date Added:
- April 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (87)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer+ 67 moreAssociated Documents - February 22, 2019•Document ID: 10155575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47824
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (130)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC+ 110 moreAssociated Documents - February 21, 2019•Document ID: 10156894Service Bulletin/Repair InstructionsSTEERING:AUTOMATED/ADAPTIVE STEERING; STEERING: STEERING WHEEL/HANDLE BAR; STEERING
- Mfr Comm. #:
- 19B04-S1
- Date Added:
- April 8, 2019
- Manufacturer:
- FORD
SummaryCertain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
Associated Products (3)Associated Documents - February 21, 2019•Document ID: 10155582Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 19B04-S1
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummaryCertain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
Associated Products (3)Associated Documents - February 14, 2019•Document ID: 10156890Service Bulletin/Repair InstructionsSTEERING:AUTOMATED/ADAPTIVE STEERING; STEERING; STEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 19B04
- Date Added:
- April 8, 2019
- Manufacturer:
- FORD
SummaryCertain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
Associated Products (3)Associated Documents