Ford Ecosport Complaints (2021)

257 consumer complaints on file.

#11659923May 9, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 25V126000 (Power Train) and 23V905000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659291May 6, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart. The contact received notifications of NHTSA Campaign Numbers: 25V126000 (Power Train) and 23V905000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,606. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659018May 5, 2025
ENGINE, ELECTRICAL SYSTEM
2021 Ford EcoSport SES 2.0L gets an Engine Coolant Over-Temperature and Service Engine Soon Warning. In each instance, the Ford service center replaced the engine coolant temperature sensor and/or its associated wiring. In a short time after the repair, the same issue reoccurs (over six times now). Engine is not actually experiencing an over-temp issue, it is just that the sensor/wiring is faulty. When the issue occurs, the car is put into limp mode with reduced power/acceleration, sometimes at highway speeds or when accelerating onto the highway. I've been caught in traffic at highway speed then the car suddenly loses power in limp-mode forcing me to move over to slow lane or to pull over to the shoulder to avoid impeding traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658401May 2, 2025
ENGINE
I have been waiting on this part for nearly year , engine oil pump drive belt tensioner arm to fracture,separate from the tensioner backing plate, or oil pump drive beltmarerialmay degradean lose teeth resulting in lose of engine oil pressure an cause engine damage which can cause me to wreck, I am needing this fixed as I do a lot of driving with with special needs granddaughter, please help get the part or buy back my vehicle than you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658115May 1, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the transmission was slipping. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling ) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657772April 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657558April 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657320April 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. No warning light was illuminated. The local dealer was contacted, and the vehicle remained at the dealer until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656783April 25, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656346April 23, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656275April 23, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling ) and 25V126000 (Power Train); however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656264April 23, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656263April 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that two dealers were contacted; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656179April 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655929April 21, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Why isn’t FREDERICK FORD offering any solutions to BOTH my recalls. Why do I have to drive a car I pay a hefty payment each month not knowing if it will mess up at anytime, and has?!? I have many records and have been having trouble ever since I got the car. This is my 2nd complaint to y’all. When I got the 1st recall back in Jan 2024 and has yet to be fixed. This one started on <3/04/25 and I didn’t get the notice til 4/21/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655851April 21, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the “Service Transmission” message was displayed on the instrument panel. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 7,200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655814April 21, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655484April 18, 2025
POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact stated while driving 25 MPH and depressing the accelerator pedal, the gear shifter engaged independently. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V126000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the parts would become available. The failure mileage was 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655232April 17, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655046April 16, 2025
ENGINE, ELECTRICAL SYSTEM
I am filing this complaint regarding critical safety issues with my 2021 Ford Ecosport that arose immediately after an engine replacement performed under Recall #23S64 (Engine Oil Pump Belt and Tensioner Replacement). On [XXX], I dropped off my vehicle at Covert Ford-Lincoln in Austin, TX, for the recall repair. The dealership replaced the engine, but since then, my vehicle has developed severe defects directly resulting from Ford’s improper repair procedures. On [XXX], I picked up the vehicle. Within 20 miles, it abruptly shut off while in motion and would not restart, creating a serious safety hazard. The vehicle was towed back to the dealership, where they blamed the issue on a faulty battery—despite no prior issues. I paid $300 for a replacement. During a test drive, the check engine light illuminated, and the dealership diagnosed a knock sensor issue, which they claimed was unrelated to the engine replacement. They charged me nearly $200 for the repair, saying it was “bad timing.” On April 11, 2025, after nearly two months without resolution, I visited the dealership to find the vehicle still unrepaired. I also discovered damage to the hood while in their care and was informed of additional issues, including unusual piston sounds from the new engine. These problems, including the engine shutdown, knock sensor failure, and piston damage, were nonexistent before the recall repair and are clear consequences of Ford’s mishandling of the engine replacement. These unresolved defects have rendered my vehicle unsafe and unusable for over two months. I am requesting that Ford replace my vehicle or issue a full refund, as the recall repair has caused systemic and ongoing failures. Ford must take responsibility for ensuring the safety and reliability of their vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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