Ford Ecosport Complaints (2021)

257 consumer complaints on file.

#11596413June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at approximately 35 MPH, the oil pressure warning light illuminated, and the vehicle suddenly stalled. The vehicle was able to be restarted. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596387June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while her husband was driving approximately 15 MPH, the vehicle started sputtering and lost motive power. The low oil pressure warning light illuminated. The contact's husband was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where the failure persisted. The dealer determined that the failure was related to the recall. There was no further information provided. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596222June 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596163June 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the low oil pressure warning light illuminated. The contact pulled to the side of the road. The contact was able to drive to the dealer, where the brakes failed, and the vehicle stalled. The dealer diagnosed that the engine had seized due to the oil pump drive belt tensioner failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that he could be reimbursed for vehicle rental expenses. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595969June 23, 2024
ENGINE
Ford dealership quote to replace engine $7100.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595450June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The engine had a misfire and the RPM's became elevated. Additionally, the vehicle stalled, and the engine overheated. The contact stated that several unknown warning lights illuminated, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed crankshaft. The contact was informed that the crankshaft needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,993. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595311June 19, 2024
ENGINE
Ford is stating a parts will not be available until early 2025. I almost lost my light driving last night on the highway. The car started slowing down, and making a noise and then started shaking out the blue on the highway and the engine was making a lot of noise. Thank goodness I was able to maneuver my car and not strike a concrete barrier or another vehicle, but I had to pay $200.00 to tow my car home and missed my shift for work. The Low Engine Oil Pressure alert came up on my dashboard, which is related to recall; Campaign: 23S64/23V905. This recall states the vehicle is safe to drive which is a lie. I am still financing this car and it is undriveable. Ford MUST supply a loaner vehicle until the parts come in and/or pay for all Uber/Lyft, grocery delivery fees etc as no one can wait a whole year for parts to come in for Ford not making a safe vehicle in the first place. I also have video of how loud my engine is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594128June 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594100June 13, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The low fuel indicator light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593539June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593364June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that one day while driving at highway speeds, the low oil pressure and check engine messages appeared on the instrument panel and the vehicle stalled. The vehicle was towed to the residence where it remained. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593012June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592893June 6, 2024
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Ecosport. The contact stated that while driving at approximately 60 MPH, the vehicle lost motive power. The contact released the accelerator pedal and then depressed the pedal again, and the vehicle drove as intended. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591868June 1, 2024
ENGINE
I bought the vehicle six months ago and Ford will not complete the recall: Campaign/NHTSA# 23S64/23V905 Issue Date 2024-01-04 Description On your vehicle, it may be possible for the engine oil pump drive belt tensioner arm to fracture, and separate from the tensioner backing plate, andor the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. Safety Risk A loss of engine oil pressure can result in engine damage andor seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. Remedy Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge parts and labor. Parts are anticipated to be available 2ND quarter of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590872May 27, 2024
FUEL/PROPULSION SYSTEM
Low engine oil pressure light would come on then turn off, vehicle began making a noise. Pulled over and had it towed. All within a few minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590652May 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated that occasionally the vehicle idled rough with the RMPs seized in place. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer where it was diagnosed that the oil tensioner had ripped and needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,485. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590138May 22, 2024
ENGINE
I brought a 2021 Ford Ecosport from Auto Direct in NC, February 2024( was not told about recall until after I signed the contract) and tried to fix the recall on the vehicle when purchased. I called Capital Ford dealership and was told they could not fix the recall until I got the letter. Presently, the vehicle is not working, the part of the recall has went out. It a big frustration issues because I have to keep making a monthly payments while my vehicle is sitting waiting for the manufacturer to decide to fix it. I would like to get out of this vehicle. I would like for the manufacturer to pay off my car so I can purchase another one. I need help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589882May 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589709May 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589278May 17, 2024
ENGINE
On [XXX] I was driving on [XXX] towards Ashville, NC at 65 mph. My oil pressure light came on. Within thirty seconds my car had decelerated and come to a complete stop. I was able to roll onto the shoulder. There was no warning. The light had never come on before. I had just had my oil changed the month before. My car was eventually towed to Ken Wilson Ford in Canton, NC. I was told it was the oil tensioner arm and the engine needed to be replace. It is still there. Thankfully there is a dedicated service member that worked for more than eight weeks to get authorization for a rental car. I do not know how long they will allow me to keep that; without it I do not have transportation to and from work. I have talked to Ford Service and they have very concern about my situation. I was told on [XXX] that the parts were not expected until late 2024. Ford has know about this problem for years. It is just recently been declared an official recall. Suddenly there are parts available when they have been fixing this problem at the dealerships since 2018. I know there have been accidents related to this recall. In my case I was lucky there was no one in the lane next to me and I was able to coast to the shoulder. I have still not received a recall letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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