Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11565666January 16, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Passenger door failed to unlock or open from inside the car after parking. Passenger pulled on the handle multiple times but the door would not open. The driver got out of the car and attempted lock and unlock the car with the Key FOB and used the exterior handle to open the car but unsuccessful. After approx 10 minutes of trying all sequences of locking, unlocking, getting back in the driver side the passenger door finally unlocked. Service request submitted to company but
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565618January 15, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Braking does not work as designed when driving over potholes, bumps, or uneven pavement. The car actually speeds up without accelerating. Very dangerous to say the least. Attempts to resolve through Fisker corporate have been unsuccessful. ADAS functions; lane assist, front collision, and abs braking randomly become unavailable in inclement weather. Mainly when it rains or snows. Fisker provided no spare tire. There is however a flat tire kit. Included in the kit is a bottle of tire sealant. The bottle of tire sealant was not properly sealed and leaked out in the trunk. All concerns have been reported multiple times to Fisker with multiple service tickets created. Non have been resolved since reporting beginning 11/7/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565608January 15, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
* Blind spot warning false positives, i.e., showing a warning on the left side while on the left-most lane of the motorway with no cars to my left * Lane Departure steering is not responsive, it does not nudge the car back into the lane, but instead the steering is resistive, requiring additional effort to force the car back into the lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565147January 12, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
"Auto Emergency Braking" and "Lane Keep System" warning messages are constantly being displayed when car is driven at particular azimuth and angle directions relative to the sun. Assuming these systems are truly unavailable, this is a major safety hazard. Even if the systems are available, but the sensors are in error, this is still a major problem since the systems trigger both audible and visual warnings presenting a distraction to the driver. The last time I drove the car I received over 1 dozen individual system warning messages during the course of a 10 mile drive. Fisker has told me that this problem cannot be corrected via a software update. This is an inherent design problem where Fisker is aware of the issue, as they knew it only occurred during driving while facing the sun. They have refused to have a technician correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564887January 11, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, PARKING BRAKE
I was driving on [XXX] in the Dallas area when the parking brake suddenly and unexpectedly engaged. I tried to disengage it manually using the button to the left of the steering wheel, but it would not disengage. Due to the higher speed of being on a state highway, the vehicle quickly became unstable and within a few seconds the brakes locked up and I went into a spin crossing two lanes in the process. I was lucky that no other vehicles were in the path of travel and I eventually came to a stop pointing the wrong way on a 6 lane highway. Even after coming to a stop I could not disengage the parking brake. I forced the car to drive with the brake engaged and I pulled off the road and got out of the vehicle. Smoke was pouring from the braking system and upon inspection of the wheels, both rear wheels were on fire (which I took video of). I tried calling the Fisker support line to get some help, but was informed that the app was also not working and I would need to submit a ticket, which I did (case [XXX]). Eventually the flames died out and I was able to get back into the car and “carefully” drive it home. This was not the first time the Software in the Vehicle malfunctioned, but it was the first time that I felt at risk of being harmed. I am no longer driving the vehicle as I am concerned about its safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564660January 10, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle has numerous software problems. The biggest one is hat there is no roll away prevention. If the car is placed in reverse, and stars moving, if no other imputs are given by the driver the car will continue to roll. Als, if the drivers door is opened during this manuver, the roll continues. This is also true if the car is in drive and at a stop on a hill. If the brake is released the car will roll backwards and will not stop. Opening the drivers door will not initiate engagement of the brakes either. This is a very unsafe thing to have a 3 ton object rolling with no way for the vehicle to detect it is free rolling. It is unlikely that this situation would happen, but if there was a medical emergency or a sudden loss of consciousness, distraction or something else. the outcome could be very bad. Fisker needs to be more proactive addressing their software and improve its vehicles. It is a good vehicle with crappy software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561910December 26, 2023
SERVICE BRAKES
The vehicle started displaying random Brake malfunctioning alerts, and the vehicle did not stop even while applying brakes causing a bit of a panic. This repeated again today while driving back from the gym, so this is a concern and unsafe to drive the vehicle. Raised tickets with the company with no responses or anyone to reach out to. Vehicle is just a month old and several other issues from battery, key fob connectivity, apps glitches etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560780December 18, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
First, the vehicle does not hold on any degree of incline. The vehicle comes with "strong regenerative braking", but when coming to a stop on a hill and taking one's foot off the accelerator, the vehicle drifts backward as if it were in neutral. It will continue backwards and gain speed, creating a danger to the driver and vehicles behind it. When one's foot is on the brake pedal and the driver switches from the brake pedal to the accelerator pedal, the car drifts backward and the accelerator pedal does not engage in drive mode until what seems like halfway into pressing it. When the vehicle finally goes forward, it lunges. We live in a mountainous environment, and I have already had two close calls where the vehicle drifted backward, as if in neutral, and the driver behind me honked his horn. There is no indication on the driver's display or any sound to identify this error. I have emailed the manufacturer and called them twice with no return message. I first noticed this problem on the day of delivery to my home: 11/17/2023. The action is reproducible at all times. The vehicle has not been inspected by the manufacturer, police, or insurance reps, but social media threads online point to this problem as common enough. The second problem is an ADAS warning light indicating a front collision collision fault and that emergency braking is not available. These lights are active even after a soft reset of the vehicle's software. These lights have been illuminated since delivery of the vehicle. When I called Fisker, the rep on the phone line indicated that this problem was common among customers and that a "future" software update would address it. This problem has also not been yet addressed by the manufacturer, an insurance company, or the police. This illuminated light MAY put others at risk; since it does not work, and I have not come close to a collision, I have no way of knowing the extent of the risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560754December 18, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The vehicle drives forward when you put it in reverse. I almost hit the car parked in front of me. The manufacturer has no interest in fixing the problem. this is on top of multiple issues with this car: All the ADAS features are not working and sending false warnings, slamming the breaks when identifying a shadow in front of the vehicle etc.. This car should have not been allowed on the road and it is only a question of time before someone is going to get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560184December 14, 2023
POWER TRAIN
I have noticed a number of times that when I push the stalk on the Fisker, which is supposed to move it from Drive to Park, that it has gone from Drive to Neutral. I have caught this happening probably 6 or so times in the 150 drives I have taken in the last two months. The solution has normally been that I take my foot off the brake and notice the car rolling backwards before getting out, put my foot back on the brake and then put it in park. On 12-12, I was in a bit of a rush, undid my seatbelt, grabbed my bag off the seat and then opened the door and got out. Within a split second, I was slammed by the door, rolled under the door and was knocked to the ground. The car continued to roll. I was able to get up, jump in the car, and stop it before it hit another car, but it just as easily could have been a person.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11559910December 13, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Issue 1 : The car over bumpy roads loses the regenerative braking and accelerates. During this time (~1-2 sec), the manual brakes don't function and response is delayed but ultimately comes to life followed by the ABS functioning. Frequency of event occurrence: Multiple times. Issue 2 : The car detects false collision and automatically brakes itself coming to a full stop even if there is no car/obstacle around. This has happened both at low (~ 10 mph) as wells as high speeds (~ 40 mph), both during the day as well as night. Frequency of event occurrence: 4 times. Fisker's response: The tech has tried to fix the problem twice during two different visits by updating the software version of the car. However, during the test drive he has reproduced the loss of regen and brake failure even after the software upgrade. Separately, while driving to work after the upgrade I have been able to reproduce the problem of false collision and braking. I have informed and updated both the customer care hotline, local Fisker contact, local supervisor and other Fisker team members. Multiple cases has been already created with the Fisker team about all issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559652December 12, 2023
ELECTRICAL SYSTEM
On 12/4/23, I parked the vehicle in my garage after driving approximately 40 miles. A strong burning plastic smell was present upon exiting my vehicle. Smell was not apparent in my vehicle. Contacted Fisker that day and told to not drive it except to move it out of my garage away from home and told tech will be contact me that day or next. Created online service ticket on 12/6/23 after no contact by Fisker. On 12/8/23, Fisker contacted me about ADAS faults and updated rep on burning plastic smell. Rep noted file was not updated with this info. Rep indicated she would create ticket and I should hear from them shortly. No response ever received.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11559626December 11, 2023
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
We took our brand new car on its first road trip and drove over 400 miles when the hood of the car suddenly flew up blocking our view while driving 55mph on 11/20/23. The hood bent forward hitting the front windshield leaving an etching of the Fisker logo on the glass but thankfully did not break it. The hood was bent up and dented, damaging the side fenders as well as the brackets. We were lucky to have avoided a major accident since the hood totally obstructed our view driving high speed on a highway. Our car has been at a Fisker facility and the supposed plan is to inspect and replace the hood, brackets, fenders and possibly the front windshield. We know of multiple others who had the same experience and actually spoke to someone who had the same accident days before ours. Fisker is fully aware. There were no warning lamps or alarms on the dashboard prior to the hood releasing and hitting the windshield. The hood is held on by two supposedly tightened bolts and does not appear to have a secondary safety latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558214December 3, 2023
STRUCTURE:BODY
Took delivery of the Fisker Ocean One on Saturday, December 2, 2023. Upon driving home in the freeway on Sunday, December 3, 2023, the hood flipped open and completely obstructed my view of the road. The hood slammed against the windshield (but did not break the windshield) and popped off the rear view mirror. Hood is bent, as well as causing body damage. The hood is supposed to be secured with two bolts in the front end. My assumption is that the hood was not properly secured prior to delivery. There was no way to know this was an issue unless you pulled off the front panel to examine the bolts and if they are securely fastened. Though no bodily injury occurred and no other vehicles were in the incident, this was incredibly dangerous as I had my full view obstructed, while traveling freeway speeds on the freeway. A ticket has been issued to the manufacturer but they have yet to examine the vehicle and the damages. Unknown if this is a design flaw or neglect by delivery team of inspections. There are now alerts or warnings about the hood not being secured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557276November 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving southbound on I-95 from Washington, DC to toward Richmond, on a stretch of the highway with three lanes and a constant flow of traffic across all lanes, the driver ahead of me swerved to avoid two cars ahead of her who had stopped for unknown reasons. I saw her tail lights light up and then almost immediately watched her swerve only to see the practically parked cars in my lane (left-most). At this point my following distance was greatly reduced. I immediately stepped on the brake which vibrated and felt more plastic rather than elastic (which had happened a couple of times before at low maneuvering speeds but still applying braking force). With cold weather and slight rain at 9:50am ET, the car practically slid and I did not feel ABS engaging. It was as if the tires seized up. The car is supposed to have a full suite of ADAS features and Automatic Emergency Braking was supposed to be available from mid-2023 (whereas other features are allegedly delayed until later in the year). To say I was disappointed with the car's handling of this situation would be an understatement. 5,000 of these vehicles have been delivered across the world and about 3,000 to 4,000 in the US. Several others have reported issues/experiences like mine online. This car is simply not safe until the software has been rectified. We were led to believe that just infotainment and miscellaneous system software was lacking but clearly this is affecting critical safety systems. Another system known to work intermittently are the cameras. If that includes the radars/cameras in charge of safety features, that means those features also only work intermittently. The accident was low-speed and low-impact and two occupants (1 adult, 1 child) in the Fisker Ocean appear to be OK. The driver/sole occupant of the other vehicle initially reported she was OK and did not require a police report or medical attention but according to my insurance agency has since changed her claim to one of "injury".
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11556567November 23, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I'm driving on hill/uneven pavement, either foot off of the accelerator (regen engaged and on high) or foot on the brake pedal and actively pushing the brake. The brake disengages and the car lurches forward. Feels the the car is being push forward for a split second. Making it a dangerous situation. It happens offen And brake rattling noise coming from the brake pedal when coming to a full stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556534November 22, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
I have experienced this issue 4 or 5 separate times. The issue seems to occur while driving over rough, uneven/bumpy roads. While driving over a bumpy road either with foot off of both pedals and regenerative braking engaged OR with foot on the brake pedal and actively/physically braking, suddenly and without warning the brake disengages and the car lurches forward with such force as to snap my head back into the headrest. I have been lucky that there were no pedestrians or other cars in front of me when these issues have occurred but unless it's fixed it's only a matter of time before it causes an accident. I have reported this issue to Fisker but have not heard back from them as to a fix. I have seen others reporting this issue as well in online forums such as Fiskerati.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556509November 22, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION, STRUCTURE:BODY
*driver's door failed to open from the inside--door appear to be unlocked as the door handle on the outside was extended. Had to crawl across the center console to exit the vehicle *Blind spot and lane assit fail to function periodically (probably 50 percent of the time)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556487November 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Fisker Ocean. The contact stated while driving 40 MPH and attempting to slow down, the brake pedal shuddered, and the vehicle displayed the "Regenerative Braking Offline” message on the instrument panel. The Advanced Driver Assistance System warning light was illuminated. The contact also stated that the failure began shortly after the vehicle received an over-the-air software update. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555894November 19, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: WARNINGS
I have had Fisker for over a month now and it is not a drivable vehicle at the moment as it poses serious safety issues with numerous parts or functionality showing errors and suddenly not available. I would like these issues to be addressed ASAP within 30 days. There is no service center or service or place available where I can take this vehicle to showcase the issues and where the appropriate fixes can be done, which to my mind are non-available. There are many owners on Facebook and other blogs complaining about these issues. Yesterday, I was about to rear-end the vehicle in front due to regenerative braking not working. This vehicle is not fit to be permitted for sale, more so in working condition, creating safety issues. Many safety features stop working in the middle of the drive. If my complaint is not addressed within 7 days, I will be forced to initiate legal action and also informing NTSA about the issues. This vehicle is not safe to drive as the functionality suddenly disappears, the vehicle fails to go into gear, regenerative breaking stops functioning, Lane keeping assist stops functioning, not able to open the vehicle, and most of the time remote or FOB is not working rendering the vehicle inoperable. This vehicle has been delivered to make or sustain the company. The management and the company have no regard for passenger safety and just rushed the vehicle to market. It is not a safe vehicle, with more than 25 issues with its various features, quite a few of them being related to safety. Please contact me for any further deatils.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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