Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11597891July 1, 2024
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, POWER TRAIN
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to [email protected] or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597743June 29, 2024
VISIBILITY/WIPER
My windshield was hit by small debris from a truck in April, 2024. It now has a crack halfway across. This is a common problem with other owners, so I think the windshield may be defective. They also do not have replacements, which makes this crack a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597739June 29, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597587June 28, 2024
WHEELS
Vehicle does not come with any type of jack or tools to remove tire, the repair kit does not offer solution of the tire is damaged on the side of the tire as show on the picture, I live more than 20 miles from a repair center, I can’t remove the tire, I’ll have to pay a towing company to get the car brought to a service center
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597563June 28, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597541June 28, 2024
SERVICE BRAKES, VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597535June 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Fisker Ocean. The contact stated that on several occasions while driving various at various speeds after a software update, the brake pedal was depressed and remained on the floorboard. The contact stated that the vehicle failed to stop as intended. Additionally, the contact stated that there was a clicking sound coming from underneath the steering column and a whining sound when the brake pedal was depressed. The Brake and Collision Mitigation warning lights were illuminated. The contact stated that the messages “Brake System Failure Service Required” and “ADAS System Service Required” were displayed. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597524June 28, 2024
UNKNOWN OR OTHER
In early June 2024, Fisker issued voluntary recalls to address software issues via over-the-air updates (from OS 2.0 to OS 2.1) as the software may cause the vehicle to enter a safe state protection mode, potentially leading to a loss of motor power. Fisker claimed that the update would be completed by 6/30/2024. However, as of today 6/28/24, my vehicle is still on OS 2.0 and cannot receive any over-the-air updates to OS 2.1. I keep contacting Fisker by phone and email, but nobody answers the call nor replies to email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597445June 28, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597358June 27, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Several times I have experienced mechanical failure with car stalling in the middle of the road, requiring to power down and restart. This led to several near collisions. The message on the dashboard was indicating something like "Drive Motor failure."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597357June 27, 2024
SERVICE BRAKES
The regenerative braking is not occurring once removing the foot from accelerator, when driving over uneven or bumpy surface. In fact the car accelerates on it's own which several times lead to collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11597234June 27, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving through my work area with a line of cars in both directions at 25 mph, my car has issued multiple Forward Collision Warnings and then applied the Automatic Emergency Braking, which suddenly releases. This has happened several times in the same situation, causing me to nearly hit the cars to my right because I was unable to control the vehicle. I am now afraid of using this car on the highway because I might have an accident if the Automatic Emergency Braking activates suddenly, thinking the car is close to an obstacle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597061June 26, 2024
SEATS, UNKNOWN OR OTHER
When in traffic, if my car is in stand-still and I shift in my seat, the car puts itself into park. This is extremely dangerous as I am actively on a highway in park. I have to spend upwards of a minute trying to turn the parking brake off and shift the car back into drive. This is a continual problem that will not be fixed/addressed by attempts to contact the vehicle manufacturer. It happens often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597060June 26, 2024
SERVICE BRAKES
Brakes give out and car shoots out forward when using “high” regenerative breaking. This is a continual problem, happening many times almost causing crashes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596415June 25, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact stated while coming to a stop light, the vehicle lost motive power. There was no warning light illuminated. The contact restarted the vehicle, but the failure recurred intermittently. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596405June 25, 2024
ELECTRICAL SYSTEM
This EV car shuts off unexpectedly causing power loss. it has occurred 3 x Fisker has not answered the phone or answered email. fisker has filed chapter 11 and we do not know what to do for safety help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596303June 24, 2024
STRUCTURE:BODY
Rear passenger door won't open from inside or outside. Company sent replacement part at end of May, but has been unresponsive about sending a tech out to replace among other issues. Concerned about safety for my child or rear passengers in event of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596225June 24, 2024
POWER TRAIN, SERVICE BRAKES
Car suddenly slams into park, while driving. Also will not go into gear. Gear selector error message. No service available at this time. Needs a recall for new software update please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596188June 24, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
- Various warning lights appear while driving. This has occurred numerous times, in particular when it rains. YES - With warning light randomly coming on while driving attention is drawn away from the road tin orders to determine what action should be taken. - no - The warning lights, messages are the only evidence of these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595983June 23, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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