Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11617159September 30, 2024
SERVICE BRAKES, ELECTRIC
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V623000 (SERVICE BRAKES, ELECTRIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer could not be contacted and were not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617011September 28, 2024
SERVICE BRAKES
The cover for the brake pedal is degraded and coming loose with possible Interference with the actual braking as when needed the foot could slip and keep the driver/passengers in danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616817September 27, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616680September 26, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616668September 26, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616628September 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the manufacturer was no longer responding to the customer service phone number on the recall letter. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was no longer taking a charge and was no longer being driven. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616159September 24, 2024
FUEL/PROPULSION SYSTEM
Re: NHTSA Recall Campaign 24V499000 Am being told by service center that I have to pay labor costs related to recall 24V499000. I believe this violates Federal law. Attached image of manufacturer saying that labor costs are my responsibility. If I have to pay for repairs then I should be able to take the part to a mechanic of my choosing for installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615067September 17, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
My Fisker Ocean has recalls and although they continue to mail me the recall letters and state that someone will call me to help me find a repair shop that will fix the recall, and they provide a number for me to call, no one has ever answered that phone number and they will not answer any emails. When I bought the car the GPS system never worked and they scheduled several appointments to fix it but never was able to fix the problem when a tech did come to my home twice, two different Fisker Technicians, then never followed up with me and then once they went bankrupt, I haven’t heard from them again. The car also has driving bugs that make the car seem unsafe to drive and these were also never addressed. They also sent out an email saying that they were going to send over the air the software version 2.2.update which would fix a few of the recall issues, but I have never received the update and the number they said to call is never answered and no call back although I have left dozens of messages, emails and I call every day for over two months with no response. I live in California not even an hour from their past head quarters and about 30 minutes from their last corporate office and although I don’t believe this gives me any priority over another Fisker owner in another state, it would seem that at least I would be conveniently located to expedite any help or have me drive to any location for recall, warranty or software help. Lastly, this is a plea for help. I live in California, and we have a Lemon Law (1793.22 - 1793.26) that states…. “If your new car has a serious warranty defect that the manufacturer cannot fix, even after multiple attempts, you may be eligible to get your vehicle repurchased or replaced”.How is it that I can’t even get help under this law that is supposed to protect its citizens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615065September 17, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Car stalls. Flashing lights on heads up display. Electricals not working. Key not connected to car, car locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614925September 16, 2024
ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V466000 (Structure), 24V404000 (Electrical System), and 24V405000 (Electrical System). The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614596September 14, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN
After software update 2.1 vehicle bricked. Parked car in garage with everything working with 80% charge. Two hours later every fault light was lit on drivers display when stepping on the brake and showing 0% on HV battery. 30 seconds later upon stepping on the brake the car shuts off except the information screen. 15 seconds after unlocking car the charge port light goes from sold blue to red. Vehicle is inoperable. No one at Fisker responds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614519September 13, 2024
POWER TRAIN
The vehicle was parked the evening of September 9th and when I tried to leave the morning of September 10th the car will not shift from Park. The specific message is "Gear shift error. Car not in intended gear". Occasionally the dash also displays a message "Seat belt system malfunction Service required". I have driven the vehicle 15,687 miles and this is the first MAJOR problem I have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614376September 13, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were unable to be contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure and the vehicle was inoperable. The cause of the failure was not determined. The failure mileage was 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614090September 11, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
-Failed: 12 V battery draining, defective screw assembly that holds the hood down, broken air vents. Inspection available upon request. -Put in multiple repair tickets/messages months ago with no response from Fisker. Phone # listed in recall mailer just rings and rings. Phone record show I've been on hold for 8+ hours total before giving up. -No inspection of components by Fisker or other service centers or insurance. What happened: -280+ miles of EV battery drained while we were on vacation for 10 days. Came home to dead battery. Bricked: unable to unlock car door or charge port. -Dangerous situation as I've read online of multiple people being trapped in their cars with electrical failure. -Called for Fisker Roadside Assistance, no response. Luckily we came up with the idea to call AAA days later. They came out and was able to jump start the 12 V giving enough power to open doors and charge port. (BTW, If my car had bricked while in the garage, it would not be possible for AAA to reach the hood screws if I'm parked up against a wall. This is a bad design) When done, AAA could not reinstall one of the screws due to faulty screw assembly that holds the hood down. We were told to reach out to the manufacturer. I have a fear for safety on the freeway as the hood might fly open (read online this has literally happened to others). No response from Fisker. -Also AC vents still not working. We live in southern CA and can't drive the car on hot days. Plus there is a fear of being trapped with no AC in the car. This would be a life-threatening situation. -Endless random error icons for ADAS, but with updates, these errors only come on once in a while now. It flashes quickly and I'm not able to read what the warnings say while I am driving. With weekly warnings we're unable to read, this could be dangerous. -Still waiting for car door and heat pump recall repairs to take place. Thank you for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614060September 11, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer was not responding to phone calls and emails. The contact had received a letter from the manufacturer stating that the phone line was currently open. The contact stated that he called the phone number and again the line was not being answered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613889September 10, 2024
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car stalls when driving making the vehicle extremely unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613651September 9, 2024
POWER TRAIN
AFTER A SOFTWARE UPDATE 2.1, THE VECHICLE BECAME UNDRIVEABLE. CANNOT BE SHIFTED OR ENGAGE INTO DRIVE MODE. ITS STUCK ON NEUTRAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613391September 9, 2024
UNKNOWN OR OTHER
The vents make a grinding and clicking noise for about 30 seconds upon opening the door. When using climate control functions beyond level 2, the vents make a high pitched whistle and air appears to be partially blocked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613240September 7, 2024
ELECTRICAL SYSTEM
Vehicle ICC becomes unresponsive, audio may play and be unable to be stopped. Volume controls and changing audio settings on screen and steering wheel become unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613239September 7, 2024
ELECTRICAL SYSTEM, POWER TRAIN
Vehicle does not detect key intermittently while driving, vehicle begins an alert sequence while driving that requires the key to be retrieved and placed to the dashboard. The vehicle will present a red banner and warn of limited operation if the actions are not performed. These actions limit the attention and hand availability of the driver. It is dangerous and highly distracting. This issue has occurred after replacing the batteries in the key fob as well, replacing batteries in the key does not eliminate this issue. Fisker has been notified of this issue by many owners since launch of the vehicle. I am disappointed with the lack of response and follow up from Fisker and related entities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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