Dodge Neon Complaints (1997)

390 consumer complaints on file.

#731801September 18, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE CAVITY WAS FULL OF WATER. THIS CAUSED THE SPARE TO BE RUSTED AS WELL AS THE FLOOR UNDER THE TIRE AND THE JACK. I HAVE NEVER HAD TO USE THE SPARE SO I DONT KNOW HOW LONG THE WATER HAS BEEN THERE. FROM THE AMOUNT THAT WAS IN THERE, I WOULD SAY IT HAS COLLECTED EVERY RAIN DROP SINCE I HAVE HAD THE CAR. THIS CAUSED ME TO HAVE MY CAR TOWED INSTEAD OF BEING ABLE TO USE THE SPARE. THIS COULD HAVE BEEN VERY BAD IF I HAD BEEN IN A RURAL AREA OR IF I HAD NO CAR PHONE. IF THERE'S ANYTHING YOU CAN DO, PLEASE LET ME KNOW. A REAR TAILLIGHT WAS REPLACED UNDER WARRANTY WHEN I FIRST GOT THE CAR DUE TO WATER INTRUSION. MAYBE THIS IS WHAT CAUSED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870289September 12, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT ONLY 75,000 MILES. CAUSE WAS UNKNOWN. NO PRIOR WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730954September 10, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870041September 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER TOOK VEHICLE TO DEALERSHIP. VEHICLE WAS LEAKING OIL FROM UNDERNEATH/ ALSO, THERE WAS OIL INSIDE SPARK PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868775August 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED OVERHEATING DUE TO HEAD GASKET FAILURE. DEALER/MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728906August 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY SISTER IN TN HAS A NEON THE DEALER FIXED HER HEAD GASKET THESE CARS I HAVE BEEN TOLD BY ONE AUTO REPAIR THAT HE FIXES THESE HEAD GASKETS AT LEAST ONE EVERY OTHER WEEK DODGE SHOULD HAVE DONE A RECALL OR AT LEAST FIX THE PROBLEM I CAN NOT GET ANY ONE ON THE PHONE AT CHRYSLER AND I LIVE HERE. THEY SHOULD PAY THE COST THEY KNOW THAT ITS A PROBLEM. THE UP AND DOWN STREAM SENSORS WENT BAD IT COST ME $300. TO FIX. I KNOW A GENTLEMAN THAT HAD THE SAME PROBLEM HIS WENT BAD TWICE AND THE CAR DEALER PAID FOR HIS. I ON THE OTHER HAND COULD GET NO ONE HELP WITH THIS EITHER. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE PROBLEMS WITH THERE NEON'S AND PAY TO CORRECT THESE PROBLEMS I WILL NOT BUY ANOTHER ONE. IF CHRYSLER WANTS ME TO BUY THERE PRODUCT AGAIN THEY NEED TO MAKE THE FIRST ONE RIGHT. THANK YOU FOR YOUR TIME AND CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728142August 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727753August 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
OIL LEAK DETECTED BY MYSELF AT ABOUT 40-45,000 MILES; HAD A NON-CHRYSLER MECHANIC LOOK AT IT AND TOLD ME IT LOOKED LIKE THE HEAD GASKET (50,000+ MILES BY THIS TIME) - COULDN'T AFFORD THE $400.00+ TO REPAIR AT THAT TIME. WHEN I FINALLY HAD THE MONEY (8/10/00 AND 88,000 MILES) MY MECHANIC REFERRED ME TO O-REILY'S BECAUSE HE HAD HEARD OF A RECALL. O'REILLY'S GAVE ME THE RUN AROUND. I AM PURSUING EVERY AVENUE TO GET THIS PROBLEM CORRECTED INCLUDING THE ATTORNEY GENERAL'S OFFICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727280August 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MECHANIC ADVSD OF PROBLEM W/HEAD GASKET ON NEON & TO CALL CHRYSLER. CHRYS PAID 50% OF CHARGE, BUT NOW PAY 100%. DEALER ADVSD OF PROBLEM W/ORIG VENDOR PRODUCING FAULTY HEAD GASKET. CONTACT CHRYSLER FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727378August 9, 2000
ENGINE AND ENGINE COOLING:ENGINE
ON SUNDAY JULY 23, 2000, I WAS ON MY WAY HOME FROM A RESTAURANT WITH MY FAMILY, I CAME UP TO AN INTERSECTION AND STOPPED. AFTER APROXIMATELY 10 SECONDS AT THE STOP LIGHT, I NOTICED THE AIR CONDITIONER BEGAN BLOWING HOT AIR. I IMMEDIATELY GLANCED AT THE TEMPERATURE GUAGE IN THE CAR. IT HAD RISEN TO APROXIMATELY 3/4 OF THE WAY TOWARD THE RED MARK. I IMMEDIATELY TURNED THE AC OFF AND THEN TURNED THE HEAT ON AS TO NOT RAISE THE HEAT ANYMORE THAN WHAT IT ALREADY WAS. I WAS WITHIN A MILE OF MY MECHANICS , SO I DROVE OVER THERE AND DROPPED OFF THE CAR. ON THE NEXT DAY, MY MECHANIC CALLED ME TO TELL ME THAT MY HEAD GASKET HAD BLOWN. HE THEN TOLD ME THAT THESE CARS WERE KNOWN FOR THIS PARTICULAR PROBLEM. I THEN CALLED SMITHFIELD DODGE ( WHERE I BOUGHT THE CAR ) THEY GAVE ME THE SERVICE MANAGER AND HE TOLD ME THAT THEY WERE HAVING ALOT OF PROBLEMS WITH THE HEAD GASKETS ON THE NEONS. HE TOLD ME TO CALL THE COMPLAINTS LINE AT DODGE/CHRYSLER AND THAT EVEN THOUGH IT WAS NO LONGER UNDER WARRANTY THAT THEY WOULD PROBABLY REPAIR IT FOR FREE AS THEY WERE ON THE VERGE OF A RECALL WITH THESE CARS. MY WIFE CALLED AND LEFT A MESSAGE WITH THE REGIONAL DISTRICT MANAGER WHO CALLED ME BACK AND TRIED TO STRIKE UP A BOGUS DEAL WITH ME, OFFERING TO FIX THE CAR FOR 544.00 SAYING THIS WAS THE BEST THEY WERE GOING TO DO. I HAD ALSO HEARD FROM PEOPLE OVER THE INTERNET WHO HAD ALSO HAD THIS PROBLEM AND THEY DIDN'T HAVE TO PAY FOR THEIR REPAIRS AND, THEY TOO WERE ALSO OVER THE WARRANTY. I ALSO HEARD THAT THIS IS NOT THE SAME GASKET, THEY HAVE REDESIGNED IT TO ACCOMADATE THE PROBLEM. THIS ALONE SHOULD BE RECOURSE FOR A RECALL. I STILL OWE TWO YEARS ON THIS CAR AND I CAN'T AFFORD BILLS LIKE THIS. I WANT A FULL REIMBURSEMENT FOR THE WORK I HAD DONE ON THE CAR. I HAVE ALWAYS MAINTAINED ALL MY VEHICLES AND KEPT THEM ALL IN EXCELLENT RUNNING CONDITION. THIS IS A PROBLEM WHICH IS OCCURING CONSTANTLY ON THESE VEHICLES. CHECK THE INTERNET IF YOU DON'T BELIEVE ME. PEOPLE ARE NOT HAPPY WITH DODGE. THEY'RE NOT !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727119August 8, 2000
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY CAR HAD EXACTLY 12000 MILES ON IT WHEN PURCHASED. AT AROUND MILE 43000, THE CAR BEGAN TO LEAK OIL. I THEN TOOK IT TO A MECHANIC WHO TOLD ME THAT IT WAS THE VALVE COVER GASKET. THE REPAIR WAS TO COST ME $800 UNTIL HE ALSO INFORMED ME THAT THE PROBLEM WAS REOCCURING IN DODGE NEONS AND SHOULD HAVE BEEN RECALLED. THE DODGE DEALERSHIP TOOK CARE OF IT. THEN, AROUND MILE 70000, THE CAR BEGAN TO OVERHEAT TREMENDOUSLY, GOING DEAD EVERY TIME THE GAS PEDAL WAS RELEASED, THE ELECTRICAL SYSTEM BEGAN TO GO HAYWIRE, THE BATTERY HAD TO BE REPLACED, AND AS WELL AS THE THERMOSTAT. I AM A COLLEGE STUDENT AND FOR THIS TO BE MY DEPENDABLE MODE OF TRANSPORTATION, IT IS TRULY A JOKE. THE DODGE CORPORATION SHOULD DO SOMETHING ABOUT THIS. THANK YOU!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553182July 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE HEAD GASKET FAILED ON TWO OCCASIONS CAUSING OIL LEAKAGE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725463July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725483July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM CONCERNED ABOUT OIL LEAKS FROM MY 2.0L 16V ENGINE, AT 29,000 MILES THE DEALER CORRECTED THE OILLEAK BY REPLACING THE HEAD GASKET. AT THAT TIME I ALSO COMPLAINED OF A NOISE (LIFTER KNOCK), THEY SAID IT WAS NOT UNUSUAL AND I LET IT GO. NOW I HAVE 46,000 MILES ON THE VEHICAL AND THE OIL CONTINUES TO DRIP AND THE SO-CALLED NORMAL LIFTER NOISE NOW SOUNDS LIKE A DIESEL ENGINE WHEN IT IS COLD. IT IS NOW PAST ITS WARRANTY PERIOD. I WOULD LIKE TO LET THE MANUFACTURE KNOW ABOUT MY PROBLEM AND REFER TO AN ARTICLE CONTAINED IN THE SEATTLE TIMES NEWSPAPER DATED MARCH 24, 2000 PAGE F1 ENTITLED "CHRYSLER QUIETLY PAYS HEAD-GASKET BILLS ON NEON".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725490July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE
OIL FROM LEAKING HEAD GASKET AND VALVE COVER GASKET LEAK DIRECTLY ONTO EXHAUST SYSTEM, SPECIFICALLY THE CATALYTIC CONVERTER CAUSING FIRE UNDER THE HOOD. I HAVE KNOWN AND READ OF MANY,MANY OTHERS WITH THIS SAME PROBLEM. OIL LEAKAGE IN EXCESS OF 3 QTS. PER WEEK. THE SMELL OF BURNING OIL INSIDE OF THE CAR IS NOXIOUS. I HAVE A 3 MONTH OLD BABY, A 5 YEAR OLD, AND MY WIFE AND WE CAN HARDLY TAKE A 30 MINUTE TRIP WITHOUT HAVING TO STOP FOR FRESH AIR. THERE IS A DEFINATE POSSIBILITY OF THE DRIVER OR PASSENGERS LOSING CONCIOUSNESS. SMOKE HAS BEEN VISIBLE INSIDE THE CAR BEFORE FROM THE BURNING OIL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#725321July 12, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR COIL, EXPANSION VALVE & HOSES REPLACED; FREON ADDED X4; AC STILL FAILS; HAS FAILED 4 TIMES SINCE AUGUST, 1999. DOES NOT BLOW COLD AIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865319July 12, 2000
ENGINE AND ENGINE COOLING:ENGINE
WENT TO START VEHICLE IN THE MORNINGS AND IT SOUND LIKE SOMETHING WAS CLOGGING THE ENGINE. LOOKED UNDERNEATH THE VEHICLE AND NOTICED PUDDLE OF OIL. CONTACTED THE DEALER, WHO WAS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725015July 6, 2000
AIR BAGS
I SEE WHERE THE AIR BAG IMPACT SENSOR IS ON THE RECALL LIST YOU HAVE PROVIDED, BUT I REPORTED IT ALSO. MY NUMBER ONE COMPLAINT IS THE WAY MY VEHICLE AND SEVERAL OTHER VEHICLES THE SAME COLOR AS MINE IS PEELING. MY VEHICLE COLOR IS LAPIS BLUE AND THE PAINT IS PEELING ALL OVER. I'VE TOOK IT TO THREE DODGE DEALERS, AND NO ONE WANTS TO TAKE THE RESPONSIBILITY FOR THE PAINT PEELING. WHEN THE VEHICLE FIRST STARTED PEELING ABOUT A YEAR AFTER I HAD IT, I TOOK IT TO ARCHER DODGE IN HOUSTON, TX. AND I WAS SOLD SOME LAPIS BLUE TOUCH-UP PAINT BY ONE OF THE SERVICE AGENTS, AND FROM THAT POINT MY VEHICLE CONTINUED TO PEEL , AND TO THIS DATE THE PAINT PEELING IS UNBELIEVEABLE. I WAS TOLD THAT IT'S PEELING DUE TO THE MANUFACTURER'S ERROR. LIKE I SAID THERE ARE SEVERAL LAPIS BLUE DODGE NEONS THAT ARE PEELING, AND I DO HAVE AT LEAST TEN OTHER LICENSE PLATES NUMBERS TO THE OTHER LAPIS BLUE NEONS THAT ARE PEELING. HERE IT IS I'M PAYING A CAR NOTE FOR A VEHICLE THAT LOOKS HORRIBLE AND IT TAKES AWAY FROM THE VALUE OF THE VEHICLE. THIS ISN'T FAIR TO THE CONSUMERS, BEING THAT THIS PAINT PEELING IS DUE TO ERROR OF THE MANUFACTURER. THE PEELING OF THE PAINT HAS NOTHING TO DO WITH THE MILEAGE NEITHER, AS SOME ARE TRYING TO CONNECT TOGETHER. I'VE SEEN OLDER MODEL VEHICLES THAT STILL HAVE THEIR ORIGINAL PAINT JOB , AND THERE'S NO PEELING AT ALL. THE PAINT PEELING WILL SPEAK FOR ITSELF. I ALSO WAS TOLD AT ONE OF THE DEALER'S I TOOK MY VEHICLE TO THAT THEY COULD GET THE VEHICLE PAINTED, BUT THAT I WOULD HAVE TO PAY HALF THE COST, AND THERE'S NO WAY MYSELF CONSUMERS HAVE TO PAY FOR SOMETHING THAT'S NOT DIRECTLY OUR FAULTS. THIS IS A PROBLEM THAT THE CHRYSLER CORPORATION SHOULD HAVE ADDRESSED TWO YEARS AGO. CONSUMERS SHOULD HAVE TO PAY ANYTHING FOR SOMETHING THAT WE HAD NO CONTROL OVER OR R
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#784723July 2, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
THE OXYGEN SENSOR AND HEAD GASKET FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784724July 2, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:ENGINE
HEATER BLOWER MOTOR FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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