Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10243124September 22, 2008
UNKNOWN OR OTHER
I BOUGHT IT IN MARCH 2008 WITH APPROX 75,000 MILES. AFTER A COUPLE MONTHS IT STARTED TO GET LOUD AND THE AIR WOULDN'T BE AS HOT WHEN NOT IN MOTION. EVERY TIME YOU START IT UP OR ACCELERATE IT SOUNDS LIKE LOUD EXHAUST. I TOOK IT IN TO BE READ ON COMPUTER AND SAID IT WAS MY CLUTCH FAN. I HAVE NOW PURCHASED THREE IN THE PAST TWO MONTHS AND THE PROBLEM WILL NOT GO AWAY. I WAS TOLD TODAY TO TRY BUYING ONE THAT GOES IN A DIFFERENT DIRECTION BUT NO DIFFERENCE. PROBLEM STILL EXISTS AND COMPUTER STILL READS NO OTHER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242417September 16, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE PARKED IN THE DRIVEWAY WITH THE ENGINE SHUT OFF, THE VEHICLE BEGAN TO SMOKE. THE CONTACT EXTINGUISHED THE FIRE AND HAD THE VEHICLE TOWED TO A DEALER. SHE DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V339000 (ELECTRICAL SYSTEM). THE DEALER INSTALLED A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR, WHICH CAUSED THE FIRE. ALMOST ONE YEAR LATER, THE FAILURE RECURRED. THE CONTACT ALSO EXPERIENCED FAILURES WITH THE HEAD GASKETS. WHILE THE VEHICLE WAS AT A REPAIR SHOP, THE MECHANIC CHECKED THE FLUIDS WITH THE ENGINE RUNNING. THE MECHANIC OPENED THE DRIVER'S DOOR AND OBSERVED A LARGE AMOUNT OF SMOKE AND FLAMES INSIDE THE PASSENGER COMPARTMENT. AFTER THE FIRE WAS EXTINGUISHED, IT WAS DISCOVERED THAT THE CAUSE OF THE FAILURE WAS THE SAME PLUG THAT SET THE DRIVER'S SEAT ON FIRE A YEAR EARLIER. THE CONTACT STATED THAT THE REPAIR SHOULD BE INCLUDED IN THE RECALL BECAUSE SHE BELIEVES IT WAS NOT PROPERLY REPAIRED THE FIRST TIME. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10242009September 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT WAS ABLE TO SHIFT GEARS WITHOUT APPLYING PRESSURE TO THE BRAKE PEDAL. SIX MONTHS AGO, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) AND HAD THE VEHICLE REPAIRED FOR FREE BY THE DEALER. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER AND THE MECHANIC STATED THAT THE CONTACT WOULD HAVE TO PAY FOR ANY FURTHER REPAIRS. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 58,000. UPDATED 10/07/08. *LJ UPDATED 10/09/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240876September 4, 2008
AIR BAGS:FRONTAL
TL THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE THE CONTACT WAS DRIVING HE NOTICED THAT THE AIR BAG LIGHT HAD APPEARED ON THE DASHBOARD OF HIS VEHICLE AND THAT THE HORN HAD STOP FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE CURRENT MILEAGE IS 50000, FAILURE MILEAGE WAS AT 48000. BML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240789September 3, 2008
SEATS
PASSENGER SEATS AND DRIVER SEAT ON 2 2001 DODGE DURANGO DO NOT HOLD ON RAILS THEY HAVE PLAY AND SLIDE BACK AND FORTH EACH TIME YOU ACCELERATE OR BRAKE. ITS A SAFETY HAZARD .IT SLAMS YOUR KNEES INTO THE DASH BOARD. COMPLAINED SEVERAL TIMES TO DODGE CORP FILED COMPLAINT CASE#17864244. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10240791September 3, 2008
SEATS
SEATS HAVE PLAY SLIDE BACK AND FORTH. THEY DON'T HOLD IN PLACE. THEY SLIDE ON RAILS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10236694August 1, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE OVERHEATS WITH OUT CAUSE CHANGED THERMOSTAT, FLUSHED RADIATOR CHANGED FANS ETC ET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234638July 17, 2008
SUSPENSION
MY CAR WAS SQUEAKING FOR A COUPLE OF WEEKS AND THEN THE WHEEL FELL OFF AND THE REPAIR SHOP HAD TO FIX THE BALL JOINT AND SAID I NEEDED THE OTHER SIDE DONE TOO. 2 WEEKS LATER I HAD THE OTHER SIDE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234521July 16, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT CAN SWITCH GEARS WITHOUT FIRST ENGAGING THE BRAKE. THE CONSUMER REPAIRED THE POWER TRAIN: AUTOMATIC TRANSMISSION LEVER AND LINKAGE COLUMN SHIFT PER NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO THE RECALL, THE CONTACT WOULD BE RESPONSIBLE FOR ANY ADDITIONAL REPAIRS. THE VEHICLE ALSO BEGAN OVERHEATING REPEATEDLY. THE DEALER REPLACED THE WATER PUMP, THERMOSTAT, COOLANT TUBE, FAN CLUTCH, AND THE CONTROL BOX; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE 102,000. UPDATED 08/08/08 *BF UPDATED 08/12/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233664July 9, 2008
ELECTRICAL SYSTEM
DRIVING LIGHTS WENT ON AND OFF WHILE DRIVING AT NIGHT. WHEN SERVICED FOUND OUT ABOUT RECALL #57272 FOR 2003 DODGE DURANGOS. THEY HAVE A BODY CONTROL MODULE ISSUE ON THIS YEAR MODEL. MINE IS A 2001 DURANGO THAT HAS THE EXACT SAME ISSUE AND DODGE WILL NOT HELP WITH ANYTHING BECAUSE IT IS OUT OF THE RECALL YEAR. WHILE SEARCHING ON THE INTERNET IT SEEMS THERE ARE OTHER YEARS THAT HAVE THE SAME ISSUE. DODGE CUSTOMER SERVICE WAS VERY POOR WHEN ASKED TO ASSIST IN THIS REGARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233398July 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, POWER TRAIN
AFTER PURCHASING MY DURANGO USED FROM A LOCAL DEALER I IMMEDIATELY BEGAN HAVING ISSUES WITH THE TRANSMISSION SLIPPING OUT OF GEAR WHILE GOING UP PASSES, PASSING CAR, TOWING ETC. I TOOK IT BACK TO THE DEALER AND THEY STATED THAT THE TRANSMISSION HAD BEEN OVER FILLED CAUSING THIS. I THEN DROVE IT AGAIN AND IT STILL HAPPENED. IN RESEARCHING MY DURANGO I FOUND THAT IT ALREADY HAD ITS TRANNY REPLACED AT 60K MILES BY THE PREVIOUS OWNER. I ALSO HAVE THE GEAR SHIFT LEVER THAT WILL COME OUT OF GEAR WITHOUT THE BRAKE BEING PRESSED, BUT I SEE THEY ACTUALLY RECALLED THAT PARTICULAR ITEM SO IT WILL SOON BE FIXED. I ALSO HAVE REAR AND PASSENGER WINDOW THAT STOPPED ROLLING UP OR DOWN BY THEIR CONTROLS BUT STILL OPERATE WITH DRIVER CONTROLS. AND LAST BUT NOT LEAST MY ENGINE SERVICE LIGHT CAME ON RIGHT BEFORE A TRIP STATING THAT I HAD A COOLANT LEAK. I HAD JUST WASHED MY DURANGO SO I RESET THE LIGHT AND IT HASN'T CAME BACK ON AGAIN. WHAT DID HAPPEN THOUGH IS AS SOON AS I RESET THE LIGHT MY SERVICE 4WD LIGHT CAME ON AND WILL NOT CLEAR. DOES DODGE ACTUALLY RECALL THE ANNOYING THINGS TOO OR DO THEY WAIT UNTIL IT BECOMES A PROBLEM THAT ACTUALLY KILLS SOMEONE BEFORE ANYONE TAKES NOTICE? HELLO TOYOTA HERE WE COME TIRE OF ALL THE TRANNY ISSUES WITH AMERICAN CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233411July 7, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE ELECTRIC SHIFT TRANSFER CASE DOES NOT FULLY ENGAGE INTO GEAR WHEN THE TRANSFER CASE SELECTOR SWITCH IS MOVED; THEREFORE, THE VEHICLE ENDS UP IN THE NEUTRAL POSITION. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V077000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER FAILED TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230531June 10, 2008
ELECTRICAL SYSTEM
POWER LOCKS, HEADLIGHTS, DOME LIGHTS, INTERMITTENT WIPERS, AND REAR WIPER ALL FLICKER AND THEN FAIL TO WORK. ALSO, THERE IS A BUZZING AND TICKING SOUND COMING FROM UNDER THE ENGINE FUSE BOX EVEN WITH THE VEHICLE TURNED OFF! I UNPLUGGED THE NEGATIVE LEAD ON THE BATTERY. THE PROBLEM CAME RIGHT BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228794May 23, 2008
SEATS
MY DRIVERS BUCKET SEAT ROCKS BACK AND FORTH DUE TO A BROKEN BRACKET OR RAIL. I HAVE SEEN SEVERAL MENTIONS OF THE EXACT SAME CONDITION OF OTHER 1999 TO 2001 DODGE DURANGO OWNERS AND CHRYSLER DENIES HEARING OF OTHER INSTANCES OF THIS EXACT SAME CONDITION. I HOPE ALL THE OTHER PEOPLE THAT HAVE POSTED THIS EXACT SAME PROBLEM ON THE INTERNET ARE REPORTING TO YOU AS WELL BECAUSE THIS SEEMS TO BE A VERY COMMON OCCURRENCE. THE SERVICE CENTERS ARE ASKING FOR $600 TO $900 TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227752May 14, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS WAS A COMMON FAILURE. THEY FURTHER STATED THAT THE REGULATOR NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT PLACED SCREWDRIVERS IN THE WINDOWS TO HOLD THEM UP, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND CURRENT MILEAGE WAS 108,000. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224920April 18, 2008
ENGINE AND ENGINE COOLING, STEERING:RACK AND PINION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:DRIVELINE:DRIVESHAFT
ELECTRIC FAN,STEERING;RACK AND PINION; CONTROL ARM; LOWER BALL JOINTS, FRONT DRIVE SHAFT, FRONT BEARINGS. REPLACED DRIVE SHAFT,LEFT WHEEL BEARING. I BOUGHT IT IN 2006 W/125,000 MILES. DRIVE SHAFT WENT OUT AT 135,000 AND STEERING AT 146,000. I STILL OWE MONEY ON IT AND IT SITS PARKED BECAUSE I CANT AFFORD THE REST OF THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223716April 8, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, BUT MOSTLY DURING TAKE OFF, THE VEHICLE MAKES POPPING AND CLUNKING NOISES. THE DEALER STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER, THE CONTACT DISAGREES. THE CURRENT MILEAGE WAS 167,230 AND FAILURE MILEAGE WAS 167,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223062April 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) ON MARCH 1, 2008. THE VEHICLE WAS TAKEN TO THE DEALER ON MARCH 5, 2008 FOR THE RECALL REPAIR; HOWEVER, THE VEHICLE CONTINUES TO SHIFT OUT OF THE PARK POSITION. WHEN PLACED INTO DRIVE, THE VEHICLE WILL SHIFT INTO NEUTRAL. THE DEALER STATED THAT THEY PERFORMED THE REPAIR CORRECTLY AND WILL CHARGE $80 TO DIAGNOSE WHAT THEY SUGGEST IS A NEW FAILURE. THE MANUFACTURER TOOK A REPORT, BUT WAS UNABLE TO ASSIST ANY FURTHER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221544March 18, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, STEERING:RACK AND PINION:PINION SHAFT, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220973March 12, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE ARE ABLE TO SWITCH INTO REVERSE WITHOUT HAVING YOUR FOOT ON THE BRAKE. WE ARE CAREFUL TO MAKE SURE IT ISN'T ACCIDENTALLY CHANGED INTO REVERSE WHILE IN FORWARD MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango