Dodge Durango Complaints (2011)

800 consumer complaints on file.

#11297685January 7, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610)286-9450) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297442January 6, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290552January 2, 2020
ENGINE
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FIRE UNDER THE HOOD OF VEHICLE. *LD THE CONSUMER STATED WHILE DRIVING ALL THE LIGHTS FLASHED ON THE DASHBOARD; THE MOTOR SHUT DOWN, AND SMOKE ERUPTED FROM UNDER THE HOOD. THE CONSUMER WAS ABLE TO COAST TO THE SIDE AT WHICH POINT THE SMOKE BECAME FLAMES, THE VEHICLE WAS TOTALED. *JS*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11292502January 1, 2020
UNKNOWN OR OTHER
PUERTA TRASERA DE CONTROL REMOTO NO CIERRA ADECUADAMENTE EL VEHCULO PARADO NO ENCAJA EN EL CANDADO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292286December 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SINCE MY CAR HAS HAD 74,000 MILES I HAVE TAKEN IT IN FOR "ABRUPT SHUTDOWNS". MY CAR HAS BEEN IN THE DEALERSHIP MORE THAN 1/2 A DOZEN TIMES FOR THE SAME ISSUE AND THEY HAVE NOT BEEN ABLE TO MAKE MY CAR SAFE FOR ME TO DRIVE. CAR IS ALWAYS IN MOTION AND COMPLETELY SHUTS DOWN WHETHER IT BE ON THE STREET, HIGHWAY (LITERALLY HAD TO PUT IN PARK AND RESTART THE VEHICLE DURING TRAFFIC ON THE FREEWAY) OR TURNING A CORNER, IT COMPLETELY SHUTS DOWN AND "FSW" FLASHES. ALL POWER IS TURNED OFF AND LITERALLY HAVE TO DRIVE OFF TO THE SIDE (IF I AM ABLE TO), OF I JUST SHUT DOWN IN THE MIDDLE OF MY ROUTE, PUT IN PARK AND CONTINUE ON MY DRIVE. I HAVE MULTIPLE PHOTOS THAT I HAVE TAKEN OF MY DASHBOARD, SHOWING THIS "FSW" (SHOWING MILEAGE). LAST TIME THIS HAPPENED WAS DECEMBER 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292339December 31, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291809December 28, 2019
AIR BAGS
THE AIR BAG LIGHT TURNS ON ON THE DASH AS WELL AS CHIMES NON-STOP. THIS OCCURS WHEN VEHICLE IS IN DRIVE. SCARY TO HAVE HAPPENING CAUSE CAUTIOUS THAT AIRBAG MAY GO OFF WHEN DRIVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291248December 26, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290587December 21, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WILL RANDOMLY STOP RUNNING WHILE SITTING AT A STOPLIGHT OR WHEN MAKING A SLOW TURN. WHEN IT HAPPENS WHILE DRIVING I LOOSE POWER STEERING AND HAVE HIT THE CURB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289905December 18, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288956December 13, 2019
POWER TRAIN
TRANSFER CASE SWITCHES FROM AWD TO AWD LOW ON ITS OWN WHICH CAN CAUSE A ACCIDENT ON THE HIGHWAY. THE TRANSFER CASE WILL NOT SWITCH TO AWD LOW WHEN BUTTON IS ENGAGED. THIS IS A KNOWN PROBLEM THAT ALL THE OWNERS ARE EXPERIENCING OF YOUR VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288622December 12, 2019
SERVICE BRAKES
THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288664December 12, 2019
ENGINE, UNKNOWN OR OTHER
TRANSMISSION COOLER IS LEAKING TRANSMISSION FLUID EVERYWHERE AND THE TRUCK LOST POWER ON THE HIGHWAY IN RUSH HOUR TRAFFIC THE ENGINE STARTED TO REV AND THE TRUCK JUST SLOWED TO A STOP WITH SEMI TRUCKS FLYING PAST IN THE MIDDLE OF THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282730November 27, 2019
ENGINE
MY DURANGO HIT 130K MILES AND THE RPM WHERE GETTING TO ALMOST 5K BEFORE SHIFTING AND THIS WOULD HAPPEN ON FREEWAY AND IN TOWN . THEN A CHECK ENGINE LIGHT CAME ON A P306 CODE IS WHAT IT WAS GIVING ME . THAT'S A CYLINDER NUMBER 6 MISFIRE SO I HAD ALL PLUGS AN NEW COIL ON CYLINDER 6 AND PUT BRAND NEW INJECTORS IN AND IT RAN GOOD FOR ABOUT 5K MILES AND IT HAPPENS AGAIN SAME P306 . I'VE REPLACED PLUGS AGAIN AND SAME PROBLEM . MY DURANGO IS A 3.6 I'VE READ A LOT ON THIS AND WAS WONDERING IF THIS IS ONE THAT HAS DEFECTIVE L HEAD ? I'VE PUT SO MUCH MONEY IN THIS SUV IDK WHAT ELSE IT IS I CANT DRIVE IT FOR TO LONG BEFORE ITS STARTS THE MISFIRE AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280752November 18, 2019
ELECTRICAL SYSTEM
I HAVE REPORTED THIS BEFORE. MY VEHICLE STALLS OUT WHILE DRIVING. I HAVE TAKEN IT TO THE MECHANIC A NUMBER OF TIMES BUT NOTHING FIXES THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND IT HAPPENS WITH MY CHILDREN IN THE CAR. WHEN MY VEHICLE STALLS OUT WHILE DRIVING THE STEERING WHEEL ALSO LOCKS UP MAKING IT DIFFICULT TO DIRECT THE CAR. IT HAS HAPPENED A NUMBER OF TIMES WHILE DRIVING AND PULLING UP TO A STOP LIGHT. THIS STARTED ABOUT 3 YEARS AGO BUT I'M PUTTING THE LAST TIME IT HAPPENED AS THE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280335November 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5 MPH IN A DRIVE-THRU, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS ATTEMPTED TO BE JUMPSTARTED, BUT THE VEHICLE WOULD NOT START. MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037, (281) 301-5150) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279882November 13, 2019
ENGINE
NOTICED A "TAPPING" NOISE COMING FROM ENGINE ON RIGHT DRIVER SIDE. ACCELERATION OF THE VEHICLE WAS INTERMITTENTLY AFFECTED. TAPPING NOISE WOULD GET LOUDER AT IDLE AND VEHICLE SEEMED TO BE INCREASINGLY MISFIRING AT TIMES. THIS ISSUE AFFECTED DRIVABILITY OF THE VEHICLE ESPECIALLY IN HEAVY HIGHWAY TRAFFIC. THE DIAGNOSED PROBLEM: CYLINDER 3 MISSFIRE/SEIZED LIFTER ROLLER, ULTIMATELY LEADING TO CAMSHAFT DAMAGE. AFTER REVIEW/INTERNET SEARCHING, APPARENTLY THIS IS A COMMON PROBLEM IN 5.7L HEMI ENGINES AND ATTRIBUTED TO EXCESSIVE IDLING. I NEVER HAD ISSUES WITH MY HEMI UNTIL MOVING TO VIRGINIA AND SUBSEQUENTLY SITTING IN TRAFFIC FOR EXTENDED PERIODS OF TIME ON I-95 (EXCESSIVE IDLING). IF THIS IS A KNOWN ISSUE, WHY ARE CONSUMERS NOT MADE AWARE AND MOREOVER, WHY HAS THERE NOT BEEN A RECALL ISSUED TO ADDRESS THE PROBLEM? THIS ISSUE SEEMS TO SPAN ALL MAKES AND MODELS OF VEHICLES THAT USE 5.7L HEMIS, SPECIFICALLY DODGE MANUFACTURED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271631October 28, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265281September 30, 2019
ENGINE, SUSPENSION, UNKNOWN OR OTHER
RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FIXING IT THE PROBLEM STILL CONTINUES. ALSO @120,000 I HAD A WORN CAMSHAFT AND LIFTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257867September 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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