Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#755250December 3, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I WAS DRIVING DOWN THE ROAD AND WITHOUT ANY WARNING THE VEHICLE CAUGHT FIRE UNDER THE HOOD. I LOST STEERING AND BRAKES. WAS ABLE TO RUN VEHICLE INTO CURB AND JUST GOT OUT BEFORE THINGS STARTED BLOWING UP. THE VEHICLE WAS COMPLETLY DISTROYED. I REPORTED THE INCIDENT TO MY INSURANCE AND A FEW DAYS LATER I WAS CONTACTED BY A INVISTAGATOR FROM DAIMLER CHRYSLER WHO STATED THAT THEY WANTED TO REPLACE MY VEHICLE BECAUSE THE FIRE WAS THERE FAULT. THIS STATEMENT LEAD ME TO BELEAVE DAIMLER CHRYSLER KNOWS ABOUT A PROBLEM AND WANT TO KEEP IT VERY QUITE. I WAS TOLD IF I TALK TO ANY ONE THE DEAL WOULD BE OFF. AS OF NOW I STILL DO NOT HAVE MY REPLACEMENT VEHICLE. DAIMLER CHRYSLER IS INSISTING I TAKE A VEHICLE OF LESSER VALUE THAT MY DURANGO. ANY INFORMATION REGUARDING THIS WOULD BE GREATLY APPRICIATED. I FEEL LIKE I AM AT THE MERCY OF A VERY POWERFUL CORPORATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#754978November 27, 2001
TIRES
TRAVELING WEST ON I-80, APPROX. 10 MILES FROM SHARON PA. THE LEFT FRONT TIRE BLEW UP AND SHREDDED. THERE WAS NO INDICATION OF AIR PRESSURE LOSS (IE; PULLING) PRIOR TO THE BLOWOUT AND UNWRAVELING OF THE TIRE. I HAD ALL I COULD DO TO MAINTAIN CONTROL AND GET TO THE RIGHT SIDE BERM. THERE WERE FIVE OF US IN THE VEHICLE. MY ISSUE IS WITH THE TIRE MANUFACTURER, NOT CHRYSLER CORP. I WAS ADVISED BY THE DODGE DEALER I DID NOT PURCHASE THE EXTENDED TIRE WARRANTY. AS AN OWNER OF A LARGE INDEPENDENT AUTOMOTIVE SERVICE REPAIR AND COLLISION SHOP, WE EXAMINED THE TIRE CLOSELY. WE NOTED A AN OBJECT APRX. 1/4" DIAMETER TAPERING TO A RELATIVE POINT THAT PUNCTURED THE TREAD OF THE TIRE. IT TURNED OUT TO BE A DRIED SMALL ANIMAL BONE. A HUNTER/FRIEND ADVISED ME IT APPEARS TO BE A SMALL BONE FROM A BIRD. WE HAVE SEEN MANY PUNCTURES, BLOWOUTS AT CITY AND HI-WAY SPEEDS, BUT NEVER A TIRE "UNWRAVELED" LIKE THIS. IT LOOKS VERY MUCH LIKE ALL THE PICTURES INVOLVING THE FIRESTONE/FORD FIASCO. I AM ONLY LOOKING FOR ANSWERS. I NOW HAVE RESERVATIONS IN GENERAL ABOUT THE TIRES. I WAS FORTUNATE TO MAINTAIN CONTROL AND AVOID SWAYING INTO A SEMI NEXT TO ME. ANY ADVIDE WILL BE APPRECIATED. OUR GY VENDOR HAS OFFERED TO GIVE IT TO GY FOR THEIR ANALYSIS. THANK YOU. RICHARD A. SACHA. *AK (TIRESIZE: 31X10.5 15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900580November 26, 2001
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE EXPERIENCED FIRE, IT APPEARED TO HAVE STARTED IN THE HEADLIGHT, CLAIM 13-7435-963. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#754546November 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN GEAR SHIFT IS MOVED FROM PARK TO REVERSE THE INDICATOR SHOWS IT TO BE IN REVERSE BUT IT IS NOT. AT TIMES WHEN SHIFTED FROM PARK TO REVERSE THERE IS NO INDICATIONS AT ALL. DEALER REPLACED TRANSMISSION MODULE AFTER LONG TALKS WITH MANUFACTURER, BUT DID NOT FIX PROBLEM AND IS GETTING WORSE. TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL, APALLING!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899077November 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE SHIFT LEVER INDICATOR WAS IN PARK AND ENGINE WAS IDLING VEHICLE JUMPED INTO REVERSE AND TRAVELED APPROXIMATELY 50 FEET. VEHICLE CRASHED INTO TREES, CAUSING PROPERTY AND VEHICLE DAMAGE. THERE WERE NO INJURIES DURING THIS INCIDENT. DEALERSHIP EXAMINED VEHICLE, AND REPLACED DRIVESHAFT IN AN ATTEMPT TO CORRECT THE PROBLEM. ON 06-NOV-2001, WHILE VEHICLE WAS IN PARK AND IDLING, IT JUMPED OUT OF PARK INTO REVERSE AND TRAVELED APPROXIMATELY 20 FEET. IN AN ATTEMPT TO STOP VEHICLE, A TIRE ROLLED OVER OWNERS ANKLE. DEALERSHIP WAS CURRENTLY EXAMINING VEHICLE FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754192November 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
THERE WAS NO WARNING, OIL PRESSURE LIGHT JUST CAME ON AND WE LOST PRESSURE. THEN THERE WAS A KNOCKING NOISE UNDER THE HOOD. WE HAD IT TOWED TO HERB GORDON DODGE, WHICH SAID THE ENGINE WAS A TOTAL LOSS. I HAD TO DRIVE IT HOMEAND THE ENGINE LIGHT CAME ON. I CALLED FITZGERALD TO SEE IF I WAS COVERED UNDER WARRANTY. THEY SAID BRING IT IN, SO I HAD IT TOWED TO THE DEALER. THEY SAID THE WARRRANTY WOULDN'T COVER IT BECAUSE I COULD NOT PRODUCE 15 MAINTENANCE RECEIPTS. I HAD A FULL SERVICE ENGINE FLUSH AT 32,727 MILES. THEY DID NOT CARE, BUT SAID THEY COULD GIVE ME A NEW ENGINE AT $6000 OR A PATCHUP AT $4200. THE SERVICE MANAGER ALSO OFFERED TO PUT ME IN CONTACT WITH A COMPANY THAT WILL FINANCE ENGINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754007November 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY HUSBAND WAS DRIVING OUR CAR AND WAS APPROACHING A RED LIGHT,AT 20 MILES PER HOUR. AS THE LIGHT CHANGED TO RED HE PRESSED DOWN ON THE BRAKES AND IT DID NOT SLOW DOWN ANY, HE PROCEEDED TO GO THROUGH THE LIGHT APPLYING MORE PRESSURE TO THE BRAKES WHICH FAILED HIM. HE LEFT TIRE MARKS ON THE ROAD FOR ABOUT 37 FT AND ENDED UP HITTING A VEHICLE AND IN THE END THERE WERE 4 VEHICLES TOTAL. I HAVE RESEARCHED ON LINE AND HAVE FOUND OUT THAT THERE HAVE BEEN PROBLEMS WITH THE REAR BRAKES ON DODGE DURANGO'S THAT WERE MADE IN 1999. OUR DURANGO IS A 2000 BUT WAS MANUFACTURED IN DECEMBER 1999. WE FEEL THAT IN LIGHT OF THIS INFO, WE SHOULD HAVE RECIEVED SOME FORM OF RECALL LETTER FROM THE DEALERS WHICH WE HAVE NOT AS YET. WE ARE NOT SURE OF THE TOTAL COST OF THE ACCIDENT AS YET, SO THE FIGURES ARE JUST QUOTES SO FAR. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#898513October 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 20MPH ABS BRAKES LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. VEHICLE HAD FRONTAL DAMAGE. CONTACTED DEALER, AND DEALER STATED THAT ABS BRAKES WERE NOT SUPPOSE TO LOCK UP, AND WOULD GET BACK IN TOUCH WITH CONSUMER.*AK CONSUMER WAS INFOMRED THAT ANTI-LOCK BRAKES ARE IN THE REAR NOT THE FRONT.*SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#6900578October 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THE VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#897628October 11, 2001
TIRES
CWHILE MOTHER WAS DRIVING ABOUT 15 MPH RIGHT FRONT TIRE COLLAPSED WITH WHEEL DISCONNECTING FROM VEHICLE . HAD TO BE TOWED TO DEALER, AND THEY COULD NOT DETERMINE WHAT HAD CAUSED DISATTACHMENT. ACCORDING TO CONSUMER, THEY JUST FIXED, MANUFACTURER WAS NOT CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897578October 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE FAILS TO ENGAGE INTO GEARS PROPERLY WHILE IDLING AT STOP SIGNS OR LIGHTS. THIS CAUSES VEHICLE TO STALL . PROBLEM CAN HAPPEN WHILE DRIVING AT ANY SPEED. HAD BEEN TO DEALERSHIP NUMEROUS TIMES. HAD TRANSMISSION REPLACED, BUT PROBLEM STILL EXISTS. MECHANIC HAD NO KNOWLEDGE OF CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752812October 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED FRONT BRAKE ROTORS ARE CAUSING SEVERE VIBRATION IN THE BRAKE PEDAL. DEALER DOES NOT RECOMEND RESURFACING BECAUSE THERE IS INSUFFICIENT MATERIAL AND THINNING THE ROTORS WILL COMPOUND THE PROBLEM. DEALER SAYS REPLACEMENT PARTS WILL LAST JUST AS LONG BASED ON DRIVING HABITS. NAPA SELLS ROTORS WITH A LIFETIME WARRANTY. THE ROTORS FROM THE FACTORY ARE A SAFETY PROBLEM THAT DODGE IS PASSING OFF ON THE CUSTOMER. NO WELL MAINTAINED VEHICLE SHOULD NEED TO HAVE NEW ROTORS INSTALLED AT JUST OVER 20,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752771October 1, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I HAD A LOT OF CHATTERING AND GRINDING NOISES IN BOTH THE FRONT AND REAR DIFFERENTIAL. THE DEALER CHECKED THE PROBLEM AND FOUND OUT THAT THE DIFFERENTIAL FLUID NEEDED TO BE CHANGED DUE TO THE VISCOSITY BEING WEAK AND RECOMMENDED THAT IT BE CHANGED AND ADDITIVE BE DONE. UPON FINDING THIS OUT THEY ALSO SAID THAT THIS FLUID WOULD HAVE TO BE CHANGED EVERY 30,000 MILES. MY COST FOR THIS PROBLEM WAS $400.00. IT WAS NOT SPECIFIED IN THE OWNER'S MANUAL THAT THIS HAD TO BE DONE AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752627September 27, 2001
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2000 DODGE DURANGO ON THE FREEWAY AT APPROX. 70MPH. SUDDENLY, THE VEHICLE ACCELERATED TO FULL THROTTLE ON ITS OWN. THE CRUISE CONTROL WAS NOT ENGAGED. MY FOOT WAS OFF THE GAS PEDAL AND THE CAR KEPT ACCELERATING. I TAPPED THE GAS PEDAL WITH MY FOOT TO ATTEMPT TO RAISE IT WITH NO EFFECT. I DOWN SHIFTED TO SECOND GEAR WITH NO EFFECT. I ENGAGED AND DISENGAGED THE CRUISE CONTROL WITH NO EFFECT. THE ONLY WAY I COULD PREVENT THE CAR FROM CONTINUING TO ACCELERATE WAS TO BRAKE AND RELEASE WHILE I CROSSED THREE LANES OF TRAFFIC. AT NO TIME DID I HAVE MY FOOT ON THE GAS PEDAL. AS I EXITED THE FREEWAY IT BECAME INCREASINGLY DIFFICULT TO CONTROL THE CAR WHILE FIGHTING THE ENGINE POWER WITH THE BRAKE PRESSURE. I SHUT THE ENGINE OFF AND COASTED TO THE SIDE OF THE ROAD. WE COULD HAVE EASILY HAD A COLLISION AND WE ARE FORTUNATE NO ONE WAS HURT AS A RESULT OF THIS VERY SERIOUS SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004178September 12, 2001
SEAT BELTS:REAR/OTHER
UPON STOPPING VEHICLE ON THREE SEPARATE OCCASIONS 2ND & 3RD ROW SEATBELTS (WITH CHILD CAR SEAT IN THEM) DISCONNECTED THEMSELVES CAUSING THE CHILD CAR SEAT TO FALL FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751789September 6, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEATS
MY 2YR OLD DAUGHTER WAS SEATBELTED IN MIDDLE SEAT IN A CAR SEAT. WHEN I HAD THE WRECK, THE SEATBELT THAT WAS HOLDING THE CARSEAT CAME UNBUCKLED. MY MOTHER WAS SITTING BACK THERE, AND SHE CAUGHT MY DAUGHTER. THE THIRD SEAT IN THE DURANGO HAD BENT ALL THE WAY UP TO THE MIDDLE SEAT. I AM ALSO HAVING A HARD TIME GETTING MY INSURANCE TO REPLACE ANY SEATBELTS OR THE CARSEAT. WHAT CAN I DO?*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#751450August 31, 2001
SUSPENSION:FRONT
VEHICLE FISHTAILS WHEN RIDING OVER RIPPLES AND BAD ROADS. DEALER ROTATED/BALANCED TIRES AND ALIGNED CAR. STILL MAKES YOU FEEL YOU ARE GOING TO LOOSE CONTROL ON BAD ROADS. TV PROGRAM SHOWED AN ACCOUNT OF A PROBLEM SIMILIAR TO MINE WHICH DEALT WITH A STEERING AND STABILIZATION DEFECT. WE NEARLY LOST CONTROL WHEN PULLING AN RV RECENTLY. DEALER DIDN'T KNOW WHAT ELSE TO DO ABOUT PROBLEM AT THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895324August 28, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING INNER TIE ROD THAT GOES INTO STEERING MECHANISM WAS STRIPPED, CAUSING PASSENGER'S SIDE TIRE TO TURN OUTWARD TO RIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894724August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED AND IDLING A 3YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF PARK INTO DRIVE, AND WITHOUT APPLYING BRAKE PEDAL, VEHICLE WENT INTO A CORN FIELD BEFORE STOPPING; DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750584August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE PEDAL GETS MUSHY, METAL-ON-METAL SOUND HEARD, TRUCK CREEPS FORWARD. THIS IS THE SECOND TIME THERE HAS BEEN A PROBLEM WITH THE MASTER CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango