Dodge Durango Complaints (1998)

965 consumer complaints on file.

#730171September 4, 2000
SUSPENSION:FRONT, TIRES
I CAN NOT KEEP TIRES ON FRONT END FROM WEARING UNEVENLY, THEY KEEP CUPPING ON OUTER EDGES. CHRYLER CORP HAS REPLACED MY FRONT TIRES 3 TIMES, LOWER CONTROL ARMS TWICE, & RT. UPPER BALL JOINT ONCE. NOW ALL 4 TIRES ARE OUT OF ROUND AND CAUSES A BAD VIBRATION IN THE VEHICLE. THIS IS ALL CAUSED BY THE SUSPENION PARTS BEING DEFECTED AND CHRYSLER CORP. WILL NOT REPLACE THE TIRES OR CORRECT THE SITUATION WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729866September 1, 2000
TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I STOPPED AT A SERVICE STATION TO HAVE THE AIR CHECKED. WHEN HE PUT AIR IN THE TIRE, IT WAS LEAKING MORE. THE TIRE REPAIR STATION TOOK THE TIRE OFF THE RIM AND NOTICED THAT THE TIRE WAS SPLITTING FROM THE INSIDE OUT. HE SAID HE HAS NEVER SEEN THAT HAPPEN BEFORE....SPLITTING FROM THE INSIDE OUT. THE TIRE IS NO GOOD ANYMORE AND I STILL HAVE A LOT OF TREAD LEFT ON IT. HE TOOK MY SPARE OFF, FROM UNDER THE VEHICLE AND NOTICED THAT IT HAS BEEN HOT AND MELTED THE RUBBER FROM THE EXHAUST. I HAVE SMELLED RUBBER BEFORE BUT THOUGHT THAT WAS FROM THE AIR CONDITIONER THAT I HAVE BEEN HAVING SO MUCH TROUBLE WITH SINCE I BOUGHT THE VEHICLE. IT HAS CAUSED AN ELECTRICAL SHORTAGE BEFORE. THE AIR CONDITIONER IS LEAKING FREON AND EVERY FEW MONTHS, I HAVE TO GO HAVE IT FILLED. CAN'T FIND THE LEAK AND HAVE TAKEN IT TO 4-6 DIFFERENT DEALERS FOR THE PROBLEM. WHEN RUNNING THE AIR CONDITIONER, MOISTURE RUNS DOWN THE SIDES OF THE DASH VENTS WITH ALL THE WINDOWS CLOSED. THE LAST DEALER I TOOK IT TOOK, TOLD ME THAT THEY CAN'T FIND THE LEAK AND BELIEVES IT IS SOMEWHERE IN THE DASH. THEY HAVE BEEN TOO BUSY AND SHORTHANDED TO GET TO IT RIGHT NOW. I HAVE ALSO COMPLAINED TO SEVERAL DEALERS ABOUT THE FLOOR BETWEEN THE DRIVERS SEAT AND PASSENGER SEAT. I LAY MY PURSE ON THERE AND WHEN I GO TO TOWN AND PICK MY PURSE UP, THE BOTTOM OF MY PURSE IS REALLY HOT. WHEN I DRIVE FOR A LONG PERIOD OF TIME, MY FOOT THAT RUNS THE GAS PEDAL GETS REALLY HOT AND SWOLLEN FROM THE HEAT COMING FROM THE SAME AREA. THE DEALERS HAVE ALL TOLD ME THAT NOTHING WAS WRONG. WHEN I FIRST BOUGHT THE VEHICLE I NOTICED A NOISE IN WHERE I THOUGHT IT WAS THE BRAKES AND TOOK IT TO THE SHOP. I FOUND OUT THAT THE SUSPENSION WAS FALLING APART AND BOLTS WERE MISSING. LUCKILY, THERE WAS NO ACCIDENT OVER THAT. MANUFACTURERS NEED TO BE MORE CAUTIOUS.( DOT NUMBER: TIRE SIZE: 31X10.50R )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869146August 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN, SEATS, SUSPENSION:FRONT
WHILE DRIVING ABS LIGHT COME ON UNEXPECTEDLY AND STAYED ON. THEY COULD NOT FIND THE PROBLEM TO FIX IT CORRECTLY. *AK THE SPEEDOMETER JUMPS TO 100MPH AND FALLS TO 0 MPH INTERMITTENTLY. THE TRANSMISSION IS SLIPPING AND THE OVERDRIVE HARNESS IS STUCK. THE BRAKE PEDAL GOES TO THE FLOOR, THE DEALER REPLACED THE BRAKE COMPONENTS. THE INTERIOR LIGHTS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE POWER DOOR LOCKS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE REAR SEAT WOULDN'T FOLD UP. THE CONSUMER HEARD A RATTLING NOISE COMING FROM THE LEFT FRONT WHEEL AREA. THE RIGHT REAR PANEL CAME LOOSE. MOTOR OIL WAS FOUND IN THE MASTER CYLINDER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729398August 29, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN MARCH OF 2000 I BROUGHT THE CAR TO THE DEALER COMPLAINING OF A LOOSE FRONT END. THEY TOLD ME THE UPPER AND LOWER BALL JOINTS WERE BAD AND THAT I SHOULD HAVE THEM REPLACED. I ASKED IF THAT WAS DANGEROUS AND THEY SAID IT WAS. I WANTED A SECOND OPINION. I WENT TO TUFFY AUTO SERVICE IN WALLED LAKE MI, THEY SAID THE DEALER WAS USING A SCARE METHOD TO GET THE WORK DONE. THEY DID INFORM ME THAT THE LOWER BALL JOINTS WERE BAD AND THAT IT WAS TOO EARLY FOR THEM TO NEED REPLACING. THEY SAID THAT DURANGOS HAVE HAD ALLOT OF PROBLEMS WITH BALL JOINTS AND THAT DODGE KNOWS IT. I PROCEDED TO HAVE THEM REPLACED AT TUFFY FOR A MUCH LOWER PRICE THAN THE DEALER WANTED AND WITH A MUCH BETTER AFTER MAKRET PART. THE SHOCKS ON THE CAR WERE ALSO REPLACED AT THAT TIME, ALSO TOO EARLY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729399August 29, 2000
SUSPENSION:FRONT:WHEEL BEARING
IN JULY I STARTED NOTICING A LOOSE CLUNKY FEELING FROM THE FRONT END. I BROUGHT IT TOO TUFFY AUTO SERVICE IN SAGINAW, MI. THEY SAID THE FRONT(LEFT AND RIGHT) BEARINGS WERE BAD. AND ALSO A LEFT IDLER ARM. THIS IS NOT A PROBLEM THAT SHOULD HAPPEN TO A VEHICLE WITH ONLY 65,000 MILES. WHAT CAN OR SHOULD I DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865366July 13, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS RUNNING BUT IT WAS IN PARK. VEHICLE SLIPPED INTO REVERSE AND STARTED TO BACK UP. CONSUMER JUMPED INTO THE VEHICLE AND PUT THE BRAKES ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865138July 10, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
RECALL 99V342 000/TANK ATTACHING STRAPS: BEEN WAITING ON DEALER TO HONOR RECALL NOTICE. KEPT ON INFORMING THAT THEY ARE STILL WAITING FOR THE PARTS. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864968July 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
CONSUMER WAS DRIVING AT 50 MPH WHEN VEHICLE STARTED TO ACCELERATE ON ITS OWN ,HITTING SPEEDS OF 80 MPH. CONSUMER APPLIED BRAKES, BUT DID NOT OVERRIDE THE ACCELRATION. CONSUMER THEN SHIFTED INTO PARK ,LOST CONTROL OF VEHICLE, TURNED IGNTION TO OFF POSITON AND PULLED IT OUT , WHEELS WAS STILL SPINNING FOR ABOUT 2-3 SECONDS AFTERWARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864743July 5, 2000
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING VEHICLE WENT TO PULL OVER AND CUT OFF. MECHANIC SAID THAT IT WAS AN ELECTRICAL PROBLEM. CONSUMER COULD HEAR CAR ARKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864493June 29, 2000
AIR BAGS:FRONTAL
IN A HEAD-ON COLLISION AT 40 MPH FRONTAL AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN CONTACTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#864393June 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES ON WET PAVEMENT ABS SYSTEM ACTIVATED, BUT FAILED TO STOP VEHICLE, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#864154June 23, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE WAS EXPERIENCING LOUD NOISE FROM THE REAR DIFFERENTIAL UNIT. TAKEN TO DEALER FOR REPAIRS, AND DEALER REPLACED DIFFERENTIAL RING AND PINON AND REAR AXLE BEARING AT CONSUMER'S COST. ALSO, DEALER NOTICED THAT SOME OF THE BEARINGS WERE MISSING WHEN REMOVED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784714June 22, 2000
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES, STEERING: STEERING WHEEL/HANDLE BAR, SUSPENSION:FRONT:SHOCK ABSORBER
UPPER BALL JOINTS AND UPPER CONTROL ARM FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862421May 24, 2000
TIRES
WHEN DRIVING ON WET PAVEMENT AT 30 MPH REAR TIRES BROKE. REAR OF VEHICLE WENT INTO A SPIN SIDEWAYS, CAUSING VEHICLE TO GO INTO A DITCH. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722942May 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2 ACCIDENTS,IN LAST YEAR WHERE HITTING BRAKES FAST & HARD FAILED AT 30MPH TO STOP VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#721473April 14, 2000
AIR BAGS:FRONTAL
VEHICLE IMPACTED FRONT END AT 40 MPH AND AIRBAGS DID NOT DEPLOY. THE REP. FROM CHRYSLER DOESN'T THINK ANYTHING IS WRONG WITH THE AIRBAG SYSTEM. HELP PLEASE>. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#858492March 14, 2000
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#858536March 14, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
MANUFACTURER'S RECALL NOTICE RECEIVED, AND TAKEN VEHICLE TO DEALER FOR REPAIRS. DEALER REPAIRED TANK STRAP, BUT UNWILLING TO HONOR BRAKE TUBE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720007March 12, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
AIR CONDITIONAL HAS NOT COOLED PROPERLY SINCE WE BOUGHT VEHICLE, DURING SUMMER HOT MONTHS THE VEHICLE IS UNABLE TO KEEP THE INSIDE COOL AND COMFORTABLE. FIRST TRIP TO DEALERSHIP WAS 5 DAYS FROM TAKING OWNERSHIP, I HAVE BEEN TO 3 DEALERSHIPS OVER THE PAST 1 1/2 YRS AND NO ONE HAS BEEN ABLE TO FIX THIS. MOST SAY I'M CRAZY. BRAKES HAVE SQUEAKED CONSTANTLY NOT ONLY DURING MORNING HOURS. PAD HAVE BEEN REPLACED ONCE AT 9000 MILES AND DID NOT HELP AND NOW AT 29,000 MILES IT'S EXTREMELY LOUD PAD WERE CHECKED LAST WEEK AND STILL THEY SAY IT'S NORMAL. ENGINE IS PINGING ON ACCELERATION AND HAS SINCE WE BOUGHT VEHICLE, ONCE AGAIN DEALERSHIP IS SAYING THIS IS NORMAL WE HAVE TRIED HIGHER OCTANE FUEL AND ALSO MID TO SUPREME GAS AND IT STILL CONTINUES, I CAN ONLY GET ROUGHLY 280 - 290 MILES TO A TANK OF GAS. WHEN I MET THE DEALER REP HE INFORMED ME TIRES WERE WEARING BADLY AND TO BE SURE WE ROTATE THESE TIRES EVERY 3000 MILES WHICH WE HAVE DONE. TIRES HAVE NOW WORN OUT AND DEALERSHIP IS SAYING THAT THIS IS NORMAL. SOME HOW THIS DIFFERS IF I HAD NOT ROTATED THEM THEN THEY WOULD HAVE WORN OUT DIFFERENTLY BUT DUE TO THE ROTATING IT'S EVENLY WORN OUT AND NOW THEY WON'T TAKE CARE OF THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551339March 10, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS DO NOT OPERATE AS DESIGNED, THE WINDOW LOCK BUTTON DOESN'T WORK AND THE WINDOWS WILL NOT GO UP OR DOWN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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