Dodge Durango Complaints (2011)

800 consumer complaints on file.

#10526271July 22, 2013
FUEL/PROPULSION SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522912July 2, 2013
ENGINE, STEERING
AT RANDOM TIMES THE ENGINE WILL JUST SHUT DOWN AND I HAVE NO POWER STEERING AT ALL. IT HAS HAPPENED OVER 15 TIMES NOW GENERALLY WHEN I COME TO A FULL STOP AND ALSO WHEN I AM TAKING A RIGHT HAND TURN AT SLOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520954June 20, 2013
STEERING, SUSPENSION
RIGHT FRONT STRUT HAS STARTED TO LEAK OIL. POSSIBLE FIRE HAZARD DUE TO VICINITY OF THE BRAKE. AFTER SPEAKING WITH SERVICE ADVISOR AT DEALERSHIP HE STATED THIS IS THE 3RD STRUT HE SEEN REPLACED FOR LEAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520740June 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE WOULD NEED TO BE REPLACED BUT THERE WAS A NATIONWIDE BACK ORDER FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520069June 17, 2013
STEERING
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHEN THE VEHICLE REACHED 70 MPH THE FRONT END BEGAN TO SHAKE. DURING A ROAD FORCE BALANCE TEST THE DEALER STATED THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE. AN INDEPENDENT MECHANIC PERFORMED AN ALIGNMENT WHICH REDUCED THE SHAKING, BUT DID NOT CORRECT THE PROBLEM. THE CONTACT STATED THE PROBLEM WAS DUE TO THE ALL WHEEL DRIVE FEATURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 22,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515274June 5, 2013
POWER TRAIN
I PURCHASED A 2011 DODGE DURANGO CREW V6 LAST YEAR AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. WHEN I ACCELERATE AT ANY SPEED, MY VEHICLE DOES NOT RESPOND. THE VEHICLE JUMPS AND WOULD SHIFT GEARS. THE TRANSMISSION FEELS LIKE ITS SLIPPING AND DOES NOT HAVE THE POWER TO ACCELERATE. ALSO, WHEN I PRESS THE BRAKE THE BACK END MAKES A LOUD THUMPING NOISE LIKE ITS SHIFTING GEARS AND IT JERKS FORWARD. THE FIRST TIME I BROUGHT IT IN TO THE DEALERSHIP, THEY UPDATED THE SOFTWARE AND COULD NOT DUPLICATE THE PROBLEM. I TOOK IT BACK IN TO THE DEALERSHIP AND HAD A MECHANIC RIDE WITH ME AND I AM STILL WAITING FOR MY ISSUES TO BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514444May 31, 2013
STEERING, EXTERIOR LIGHTING, POWER TRAIN
TRADED IN 2005 TOWN AND COUNTRY IN NOV 2010 TO 2010 TOWN AND COUNTRY NUMEROUS PROBLEMS ALSO HAD MAJOR BRAKE ISSUES NEARLY CAUSING ACCIDENT AT FOUR WAY INTERCHANGE. TRADED IT IN TAKING NEG.EQUITY TO 2011 DURANGO IN OCT 2011 IT HAS NUMEROUS ISSUE INCLUDING UP AND DOWN IDLE BULBS BLOWING WHEN WASHED THRU AUTO WASH AC PROBS. POWER STEERING BEGINING WHINE NOISE HAD BRAKES REPAIRED HARD SHIFTING COMPUTER FLASHED DEALER CANT FIGURE OUT PROBLEMS CALLED CORPORATION WAITING FOR REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510500May 3, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2011 DODGE DURANGO, EQUIPPED WITH KUHMO TIRES LINE SOLUS, SIZE 265-50-R20. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW DUE TO BEING DRY ROTT. THE CONTACT STATED THAT THE REMAINING TIRES ALSO EXHIBITED DRY ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497596February 9, 2013
WHEELS, TIRES, SERVICE BRAKES, HYDRAULIC
DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10497598February 9, 2013
TIRES, SERVICE BRAKES, HYDRAULIC, WHEELS
DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BRAKES WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486764December 2, 2012
ELECTRICAL SYSTEM, STEERING
WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10483558November 6, 2012
VEHICLE SPEED CONTROL, ENGINE
ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT OF REPAIR SHOP ON THREE OCCASIONS AND PROBLEM STILL NOT FIXED. DEALER DOES NOT KNOW WHAT IS WRONG OR HOW TO FIX. HAVE CONSULTED CORPORATE AND PUT THE WORD OUT TO OTHER DEALERS BUT TO NO AVAIL. JUST GOT CAR BACK AGAIN AFTER DEALER HAVING FOR THE ENTIRE DAY AND PROBLEM STARTED UP AGAIN. PLAN ON WRITING TO MANUFACTURER AND REPORTING CAR UNDER LEMON LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481361October 22, 2012
AIR BAGS
DODGE DURANGO CITADEL 2011 INTERMITTENT AIR BAG LIGHT COMES ON WHEN DRIVING, REFER TO ODI ID NUMBER 10475864. TOOK TRUCK TO DEALER 7/9/2011, CORRECTIVE ACTION HARD WIRED CONNECTOR C3 53 UNDER SEAT, THIS DID NOT CORRECT PROBLEM. TOOK TRUCK BACK TO DEALER 8/24/2011, CORRECTIVE ACTION B1C29 INTERMITTENT PROBLEM ORC MODULE INTERNAL FAILURE AND REPLACED ORC MODULE. THIS DID NOT CORRECT THE PROBLEM. TOOL TRUCK BACK THIRD TIME WITH SAME PROBLEM ON 9/22/12, DEALER DIAGNOSIS, LOOSE CONNECTION AT LEFT SIDE SEAT THORAX SQUIB B1C29 CIRCUIT OPEN. PULLED CODES. LOOSE CONNECTION IN LEFT SIDE SEAT SQUIB HIGH RESISTANCE AT THE CONNECTOR HARD WIRED BLUE/BLACK STRIP AND GREEN WIRES CHECKED OPERATION AIRBAG LIGHT OFF AT THIS TIME. CURRENTLY THE LIGHT IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475864September 18, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MALFUNCTION OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE AIR BAG WIRING HARNESS. THE COMPONENT WAS ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PART HAD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,218.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455100April 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RPM WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE WOULD JUMP AND ABRUPTLY SHIFT GEARS. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE GEAR SHIFTER WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453241March 27, 2012
STEERING, WHEELS
THE FRONTEND OF MY 2011 DODGE DURANGO SHAKES AT 45 MPH AND INCREASES IN STRENGTH WITH AN INCREASE IN SPEED??WHY? THIS IS NOT A ONE TIME / SHORT TIME THING IT HAS BEEN DOING IT FOR A WHILE. I NEED TO KNOW WHAT TO DO TO FIX IT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451863March 15, 2012
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451084March 11, 2012
SUSPENSION, POWER TRAIN
SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430073October 13, 2011
AIR BAGS
DRIVER LOST CONTROL OF 2011 DODGE DURANGO, TRAVELING APPROXIMATELY 35-45 MPH, AND HIT A TREE HEAD ON. VEHICLE PURCHASED ON 8/25/2011 NEW, AND HAD APPROXIMATELY 5,000 MILES ON IT AT TIME OF COLLISION. DRIVER WAS WEARING HIS SEAT BELT. NO AIR BAGS DEPLOYED. ALL EMERGENCY PERSONNEL, WRECKER DRIVER, BODY SHOP, AND INSURANCE CLAIMS ADJUSTER INDICATED THAT THERE WAS NO REASON AIR BAG SHOULD NOT HAVE DEPLOYED, THE CRASH DEFINITELY HIT THE SENSORS. VEHICLE STILL BEING ASSESSED, BUT IS PROBABLY A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10419173August 12, 2011
STEERING
WHILE DRIVING MY 2011 DODGE DURANGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND PULLING THE VEHICLE TO THE RIGHT CAUSING ME TO MOMENTARILY LOSE CONTROL OF THE VEHICLE AND ALMOST CRASHING INTO A PARKED VEHICLE. I HAVE HAD THIS UNSAFE ISSUE WITH THE STEERING WHEEL SHAKING SINCE THE VEHICLE WAS PURCHASED BACK ON 6/10/11 WITH THE DEALERSHIP AND DODGE NOT ABLE TO DIAGNOSE AND FIX THE ISSUE. HAVING A CASE WITH CHRYSLER/DODGE SINCE BACK IN JUNE, THEY HAVE NOW TOLD ME THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE. HAVEN DRIVEN 3 OTHER 2011 DURANGOS, 2 ALSO EXHIBITED THE STEERING WHEEL SHAKE WHILE 1 DID NOT WHICH SHOWS THIS IS NOT A CHARACTERISTIC OF THE VEHICLE BUT INSTEAD A POSSIBLE DEFECT THAT NEEDS TO BE INVESTIGATED TO DETERMINE THE PROBLEM AND TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango