Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10043790October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT END OF MY 2000 DODGE DURANGO HAS A SQUEAKING & POPPING NOISE EVERY IME YOU HIT A BUMP. IT HAS BEEN INSPECTED AND THEY STATED THAT THE UPPER BALL JOINTS ARE BAD. I SEEN A SPECIAL ON CBS NIGHTLY NEWS ON 10-27-03 AND THEY STATED THAT HE FEDS ARE INVESTIGATING THIS COMPLAINT AND ARE IN THE PROCESS OF GETTING A NATIONAL RECALL ON THIS ITEM. HOW LONG WILL THIS RECALL TAKE? THERE ARE SEVERAL LIVES AT RISK HERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043806October 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN: AUTOMATIC TRANSMISSION FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044924October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING
VEHICLE HAS EXCESSIVE PLAY IN THE FRONT WHEELS. CONSUMER SUSPECTS PROBLEM WITH UPPER BALL JOINTS. THIS PROBLEM IS OCCURRING ON BOTH SIDES OF THE VEHICLE, EVEN WHEN IT IS IMMOBILE. WHEN VEHICLE IS IN MOTION NOISE CAN BE HEARD IN FRONT OF VEHICLE. ALSO, STEERING IS VERY UNSTABLE WHEN VEHICLE IS MOVING AT MEDIUM TO HIGH SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043818October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2000 DODGE DURANGO WITH 50,000 MILES ON IT. (BOUGHT BRAND NEW). IN AUGUST I TOOK IT IN FOR SERVICE TO MY DEALERSHIP, AND TOLD THEM ABOUT A NOISE IN THE FRONT END. THEY CHECKED IT OUT, AND TOLD ME I NEED UPPER AND LOWER BALL JOINTS, AT THE COST OF $1500.00. I HAVE NOT YET HAD THEM REPLACED. I FEEL THAT THERE IS A MAJOR PROBLEM WITH DODGE'S BALL JOINTS, FROM THE RECENT TV REPORTS. I THINK THE FACTORY SHOULD RECALL THESE VEHICLES AND FIX WHAT IS NEEDED. I HAVE A STATEMENT FROM THE DEALERSHIP STATING THAT THESE BALL JOINTS NEED REPLACING, IF YOU NEED A COPY OF THAT, I WILL BE GLAD TO MAIL YOU ONE. THANKS, JOAN YUENGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043831October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
WE OWN A 2000 DODGE DURANGO. WE EXPERIENCED VIBRATION IN THE FRONT AND STRANGE NOISES. MECHANIC CHECKED FRONT END OF VEHICLE. SAID THAT FRONT RIGHT UPPER BALL JOINT WAS DEFECTIVE TO THE POINT WHERE IT WAS UNSAFE TO OPERATE. HE SHOWED US THE ABNORMAL "PLAY" IN THE FRONT AND SAID THE WHEEL COULD EASILY SEPARATE FROM THE CHASSIS. HE REPLACED THIS BALL JOINT, BUT WARNED THAT THE OTHER THREE (CONSISTING OF LOWER AND UPPER BALL JOINTS ON LEFT SIDE, AND LOWER BALL JOINT ON RIGHT SIDE) ARE ALSO BAD AND WILL NEED REPLACING IN THE VERY NEAR FUTURE. ALSO SAID THE UNIVERSAL JOINTS IN THE REAR WILL NEED TO BE REPLACED IN THE NEAR FUTURE. THIS IS ALL AFTER WE SPENT MORE THAN $200 TO REPLACE REAR WHEEL AXLE BEARINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043832October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2000 DODGE DURANGO BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043666October 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO RIGHT FRONT UPPER BALL JOINT FAILURE ONCE IN JULY 2002 2ND TIME JUNE 2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043667October 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
HAD TO REPLACE ENTIRE FRONT-END ASSEMBLY ON 2000 DODGE DURANGO DUE TO PREMATURE WEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043665October 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I JUST WATCHED THE EVENING NEWS AND THERE WAS AN INVESTIGATIVE REPORT ABOUT UPPER BALL JOINT PROBLEMS ON DODGE DURANGO 4X4'S. I HAVE THE FAILURE NOISE THAT THEY DESCRIBED AND I'M CONCERNED ABOUT FAILURE AT HIGH SPEED. I CALLED THE DEALER AND THERE IS NO RECALL AND I HAVE A FREIEND THAT JUST LOST A FRONT WHEEL ASSEMBLY DUE TO THIS FAILURE. THE COST TO REPAIR WAS $675 AND NOT COVERED BY DODGE. I AM CONCERENED FOR MY SAFETY! CAN YOU PROVIDE ANY INFORMATION? MY CAR HAS 37,000 MILES, JUST OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043673October 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I PURCHASED MY 2000 DODGE DURANGO 8 MONTHS AGO. IT NOW HAS 57,000 MILES. IN THE LAST MONTH, I REPLACED THE TORQUE CONVERTER CLUTCH, THE TRANSMISSION, THE "COMPUTER CHIP", AND NOW ONE OF MY DOORS WILL NOT OPEN (MUST REPLACE THE ACTUATOR IN THE DOOR).*AK I HAVE BEEN TOLD THAT THE BEARINGS ON BOTH SIDES NEED TO BE REPLACED, AND THAT THE SHOCK ARE LEAKING. SHUOLD THIS HAPPEN ON A 2000?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043675October 27, 2003
EQUIPMENT, ELECTRICAL SYSTEM:WIRING
MY 2000 DODGE DURANGO WITH APPROXIMATELY 30,000 MILES ON IT MYSTERIOUSLY AND UNEXPECTEDLY BURST INTO FLAMES IN THE FRONT END. WITHIN SIXTY SECONDS, THE ENTIRE VEHICLE WAS ENGULFED AND BECAME A TOTAL LOSS. THREE VARIOUS FIRE INVESTIGATORS WERE UNABLE TO DETERMINE THE RESULTANT CAUSE OF THE BLAZE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10043689October 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:STABILIZER BAR
THERE WAS A SQUEAKING IN THE FRONT END. 9/02 THE SWAY BAR AND SWAY BAR BUSHINGS WERE REPLACED, ONLY 37,572 MILES ON IT. THE VEHICLE NOW SQUEEKS AGAIN IN THE FRONT END. IN ADDITION, WHILE DRIVING DOWN THE HIGHWAY, IT FEELS AS IF I'M DRIVING DOWN A BUMPY ROAD, THE FRONT TIRES ARE BOUNCING A LOT. BALL JOINTS? THIS IS A 2000 DODGE DURANGO THAT I BOUGHT BRAND NEW ON AUGUST 28, 2000. I WOULD LIKE TO SEE A RECALL ISSUED BY THE COMPANY TO FIX THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043693October 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043578October 26, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT BALL JOINT FAILED ON MY DURANGO AND THE TIRE COLLAPSED. *LA EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043522October 24, 2003
STEERING:RACK AND PINION:RACK, SUSPENSION:FRONT
I HAVE ALWAYS HAD PROBLEMS WITH MY DURANGO SINCE ABOUT 12,000 (NOW HAVE 68,000). REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN (MOSTLY WHEN TURNING LEFT). NOW I AM TOLD THAT I MUST INVEST $750. FOR A NEW POWER STEERING RACK. I DON'T MIND PAYING FOR NORMAL WEAR AND TEAR, BUT THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME IT IS THE LEFT SIDE WITH THE PROBLEM. THIS JUST DOES NOT SEEM RIGHT. I HAVE ENJOYED MY DURANGO EXCEPT FOR THESE FRONT END PROBLEMS. I AM NOW TO THE POINT OF SELLING AT A LOSS SINCE I DO NOT FEEL SAFE DRIVING MY DURANGO. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER AT LEAST FOR THOSE WHO WILL STILL BE OWNING A DURANGO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039955October 21, 2003
SUSPENSION
WHEN TURNING IN EITHER DIRECTION WITH MINOR ROAD IMPERFECTIONS, VEHICLE JUMPS AND PULLS TO THE OPPOSITE DIRECTION. ALSO A NOISE CAN BE HEARD COMING FROM THE REAR OF VEHICLE. CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK VEHICLE WOULD DRIFT DANGEROUSLY INTO OPPOSITE LANES WHEN SLIGHT ROAD BUMPS ARE PRESENT. CONSUMER STATED TIRE AND SUSPENSION SEEM TO BE BOUNCING MORE THAN NORMAL. TIRE PRESSURE WAS CHANGED FROM 31 PSI TO 40 PSI WITH NO IMPROVEMENT TO WHEEL BOUNCE. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040223October 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, STEERING
TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043160October 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
A MOANING NOISE FROM MY TRANSMISSION WHILE IT IS IN REVERSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043927October 15, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE AND REAR SEAT BELT BUCKLES FAILED TO RELEASE WHEN LATCHED. DEALERSHIP HAD BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041703October 13, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
MY WIFE WAS DRIVING OUR 2000 DODGE DURANGO. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SEAT SCREAMED CAUSING MY WIFE TO TURN AND LOOK THEN HITTING A CONCRETE PAD HOUSING A APPROXIMATELY 30 FEET POLE FROM THE TARGET PARKING LOT. THERE IS APPROXIMATELY $9000 DAMAGE AND MY WIFE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL. HER HEAD HIT AND BROKE THE VISOR AND VISOR ARM AND THEN THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. A CHRYSLER INSPECTOR HAS INSPECTING THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE AIRBAGS WHICH I HAVE A HARD TIME UNDERSTANDING. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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