Dodge Durango Complaints (2017)

215 consumer complaints on file.

#11603971July 23, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602944July 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Durando. The contact stated while driving at an undisclosed speed, the horn failed to operate as needed. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599340July 5, 2024
ELECTRICAL SYSTEM, STEERING
Lost power steering after I started vehicle after driving. It happens to remove power steering unavailable code after restarting vehicle several times and power steering returns. I believe it may be something with ABS as the ECU and EPS is all connected. If something is off then it goes into limp mode. ABS was resetted and worked fine and not needing to replace the entire electric power steering. All started when I had 88K miles. One time the steering wheel locked on me while I was driving over a bridge with snow and ice on ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590800May 26, 2024
SEATS
On [XXX] 2024 my wife, son, and I were sitting at a stop light on [XXX] at approximately 16:40 hours when we heard a loud pop in the vehicle and my wife's head was pushed forward by the passenger side seat head rest, causing pain to my wife's head and neck, and shoulder muscles. Upon inspection of the head rest, it had become separated in the middle (pictures attached). Vehicle is equipped with the active head restraint system. My wife has not received medical attention yet but is quite sore this morning. We will contact our dealer to replace the head rest (and the driver's side head rest) and request the defective head rest be returned to us so it is available for NHTSA inspection. The vehicle has not yet been inspected by the manufacturer, police, insurance rep, or others yet. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened suddenly without any warning while we were stopped at a traffic light. Our safety was put at risk by the sudden failure and violent expansion to the head rest causing pain to my wife. Had this occurred on the driver's side while the vehicle was in motion, it could have caused a motor vehicle crash resulting in severe injury, property damage, or even death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11589409May 18, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear tail panel lights don’t work, water intrusion causing failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586165April 30, 2024
EXTERIOR LIGHTING
The “race track light” on the rear hatch of the vehicle has allowed water to get in to the electrical LED components and has caused a portion of the light to fail. It seems to be a common failure and it creates a safety issue with visibility of the vehicle at night. In addition, the component to replace this light is very very expensive, with no hope that the new part will not fail in the same manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584664April 23, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on when it feels like it. It could be working for two weeks straight then you go to turn the car on after just turning it off five minutes prior and it does not wanna work you mess with the wires, try to jumpstart the wires and unhook the passenger seat heat and adjuster then it starts..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584620April 22, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The automatic stop/start ERG valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584069April 19, 2024
POWER TRAIN
Transmission has parts that wear out fast causing transmission to completely go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576603March 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Dodge Durango. The contact stated the engine overheated and fluids of different colors and consistencys leaked from the vehicle. The contact stated that the leaks were coming from the coolant reservoir due to engine overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a P0476 small evaporator leak and the hard line going to purge solenoid was cracked. The contact stated that the dealer replaced the oil filter housing system four times. The vehicle was taken to another dealer who performed a diagnostic test and stated that there was a crack in the cooling line. The contact stated the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with 2-star cases. The approximate failure mileage was 99,414.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573826February 24, 2024
ENGINE
The manufactured plastic oil housing unit cracked during negative temperatures on [XXX] in Webb City MO. I had a pool of oil under my car, and now my engine shakes during low idle. This needs to recalled because it should be replaced with the aluminum housing unit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573265February 22, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water intrusion on Track Light started with small section becoming dim March 2023. Left license plate bulb/housing went out october 2023 with corrosion on plug. February 2024 entire hatch lighting out (track light + both license plate lights).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573157February 21, 2024
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2017 Dodge Durango. The contact stated that after a visual inspection of the vehicle, he became aware that the taillights were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight sealant, resulting in water leaking into the casing and short-circuiting the wiring. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572423February 16, 2024
ENGINE, UNKNOWN OR OTHER
Car started leaking coolant underneath. The dealership told us the lines that control the rear heat are leaking. And it’s a major job. $ 3100.00 we were told. The coolant lines are back ordered and have had it for over 5 weeks and still not fixed. That is ridicules for a vehicle with only 74K…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571332February 11, 2024
EXTERIOR LIGHTING
Tracktail lights water go inside and cost repairs is over 1,500 all cables got burned out fire can happen soon if they don't. Make a safety recall for its 2017 dodge durango rt racetrack tail lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568510January 29, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water has been collecting in the right hand side of my racetrack taillight on my 2017 Durango causing my entire strip to burn out completely. It seems as though debris and bugs have also made their way into the tail light as both are visible and trapped within the light assembly. The taillight flickers upon starting the car and then completely stops working. I attempted to dry the light out by removing it, getting all condensation and collected water out, sealing up the parts that were weeping and cleaning up the gaskets that had weak spots but the entire assembly seems to have totally failed. This car has had no rear end damage and nothing happened that would have compromised the unit to cause this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567097January 22, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On my 2017 Doge Durango RT the “Racetrack” light has failed and created a safety issue for my vehicle. The LED light on the hatch has failed from poor manufacturing and has allowed water it get into the light shorting out the whole taillight. This has not only made a running light not work while I’m driving, but has caused the license plate light and the rear backup camera to fail. This is an over 1000 dollar repair. I will replace it for the safety of my family and those who drive on the roads with me. I have seen many other dodge Durango of the same model years that have a similar problem. There is a large online community who report the same issue. I hope this issue has not caused an accident for anyone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561867December 26, 2023
EXTERIOR LIGHTING
The rear center tail light, “Racetrack light” has water in it and is defective now for the second time, this is a well known issue, but continues to fail. Dodge will not cover the repair even with a maximum care warranty, pushing a well documented issue back to the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553370November 3, 2023
EXTERIOR LIGHTING
The rear tail light(race track light) has lost its seal and water has protruded the sealed of the LED tail light causing disruption in the light functioning properly. I have taken my vehicle to the dealership, it does have an extended warranty from Mopar on the vehicle, but the dealership will not cover. The replacement cost of repairing the rear tail light. The dealership informed me that this was a reoccurring issue for Dodge Durango‘s. I am concerned that the tail light will completely fail, and I will be involved in an incident due to the driver behind me not being able to recognize my vehicle with the tail light not functioning properly..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546779September 27, 2023
ENGINE
Bought brand new in 2017 with regular car maintenance, this 2017 dodge durango starting having engine problems now with almost 100k miles on it. at first we had the check engine light on. It has smoke and misfire on cyl 3car didn't star. Mechanic repaired head on rt head on all related gaskets, replaced starter. Now, out of the sudden car starting leaking oil, took it to the mechanic and they said the engined must be replaced because a cylinder rod went through engine block. The car only has 103k miles, it always had regular and proper maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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