Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10028986July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
40,000 MILES AND THE BALL JOINTS ARE COMPLETELY WORN OUT. ALSO HAD TO PUT A NEW STEERING RACK ON. BALL JOINTS MAKE POPPING SOUND AND STEERING IS JUMPY CAUSING THE VEHICLE TO VEER IN UNPREDICTABLE DIRECTIONS. CHRYSLER WON'T STAND BEHIND AND WANTS $$$ TO FIX. DOESN'T SEEM THAT BALL JOINTS SHOULD WEAR SO QUICKLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029987July 23, 2003
TIRES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE CAUSED PREMATURE WEAR OF ALL 4 TIRES, WHICH NEEDED REPLACEMENT, PER MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029013July 23, 2003
SUSPENSION:FRONT
FRONT SUSPENSION HAS WOBBLE. FRONT TIRES SHOWED SIGN OF WEAR ON THE OUTSIDE EDGE WITHIN 18K MILES. PERFORMED AN ALIGNMENT AT 24000 MILES. FRONT END OF THE DURANGO STILL HAS STEERING WHEEL WOBBLE AT 60 MPH AT 40K MILES. ISSUE SEEMS SIMILAR TO NHTSA ACTION NUMBER PE03032. HAVE NOT HAD THE FRONT END SUSPENSION LOOKED AT, AND THE CAR IS OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029027July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I HAVE A 2001 DODGE DURANGO THAT HAD THE UPPER CONTROL ARM AND LOWER BALL JOINTS WORE OUT PREMATURELY. THE VEHICLE HAS 50599 MILES. TOOK THE VEHICLE IN TO REPAIR THE A/C BLOWER. THE DEALER CALLED TO TELL ME DURING THE TEST DRIVE, THEY HEARD POPPING NOISES IN THE FRONT END. THEY CHECKED THE BALL JOINTS AND CONTROL ARMS AND FOUND THEM TO BE OUT OF TOLERANCE AND NEEDED TO BE REPLACED. QUESTION WHY THE TOOK A "TEST DRIVE" TO CHECK THE A/C BLOWER. I SUSPECT THEY KNEW THERE WAS A PROBLEM WITH THE BALL JOINTS AND CONTROL ARMS ON THIS MODEL AND WANTED TO HAVE IT CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029038July 23, 2003
SUSPENSION
I HAVE 2001 DODGE DURANGO AND RECENTLY HEARD NOISES IN THE FRONT END ,AND THE VEHICLE SEEMS TO SKIP ACROSS THE ROAD WHEN GOING OVER BUMPS. IN ADDITION, THE RIGHT SIDE TIRES BOTH FRONT AND BACK ARE WEARING ON THE OUTSIDE. THE LEFT SIDE IS WEARING NORMALLY. WHILE GOING OVER BUMPS, THE STEERING WHEEL AT TIMES, IS ALMOST THROWN OUT OF YOUR HANDS. VEHICLE ALSO SEEMS TO BE RIDING VERY ROUGH THAN WHEN FIRST PURCHASED. DEALER INSPECTED FRONT END AND CLAIMED THERE WERE NO PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028891July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING
LOST CONTROL OF 2001 DODGE DURANGO ON BROKEN ARROW EXPRESSWAY BETWEEN HARVARD AND LEWIS , HEADING WEST THERE HAS BEEN SEVERAL TIMES THAT THIS HAS HAPPENED, NOT ALL AT THE SAME LOCATION. I FEEL THERE IS A PROBLEM WITH MY DODGE, AND THE ROAD AT THIS LOCATION IS EXTREMELY BAD. I CALLED THE HIGHWAY DEPT. LEFT A MESSAGE BUT NEVER HEARD BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028803July 22, 2003
SUSPENSION:FRONT
FRONT TIRES STARTED WEARING EXCESSIVEY ON THE OUTER EDGE WITH LESS THAN 2000 MILES ON VEHICLE ACCOMPANIED BY HARD PULLING TO THE RIGHT. VEHICLE HAS BEEN TO TAKEN TO TWO DIFFERENT DEALERS WITH MINIMAL RESULTS. IT WAS FIRST DIAGNOSED AS AN ALINGMENT PROBLEM, DEALER SUPPOSEDLY ALIGNED VEHICLE TO FACTORY SPECS. THE SECOND VISIT I WAS TOLD THE SPRING ISOLATORS WERE MISALIGNED (REALIGNED ISOLATORS AND FRONT END). "COMPLAINTS ABOUT SERVICE AND CONTINUOS PROBLEMS ADDRESSED TO SERVICE MANAGER". I WAS OFFERED A FREE OIL CHANGE AS COMPENSATION. THIRD VISIT WAS TO DIFFERENT DEALER WHO IDENTIFIED THE PROBLEM AS WORN RIGHT FRONT UPPER BALL JOINT (REPLACED PARTS). VEHICLE WAS TAKEN IN AGAIN RECENTLY AT 36000 MILES WITH EXCESSIVE TIRE WEAR AND UNCONTROLLABLE PULL TO THE RIGHT. DEALER STATED THAT THE GOODYEAR LS TIRES WERE THE PROBLEM SINCE THEY ARE ONLY A 30,000 MILE TIRE AND CROSS ROTATED THE LT. AND RT. FRONT TIRES AS A FIX. I IMMEDIATELY FOLLOWED UP WITH A VISIT TO THE LOCAL GOODYEAR DEALER AND THE FIRST SUGGESTION WAS I GET A FRONT END ALIGNMENT AND TOLD ME THAT THE GOODYEAR TIRES ON THE VEHICLE ARE 40,000 MILE PLUS. ALL PROBLEMS HAVE ALL OCCURED DURING THE WARRANTY PERIOD. ADDITIONALLY I CALLED CHRYSLER TO INQUIRE ABOUT NOTED PROBLEMS AND WAS TOLD THEY HAD NOT RECEIVED ANY COMPLAINTS OR HISTORY OF FRONT END PROBLEMS WITH DURANGOS. I DID REQUEST TO START A CUSTOMER PROBLEM FILE AND EXPRESSED MY CONCERN ABOUT BOTH DEALERSHIPS RELUCTANCE TO PROVIDE QUALITY SERVICE FOR WARRANTY WORK. FINALLY, WHEN DRIVING OVER A BUMP AT ANY SPEED VEHICLE IS HARD TO CONTROL, THE VEHICLE WILL BECOMES VERY UNSTABLE AND BOUNCES TO LEFT OR RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028842July 22, 2003
SUSPENSION:FRONT
ON OCCASION WHEN I AM TURNING SHARP THE FRONT SUSPENSION WILL POP. I HAVE HEARD THIS SOUND EVER SINCE THE VEHICLE WAS PURCHASED (NEW). THE SERVICE FACILITY AT THE DODGE DEALER WAS UNABLE TO FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025936July 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED QUICKLY AND HARD, PEDAL WILL ONLY GO HALF WAY AS IF SOMETHING IS BLOCKING THEM AND THE BRAKES DID NOT GRAB. THEY SEEMED TO GLIDE OR SLIDE AS IF GLAZED NO MATTER HOW MUCH PRESSURE IS APPLIED. HOWEVER WHEN YOU TAKE YOUR FOOT OFF OF THE BRAKES AND PRESS THEM AGAIN,THE BRAKES WILL GRAB HARD CAUSING THE WHEELS TO LOCK UP. THIS HAS HAPPENED A COUPLE OF TIMES WITH AN ACCIDENT RESULTING ONE TIME. NO INJURIES BUT A LOT OF MESSED UP NERVES AS MY FAMILY WAS WITH ME. AFTER SOME RESEARCH AND THE ABILITY TO REPEAT ON COMMAND, I'VE DECIDED TO FILE A COMPLAINT IN HOPES THAT DODGE WILL ISSUE SOME SORT OF RECALL FOR A THOROUGH INSPECTION AND REPAIR. THIS IS VERY DANGEROUS AND MAKES THE DURANGO A DANGER TO DRIVE KNOWING I MAY OR MAY NOT LOCK UP THE BRAKES CAUSING LOSS OF CONTROL EVEN THOUGH I HAVE ABS AND ANTI-SKID DIFFERENTIAL. PLEASE INVESTIGATE AND REPLY. MY INSURANCE COMPANY IS SUPPOSEDLY INVESTIGATING FOR ME BUT I HAVE NOT HEARD A WORD. PLEASE ADVISE ME ON THE BEST COURSE OF ACTION. THANK YOU.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026927July 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER STATES THAT SHIFTER CAN BE MOVED WITHOUT PUSHING ON THE BRAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027005July 10, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
VEHICLE LUGS:NUTS WERE TOO TIGHT, CAUSING THE LUG:NUTS TO SNAP OFF. DEALER NHOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022461June 27, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
BOTH REAR LEAF SPRING ASSEMBLIES BROKE. *JB *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024549June 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE ENGINE BLEW, CAUSING THE CONSUMER TO PULLOVER. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023216June 17, 2003
VISIBILITY:WINDSHIELD
WINDSHIELD GLASS CONTAINS RIPPLES IN THE OPERATORS LINE OF SIGHT CAUSING AN OBSTRUCTED VIEW. WE RECENTLY PURCHASED THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024258June 17, 2003
SERVICE BRAKES, HYDRAULIC
INTERMITTENTLY BRAKES LOCK UP WHILE DRIVING CAUSING STEERING WHEEL AND VEHICLE TO SHUDDER EXCESSIVELY, ALMOST RESULTING IN A COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022673June 9, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTPROBLEMS. VEHICLE WAS TAKEN IN TO THE DEALER, AND SHE WAS TOLD THAT SHE SHOULD NOT BE DRIVING THE VEHICLE. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY HAD NO OTHER COMPLAINTS BUT THEY WERE WILLING TO SPLIT THE CHARGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021879May 29, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WAS OVERHEATING AND CLOGGED UP. DEALER WAS AWARE OF PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021616May 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE DEPRESSED SUDDENLY OR HARD THEY WOULD NOT HOLD AND THE VEHICLE WOULD SKID. THE ABS DRUMS WERE WARPED BUT THE PADS WERE NOT WORN PER THE DEALERSHIP. *NLM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019731May 13, 2003
STEERING:COLUMN
THE VEHICLE EXPERIENCED THE SAME DEFECT AS NHTSA RECALL # 03V-078000 WHICH WAS RELATED TO THE STEERING COLUMN ELECTRICAL CONNECTION. THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017952May 1, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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