Dodge Durango Complaints (2013)

640 consumer complaints on file.

#10713375April 28, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTIFICATION REGARDING THE BRAKES; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713412April 28, 2015
EQUIPMENT, AIR BAGS
AIR BAGS DID NOT DEPLOY IN HEAD ON CRASH AT 45 50 MPH IN MY 2013 DODGE DURANGO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10713204April 27, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, EQUIPMENT, TIRES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713218April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712581April 24, 2015
UNKNOWN OR OTHER
THIS VEHICLE WAS PURCHASED NEW IN NOVEMBER OF 2013. SINCE THAT TIME WE HAVE RECEIVED 4 RECALL NOTICES ON THE VEHICLE. TWO NOTICES FOR P14/NHTSA 14V-154 (BRAKE BOOSTER). ONE FOR P36/NHTSA 14V-391 (SUN VISOR WIRING). ONE FOR R09/NHTSA 14V-115 (FUEL PUMP RELAY). WE HAVE CALLED THE SELLING DEALER REGARDING THE BRAKE BOOSTER AND THE SUN VISOR AND STILL HAVE NOT RECEIVED ANY TYPE OF NOTIFICATION OF PARTS RECEIVED TO REPAIR. YESTERDAY, WE RECEIVED THE RECALL REGARDING THE INTERNAL FUEL PUMP RELAY, WITH VERBIAGE THAT FIAT CHRYSLER AUTOMOBILES (FCA) DOES NOT CURRENTLY HAVE THE PART AVAILABLE TO PERFORM A "PERMANENT REMEDY." TWO OF THEM ARE SAID TO POSSIBLY CAUSE A FIRE AND THE OTHER A POSSIBLE CRASH. FOR CHRYSLER GROUP LLC/FCA US LLC TO BE ABLE TO GO THIS LONG WITH OUT REPAIRING THESE DEFECTS IS SIMPLY NOT ACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712710April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712716April 24, 2015
FUEL/PROPULSION SYSTEM
MY VEHICLE BEGAN HAVING TROUBLE IN LATE FEBRUARY 2015 WITH TURNING OVER AT THE FIRST START OF THE DAY. SINCE THAT TIME, THE PROBLEM HAS CONTINUED, BUT MORE FREQUENTLY AND WORSE THAN EACH PREVIOUS TIME. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, PRESTIGE DODGE, ON TWO OCCASIONS TO HAVE THE PROBLEM LOOKED AT AND ON THE SECOND OCCASION I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE IS RELATED TO A RECALL WITH THE FUEL PUMP RELAY AND THAT A RECALL ON THE PART WAS FORTHCOMING, BUT THERE IS NO WAY FOR THE ISSUE TO BE REMEDIED, SINCE PARTS HAVE NOT BEEN ISSUED BY CHRYSLER. I ALSO CONTACTED CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST IN CORRECTING THE ISSUE INCLUDING REPAIRING, PROVIDING A RENTAL VEHICLE, ETC. AND THAT I WILL JUST NEED TO WAIT UNTIL THE CAR WILL NOT RUN ANY LONGER, HAVE IT TOWED AND THEN PAY FOR A RENTAL VEHICLE OUT OF MY POCKET UNTIL THEY ISSUE PARTS FOR THE RECALL. AT THAT TIME THERE WAS NOT AN ESTIMATED TIME FOR PARTS TO BE ISSUED AND THERE STILL IS NOT. NOW, I RECEIVE AN "INTERIM" NOTICE OF "IMPORTANT SAFETY RECALL" FOR THE "FUEL PUMP RELAY" THAT STATES THAT THE ISSUE COULD CAUSE MY VEHICLE COULD OPERATE INTERMITTENTLY OR "FAIL WITHOUT WARNING," AND ULTIMATELY "CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712510April 23, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706723April 20, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705683April 14, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EQUIPMENT, TIRES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V115000, AND 14V115000 (EQUIPMENT, TIRES).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701425March 24, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695528March 20, 2015
SERVICE BRAKES
THIS HAPPENED WHILE DRIVING TO WORK AT ABOUT 0745 GOING NORTH ON I35 FROM TEMPLE TX TO WACO. A 18 WHEELER CUT ME OFF WHILE I WAS IN THE RIGHT LANE. HE PASSED ME THEN VERY QUICKLY CHANGED LANES. I STOMPED ON THE BRAKES AND NOTHING HAPPENED THEN I LIFTED MY FEET AND STEPPED ON THE BRAKES AGAIN AND NOTHING HAPPENED.THEN ON THE THIRD STOMP THEY FINALLY WORKED. AT THAT TIME I HEARD A RUSHING OF AIR .I HIT THE BRAKES AGAIN BUT THERE WAS NO AIR NOISE. THE BRAKES WORKED FINE AFTER THAT BUT I DIDN'T GET BACK ON THE INTERSTATE. I DROVE VERY CAREFULLY THE REST OF THE DAY. BUT I HAVE HAD OTHER TIMES THAT WHEN I HIT THE BRAKES THE BRAKE PEDAL PUSHED BACK ON MY FOOT. THAT HAS HAPPENED SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694082March 13, 2015
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ALTERNATOR DIODES IN MY VEHICLE MAY EXPERIENCE A RAPID FAILURE VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND /OR FULLY SHORTED TO GROUND CONDITION DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ABS SYSTEM, ESC SYSTEM, ECM SYSTEM AND/OR THE CENTRAL BODY CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694090March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689632February 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE WINDOWS FAILED TO ROLL UP OR DOWN. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683824February 17, 2015
ELECTRICAL SYSTEM
THE VEHICLE WOULD NOT START. I AM NOW CONCERNED THAT THE VEHICLE ELECTRICAL SYSTEM IS GOING TO FAIL IN ROUTE. IF THIS HAPPENS THEN THERE IS GOING TO BE AN ACCIDENT AS THE BRAKE SYSTEM AND POWER STEERING WILL FAIL CAUSING THE VEHICLE TO CRASH. ARE THEY WAITING FOR THAT TO HAPPEN BEFORE THEY SPEND THE MONEY TO FIX IT? MY FAMILY'S LIVES ARE AT STAKE HERE AS WELL AS ANYONE WE PASS ON THE ROAD. IT SAYS IN THE RECALL NOTICE THAT THEY ARE CONCERNED WITH OUR SAFETY BUT I BEG TO DIFFER. I RECEIVED THIS RECALL NOTICE ABOUT 3 MONTHS AGO WITH NO FOLLOW UP AT THIS TIME! WHEN I CALLED CHRYSLER ABOUT THE FIX THEY SAID THAT THE PARTS WERE NOT AVAILABLE UNLESS THE VEHICLE HAD ACTUALLY STOPPED WORKING AND HAD TO BE TOWED TO THEIR FACILITY. REALLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681749February 6, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663862February 5, 2015
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
2013 DODGE DURANGO SAFETY RECALL NOTICE 14V-154 AND 14V-391. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. EVEN THOUGH SHE WAS ASSURED THEY WOULD BE ORDERED AND WOULD BE AVAILABLE AT THE TIME OF HER APPOINTMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680867February 3, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680059January 30, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED TWO NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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