Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10032309August 6, 2003
AIR BAGS, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
CONSUMER STATED THAT WHILE DRIVING AT 65 MPH AN 18 WHEELER CAME TOWARD HER LANE. CONSUMER PRESSED THE BRAKES TO AVOID THE 18 WHEELER AND LOST CONTROL OF VEHICLE. VEHICLE ROLLED AND FLIPPED DOWN AN EMBANKMENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER AND TWO PASSENGERS WERE RUSHED TO A HOSPITAL, WHERE THE CONSUMER SUSTAINED BACK INJURIES. PASSENGER SUSTAINED NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10030896August 6, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONTROL ARMS/BALL JOINTS ON BOTH SIDES OF THE FRONT OF THE VEHICLE WORE OUT PREMATURELY. THIS INCLUDES BOTH SETS OF UPPER AND LOWER CONTROL ARMS/BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030913August 6, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
SEVERE PULSATING OCCURS WHENEVER BRAKES ARE APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030631August 2, 2003
STEERING:COLUMN
PREMATURE FAILURE OF STEERING COLUMN AT 39,000 MILES. STEERING COLUMN NOISE NECESSITATED REPLACEMENT OF STEERING COLUMN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030664August 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
NOISE IN FRONT LEFT SUSPENSION OF OUR 2001 DURANGO WITH ONLY 25,000 MILES. TOOK TO DEALER, FIRST THEY SAID THEY WERE REPLACING TIE-ROD THEN THEY REPLACED THE BALL JOINT. @ WEEKS AFTER THE REPAIR, CAR MAKING SAME NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031783July 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER CALLED COMPLAINING ABOUT THE UPPER BALL JOINTS. ALSO INDICATED THAT HE IS AWARE OF THE INVESTIGATION THAT DODGE HAS ON THE DURANGOS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030539July 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT UPPER BALL JOINT WORE OUT PEMATURE CAUSING VERY UNSAFE DRIVING--HAD TO REPLACE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031481July 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER BROUGHT VEHICLE IN FOR ROUTINE OIL CHANGE SERVICE. MECHANIC DIAGNOSED EXCESSIVE WEAR OF THE FRONT SUSPENSION BALL JOINTS. FAILURE OF JOINTS MAY RESULT IN WHEEL SEPARATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030377July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2001 DODGE DURANGO, AND OVER THE LAST FEW MONTHS I HAVE NOTICED A PROBLEM WITH MY FRONT END. APPROX. 3-4 WEEKS AGO I BROUGHT MY TRUCK INTO NTB FOR THIS TO BE CHECKED. THEY SOLD ME ON NEW FRONT BRAKES AND ROTORS, FRONT-END ALIGNMENT, AND TIRE ROTATION. THIS DID NOT FIX THE ISSUE. SO LAST WEEK, I BROUGHT THE TRUCK INTO PEP BOYS, AND WAS TOLD THAT THEY THOUGHT THE RACK AND PINION STEERING WAS BAD, BUT NEEDED TO BRING IT INTO A DODGE DEALER. TODAY I BROUGHT MY TRUCK INTO THE LOCAL DODGE DEALER, AND WAS TOLD THAT IT WAS MY UPPER AND LOWER BALL JOINTS. MY VEHICLE ONLY HAS 45,000, AND EVERY PERSON I HAVE SPOKEN WITH HAS TOLD ME THAT THIS SHOULD HAVE LASTED FOR AT LEAST 100,000 MILES. THIS SHOULD BE ANOTHER TESTAMENT TO AN ISSUE WITH THE DURANGO BALL JOINTS. I WOULD ALSO LIKE TO ADD THAT BOTH THE DEALER AND MANUFACTURE WERE NOT FORTHCOMING WITH ANY INFORMATION ABOUT THE PENDING INVESTIGATION, AND VERY ELUSIVE WHEN QUESTIONED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030320July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF UPPER BALL-JOINT ON PASSENGER SIDE OF 2001 DODGE DURANGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031437July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING BALL JOINTS ARE WEARING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030352July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT WHEEL FELL (FROM THE BALL JOINTS TO THE TIRE) OFF OUR 2001 DODGE DURANGO CAUSING THE VEHICLE TO CRASH INTO A CURB. APPEARED TO BE FAULTY BALL JOINT (AREA), CHRYSLER INVESTIGATED AND SAID IT WASN'T FAULTY EQUIPMENT. THIS SEEMS TO BE A COVER-UP ON CHRYSLERS PART. PEOPLE IN MY FAMILY COULD HAVE DIED. THE AIR BAGS DID NOT DEPLOY DURING THIS ACCIDENT.*AK EA03-023
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031457July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATED THAT THE FRONT UPPER BALL JOINTS HAVE WORN OUT COMPLETELY. VEHICLE IS IN A REPAIR SHOP AT THIS MOMENT FOR UPPER BALL JOINT REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030213July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT THE FRONT SUSPENSION BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030220July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
*AKCONSUMER STATES THAT THE UPPER BALL JOINT IS FAILING. DEALER NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030222July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT THE UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031243July 28, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER CALLED COMPLAINING ABOUT STEERING TRACK ROD. WHILE DRIVING AT 40 MPH VEHICLE STARTED STALLING, AND COULD NOT CONTROL THE VEHICLE.DEALER WAS CONTACTED, AND STATED THAT THE PROBLEM WAS WITH THE STEERING TRACK ROD, AND THAT THE VEHICLE FAILED MECHANICALLY. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NOTHING THEY COULD DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026725July 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO SLOW DOWN. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND CHECKED UNDER THE HOOD BUT DIDN'T SEE ANYTHING THAT COULD HAVE CAUSED THE PROBLEM. THE CONSUMER RE-ENTER THE VEHICLE AND WHEN HE ATTEMPTED TO START THE VEHICLE IT ONLY MAD A CLICK SOUND. THE VEHICLE WAS TOWED TO A TECHNICIAN WHO INDICATED THE ENGINE SEIZED. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026140July 25, 2003
SERVICE BRAKES, HYDRAULIC
THE CONSUMER STATED THAT WHEN THE BRAKES WERE APPLIED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN ON A DRY PAVEMENT. THIS OCCURRED TWICE IN A TWO MONTH PERIOD. THE ANTILOCK BRAKES DIDN'T ENGAGE. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030074July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATED VEHICLE WAS OUT OF ALIGNMENT. VEHICLE WAS SERVICED, TECHNICIAN NOTICED BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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