Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10038688September 11, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PREMATURE UPPER BALL JOINT FAILURE ON 2001 DODGE DURANGO AT APPROX 25,000 MILES. I AM A CERTIFIED MASTER SCHOOL BUS TECH AND BECAME AWARE THERE IS AN INVESTIGATION AFTER READING A TRADE MAGAZINE. I THOUGHT I SHOULD REPORT THIS. THANK GOODNESS IT MADE A SQUEAKING NOISE CAUSING ME TO CHECK THE SUSPENSION AND FIND THE PROBLEM. I CAN SEE WHERE THIS FAILURE COULD BE CATASTROPHIC TO SOMEONE WHO DOES NOT PAY ATTENTION TO THE WARNING SIGNS. THE VEHICLE WAS REPAIRED PROPERLY AND HAS BEEN FINE SINCE. HOWEVER, I FEEL THERE IS A DEFECT IN THE BALL JOINTS AND THEY SHOULD BE CHECKED FOR CAUSE OF FAILURE SO A DESIGN / MANUFACTURING UPGRADE CAN BE IMPLEMENTED. A RECALL PROBABLY WOULD BE IN ORDER. THIS IS NOT ONLY AN UNFAIR EXPENSE FOR VEHICLE OWNERS WHO'S WARRANTIES HAVE EXPIRED, BUT A SAFETY HAZARD AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038690September 11, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
RIGHT REAR LEAF SPRING BROKEN AT REAR EYE WHERE SHACKLE BOLT GOES THROUGH. NO ABUSIVE ACTION WHICH SHOULD HAVE CAUSED BREAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037300September 5, 2003
SUSPENSION:FRONT:CONTROL ARM
CLUNKING, RATTLES AND SQUEAKS FROM THE FRONT SUSPENSION DURING SHARP TURNS OR BUMPS. VEHICLE HAS 18,100 MILES ON IT. DEALER REPLACED THE LEFT FRONT UPPER AND LOWER CONTROL ARMS AND BALL JOINTS. THIS APPEARS TO BE A PREMATURE FAILURE AS REFERENCED IN NHTSA ACTION NUMBER PE03032.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037210September 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE SYSTEM ON MY 2001 DURANGO CONSISTENTLY HAS GIVEN ME PROBLEMS EVEN AFTER TWO CHANGES ON THE PADS. MY DURANGO ONLY HAS 30,000 MILES ON IT AND I KEEP IT UP TO DATE ACCORDING TO THE MANUFACTURE. THE PAINT JOB ON THE VEHICLE WHICH WAS BRAND NEW HAS FADED NEAR THE FENDER WALLS AND THE DOOR JAMS. I LOVE THIS VEHICLE BUT AM DISAPPOINTED WITH THE QUALITY OF THE MOST IMPORTANT THINGS IN A VEHICLE; OVERALL APPEARANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037234September 4, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES ARE INEFFECTIVE WHEN GOING FROM LIGHT BRAKING TO HEAVY BRAKING FOR A PANIC STOP WITHOUT FULLY RELEASING THE PEDAL FIRST. THE BRAKES WILL NOT GRAB ENOUGH FOR THE ABS TO ENGAGE AND GIVE THE IMPRESSION THAT THEY HAVE GLAZED OVER, DESPITE FULL BODY WEIGHT ON BREAK PEDAL. THE FRONT PADS HAVE BEEN CHANGED TWICE, THE ROTORS TURNED AND BRAKE FLUID BLEED. THE CONDITION CAN BE REPEATED WITH BOTH COLD AND HOT BRAKES BY SLOWING THE VEHICLE DOWN FROM 60 MPH TO 40 MPH IN 4-5 SECONDS THEN, WITHOUT RELEASING THE PEDAL, IMMEDIATELY ATTEMPT A FULL STOP. SYMPTOM WAS DEMONSTRATED FOR DODGE DEALER SERVICE TECHNICIAN. THEY CONTACTED DODGE STAR FOR SUPPORT AND WAS INFORMED THAT THIS IS A NORMAL OPERATING CHARACTERISTIC OF THE BRAKING SYSTEM DUE TO PRESSURE EQUALIZATION IN THE MASTER CYLINDER. I HAVE NOTIFIED DAIMLERCHRYSLER (FILE # 11617536) OF MY CONCERN AND AM FILING THIS COMPLAINT TO BRING LARGER ATTENTION TO THIS POTENTIALLY DEADLY CONDITION. CONSIDERING THIS ENGINEERING DESIGN, HOW SAFE IS THIS 2.5 TON VEHICLE WHEN FULLY LOADED TO 6400 GVWR OR WHEN TOWING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032105September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER NOTICED A PULSATION FROM THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THE ROTORS WERE WARPED. *AK ALSO THE BLOWER MOTOR ONLY WORKED ON HIGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037146September 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I HAD TO PREMATURELY REPLACE THE RIGHT UPPER BALL JOINT AND CONTROL ARM ON MY 2001 DODGE DURANGO. THE VEHICLE ONLY HAD 42,000 MILES ON IT WHEN THEY WERE REPLACED. SOUNDS LIKE IT WAS A GOOD IDEA THAT I LISTENED TO THE RATTLE AND HAD IT FIXED BEFORE SOMETHING TRAGIC HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037054September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE OWN A 2001 DODGE DURANGO, NO LONGER UNDFER WARRANTY; HOWEVER, IT HAS BEEN IN FOR SERVICE FOR SHAKING AND NO ONE WAS ABLE TO FIND THE PROBLEM. I DO BELIEVE IT IS THE BALL JOINT PROBLEM. WHAT IS THE MANUFACTURER GOING TO DO ABOUT THIS TO COMPENSATE THE OWNERS OF THESE PREMATURE WEARING OF THE BALL JOINTS? IS THERE GOING TO BE A RECALL? ALSO, WHAT RISK AM I TAKING DRIVING THE DURANGO THE WAY IT IS? WE HAVE 3 YEAR OLD SON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036971September 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE HAS BEEN PULLING VERY HARD RIGHT. I TOOK THE VEHICLE IN FOR FRONT END ALIGNMENT AND WAS TOLD IT COULDN'T BE PERFORMED BECAUSE OF BAD BALL JOINTS. THE VEHICLE HAS ONLY 44,000 MILES ON IT AND IT APPEARS THERE IS A MAJOR PROBLEM WITH THESE BALL JOINTS AS THEY ARE ON BACK ORDER ALL OVER THE COUNTRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033298August 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF UPPER BALL JOINTS ON A 2001 DODGE DURANGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029823August 22, 2003
SUSPENSION, ELECTRICAL SYSTEM
THE CONTROL ARM AND BALL JOINT EXPERIENCED PREMATURE WEAR. *AK. THE DEALER REFUSED TO REPLACE UNDER WARRANTY. THE SPARK PLUGS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033229August 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS WHEN GOING DOWN A HILL IN FOUR WHEEL LOW. THIS HAPPENED IN WINTER CAUSING PASSENGER AND I TO SPIN OUT OF CONTROL AND CRASH INTO SNOW BANK. DEALER HAS LOOKED AT 4 TIMES, REPLACING SEVERAL PARTS AND DOING A COMPLETE TUNE UP. CHRYSLER HAS SENT A TECH UP TO LOOK AT IT AS WELL. THE DEALER NOR CHRYSLER CAN FIGURE THIS OUT NOW THEY ARE CLAIMING IT IS NORMAL FOR THE VEHICLE TO DO THIS. WE HAVE TESTED OTHER DODGE DURANGOS AND CHYSLER VEHICLES IN THE SAME PLACE AND NONE OF THEM DO THIS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033098August 19, 2003
AIR BAGS
I OWN A 2001 DODGE DURANGO THAT IS IN E.XCELLENT CONDITION WITH APPROXIMATELY 50K MILES. THE CLOCKSPRING THAT SITS IN THE STEERING COLUMN HAS GONE BAD CAUSING THE AIRBAG LIGHT TO REMAIN ON RENDERING THE AIRBAG USELESS. IT FIRST STARTED A COUPLE OF MONTHS AGO ONLY WHEN TURNING THE STEERING WHEEL TO THE RIGHT BUT HAS PROGESSIVELY GOTTEN WORSE, TO THE POINT THAT IT IS ON ALL OF THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033037August 18, 2003
ENGINE AND ENGINE COOLING
LEASED 2001 DODGE DURANGO. 39K MILES. DRIVING DOWN THE ROAD - NO PREVIOUS PROBLEMS - "CHECK GAUGES" LIGHT CAME ON, OIL PRESSURE GAUGE DROPPED IMMEDIATELY FROM THE MIDDLE TO BELOW THE "L". WITHIN 30 SECONDS, IT WENT BACK UP TO THE MIDDLE. NO FURTHER EPISODES THAT DAY. NEXT DAY, INTENDED TO TAKE TO DEALERSHIP TO HAVE IT CHECKED, DROVE LESS THAN 2 MILES, "CHECK GAUGES" LIGHT ON AGAIN, OIL PRESSURE GAUGE AGAIN DROPPED, THEN ENGINE SHUT OFF COMPLETELY, WHILE ON HIGHWAY. CAME TO STOP, TURNED KEY TO OFF, THEN ATTEMPTED TO RESTART, NO GO. HAD CAR TOWED TO SPTG DODGE, THEY CLAIM ENGINE SEIZED AND THAT THERE IS OIL SLUDGE PRESENT. NEED TO SUPPLY COPIES OF ALL OIL CHANGES IN ORDER TO SEE IF THEY WILL REPLACE THE ENGINE OR NOT. SINCE FRIDAY (TODAY IS MONDAY) HAVE FOUND 100'S OF WEB SITES REPORTING THE EXACT SAME ISSUES THAT I HAVE/HAD. THIS CAR ONLY HAS 39K MILES AND IS LESS THAN 3 YRS OLD - WHAT DOES THIS SAY ABOUT THE QUALITY OF THE CHRYSLER/DODGE PRODUCT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030027August 15, 2003
AIR BAGS, SUSPENSION
CONSUMER STATES WHILE TRAVELING AT 60 MPH, CONSUMER HIT A DIP IN THE ROAD, LOST CONTROL OF VEHICLE, AND HIT A WALL. UPON IMPACT, NONE OF THE AIR BAGS WENT OFF. *AK BOTH AIRBAGS DEPLOYED TOW TRUCK DRIVER INFORMED CONSUMER THAT THE TIE ROD END FAILED TO CAUSE SUCH ACCIDENT. *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030044August 15, 2003
SUSPENSION:FRONT
WHEN THE CONSUMER TURNED THE VEHICLE LEFT OR RIGHT, THERE WAS A NOISE WHICH CAME FROM THE FRONT WHEELS. THE DEALER REPLACED THE FRONT HUB BEARINGS AND RE-TORQUED THE UPPER AND LOWER CONTROL ARMS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033897August 14, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE MAKING A RIGHT TURN MAIN REAR LEAF SPRING BROKE. DEALERSHIP INDICATED THAT ALTHOUGH THIS WAS A COMMON PROBLEM THE CAUSE HAD NOT YET BEEN DETERMINED. ALSO WITH THE KEYS IN THE IGNITION, BUT NOT ENGAGED , CONSUMER WAS ABLE TO PUT VEHICLE IN GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033902August 14, 2003
STEERING
WHEN DRIVING AT NORMAL SPEED ON A STRAIGHT WAY STEERING WHEEL SUDDENLY TURNED RIGHT WITHOUT MOVEMENT FROM THE DRIVER. AS A RESULT, VEHICLE HIT A LIGHT POLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031215August 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ONE DAY WHILE DRIVING WITH MY WINDOW DOWN I HEARD SQUEAKS WHEN DRIVING OVER SMALL BUMPS, BROUGHT TO THE DEALERSHIP AND FOUND OUT THAT MY RIGHT FRONT UPPER BALL JOINT WORN OUT AND NEEDS TO REPLACE BALL JOINT/UPPER CONTROL ARM AND ALIGN FRONT END ($500). MY CAR WAS AT 37000 MI!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026143August 7, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER AND LOWER BALL JOINTS FAILED AT ONLY 33966 MILES. THE CONSUMER HAD READ OF MANY OTHER DERANGES HAVING THE SAME PROBLEM. THE DEALER REPLACED THE UPPER JOINTS BUT NOT THE LOWER JOINTS. *PH *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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