Dodge Durango Complaints (2011)

800 consumer complaints on file.

#10676757January 20, 2015
ENGINE
I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ENGINE SHUTTING OFF AS THE VEHICLE IS IN MOTION. SOMETIMES IT RESTARTS RIGHT UP OTHER TIMES IT TAKES A JUMP PACK NEEDED TO START IR UP. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE. I CONTACTED DODGE/ CHRYSLER RECALL CENTER AND I WAS TOLD THAT THIS WAS HAPPENING BECAUSE OF MY FUEL RELAY SWITCH THAT WAS ALREADY RECALLED AND THAT THE SITUATION WOULD BE FIXED ONCE THAT WAS REPLACED. WELL LAST WEEK THE RELAY SWITCH WAS REPLACED ON MONDAY AND ON BOTH WEDNESDAY AND THURSDAY WHILE OPERATING THE CAR AT ABOUT 55 MPH THE VEHICLE SHUT OFF ON ME. BOTH TIMES I WAS ABLE TO SAFELY MOVE OFF THE ROAD WAY. UPON TRYING TO RESTART THE CAR IT WOULD TURN OFF JUST FINE BUT NEVER START UP. BOTH TIMES I WAS LUCKY ENOUGH TO HAVE A STATE TROOPER STOP AND JUMP START ME USING A JUMP PACK. I HAVE HAD MY BATTERY TESTED AND IT IS FINE. THE DEALER SHIP STATED THAT THERE ARE NO ERROR CODES SHOWING UP SO THEY CAN'T DIAGNOSE WHAT IS WRONG. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673106January 16, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPPED WAS : PO6DD MOD $00 ENGINE OIL PRESSURE CONTROL CIRCUIT PERFORMANCE/STUCK OFF. IS THIS SAFE? AND DO THE ELECTRICAL ISSUES WITH THE OTHER MODULES HAVE ANY EFFECT ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672380January 14, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE RECEIVED 3 RECALLS NOTIFICATIONS AND ONLY ONE ITS TAKEN CARE OFF IAW DEALER - FERMAN DODGE IN SR54, TAMPA FL. I RECEIVED A P60, P45 AND P50 OR P54 DON'T HAVE THE RECALL DOC WITH ME. THE DEALER IS STALLING ON GETTING THE PARTS ACCORDING TO THEM. BUT, I BET ITS A PAYING CUSTOMER THAT COMES WITH SAME PROBLEM AND THE PARTS I BET IT WILL APPEAR VERY QUICK. ON 12.25.2014, I WAS GOING AT 45 MPH AND SUDDENLY AND THE SPEED SLOWED DOWN AND HAD TO PULL TO THE SIDE, TURN OFF THE CAR AND START IT AGAIN, A VERIFY SCARY MOMENT WITH FAMILY IN THE CAR. ITS BEEN NOW 2 MONTHS SINCE I MENTIONED TO THEM THE CAR IS SUFFERING OF LONG CRANKS. HAVE TO PLAY WITH IGNITION TO GET IT TO START. THE CAR ONLY HAVE 51+K MILES AND SHOULD NOT HAVE THIS HAPPEN. NEED TO GET THIS ISSUE RESOLVED OR I WILL KEEP PUSHING TO THE TOP TO GET MY CAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671891January 12, 2015
POWER TRAIN
POWER TRAIN:AUTOMATIC TRANSMISSION FLUID LEAKING FROM TRANSMISSION OIL COOLER. SIGNIFICANT AMOUNT OF TRANSMISSION FLUID HAS LEAKED OUT BEFORE THE LEAK WAS DETECTED. TRANSMISSION PERFORMANCE / DAMAGE COULD HAVE RESULTED FROM LACK OF FLUID. THE LOSS OF TRANSMISSION FLUID COULD CAUSE THE TRANSMISSION TO FUNCTION IMPROPERLY AND THE VEHICLE TO STOP ACCELERATING, INCREASING THE RISK OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671646January 11, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I INITIALLY BOUGHT THE 2011 DODGE DURANGO FROM GILLMAN NISSAN OF ROSENBERG TX. THREE MONTHS AFTER BUYING IT ALL OF THE ELECTRICAL ON THE VEHICLE WENT HAYWIRE WHILE DRIVING ON THE INTERSTATE AND STALLED OUT. MY HUSBAND LOOKED AT IT AND HAD IT TOWED TO GILLMAN NISSAN WHERE THEY DETERMINED IT WAS A POWERTRAIN ISSUE WHERE IT WAS SENT TO DODGE. AFTER IT WAS SENT TO DODGE THEY STATED THAT IT WASN'T A WARRANTY ISSUE AND FORCED MY HUSBAND TO PAY THE TOWING AND AN ADDITIONAL FEE OF $100 TO LOOK AT IT. LATER THEY STATED THEY COULD DIAGNOSE IT UNTIL THEY PUT AN ALTERNATOR IN IT FOR $1200, MY HUSBAND BEING A MECHANIC PUT A ALTERNATOR IN IT AND THEY REFUSED TO DIAGNOSE IT NOR FIX IT WITHOUT PAYING MORE. MY HUSBAND FILED COMPLAINTS WITH CHRYSLER CUSTOMER CARE WHERE THEY DID NOTHING AND KEEP STATING THEY SET UP APPOINTMENTS THAT WE DIDN'T SHOW UP ON EVEN THOUGH THAT WASN'T THE CASE, NO APPOINTMENTS WERE EVER MADE. NOW A MONTH LATER MY CAR STARTED ACTING CRAZY AGAIN, MY HUSBAND LOOKED AT IT AND DIAGNOSED IT AS THE TIPM BUT WHEN I CALLED DODGE THEY STATED THAT THERE'S A RECALL ON THE TIPM BUT THEY DON'T HAVE THEM IN STOCK AND IT WILL BE MONTHS BEFORE THEY EVER GET THEM. I AM NEEDING HELP HERE WITH THEY'RE DEFAULT DEFECT VEHICLES THEY'RE SELLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671044January 8, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE BRAKE PEDAL FAILED TO ENGAGE WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670693January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 03/17/15*LJ UPDATED 9/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670755January 7, 2015
ENGINE
TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670839January 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
DRIVING THROUGH TOWN, EVERY WARNING LIGHT CAME ON AND WIPERS STARTING GOING UNCONTROLLABLY. RPM STARTING DIVING TO 0 AND THEN BACK UP TO APPROPRIATE RPM FOR SPEED. OTHER DIALS AND NAV/MEDIA SCREEN ALSO STARTING FLASHING. TONES AND LIGHTS KEPT FLASHING ON AND OFF AND I IMMEDIATELY PROCEEDED THE FEW MILES DOWN THE STREET TO DROP IT OFF AT THE DODGE DEALERSHIP. VEHICLE WAS UP TO DATE ON ALL SERVICE AND RECALLS, EXCEPT THE FUEL PUMP RECALL WHICH WE WERE TOLD WE WERE IN LINE FOR BASED ON PARTS AND CAPACITY ISSUES. I SPENT $1300 TO REPLACE THE TIPM TO FIX 37 OUT OF THE 38 CODES, AND THEN ANOTHER $1300 FOR A NEW HEADLIGHT POWER MODULE (FOR THE LAST CODE) WHICH SHORTED OUT AND, PER THE MECHANIC, SHORTED OUT THE ORIGINAL TIPM (SINCE THEY ARE IN SERIES WITH NO PROTECTION BETWEEN). THE TIPM HOUSES ALL OF THESE POWER MODULES INTERNALLY, SO ONE BAD SHORT ON A SUBCOMPONENT CAN RUIN YOUR ENTIRE TIPM. THE RECALL ON THE FUEL PUMP POWER MODULE ADDS AN EXTERNAL COMPONENT FOR THIS SUBSYSTEM TO PROTECT IT FROM THESE TIPM FAILURES, BUT DOES NOT ADDRESS THE MAJOR TIPM SAFETY ISSUE! FROM RESEARCHING OTHER OWNERS' EXPERIENCES I WAS LUCKY THE ENTIRE VEHICLE DIDN'T SHUT DOWN ON ME WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THAT I HAD TO PAY FOR THESE COSTLY REPAIRS, AND ALL THIS DOES IS REPLACE THESE FLAWED COMPONENTS WITH THE SAME FLAWED COMPONENTS AGAIN. I HAVE TO GET RID OF THIS CAR AND SOAK UP A HUGE FINANCIAL LOSS TO DO SO BECAUSE THIS CAR IS A TICKING TIME BOMB AND I CAN'T ALLOW MY FAMILY TO RIDE AROUND IN IT SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670146January 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670226January 5, 2015
ENGINE, POWER TRAIN
WAS TRAVELING 55 MPH THE ENGINE GOES FROM DRIVE MODE TO 4 ON THE DASH WITHOUT CHANGING THE GEAR SHIFT. CAME TO A STOP ON HILL VEHICLE WOULD NOT GO FORWARD WHEN APPLYING GAS PEDDLE HAD TO ROLL DOWN HILL TRIED TO MOVE VEHICLE FROM PARK TO DRIVE GEAR ON DASHBOARD SHOWED 4. STOPPED VEHICLE PLACED IT IN PARK THEN CHECKED IN NEUTRAL THEN WENT TO DRIVE BUT IT WOULD NOT SHOW DRIVE ON THE DASHBOARD DISPLAY SHOWS GEAR 4. TURNED VEHICLE OFF THEN STARTED VEHICLE BACK UP THE CHECK ENGINE LIGHT CAME ON MOVED GEAR SHIFT FROM PARK TO DRIVE BUT DASHBOARD DISPLAY SHOWS 4 IT WILL NOT SHOW DRIVE ON THE DASHBOARD DISPLAY BUT YOU CAN DRIVE THE VEHICLE IT DID NOT STALL. VEHICLE WAS PARKED UNTIL IT CAN BE TAKEN TO DEALER TO DETERMINE PROBLEM WHY THE CHECK ENGINE LIGHT IS ON WHY THE VEHICLE IS SHOWING 4 GEAR NOT DRIVE ON THE DASHBOARD DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669793January 3, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUTION NOISE ON THE WAY UP BUT WHEN REACHING PINNACLE AND SHOULD STOP, PROCEEDS TO SLAM DOWN WITH FULL WEIGHT AND FORCE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10668885December 29, 2014
ELECTRICAL SYSTEM
WHILE OPERATING THE VEHICLE AT NORMAL SPEED OF 55 MPH THE VEHICLE SUDDENLY SHUT OFF. LUCKY WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES WITH NO LUCK, THE ENGINE WOULD TURN OVER BUT NOT START. A STATE PATROL OFFICER STOPPED AND AFTER HOOKING UP A JUMP PACK THE VEHICLE FINALLY STARTED BACK UP. THE FOLLOWING WEEK THE VEHICLE DID THE SAME THING AFTER STOPPING FOR GAS, IT WOULD TURN OVER BUT NOT START UNTIL A JUMP PACK WAS HOOKED UP. I HAVE HAD THE BATTERY TESTED, IT HAS TESTED FINE. THE VEHICLE CONTINUES TO HAVE THE SAME ISSUES WITH NOT WANTING TO START. JUST TODAY IT SHUT OFF WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. AGAIN I WAS LUCKY ENOUGH TO BE IN AN AREA WHERE I COULD COAST OFF TO THE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668394December 26, 2014
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE START TO BEING SLOW. IT DOES NOT STAR , TURN OFF AFTER START . HAS A STRANGE NOISE WHEN RUNNING. I CALL DE DEALER, ASKING WHAT HAPPENS IF I HAVE AN ACCIDENT WITH CHILDREN. THE SAID THE INSURANCE WILL PAY. THAT THEY HAVE NOT RECEIVED THE PARTS ALREADY AND I HAVE TO WAIT UNTIL TOMORROW. WHAT WILL I DO WITHOUT MY CAR FOR SEVERALS DAYS? I DO NOT HAVE ANOTHER ONE, THE INSURANCE SAYS THEY WILL NOT ALLOW ME TO HAVE ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668402December 26, 2014
FUEL SYSTEM, GASOLINE
I WAS IN THE MIDDLE OF DRIVING MY 2011 DODGE DURANGO WHEN THE ENGINE JUST CUT OFF ON ME BUT ALL THE ACCESSORIES WERE STILL ON. THE FIRST INCIDENT HAPPENED AROUND THE END OF JULY 2014. THE SECOND TIME THAT THE ENGINE SHUT OFF ON ME WAS IN AUGUST OF 2014. AFTER THE SECOND TIME THAT IT SHUT OFF THE ENGINE WOULD NOT START UP AGAIN. IT HAS BEEN SITTING IN MY DRIVE WAY FOR ABOUT 7 MONTHS NOW UNABLE TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668408December 26, 2014
ELECTRICAL SYSTEM
I DID NOT HAVE A SPECIFIC INCIDENT YET, HOWEVER I HAVE HAD THREE RECALLS ON MY VEHICLE AND THE PARTS HAVE APPARENTLY "BEEN ON ORDER" SINCE JUNE. I KEEP GETTING DUPLICATE NOTICES WHEN I HAVE TRIED TO GET THEM TAKEN CARE OF AT THE DEALER BUT THEY CAN NOT GET THE NECESSARY PARTS NEEDED TO FIX MY VEHICLE BEFORE THERE IS A SERIOUS INCIDENT BECAUSE OF THIS! I ALSO HAD TO PAY TO FIX A FUSE ON MY VEHICLE WHEN IT SEEMS THAT ONE OF THE THREE RECALLS IS FOR THE SAME EXACT THING. I SHOULD GET MY DEDUCTIBLE BACK OF $100 FOR THAT REPAIR ON MARCH 11, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668143December 24, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668144December 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668142December 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668161December 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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